towing RAM CHASSIS CAB 2017 Service Manual

wheel. The tires of both dual wheels must be completely off
the ground when tightening to insure wheel centering and
maximum wheel clamping.
Dual wheel models require a special heavy-duty lug nut
tightening adapter (included with the vehicle) to correctly
tighten the lug nuts. Also, when it is necessary to remove
and install dual rear wheels, use a proper vehicle lifting
device.
NOTE: When installing a spare tire (if equipped) as part of
a dual rear wheel end combination, the tire diameter of the
two individual tires must be compared. If there is a
significant difference, the larger tire should be installed in
a front location. The correct direction of rotation for dual
tire installations must also be observed.
It is recommended that wheel stud nuts be kept torqued to
specifications at all times. Torque wheel stud nuts to
specifications at each lubrication interval.
Wheel Nuts
All wheel nuts should be tightened occasionally to elimi-
nate the possibility of wheel studs being sheared or the bolt
holes in the wheels becoming elongated. This is especially
important during the first few hundred miles/kilometers
of operation to allow the wheel nuts to become properly set. All wheel nuts should first be firmly seated against the
wheel. The wheel nuts should then be tightened to recom-
mended torque. Tighten the wheel nuts to final torque in
increments. Progress around the bolt circle, tightening the
wheel nut opposite to the wheel nut just previously
tightened until final torque is achieved.
To Stow The Flat Or Spare — If Equipped
Refer to Upfitters Body Builders Guide for information on
stowing your spare tire (if equipped).
HOISTING
A conventional floor jack may be used at the jacking
locations. Refer to the graphics that show jacking locations.
However, a floor jack or frame hoist must never be used on
any other parts of the underbody.
CAUTION!Never use a floor jack directly under the differential
housing of a loaded truck or damage to your vehicle
may result. 6WHAT TO DO IN EMERGENCIES 435

CAUTION!• When “rocking” a stuck vehicle by shifting between
DRIVE/SECOND GEAR and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drive-
train damage may result.
• Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).
EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow hooks.
NOTE: For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of damage
to the vehicle. WARNING!• Do not use a chain for freeing a stuck vehicle. Chains
may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks.
Tow straps may become disengaged, causing serious
injury.
CAUTION!Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.440 WHAT TO DO IN EMERGENCIES

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service. If the transmis-
sion and drivetrain are operable, disabled vehicles may also be towed as described under “Recreational Towing” in
the “Starting and Operating” section.
Towing
Condition Wheels
OFF The
Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:
• Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) max distance See instructions in “Recreational Tow-
ing” under “Starting and Operating”
• Auto Transmission in PARK
• Manual Transmission in gear
( NOT NEUTRAL)
• Transfer Case in NEUTRAL
• To w i n forward direction
Wheel Lift
Or Dolly
To w Front NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.442 WHAT TO DO IN EMERGENCIES

If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the automatic transmission out
of PARK for towing.
CAUTION!• Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with the rear wheels
on the ground) under the following conditions:
• The transmission must be in NEUTRAL. • The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km), tow with the rear wheels OFF the ground.
Acceptable methods are to tow the vehicle on a flatbed, or
with the front wheels raised and the rear wheels on a
towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with rear wheels raised and the front wheels on the
ground.
CAUTION!Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not covered
under the New Vehicle Limited Warranty. 6WHAT TO DO IN EMERGENCIES 443

Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFF the ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of vehicle raised and the
opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer case
is operable, the vehicle may be towed (in the forward
direction, with ALL wheels on the ground), IF the transfer
case is in NEUTRAL (N) and the transmission is in PARK
(for automatic transmissions) or in gear (NOT in NEU-
TRAL, for manual transmissions). Refer to “Recreational
Towing” in “Starting And Operating” for further informa-
tion and detailed instructions.
CAUTION!• Front or rear wheel lifts must not be used. Internal
damage to the transmission or transfer case will occur
if a front or rear wheel lift is used when towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty. ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Things To
Know Before Starting Your Vehicle” for further information
on the Enhanced Accident Response System (EARS) func-
tion.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed.
Please refer to “Occupant Restraint Systems” in “Things To
Know Before Starting Your Vehicle” for further information
on the Event Data Recorder (EDR).444 WHAT TO DO IN EMERGENCIES

ONBOARD DIAGNOSTIC SYSTEM (OBD II)
Your vehicle is equipped with a sophisticated onboard
diagnostic system called OBD II. This system monitors the
performance of the emissions, engine, and automatic trans-
mission control systems. When these systems are operating
properly, your vehicle will provide excellent performance
and fuel economy, as well as engine emissions well within
current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Although
your vehicle will usually be drivable and not need towing,
see your authorized dealer for service as soon as possible.
CAUTION!• Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability. The
vehicle must be serviced before any emissions tests
can be performed.
• If the MIL is flashing, while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required. Onboard Diagnostic System (OBD II) Cybersecurity
Your vehicle is required to have an Onboard Diagnostic
system (OBD II) and a connection port to allow access to
information related to the performance of your emissions
controls. Authorized service technicians may need to ac-
cess this information to assist with the diagnosis and
service of your vehicle and emissions system.
WARNING!• ONLY an authorized service technician should con-
nect equipment to the OBD II connection port in
order to diagnose or service your vehicle.
• If unauthorized equipment is connected to the OBD
II connection port, such as a driver-behavior tracking
device, it may:
• Be possible that vehicle systems, including safety
related systems, could be impaired or a loss of
vehicle control could occur that may result in an
accident involving serious injury or death.
• Access, or allow others to access, information
stored in your vehicle systems, including personal
information.448 MAINTAINING YOUR VEHICLE

Under normal operating conditions, the catalytic converter
will not require maintenance. However, it is important to
keep the engine properly tuned to assure proper catalyst
operation and prevent possible catalyst damage.
NOTE: Intentional tampering with emissions control sys-
tems can result in civil penalties being assessed against
you.
In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer’s specifications,
should be obtained immediately.
To minimize the possibility of catalytic converter damage:
• Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough idle
or malfunctioning operating conditions. Cooling System
WARNING!You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never try to open a cooling system pressure cap when
the radiator is hot.
Engine Coolant Checks
Check the engine coolant (antifreeze) protection every 12
months (before the onset of freezing weather, where appli-
cable). If the engine coolant (antifreeze) is dirty or rusty in
appearance, the system should be drained, flushed and
refilled with fresh coolant. Check the front of the A/C
condenser (if equipped) or radiator for any accumulation
of bugs, leaves, etc. If dirty, clean by gently spraying water
from a garden hose vertically down the face of the A/C
condenser (if equipped) or the back of the radiator core.
Check the engine cooling system hoses for brittle rubber,
cracking, tears, cuts and tightness of the connection at the
coolant recovery bottle and radiator. Inspect the entire
system for leaks. 7MAINTAINING YOUR VEHICLE 471

Mileage or time passed
(whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000Or Years: 23456789101112131415
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000Additional Inspections
Inspect the CV/Universal joints. XXXXX
Inspect front suspension, tie rod ends,
and replace if necessary. XXXXXXX
Inspect the front and rear axle surfaces.
If gear oil leakage is suspected, check
the fluid level. If using your vehicle for
police, taxi, fleet, off-road or frequent
trailer towing, change axle fluid. XXXXXXX
Inspect the brake linings, parking brake
function. XXXXXXX
Additional Maintenance
Replace engine air filter. XXXXX
Replace spark plugs. ** X
Flush and replace the engine coolant at
10 years or 150,000 miles (240,000 km)
whichever comes first. XX
Change the automatic transmission fluid
(AS66RC Transmission Only). XXX508 MAINTENANCE SCHEDULES

Mileage or time passed
(whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000Or Years: 23456789101112131415
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000Change the automatic transmission fluid
and sump filter (AS66RC Transmission
Only). XX
Change the automatic transmission fluid
and filter(s) (66RFE Transmission Only),
if using your vehicle for police, taxi,
fleet, or frequent trailer towing. XX
Change the automatic transmission fluid
and filter(s) (66RFE transmission). X
Inspect the transfer case fluid, change
for any of the following: police, taxi,
fleet, or frequent trailer towing. XXXXX
Change the transfer case fluid. X
Inspect and replace PCV valve if neces-
sary. X
** The spark plug change interval is mileage based only,
yearly intervals do not apply. 8MAINTENANCE SCHEDULES 509

Child Seat Installation .................. .80, 81
How To Stow An Unused ALR Seat Belt .........78
Infants And Child Restraints .................68
Locating The LATCH Anchorages ..............76
Lower Anchors And Tethers For Children ........73
Older Children And Child Restraints ...........70
Seating Positions ..........................72
Cigar Lighter ............................ .173
Clean Air Gasoline ........................ .397
Cleaning
Wheels ............................... .482
Climate Control ........................... .277
Cold Weather Operation ..................... .323
Compact Disc (CD) Maintenance ............... .275
Compact Spare Tire ........................ .381
Console, Overhead ........................ .159
Contract, Service .......................... .514
Coolant Pressure Cap (Radiator Cap) ............ .473
Cooling System ........................... .471
Adding Coolant (Antifreeze) ................ .472
Coolant Capacity ........................ .500
Coolant Level ....................... .471, 474
Disposal Of Used Coolant ................. .474
Drain, Flush, And Refill ................... .472
Inspection ............................. .474 Points To Remember ..................... .474
Pressure Cap ........................... .473
Radiator Cap .......................... .473
Selection Of Coolant (Antifreeze) ......... .472, 501
Corrosion Protection ....................... .480
Cruise Light ....................... .216, 217, 218
Cupholders .............................. .174
Customer Assistance ....................... .512
Customer Programmable Features .............. .255
Daytime Running Lights .................... .126
Dealer Service ............................ .450
Defroster, Rear Window ..................... .182
Defr oster , Windshield ........................93
Delay (Intermittent) Wipers .................. .134
Differential, Limited-Slip .................... .346
Dipsticks
Automatic Transmission ................... .479
Power Steering ......................... .350
Disabled Vehicle Towing .................... .442
Disposal
Antifreeze (Engine Coolant) ................ .474
Do Not Disturb ........................... .314
Door Ajar ............................... .203
Door Ajar Light ........................... .203520 INDEX