ESP RAM CHASSIS CAB 2019 Service Manual

IN CASE OF EMERGENCY 367
If equipped, the overhead console contains an ASSIST and a
SOS button.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you are
connected to an operable LTE (voice/data) or 4G (data)
network. Other Uconnect services will only be operable if
your SiriusXM Guardian™ service is active and you are
connected to an operable LTE (voice/data) or 4G (data)
network. ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
• SiriusXM Guardian™ Customer Care – In-vehicle support
for SiriusXM Guardian™.
• Vehicle Customer Care – Total support for all other vehicle
issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE:
In case the SOS Call button is pushed in error, there will be a
ten second delay before the SOS Call system initiates a call to
a SOS operator. To cancel the SOS Call connection, push the
SOS call button on the overhead console or press the cancel -
lation button on the Device Screen. Termination of the SOS
Call will turn off the green LED light on the overhead
console.WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.
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368 IN CASE OF EMERGENCY
(Continued)2. The LED light located between the ASSIST and SOS
buttons on the overhead console will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS oper -
ator is made, the SOS Call system may transmit the
following important vehicle information to a SOS oper -
ator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator
through the vehicle audio system to determine if addi -
tional help is needed. NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the vehicle
to determine if additional help is needed. Once the SOS
operator opens a voice connection with the vehicle’s
SOS Call system, the operator should be able to speak
with you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the SOS operator
until the SOS operator terminates the connection.
5. The SOS operator may attempt to contact appropriate
emergency responders and provide them with important
vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death. WARNING!
• If anyone in the vehicle could be in danger (e.g., fire or
smoke is visible, dangerous road conditions or loca -
tion), do not wait for voice contact from an Emergency
Services Agent. All occupants should exit the vehicle
immediately and move to a safe location.

IN CASE OF EMERGENCY 369
(Continued) SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is detected,
and at the beginning of each ignition cycle:
• The overhead console light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message:
“Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”• Never place anything on or near the vehicle’s operable
network and GPS antennas. You could prevent oper -
able network and GPS signal reception, which can
prevent your vehicle from placing an emergency call.
An operable network and GPS signal reception is
required for the SOS Call system to function properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This may
prevent your vehicle from sending a signal to initiate
an emergency call. To avoid interference that can cause
the SOS Call system to fail, never add aftermarket
equipment (e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system or
modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN
ACCIDENT), THE UCONNECT FEATURES, APPS
AND SERVICES, AMONG OTHERS, WILL NOT
OPERATE. WARNING! (Continued)
• Modifications to any part of the SOS Call system could
cause the air bag system to fail when you need it. You
could be injured if the air bag system is not there to
help protect you. WARNING! (Continued)
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370 IN CASE OF EMERGENCY
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited to,
the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are
damaged during a crash. • The vehicle battery loses power or becomes disconnected
during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or obstructed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.WARNING!
• Ignoring the overhead console light could mean you
will not have SOS Call services. If the overhead console
light is illuminated, have your authorized dealer
service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If the
Air Bag Warning Light is illuminated, have your autho -
rized dealer service the Occupant Restraint Control
system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.

IN CASE OF EMERGENCY 371
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• Never place anything on or near the vehicle’s LTE (voice/
data) or 4G (data) and GPS antennas. You could prevent
LTE (voice/data) or 4G (data) and GPS signal reception,
which can prevent your vehicle from placing an emer -
gency call. An operable LTE (voice/data) or 4G (data)
network connection and a GPS signal is required for the
SOS Call system to function properly. General Information
This device complies with Part 15 of the FCC Rules. Opera -
tion is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
BULB REPLACEMENT
Replacement Bulbs
All of the inside bulbs are brass or glass-wedge base. Aluminum base bulbs are not approved.
Interior Bulbs
Bulb Number
Overhead Console Lamps TS 212–9
Dome Lamp 7679
NOTE:
For lighted switches, see your authorized dealer for replacement instructions. 6

IN CASE OF EMERGENCY 381
Power Distribution Center
The Power Distribution Center is located in the engine
compartment near the battery. This center contains cartridge
fuses, micro fuses, relays, and circuit breakers. A description
of each fuse and component may be stamped on the inside
cover, otherwise the cavity number of each fuse is stamped
on the inside cover that corresponds to the following chart.
Power Distribution Center Location
Cavity Cartridge Fuse Micro Fuse Description
F01 80 Amp Black – Rad Fan Control Module – If Equipped (DS 1500 Only)
F02 60 Amp Yellow – ABS Pump Motor (HD Only)
F03 60 Amp Yellow – Rad Fan – If Equipped
F04 50 Amp Red 400W Inverter – If Equipped (HD Only)
F05 40 Amp Green
50 Amp Red (Special
Services Vehicle (SSV)) – Compressor For Air Suspension – If Equipped
F06 40 Amp Green – ABS Pump Motor (DS 1500 Only)
F07 40 Amp Green – Starter Solenoid 6

396 IN CASE OF EMERGENCY
Dual Rear Wheels
Slots in the wheels will assist in properly orienting the inner
and outer wheels. Align these slots when assembling the
wheels for best access to the tire valve on the inner wheel.
The tires of both dual wheels must be completely off the
ground when tightening to insure wheel centering and
maximum wheel clamping.
Dual wheel models require a special heavy-duty lug nut
tightening adapter (included with the vehicle) to correctly
tighten the lug nuts. Also, when it is necessary to remove and
install dual rear wheels, use a proper vehicle lifting device.
NOTE:
When installing a spare tire (if equipped) as part of a dual
rear wheel end combination, the tire diameter of the two
individual tires must be compared. If there is a significant
difference, the larger tire should be installed in a front loca -
tion. The correct direction of rotation for dual tire installa -
tions must also be observed
It is recommended that wheel stud nuts be kept torqued to
specifications at all times. Torque wheel stud nuts to specifi -
cations at each lubrication interval.
Refer to “Wheel And Tire Torque Specifications” in “Tech -
nical Specifications” for further information. Wheel Nuts
All wheel nuts should be tightened occasionally to eliminate
the possibility of wheel studs being sheared or the bolt holes
in the wheels becoming elongated. This is especially
important during the first few hundred miles/kilometers of
operation to allow the wheel nuts to become properly set. All
wheel nuts should first be firmly seated against the wheel.
The wheel nuts should then be tightened to recommended
torque. Tighten the wheel nuts to final torque in increments.
Progress around the bolt circle, tightening the wheel nut
opposite to the wheel nut just previously tightened until
final torque is achieved.
Refer to “Wheel And Tire Torque Specifications” in “Tech -
nical Specifications” for further information.
To Stow The Flat Or Spare — If Equipped
Refer to Upfitters Body Builder’s Guide for information on
stowing your spare tire (if equipped).

IN CASE OF EMERGENCY 409
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)
This vehicle is equipped with an Enhanced Accident
Response System. Please refer to “Occupant Restraint Systems” in “Safety” for
further information on the Enhanced Accident Response
System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder (EDR).
The main purpose of an EDR is to record data that will assist
in understanding how a vehicle’s systems performed under
certain crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety” for
further information on the Event Data Recorder (EDR).WARNING!
• Do not use a chain for freeing a stuck vehicle. Chains
may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks.
Tow straps may become disengaged, causing serious
injury.
CAUTION!
Tow hooks are for emergency use only, to rescue a
vehicle stranded off road. Do not use tow hooks for tow
truck hookup or highway towing. You could damage
your vehicle.
6

436 SERVICING AND MAINTENANCE
NOTE:
• It is the owner's responsibility to maintain the proper level
of protection against freezing according to the tempera -
tures occurring in the area where the vehicle is operated.
• Some vehicles require special tools to add coolant prop -
erly. Failure to fill these systems properly could lead to
severe internal engine damage. If any coolant is needed to
be added to the system, please contact a local authorized
dealer.
• Mixing engine coolant (antifreeze) types is not recom -
mended and can result in cooling system damage. If
HOAT and OAT coolant are mixed in an emergency, have
a authorized dealer drain, flush, and refill with OAT
coolant (conforming to MS.90032) as soon as possible.
Cooling System Pressure Cap
The cap must be fully tightened to prevent loss of engine
coolant (antifreeze), and to ensure that engine coolant (anti -
freeze) will return to the radiator from the coolant expansion
bottle/recovery tank if so equipped.
The cap should be inspected and cleaned if there is any accu -
mulation of foreign material on the sealing surfaces. Disposal Of Used Coolant
Used ethylene glycol-based coolant (antifreeze) is a regu -
lated substance requiring proper disposal. Check with your
local authorities to determine the disposal rules for your
community. To prevent ingestion by animals or children, do
not store ethylene glycol-based coolant in open containers or
allow it to remain in puddles on the ground. If ingested by a
child or pet, seek emergency assistance immediately. Clean
up any ground spills immediately. WARNING!
• Do not open hot engine cooling system. Never add
engine coolant (antifreeze) when the engine is over -
heated. Do not loosen or remove the cap to cool an over -
heated engine. Heat causes pressure to build up in the
cooling system. To prevent scalding or injury, do not
remove the pressure cap while the system is hot or
under pressure.
• Do not use a pressure cap other than the one specified
for your vehicle. Personal injury or engine damage may
result.

SERVICING AND MAINTENANCE 447
H = Speed Symbol
• A symbol indicating the range of speeds at which a tire can carry a load corresponding to its load index under certain oper -
ating conditions
• The maximum speed corresponding to the speed symbol should only be achieved under specified operating conditions
(i.e., tire pressure, vehicle loading, road conditions, and posted speed limits)
Load Identification:
Absence of the following load identification symbols on the sidewall of the tire indicates a Standard Load (SL) tire:
• XL = Extra load (or reinforced) tire, or
• LL = Light load tire or
• C, D, E, F, G = Load range associated with the maximum load a tire can carry at a specified pressure
Maximum Load – Maximum load indicates the maximum load this tire is designed to carry
Maximum Pressure – Maximum pressure indicates the maximum permissible cold tire inflation pressure for this tire EXAMPLE:
7