phone RAM CHASSIS CAB 2019 Service Manual

586 CUSTOMER ASSISTANCE
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with this
process.
• If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer. They
want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer's customer center.
Any communication to the manufacturer's customer center
should include the following information:
• Owner's name and address
• Owner's telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636 FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
Puerto Rico And U.S. Virgin Islands
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345

CUSTOMER ASSISTANCE 589
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme -
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans -
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/ .
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide the informa -
tion that students and professional technicians need in diag -
nosing/troubleshooting, problem solving, maintaining,
servicing, and repairing FCA US LLC vehicles. A complete
working knowledge of the vehicle, system, and/or compo -
nents is written in straightforward language with illustra -
tions, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct prob -
lems the first time, using step-by-step troubleshooting and
drivability procedures, proven diagnostic tests and a
complete list of all tools and equipment.
Owner's Manuals
These Owner's Manuals have been prepared with the assis -
tance of service and engineering specialists to acquaint you
with specific FCA US LLC vehicles. Included are starting,
operating, emergency and maintenance procedures as well
as specifications, capabilities and safety tips.
Call toll free at:
• 1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.) 10

591
Auto Unlock, Doors ................................................................ 269
Automatic Door Locks ............................................................. 37
Automatic Headlights .............................................................. 68
Automatic Temperature Control (ATC) ................................ 89
Automatic Transmission ................................................ 265, 442
Adding Fluid ....................................................................... 442
Fluid And Filter Change .................................................... 442
Fluid Change........................................................................ 442
Fluid Level Check ....................................................... 439, 440
Fluid Type .................................................................... 439, 486
Shifting.................................................................................. 256
Special Additives................................................................. 439
Automatic Transmission Limp Home Mode ...................... 269
Auxiliary Driving Systems .................................................... 174
Axle Fluid................................................................. 442, 443, 486
Axle Lubrication.............................................................. 442, 443
B
Back-Up .................................................................................... 326
Back-Up Camera ..................................................................... 326
Battery............................................................................... 148, 417
Charging System Light....................................................... 148
Keyless Key Fob Replacement ............................................ 19
Battery Saver Feature ............................................................... 71
Belts, Seat ................................................................................. 241
Body Builders Guide ................................................................ 14
Body Mechanism Lubrication ............................................... 428 B-Pillar Location ......................................................................450
Brake Assist System ................................................................163
Brake Control System .............................................................162
Brake Fluid .......................................................................438, 486
Brake System....................................................................438, 476
Fluid Check ..........................................................................438
Master Cylinder ...................................................................438
Parking ..................................................................................252
Warning Light......................................................................146
Brake/Transmission Interlock ..............................................256
Bulb Replacement ...................................................................371
Bulbs, Light ......................................................................243, 371
C
Cab Top Clearance Lights ......................................................379
Camera...................................................................................... 326
Camera, Rear....................................................................326, 330
Capacities, Antifreeze (Engine Coolant) ..............................483
Capacities, Fluid ......................................................................483
Caps, Filler
Oil (Engine) ..................................................................415, 419
Power Steering .....................................................................284
Radiator (Coolant Pressure)...............................................436
Car Washes ..............................................................................471
Carbon Monoxide Warning ...........................................240, 482
Cargo Light ................................................................................71
Cellular Phone .........................................................................555 11

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR). Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
WARNING:
Operating, servicing and maintaining a
passenger vehicle or off-road highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as
necessary, service your vehicle in a
well-ventilated area and wear gloves or
wash your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the name
FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-
drinking driver, call a cab, a friend, or use public trans-
portation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive. This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improve-
ments to its products without imposing any obligation
upon itself to install them on products previously manu-
factured.
Copyright © 2018 FCA US LLCCopyright © 2019 FCA US LLC