traction control RAM CHASSIS CAB 2020 Owners Manual

7
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GAS ENGINE ....... 329Maintenance Plan......................................330
Heavy Duty Use Of The Vehicle ................. 333
SCHEDULED SERVICING — DIESEL ENGINE .. 334
Oil Change Indicator System —
Cummins Diesel .........................................335 Perform Service Indicator —
Cummins Diesel ........................................335 Maintenance Plan — Cummins
Diesel Engine ............................................336
ENGINE COMPARTMENT ................................ 343
6.4L Engine ...............................................3436.7L Engine ................................................344
Checking Oil Level — Gas Engine .............345
Checking Oil Level — Diesel Engine ..........345
Adding Washer Fluid ................................345Maintenance-Free Battery .......................346
Pressure Washing ......................................346
DEALER SERVICE .............................................. 347
Engine Oil .................................................. 347Engine Oil Filter ........................................349
Engine Air Cleaner Filter .........................349
Air Conditioner Maintenance ................. 351
Accessory Drive Belt Inspection................354Draining Fuel/Water Separator Filter .....354
Engine Mounted Fuel Filter
Replacement ..............................................356 Underbody Mounted Fuel Filter
Replacement ..............................................357 Priming If The Engine Has Run
Out Of Fuel ................................................ 358 Intervention Regeneration Strategy —
Message Process Flow ............................. 359 Diesel Exhaust Fluid .................................. 359Body Lubrication ...................................... 360
Windshield Wiper Blades ........................ 360
Exhaust System ........................................ 362
Cooling System ......................................... 363
Charge Air Cooler — Inter-Cooler .............. 366
Brake System ............................................ 367Automatic Transmission............................ 368
Rear Axle And 4x4 Front Driving Axle Fluid
Level ....................................................... 370 Transfer Case ............................................ 371Noise Control System Required
Maintenance & Warranty ......................... 371
HOISTING ............................................................374
TIRES....................................................................374
Tire Safety Information ........................... 374
Tires — General Information .................... 382
Tire Types ................................................... 386
Spare Tires — If Equipped ....................... 387
Wheel And Wheel Trim Care .................. 389Tire Chains and Traction Devices ............ 390
Tire Rotation Recommendations .............. 391 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES .................................... 392
Treadwear .................................................. 392
Traction Grades ......................................... 392Temperature Grades ................................. 393
STORING THE VEHICLE .................................. 393
BODYWORK ........................................................ 393 Protection From Atmospheric Agents ..... 393
Body And Underbody Maintenance .......... 394Preserving The Bodywork.......................... 394
INTERIORS ......................................................... 395
Seats And Fabric Parts .............................. 395
Plastic And Coated Parts........................... 396
Leather Parts ............................................. 396
Glass Surfaces .......................................... 396
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ...................................... 397Vehicle Identification Number ................. 397
BRAKE SYSTEM ................................................ 397
Hydraulic Brake Assist — If Equipped....... 397
WHEEL AND TIRE TORQUE
SPECIFICATIONS .............................................. 397
Torque Specifications .............................. 398

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120(Continued)
SAFETY
SAFETY FEATURES
Anti-Lock Brake System (ABS)
The Anti-Lock Brake System (ABS) provides
increased vehicle stability and brake perfor-
mance under most braking conditions. The
system automatically prevents wheel lock, and
enhances vehicle control during braking.
The ABS performs a self-check cycle to ensure
that the ABS is working properly each time the
vehicle is started and driven. During this
self-check, you may hear a slight clicking sound
as well as some related motor noises.
ABS is activated during braking when the
system detects one or more wheels begin to
lock. Road conditions such as ice, snow, gravel,
bumps, railroad tracks, loose debris, or panic
stops may increase the likelihood of ABS activa-
tion(s). You also may experience the following when
ABS activates:
The ABS motor noise (it may continue to run
for a short time after the stop)
The clicking sound of solenoid valves
Brake pedal pulsations
A slight drop of the brake pedal at the end of
the stop
These are all normal characteristics of ABS.
WARNING!
The ABS contains sophisticated electronic
equipment that may be susceptible to inter -
ference caused by improperly installed or
high output radio transmitting equipment.
This interference can cause possible loss of
anti-lock braking capability. Installation of
such equipment should be performed by
qualified professionals.
Pumping of the Anti-Lock Brakes will
diminish their effectiveness and may lead
to a collision. Pumping makes the stopping
distance longer. Just press firmly on your
brake pedal when you need to slow down or
stop.
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase braking or steering efficiency
beyond that afforded by the condition of the
vehicle brakes and tires or the traction
afforded.
The ABS cannot prevent collisions,
including those resulting from excessive
speed in turns, following another vehicle
too closely, or hydroplaning.
The capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner that could jeopardize
the user’s safety or the safety of others.
WARNING! (Continued)

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SAFETY121
ABS is designed to function with the Original
Equipment Manufacturer (OEM) tires. Modifica -
tion may result in degraded ABS performance.
Anti-Lock Brake Warning Light
The yellow “Anti-Lock Brake Warning Light” will
turn on when the ignition is placed in the ON/
RUN mode and may stay on for as long as four
seconds.
If the “Anti-Lock Brake Warning Light” remains
on or comes on while driving, it indicates that
the anti-lock portion of the brake system is not
functioning and that service is required.
However, the conventional brake system will
continue to operate normally if the “Anti-Lock
Brake Warning Light” is on.
If the “Anti-Lock Brake Warning Light” is on, the
brake system should be serviced as soon as
possible to restore the benefits of anti-lock
brakes. If the “Anti-Lock Brake Warning Light”
does not come on when the ignition is placed in
the ON/RUN mode, have the light repaired as
soon as possible.
Electronic Brake Control (EBC) System
Your vehicle is equipped with an advanced Elec -
tronic Brake Control (EBC) system. This system
includes Electronic Brake Force Distribution (EBD), Anti-Lock Brake System (ABS), Brake
Assist System (BAS), Hill Start Assist (HSA),
Traction Control System (TCS), Electronic
Stability Control (ESC), and Electronic Roll Miti
-
gation (ERM). These systems work together to
enhance both vehicle stability and control in
various driving conditions.
Your vehicle may also be equipped with Trailer
Sway Control (TSC) and Hill Descent Control
(HDC).
Electronic Brake Force Distribution (EBD)
Electronic Brake Force Distribution (EBD)
manages the distribution of the braking torque
between the front and rear axles by limiting
braking pressure to the rear axle. This is done to
prevent overslip of the rear wheels to avoid
vehicle instability, and to prevent the rear axle
from entering ABS before the front axle.
Brake System Warning Light
The red “Brake System Warning Light” will turn
on when the ignition is placed in the ON/RUN
mode and may stay on for as long as four
seconds. If the “Brake System Warning Light” remains on
or comes on while driving, it indicates that the
brake system is not functioning properly and
that immediate service is required. If the “Brake
System Warning Light” does not come on when
the ignition is placed in the ON/RUN mode,
have the light repaired as soon as possible.
Brake Assist System (BAS)
The Brake Assist System (BAS) is designed to
optimize the vehicle’s braking capability during
emergency braking maneuvers. The system
detects an emergency braking situation by
sensing the rate and amount of brake applica
-
tion and then applies optimum pressure to the
brakes. This can help reduce braking distances.
The BAS complements the Anti-Lock Brake
System (ABS). Applying the brakes very quickly
results in the best BAS assistance. To receive
the benefit of the system, you must apply
continuous braking pressure during the stop-
ping sequence, (do not “pump” the brakes). Do
not reduce brake pedal pressure unless braking
is no longer desired. Once the brake pedal is
released, the BAS is deactivated.4

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122SAFETY
Hill Start Assist (HSA)
The Hill Start Assist (HSA) system is designed to
mitigate roll back from a complete stop while on
an incline. If the driver releases the brake while
stopped on an incline, HSA will continue to hold
the brake pressure for a short period. If the
driver does not apply the throttle before this
time expires, the system will release brake pres -
sure and the vehicle will roll down the hill as
normal. The following conditions must be met in order
for HSA to activate:
The feature must be enabled.
The vehicle must be stopped.
The park brake must be off.
The driver door must be closed.
The vehicle must be on a sufficient grade.
The gear selection must match vehicle uphill
direction (i.e., vehicle facing uphill is in
forward gear; vehicle backing uphill is in
REVERSE gear).
HSA will work in REVERSE gear and all
forward gears. The system will not activate if
the transmission is in PARK or NEUTRAL. For
vehicles equipped with a manual transmis
-
sion, if the clutch is pressed, HSA will remain
active.
WARNING!
The Brake Assist System (BAS) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase the
traction afforded by prevailing road
conditions. BAS cannot prevent collisions,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. The capabilities of
a BAS-equipped vehicle must never be
exploited in a reckless or dangerous manner,
which could jeopardize the user's safety or
the safety of others.
WARNING!
There may be situations where the Hill Start
Assist (HSA) will not activate and slight rolling
may occur, such as on minor hills or with a
loaded vehicle, or while pulling a trailer. HSA
is not a substitute for active driving
involvement. It is always the driver’s
responsibility to be attentive to distance to
other vehicles, people, and objects, and most
importantly brake operation to ensure safe
operation of the vehicle under all road
conditions. Your complete attention is always
required while driving to maintain safe control
of your vehicle. Failure to follow these
warnings can result in a collision or serious
personal injury.

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124SAFETY
(Continued)
Traction Control System (TCS)
The Traction Control System (TCS) monitors the
amount of wheel spin of each of the driven
wheels. If wheel spin is detected, the TCS may
apply brake pressure to the spinning wheel(s)
and/or reduce engine power to provide
enhanced acceleration and stability. A feature
of the TCS, Brake Limited Differential (BLD),
functions similar to a limited slip differential
and controls the wheel spin across a driven
axle. If one wheel on a driven axle is spinning
faster than the other, the system will apply the
brake of the spinning wheel. This will allow more
engine power to be applied to the wheel that is
not spinning. BLD may remain enabled even if
TCS and Electronic Stability Control (ESC) are in
a reduced mode.
Electronic Stability Control (ESC)
This system enhances directional control and
stability of the vehicle under various driving
conditions. ESC corrects for oversteering or
understeering of the vehicle by applying the
brake of the appropriate wheel(s) to assist in
counteracting the oversteer or understeer
condition. Engine power may also be reduced to
help the vehicle maintain the desired path.ESC uses sensors in the vehicle to determine
the vehicle path intended by the driver and
compares it to the actual path of the vehicle.
When the actual path does not match the
intended path, ESC applies the brake of the
appropriate wheel to assist in counteracting the
oversteer or understeer condition.
Oversteer — when the vehicle is turning
more than appropriate for the steering
wheel position.
Understeer — when the vehicle is turning
less than appropriate for the steering
wheel position.
The “ESC Activation/Malfunction Indicator
Light” located in the instrument cluster will start
to flash as soon as the ESC system becomes
active. The “ESC Activation/Malfunction Indi -
cator Light” also flashes when the TCS is active.
If the “ESC Activation/Malfunction Indicator
Light” begins to flash during acceleration, ease
up on the accelerator and apply as little throttle
as possible. Be sure to adapt your speed and
driving to the prevailing road conditions.
WARNING!
Electronic Stability Control (ESC) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase
the traction afforded by prevailing road
conditions. ESC cannot prevent accidents,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. ESC also cannot
prevent accidents resulting from loss of
vehicle control due to inappropriate driver
input for the conditions. Only a safe, atten -
tive, and skillful driver can prevent acci -
dents. The capabilities of an ESC equipped
vehicle must never be exploited in a reck -
less or dangerous manner which could
jeopardize the user’s safety or the safety of
others.

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126SAFETY
Full Off — If Equipped
This mode is intended for off-highway or
off-road use only and should not be used on any
public roadways. In this mode, TCS and ESC
features are turned off. To enter the “Full Off”
mode, push and hold the “ESC OFF” switch for
five seconds while the vehicle is stopped with
the engine running. After five seconds, a chime
will sound, the “ESC OFF Indicator Light” will illu -
minate, and the “ESC OFF” message will display
in the instrument cluster. To turn ESC on again,
momentarily push the “ESC OFF” switch.
NOTE:
System may switch from ESC “Full Off” to
“Partial Off” mode when vehicle exceeds a
predetermined speed. When the vehicle speed
slows below the predetermined speed the
system will return to ESC “Full Off”.
ESC modes may also be affected by drive
modes (if equipped.)ESC Activation/Malfunction Indicator Light
And ESC OFF Indicator Light
The “ESC Activation/Malfunction Indi -
cator Light” in the instrument cluster
will come on when the ignition is
placed in the ON mode. It should go
out with the engine running. If the “ESC Activa -
tion/Malfunction Indicator Light” comes on
continuously with the engine running, a
malfunction has been detected in the ESC
system. If this light remains on after several
ignition cycles, and the vehicle has been driven
several miles (kilometers) at speeds greater
than 30 mph (48 km/h), see an authorized
dealer as soon as possible to have the problem
diagnosed and corrected.
The “ESC Activation/Malfunction Indicator
Light” (located in the instrument cluster) starts
to flash as soon as the tires lose traction and
the ESC system becomes active. The “ESC Acti -
vation/Malfunction Indicator Light” also flashes
when TCS is active. If the “ESC Activation/
Malfunction Indicator Light” begins to flash
during acceleration, ease up on the accelerator
and apply as little throttle as possible. Be sure
to adapt your speed and driving to the prevailing
road conditions.
WARNING!
In the ESC “Full Off” mode, the engine
torque reduction and stability features are
disabled. Therefore, enhanced vehicle
stability offered by the ESC system is
unavailable. In an emergency evasive
maneuver, the ESC system will not engage
to assist in maintaining stability. ESC “Full
Off” mode is intended for off-highway or
off-road use only.
The Electronic Stability Control (ESC)
cannot prevent the natural laws of physics
from acting on the vehicle, nor can it
increase the traction afforded by prevailing
road conditions. ESC cannot prevent all
accidents, including those resulting from
excessive speed in turns, driving on very
slippery surfaces, or hydroplaning. ESC also
cannot prevent collisions.

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STARTING AND OPERATING219
Electronically Shifted Transfer Case (Eight
Speed Transmission) — If Equipped
This is an electronic shift transfer case and is
operated by the 4WD Control Switch (Transfer
Case Switch), which is located on the instru -
ment panel.

Four-Position Transfer Case

This electronically shifted transfer case
provides four mode positions:
Two-Wheel Drive High Range (2WD)
Four-Wheel Drive High Range (4WD HIGH)
Four-Wheel Drive Low Range (4WD LOW)
N (Neutral) For additional information on the appropriate
use of each transfer case mode position, see
the information below:
2WD
Two-Wheel Drive High Range — This range is for
normal street and highway driving on dry hard
surfaced roads.
4WD HIGH
Four-Wheel Drive High Range — This range
provides torque to the front driveshaft (engages
four-wheel drive) which allows front and rear
wheels to spin at the same speed. This provides
additional traction for loose, slippery road
surfaces only.
4WD LOW
Four-Wheel Drive Low Range — This range
provides low speed four-wheel drive. It maxi
-
mizes torque (increased torque over 4WD HIGH)
to the front driveshaft, allowing front and rear
wheels to rotate at the same speed. This range
provides additional traction and maximum
pulling power for loose, slippery road surfaces
only. Do not exceed 25 mph (40 km/h) in this range. N (Neutral)
N (Neutral) — This range disengages both the
front and rear driveshafts from the powertrain.
To be used for flat towing behind another
vehicle. Refer to “Recreational Towing” in this
section for further information.
WARNING!
You or others could be injured or killed if
you leave the vehicle unattended with the
transfer case in the NEUTRAL (N) position
without first fully engaging the parking
brake. The transfer case NEUTRAL (N) posi
-
tion disengages both the front and rear
drive shaft from the powertrain, and will
allow the vehicle to roll, even if the trans -
mission is in PARK. The parking brake
should always be applied when the driver is
not in the vehicle.
The transmission may not engage PARK if
the vehicle is moving. Always bring the
vehicle to a complete stop before shifting to
PARK, and verify that the transmission gear
position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is
completely stopped, and the PARK position
is properly indicated, before exiting the
vehicle.
5

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220STARTING AND OPERATING
This electronically shifted transfer case is
designed to be driven in the two–wheel drive
position (2WD) for normal street and highway
conditions on dry hard surfaced roads. Driving
the vehicle in 2WD will have greater fuel
economy benefits as the front axle is not
engaged in 2WD.
When additional traction is required, the
transfer case 4WD HIGH and 4WD LOW posi -
tions can be used to maximize torque to the
front driveshaft, forcing the front and rear
wheels to rotate at the same speed. This is
accomplished by pushing the desired position
on the 4WD control switch.
Refer to “Shifting Procedure” in this section for
specific shifting instructions.
The 4WD HIGH and 4WD LOW positions are
designed for loose, slippery road surfaces only.
Driving in the 4WD HIGH and 4WD LOW posi -
tions on dry hard surfaced roads may cause
increased tire wear and damage to the driveline
components. NOTE:
The transfer case Neutral button is located in
the center of the 4WD Control Switch and is
pushed by using a ballpoint pen or similar
object. The transfer case Neutral position is to
be used for recreational towing only. Refer to
“Recreational Towing” in “Starting And Oper
-
ating” for further information.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights
(4WD HIGH and 4WD LOW) are located in the
instrument cluster and indicate the current and
desired transfer case selection. When you
select a different transfer case position, the
indicator lights will do the following:
If All Of The Following Shift Conditions Are Met:

1. The current position indicator light will turn off.

2. The selected position indicator light will flash until the transfer case completes the
shift.
3. When the shift is complete, the indicator light for the selected position will stop
flashing and remain on. If One Or More Of The Following Shift Conditions
Are Not Met:

1. The indicator light for the current position
will remain on.

2. The newly selected position indicator light will continue to flash.
3. The transfer case will not shift.
NOTE:
Before retrying a selection, make certain that all
the necessary requirements for selecting a new
transfer case position have been met. To retry
the selection, push the current position, wait
five seconds, and retry selection. To find the
shift requirements, refer to the “Shifting Proce-
dure” for your transfer case, located in this
section.
The “SVC 4WD Warning Light” monitors the
electronic shift four-wheel drive system. If this
light remains on after engine start up or illumi -
nates during driving, it means that the
four-wheel drive system is not functioning prop -
erly and that service is required.

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STARTING AND OPERATING221
NOTE:
Do not attempt to make a shift while only the
front or rear wheels are spinning. This could
cause damage to driveline components.
When operating your vehicle in 4WD LOW, the
engine speed is approximately three times that
of the 2WD or 4WD HIGH positions at a given
road speed. Take care not to overspeed the
engine and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles
depends on tires of equal size, type and circum -
ference on each wheel. Any difference in tire
size can cause damage to the drivetrain.
Because four-wheel drive provides improved
traction, there is a tendency to exceed safe
turning and stopping speeds. Do not go faster
than road conditions permit.
Shifting Procedure
NOTE:
If any of the requirements to select a new
transfer case position have not been met, the
transfer case will not shift. The position indi -
cator light for the previous position will
remain on and the newly selected position
indicator light will continue to flash until all
the requirements for the selected position
have been met.
If all the requirements to select a new
transfer case position have been met, the
current position indicator light will turn off,
the selected position indicator light will flash
until the transfer case completes the shift.
When the shift is complete, the position indi -
cator light for the selected position will stop
flashing and remain on. 2WD To 4WD HIGH
Push the desired position on the 4WD control
switch to shift the transfercase. Shifts between
2WD and 4WD HIGH can be done with the
vehicle stopped or in motion. With the vehicle in
motion, the transfer case will engage/disen
-
gage faster if you momentarily release the
accelerator pedal after turning the control
switch. If the vehicle is stopped, the ignition
switch must be in the ON position with the
engine either running or off. This shift cannot be
completed if the ignition switch is in the ACC
position.
NOTE:
The four-wheel drive system will not allow shifts
between 2WD/4WD HIGH if the front and/or
rear wheels are spinning (no traction). In this
situation, the selected position indicator light
will flash and the original position indicator light
will remain on. At this time, reduce speed and
stop spinning the wheels to complete the shift.
WARNING!
Always engage the parking brake when
powering down the vehicle if the “SVC 4WD
Warning Light” is illuminated. Not engaging
the parking brake may allow the vehicle to roll
which may cause personal injury or death.
5

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STARTING AND OPERATING223
For additional information on the appropriate
use of each transfer case mode position, see
the information below:
2WD
Two-Wheel Drive High Range — This range is for
normal street and highway driving on dry, hard
surfaced roads.
4WD HIGH
Four-Wheel Drive High Range — This range
maximizes torque to the front driveshaft, forcing
the front and rear wheels to rotate at the same
speed. This range provides additional traction
for loose, slippery road surfaces only.
4WD LOW
Four-Wheel Drive Low Range — This range
provides low speed four-wheel drive. It maxi -
mizes torque to the front driveshaft, forcing the
front and rear wheels to rotate at the same
speed. This range provides additional traction
and maximum pulling power for loose, slippery
road surfaces only. Do not exceed 25 mph
(40 km/h). N (Neutral)
N (Neutral) — This range disengages both the
front and rear driveshafts from the powertrain.
To be used for flat towing behind another
vehicle. Refer to “Recreational Towing” in this
section for further information.
This electronically shifted transfer case is
designed to be driven in the two-wheel drive
position (2WD) for normal street and highway
conditions on dry, hard surfaced roads.
When additional traction is required, the
transfer case 4WD HIGH and 4WD LOW posi
-
tions can be used to maximize torque to the
front driveshaft, forcing the front and rear wheels to rotate at the same speed. This is
accomplished by rotating the 4WD Control
Switch to the desired position.
Refer to “Shifting Procedure” in this section for
specific shifting instructions.
The 4WD HIGH and 4WD LOW positions are
designed for loose, slippery road surfaces only.
Driving in the 4WD HIGH and 4WD LOW posi
-
tions on dry hard surfaced roads may cause
increased tire wear and damage to the driveline
components.
NOTE:
The transfer case NEUTRAL button is located on
the lower left hand corner of the 4WD Control
Switch. The transfer case NEUTRAL position is
to be used for recreational towing only. Refer to
“Recreational Towing” in “Starting And Oper -
ating” for further information.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights
(4WD and 4WD LOW) are located in the instru -
ment cluster and indicate the current and
desired transfer case selection. When you
select a different transfer case position, the
indicator lights will do the following:
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the NEUTRAL position without first
fully engaging the parking brake. The transfer
case NEUTRAL position disengages both the
front and rear drive shafts from the
powertrain and will allow the vehicle to roll,
even if the transmission is in PARK. The
parking brake should always be applied when
the driver is not in the vehicle.
5

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