service indicator RAM CHASSIS CAB 2020 Owner's Manual
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330SERVICING AND MAINTENANCE
Maintenance Plan
Required Maintenance
Refer to the maintenance plan on the following
pages for required maintenance. More frequent
maintenance may be needed in severe condi -
tions, such as dusty areas and very short trip
driving. In some extreme conditions, additional
maintenance not specified in the maintenance
schedule may be required.
NOTE:
Using white lithium grease, lubricate the door
hinge pivot joints twice a year to prevent prema-
ture wear.At Every Oil Change Interval As Indicated By Oil Change Indicator System:
Change oil and filter.
Rotate the tires. Rotate at the first sign of
irregular wear, even if it occurs before the
oil indicator system turns on.
Inspect engine cooling system protection
and hoses.
Inspect exhaust system.
Inspect engine air cleaner if using in dusty
or off-road conditions. Replace air cleaner
filter, if necessary.
Inspect battery and clean and tighten termi -
nals as required.
Inspect the CV/Universal joints.
Inspect automatic transmission fluid if
equipped with dipstick.
Inspect brake pads, shoes, rotors, drums,
hoses and park brake.
Inspect front end, and lubricate — If
equipped with serviceable fittings.
Inspect and replace the Evaporative
System Fresh Air Filter as necessary,
replacement may be more frequent if
vehicle is operated in extreme dusty condi -
tions.
At Every Oil Change Interval As Indicated
By Oil Change Indicator System:
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SERVICING AND MAINTENANCE335
Oil Change Indicator System — Cummins
Diesel
Your vehicle is equipped with an engine oil
change indicator system. This system will alert
you when it is time to change your engine oil by
displaying the words “Oil Change Due” in your
instrument cluster display. The oil change
reminder will remind the owner to change the
engine oil every 15,000 miles (24,000 km) or
500 hours, whichever comes first, except for
the Chassis Cab models configured with
optional B20 capability that are using greater
than 5% levels of biodiesel, which are
12,500 miles (20,000 km) or 400 hours,
whichever comes first. Failure to change the
engine oil per the maintenance schedule can
result in internal engine damage.
An authorized dealer will reset the oil change
indicator message after completing the sched -
uled oil change. If a scheduled oil change is
performed by someone other than an autho -
rized dealer, the message can be reset by refer -
ring to the steps described under “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information. Replace the engine oil and oil filter every 15,
000 miles (24,000 km) or 12 months, or
sooner if prompted by the oil change indicator
system. Under no circumstances should oil
change intervals exceed 15,000 miles (24,
000 km) or 12 months, whichever comes first.
NOTE:
Under no circumstances should oil change
intervals exceed 15,000 miles (24,000 km)
or 12 months or 500 Hours, whichever
comes first.
Replace the engine oil and oil filter every
12,500 miles (20,000 km) or 400 hours,
whichever comes first when running greater
than 5% levels of biodiesel (Chassis Cab
models configured with optional B20 capa
-
bility).
If Chassis Cab models configured with optional
B20 capability are operated with greater than
5% levels of biodiesel, the oil change interval
must not exceed 12,500 miles (20,000 km) or
400 hours, whichever comes first under any
circumstances. See the Fuel Requirements
section for more information regarding opera -
tion with biodiesel blend (B6-B20) fuel meeting
ASTM specification D-7467.
Perform Service Indicator — Cummins
Diesel
Your vehicle will require emissions mainte -
nance at a set interval. To help remind you
when this maintenance is due, the instrument
cluster will display “Perform Service”. When the
“Perform Service” message is displayed on the
instrument cluster it is necessary to have the
emissions maintenance performed. Emissions
maintenance may include replacing the Closed
Crankcase Ventilation (CCV) filter element. The
procedure for clearing and resetting the
“Perform Service” indicator message is located
in the appropriate Service Information.
7
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336SERVICING AND MAINTENANCE
Maintenance Plan — Cummins Diesel Engine
Mileage or time passed
(whichever comes first):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months:6
12
18
24
30
36
42
48
54
60
66
72
78
84
90
96
102
108
114
120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000
Change engine oil every
15,000 miles (24,000 km) or
12 months or 500 hours or
sooner if prompted by the oil
change indicator system,
whichever comes first.
1
X X X X X X X X X X
Additional Inspections
Check the Diesel Exhaust Fluid
(DEF) tank, refill if necessary. X X X X X X X X X X X X X X X X X X X X
Rotate the tires. X X X X X X X X X X X X X X X X X X X X
Inspect the CV/Universal joints. X X X X X X X X X X X X X X X X X X X X
Inspect front end, and lubricate
— If equipped with serviceable
fittings. X
X X X X X X X X X X X X X X X X X X X
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SERVICING AND MAINTENANCE347
DEALER SERVICE
An authorized dealer has the qualified service
personnel, special tools, and equipment to
perform all service operations in an expert
manner. Service Manuals are available which
include detailed service information for your
vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:
Intentional tampering with emissions control
systems may void your warranty and could
result in civil penalties being assessed against
you.
Engine Oil
Change Engine Oil — Gas Engine
The oil change indicator system will remind you
that it is time to take your vehicle in for sched -
uled maintenance. Refer to “Scheduled
Servicing” in this chapter for further informa -
tion.
NOTE:
Under no circumstances should oil change
intervals exceed 8,000 miles (13,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Change Engine Oil — Diesel Engine
Refer to the “Scheduled Servicing” for the
proper maintenance intervals.
Engine Oil Selection — Gas Engine
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API Certified and meet the require -
ments of FCA Material Standard MS-12633.
Engine Oil Selection — Diesel Engine
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API CK-4 certified and meet the require -
ments of FCA US LLC. Use Mopar or an equiva -
lent oil meeting FCA Material Standard
MS-10902. Products meeting Cummins CES
20081 may also be used. The identification of
these engine oils are typically located on the
back of the oil container.
American Petroleum Institute (API) Engine Oil
Identification Symbol — Gas Engine
This symbol means that the oil has
been certified by the American Petro -
leum Institute (API). The manufac -
turer only recommends API Certified
engine oils.
This symbol certifies 0W-20, 5W-20, 0W-30,
5W-30 and 10W-30 engine oils.
WARNING!
You can be badly injured working on or
around a motor vehicle. Only do service work
for which you have the knowledge and the
proper equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.
CAUTION!
Do not use chemical flushes in your engine oil
as the chemicals can damage your engine.
Such damage is not covered by the New
Vehicle Limited Warranty.
7
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SERVICING AND MAINTENANCE355
If water is detected in the water separator while
the engine is running, or while the ignition
switch is in the ON position, the “Water In Fuel
Indicator Light” will illuminate and an audible
chime will be heard five times. At this point you
should stop the engine and drain the water from
both of the filters.
If the “Water In Fuel Indicator Light” comes on
and a single chime is heard while you are
driving, or with the ignition switch in the ON
position, there may be a problem with your
water separator wiring or sensor. See an autho -
rized dealer for service. Upon proper draining of the water from both
fuel filters, the “Water In Fuel Indicator Light”
will remain illuminated for approximately 10
seconds. If the water was drained while the
engine was running, the “Water In Fuel Indicator
Light” may remain on for approximately three
minutes.
NOTE:
Care should be taken in disposing of used fluids
from your vehicle. Used fluids, indiscriminately
discarded, can present a problem to the envi
-
ronment. Contact an authorized dealer, service
station, or government agency for advice on
recycling programs and for where used fluids
and filters can be properly disposed of in your
area.
Drain the fuel/water separator filters when the
“Water In Fuel Indicator Light” is ON. Within
10 minutes of vehicle shutdown, turn the
engine mounted filter drain valve (located on
the side of the filter assembly) counterclock -
wise quarter turn, and turn the under body
mounted filter drain valve (located on the
bottom of the filter assembly) counterclockwise
wise 1 full turn. Then turn the ignition switch to the ON position, and allow any accumulated
water to drain. Leave the drain valve open until
all water and contaminants have been
removed. When clean fuel is visible, close the
drain valve following these guidelines:
1. Rotate the drain clockwise to close until
you feel resistance from the internal seal.
2. Continue turning the drain half of a turn to properly compress the seal.
NOTE:
Over-compression of the seal due to over-tight -
ening of the drain will damage the seal, cause a
leak, and require the entire sensor to be
replaced.
3. Turn the ignition switch to OFF.
The sensor drain should not be over-tightened
during normal service operations to avoid
internal damage and future fuel leaks. The
drain should be closed and secured without the
use of tools.
If more than a couple ounces/milliliters of fuel
have been drained, follow the directions for
“Priming If The Engine Has Run Out Of Fuel.”
CAUTION!
Do not drain the fuel/water separator filter
when the engine is running.
Diesel fuel will damage blacktop paving
surfaces. Drain the filter into an appro-
priate container.
CAUTION!
If the “Water In Fuel Indicator Light” remains
on, DO NOT START the engine before you
drain water from the fuel filters to avoid
engine damage.
7
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SERVICING AND MAINTENANCE385
Tread Wear Indicators
Tread wear indicators are in the original equip -
ment tires to help you in determining when your
tires should be replaced.
Tire Tread
These indicators are molded into the bottom of
the tread grooves. They will appear as bands
when the tread depth becomes a 1/16 of an
inch (1.6 mm). When the tread is worn to the
tread wear indicators, the tire should be
replaced.
Refer to “Replacement Tires” in this section for
further information.
Life Of Tire
The service life of a tire is dependent upon
varying factors including, but not limited to:
Driving style.
Tire pressure - Improper cold tire inflation
pressures can cause uneven wear patterns
to develop across the tire tread. These
abnormal wear patterns will reduce tread life,
resulting in the need for earlier tire replace -
ment.
Distance driven.
Performance tires, tires with a speed rating of
V or higher, and Summer tires typically have
a reduced tread life. Rotation of these tires
per the vehicle scheduled maintenance is
highly recommended. NOTE:
Wheel valve stem must be replaced as well
when installing new tires due to wear and tear
in existing tires.
Keep dismounted tires in a cool, dry place with
as little exposure to light as possible. Protect
tires from contact with oil, grease, and gasoline.
Replacement Tires
The tires on your new vehicle provide a balance
of many characteristics. They should be
inspected regularly for wear and correct cold
tire inflation pressures. The manufacturer
strongly recommends that you use tires equiva-
lent to the originals in size, quality and perfor
-
mance when replacement is needed. Refer to
the paragraph on “Tread Wear Indicators” in
this section. Refer to the Tire and Loading Infor -
mation placard or the Vehicle Certification Label
for the size designation of your tire. The Load
Index and Speed Symbol for your tire will be
found on the original equipment tire sidewall.
See the Tire Sizing Chart example found in the
“Tire Safety Information” section of this manual
for more information relating to the Load Index
and Speed Symbol of a tire.
1 — Worn Tire
2 — New Tire
WARNING!
Tires and the spare tire should be replaced
after six years, regardless of the remaining
tread. Failure to follow this warning can result
in sudden tire failure. You could lose control
and have a collision resulting in serious injury
or death.
7
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402TECHNICAL SPECIFICATIONS
FUEL REQUIREMENTS – DIESEL ENGINE
Use good quality diesel fuel from a reputable
supplier in your vehicle. Federal law requires
that you must fuel this vehicle with Ultra Low
Sulfur Highway Diesel fuel (15 ppm Sulfur
maximum) and prohibits the use of Low Sulfur
Highway Diesel fuel (500 ppm Sulfur maximum)
to avoid damage to the emissions control
system.
For most year-round service, No. 2 diesel fuel
meeting ASTM (formerly known as the American
Society for Testing and Materials) specification
D-975 Grade S15 will provide good perfor -
mance. If the vehicle is exposed to extreme cold
(below 20°F or -7°C), or is required to operate
at colder-than-normal conditions for prolonged
periods, use climatized No. 2 diesel fuel or
dilute the No. 2 diesel fuel with 50% No. 1 diesel
fuel. This will provide better protection from fuel
gelling or wax-plugging of the fuel filters. Diesel fuel is seldom completely free of water.
To prevent fuel system trouble, drain the accu
-
mulated water from the fuel/water separator
using the fuel/water separator drain provided
on both fuel filters. If you buy good quality fuel
and follow the cold weather advice above, fuel
conditioners should not be required in your
vehicle. If available in your area, a high cetane
“premium” diesel fuel may offer improved
cold-starting and warm-up performance.
Fuel Specifications
The Cummins® Turbo Diesel engine has been
developed to take advantage of the high energy
content and generally lower cost No. 2 Ultra Low
Sulfur diesel fuel or No. 2 Ultra Low Sulfur clima-
tized diesel fuels. Experience has shown that it
also operates on No. 1 Ultra Low Sulfur diesel
fuels or other fuels within specification. NOTE:
If you accidentally fill the fuel tank with gaso
-
line on your diesel vehicle, Do not start the
vehicle. If you restart your vehicle you risk
damaging the engine and fuel system. Please
call an authorized dealer for service.
A maximum blend of 5% biodiesel meeting
ASTM specification D-975 may be used with
your Cummins diesel engine. (Chassis Cab
models not configured with B20 capability.)
A maximum blend of 20% biodiesel meeting
ASTM specification D-7467 may be used with
your Cummins diesel engine. (Pickup models
and Chassis Cab models configured with B20
Capability.)
In addition, commercially available fuel addi -
tives are not necessary for the proper opera -
tion of your Cummins diesel engine.
However, if seasonably adjusted fuel is not
available and you are operating below 20°F
(-6°C), Mopar Premium Diesel Fuel Treat -
ment (or equivalent) may be beneficial to
avoid fuel gelling.
No. 1 Ultra Low Sulfur diesel fuel should only
be used where extended arctic conditions
(0°F or -18°C) exist.
WARNING!
Do not use alcohol or gasoline as a fuel
blending agent. They can be unstable under
certain conditions and hazardous or
explosive when mixed with diesel fuel.
CAUTION!
If the “Water in Fuel Indicator Light” remains
on, DO NOT START engine before you drain
the water from the fuel filter(s) to avoid
engine damage. Refer to “Draining Fuel/
Water Separator Filter” in “Servicing And
Maintenance” for further information.
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505
B-Pillar Location
....................................379Brake Assist System...............................121Brake Control System.............................121Brake Fluid...................................367, 409Brake System............................... 367, 397Fluid Check.......................................367Master Cylinder.................................367Parking............................................204Warning Light....................................109Brake/Transmission Interlock...................206Bulb Replacement.................................300Bulbs, Light.................................. 182, 300
C
Cab Top Clearance Lights........................305Camera...............................................258Camera, AUX................................ 261, 267Camera, Rear............................... 258, 261Capacities, Antifreeze (Engine Coolant).......405Capacities, Fluid....................................405Caps, Filler Oil (Engine)............................... 343, 348Power Steering..................................229Radiator (Coolant Pressure)..................365Car Washes..........................................394Carbon Monoxide Warning............... 180, 401Cargo Light.............................................47Cellular Phone......................................483Center High Mounted Stop Light................304Center Seat Storage Compartment..............73
Changing A Flat Tire............................... 314Charge Air Cooler................................... 366Chart, Tire Sizing................................... 376Check Engine Light (Malfunction Indicator Light)119Checking Your Vehicle For Safety.............. 180Checks, Safety...................................... 180Child Restraint...................................... 160Child RestraintsBooster Seats................................... 164Child Seat Installation................. 172, 174How To Stow An unused ALR Seat Belt.... 171Infant And Child Restraints................... 162Locating The LATCH Anchorages............ 169Lower Anchors And Tethers For Children.. 165Older Children And Child Restraints........ 163Seating Positions............................... 165Clean Air Gasoline................................. 399CleaningWheels............................................ 389Climate Control....................................... 51Automatic.......................................... 55Manual.............................................. 52Cold Weather Operation.......................... 187Compact Spare Tire............................... 387Contract, Service................................... 501Cooling Pressure Cap (Radiator Cap).......... 365Cooling System..................................... 363Adding Coolant (Antifreeze).................. 364Coolant Level............................ 363, 366
Cooling Capacity................................ 405Disposal Of Used Coolant.................... 365Drain, Flush, And Refill........................ 364Inspection........................................ 366Points To Remember.......................... 366Pressure Cap.................................... 365Radiator Cap.................................... 365Selection Of Coolant(Antifreeze)................... 364, 407, 410Corrosion Protection.............................. 393Cruise Control (Speed Control)......... 230, 232Cruise Light......................................... 117Cupholders............................................ 77Customer Assistance............................. 500Cybersecurity....................................... 414
D
Daytime Running Lights............................ 45Dealer Service...................................... 347Defroster, Rear Window............................ 52Defroster, Windshield....................... 52, 181Delay (Intermittent) Wipers........................ 50Diagnostic System, Onboard.................... 118Diesel Exhaust Brake............................. 203Diesel Fuel.......................................... 402Diesel Fuel Requirements....................... 402Bulk Storage Of................................. 269Diesel Fuel System, Re-Priming................ 358Differential, Limited Slip......................... 228
11
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508
Jump Starting
.......................................319
K
Key Fob Panic Alarm
........................................14Programming Additional Key Fobs...... 16, 23Key Fob Battery Service (Remote
Keyless Entry).........................................14Key Fob Programming (Remote
Keyless Entry).........................................16Keyless Enter-N-Go.................. 26, 184, 188Lock The Vehicle’s Doors..... 423, 438, 458Passive Entry......................................26Passive Entry Programming..........438, 458Keys.....................................................13Replacement......................................23
L
Lane Change And Turn Signals....................47Lane Change Assist..................................47LaneSense...........................................256Latches...............................................182Hood.................................................66Lead Free Gasoline................................399Leaks, Fluid..........................................182Life Of Tires..........................................385Light Bulbs...................................182, 300Lights..................................................182Air Bag............................. 108, 151, 181Automatic High Beam............................45
Brake Assist Warning.......................... 126Brake Warning.................................. 109Bulb Replacement............................. 300Cab Top Clearance............................. 305Cargo................................................ 47Center Mounted Stop.......................... 304Courtesy/Reading................................ 48Cruise............................................. 117Daytime Running................................. 45Electronic Stability Program(ESP)Indicator...................................... 110Engine Temperature Warning................ 110Exterior...................................... 44, 182Fog................................................. 303Four Wheel Drive Indicator................... 228Hazard Warning Flasher...................... 294Headlights.................................... 44, 46High Beam......................................... 45Hill Descent Control Indicator................ 128Illuminated Entry................................. 49Interior.............................................. 48Lights On Reminder.............................. 47Low Fuel.......................................... 113Malfunction Indicator (Check Engine)..... 112Park................................................ 117Passing............................................. 46Seat Belt Reminder............................ 108Security Alarm................................... 110Service............................................ 300Traction Control................................. 126
Transfer Case................................... 228Turn Signals................47, 117, 182, 301Warning Instrument ClusterDescriptions......................... 110, 117Limited-Slip Differential.................. 228, 371Load Shed Battery Saver Mode................ 107Load Shed Battery Saver On.................... 107Load Shed Electrical Load Reduction......... 107Load Shed Intelligent Battery Sensor......... 107Loading Vehicle.................................... 273Tires............................................... 379LocksAutomatic Door................................... 29Child Protection................................... 29Power Door........................................ 26Low Tire Pressure System....................... 132Lubrication, Body.................................. 360Lug Nuts/Bolts..................... 317, 397, 398
M
Maintenance Free Battery....................... 346Maintenance Plan................................. 336Maintenance Schedule....329, 331, 334, 336Malfunction Indicator Light
(Check Engine)............................. 112, 119ManualPark Release.................................... 323Service............................................ 503Media Hub........................................... 481Memory Seat......................................... 32
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510
Rain Sensitive Wiper System
......................51Rear Axle (Differential).................... 370, 371Rear Camera........................................261Rear ParkSense System.................. 246, 250Rear Window, Sliding................................66Recreational Towing...............................288Shifting Into Transfer Case Neutral (N)....290Shifting Out Of Transfer Case Neutral (N)....................................291Reformulated Gasoline...........................399Refrigerant...................................351, 352Release, Hood........................................66Reminder, Seat Belt...............................142Remote Keyless Entry...............................13Panic Alarm........................................14Programming Additional Key Fobs...... 16, 23Remote Start (Diesel)...............................20Remote Start (Gasoline)............................18Remote StartingExit Remote Start Mode.........................19Uconnect Customer ProgrammableFeatures....................... 424, 440, 459Uconnect Settings.............. 424, 440, 459Replacement Bulbs................................300Replacement Keys...................................23Replacement Tires.................................385Reporting Safety Defects.........................502Resetting Perform Service Indicator...........335Restraints, Child....................................160Restraints, Head......................................36
Rotation, Tires...................................... 391
S
Safety Checks Inside Vehicle.................... 180Safety Checks Outside Vehicle.................. 182Safety Defects, Reporting........................ 502Safety Information, Tire........................... 374Safety Tips........................................... 180Safety, Exhaust Gas............................... 180Schedule, Maintenance.......................... 329Seat BeltAutomatic Locking Retractor (ALR)......... 149Seat Belt Reminder................................ 108Seat Belts.................................... 142, 180Adjustable Shoulder Belt..................... 146Adjustable Upper Shoulder Anchorage.... 146Adjustable Upper Shoulder BeltAnchorage.................................... 146Child Restraints................................. 160Extender.......................................... 148Front Seat................................ 142, 145Inspection........................................ 180Lap/Shoulder Belt Operation................ 145Lap/Shoulder Belt Untwisting............... 146Operating Instructions......................... 145Pregnant Women............................... 149Reminder......................................... 142Seat Belt Extender............................. 148Seat Belt Reminder............................ 142Untwisting Procedure.......................... 146
Seat Belts Maintenance.......................... 395Seats............................................. 30, 31Adjustment.................................. 30, 31Easy Entry.......................................... 33Folding Floor...................................... 76Head Restraints.................................. 36Memory............................................. 32Power............................................... 31Rear Folding....................................... 30Tilting............................................... 30Security Alarm................................ 24, 110Selection Of Coolant (Antifreeze)....... 407, 410Sentry KeyKey Programming................................ 23Sentry Key (Immobilizer)........................... 22Sentry Key Replacement........................... 23Service Assistance................................ 500Service Contract................................... 501Service Manuals................................... 503Shift Lever Override............................... 322Shifting............................................... 205Automatic Transmission.............. 207, 213Transfer Case................................... 227Transfer Case, Shifting Into Transfer Case Neutral (N)................. 290Transfer Case, Shifting Out Of Transfer Case Neutral (N)............................ 291Signals, Turn.......................... 47, 117, 182Siri..................................................... 495Sliding Rear Window, Power....................... 66
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