warning RAM CHASSIS CAB 2021 Owners Manual

STARTING AND OPERATING195
ENGINE RUNAWAY
Diesel engine runaway is a rare condition
affecting diesel engines, where the engine
consumes its own lubrication oil and runs at
higher and higher RPM until it overspeeds to
a point where it destroys itself due to either
mechanical failure or engine seizure through
lack of lubrication.
REFUELING THE VEHICLE — GASOLINE
ENGINE
NOTE:
When the fuel nozzle “clicks” or shuts off the
fuel tank is full. NOTE:
Tighten the gas cap a quarter turn until you hear
one click. This is an indication that the cap is
properly tightened.
If the gas cap is not tightened properly, the
Malfunction Indicator Light will come on.
Be sure the gas cap is tightened every time the
vehicle is refueled.
WARNING!
In case of engine runaway due to flammable
fumes from fuel spills or turbocharger oil
leaks being sucked into the engine, do the
following to help avoid personal injury and/or
vehicle damage:
Turn the ignition switch to the OFF position.

Using a CO2 or dry chemical type fire extin
-
guisher, direct the spray from the fire extin -
guisher into the grille on the passenger side so
that the spray enters the engine air intake.

The inlet for the engine air intake is located
behind the passenger side headlamp and
receives air through the grille.
CAUTION!
Damage to the fuel system or emissions
control system could result from using an
improper fuel tank filler tube cap (fuel filler
cap). A poorly fitting cap could let impurities
into the fuel system. Also, a poorly-fitted
aftermarket cap can cause the MIL
(Malfunction Indicator Light) to illuminate
due to fuel vapors escaping from the
system.
A poorly fitting fuel filler cap may cause the
MIL to turn on.
To avoid fuel spillage and overfilling, do not
“top off” the fuel tank after filling.
WARNING!
Never have any smoking materials lit in
or near the vehicle when the gas cap is
removed or the tank is being filled.
Never add fuel to the vehicle when the
engine is running. This is in violation of
most state and federal fire regulations and
may cause the MIL to turn on.
WARNING!
A fire may result if gasoline is pumped into a
portable container that is inside of a vehicle.
You could be burned. Always place gas
containers on the ground while filling.
4

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196STARTING AND OPERATING
LOOSE FUEL FILLER CAP MESSAGE
If the vehicle diagnostic system
determines that the fuel filler cap
is loose, improperly installed, or
damaged, a loose gASCAP indicator
will display in the instrument cluster telltale
display area Ú page 90. Tighten the fuel filler
cap properly and push the RIGHT button to turn
off the message. If the problem continues, the
message will appear the next time the vehicle is
started.
REFUELING THE VEHICLE — DIESEL ENGINE
NOTE:
When the fuel nozzle “clicks” or shuts off, the
fuel tank is full.
Tighten the fuel filler cap until you hear a
“clicking” sound. This is an indication that the
fuel filler cap is properly tightened.
Make sure that the fuel filler cap is tightened
each time the vehicle is refueled.
DIESEL EXHAUST FLUID
Your vehicle is equipped with a Selective
Catalytic Reduction (SCR) system to meet the
very stringent diesel emissions standards
required by the Environmental Protection
Agency.

The purpose of the SCR system is to reduce levels
of NOx (oxides of nitrogen emitted from engines)
that are harmful to our health and the
environment to a near-zero level. A small quantity
of Diesel Exhaust Fluid (DEF) is injected into the
exhaust upstream of a catalyst where, when
vaporized, it converts smog-forming nitrogen
oxides (NOx) into harmless nitrogen (N2) and
water vapor (H2O), two natural components of
the air we breathe. You can operate with the
comfort that your vehicle is contributing to a
cleaner, healthier world environment for this and
generations to come.

System Overview
This vehicle is equipped with a Diesel Exhaust
Fluid (DEF) injection system and a Selective
Catalytic Reduction (SCR) catalyst to meet the
emission requirements.
The DEF injection system consists of the
following components:
DEF tank
DEF pump
DEF injector
Electronically-heated DEF lines
DEF control module
NOx sensors
Temperature sensors
SCR catalyst
UQS Sensor
For system messages and warnings Úpage 90.
CAUTION!
To avoid fuel spillage and overfilling, do not
“top off” the fuel tank after filling.
WARNING!
A fire may result if gasoline is pumped into a
portable container that is inside of a vehicle.
You could be burned. Always place gas
containers on the ground while filling.

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STARTING AND OPERATING201
COMMON TOWING DEFINITIONS
The following trailer towing related definitions
will assist you in understanding the following
information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your
vehicle. This includes driver, passengers, cargo
and tongue weight. The total load must be
limited so that you do not exceed the GVWR
Úpage 199.
Gross Trailer Weight (GTW)
The GTW is the weight of the trailer plus
the weight of all cargo, consumables and
equipment (permanent or temporary) loaded
in or on the trailer in its "loaded and ready for
operation" condition.
The recommended way to measure GTW is to
put your fully loaded trailer on a vehicle scale.
The entire weight of the trailer must be
supported by the scale.
Gross Combination Weight Rating (GCWR)

The GCWR is the total allowable weight of your
vehicle and trailer when weighed in combination.

Gross Axle Weight Rating (GAWR)

The GAWR is the maximum capacity of the front and
rear axles. Distribute the load over the front and rear
axles evenly. Make sure that you do not exceed
either front or rear GAWR
Ú
page 199.

Tongue Weight (TW)
The TW is the downward force exerted on the
hitch ball by the trailer. You must consider this
as part of the load on your vehicle.
Trailer Frontal Area
The frontal area is the maximum height
multiplied by the maximum width of the front
of a trailer.
Trailer Sway Control (TSC)

The TSC can be a mechanical telescoping link that
can be installed between the hitch receiver and the
trailer tongue that typically provides adjustable
friction associated with the telescoping motion to
dampen any unwanted trailer swaying motions
while traveling.

If equipped, the electronic TSC recognizes a
swaying trailer and automatically applies
individual wheel brakes and/or reduces engine
power to attempt to eliminate the trailer sway.
Weight-Carrying Hitch

A weight-carrying hitch supports the trailer tongue
weight, just as if it were luggage located at a hitch
ball or some other connecting point of the vehicle.
These kinds of hitches are commonly used to tow
small and medium sized trailers.

WARNING!
If the gross trailer weight is 5,000 lbs
(2,267 kg) or more, it is recommended to use
a weight-distributing hitch to ensure stable
handling of your vehicle. If you use a standard
weight-carrying hitch, you could lose control
of your vehicle and cause a collision.
WARNING!
It is important that you do not exceed the
maximum front or rear GAWR. A dangerous
driving condition can result if either rating
is exceeded. You could lose control of the
vehicle and have a collision.
4

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202STARTING AND OPERATING
Weight-Distributing Hitch

A weight-distributing hitch system works by
applying leverage through spring (load) bars.
They are typically used for heavier loads to
distribute trailer tongue weight to the tow
vehicle's front axle and the trailer axle(s). When
used in accordance with the manufacturer's
directions, it provides for a more level ride,
offering more consistent steering and brake
control, thereby enhancing towing safety.
The addition of a friction/hydraulic sway control
also dampens sway caused by traffic and
crosswinds and contributes positively to tow
vehicle and trailer stability. Trailer Sway Control
(TSC) and a weight distributing (load equalizing)
hitch are recommended for heavier Tongue
Weights (TW) and may be required depending
on vehicle and trailer configuration/loading to
comply with GAWR requirements.
Without Weight-Distributing Hitch (Incorrect)With Weight-Distributing Hitch (Correct)
Improper Adjustment Of Weight-Distributing Hitch (Incorrect)
WARNING!
An improperly adjusted weight distributing
hitch system may reduce handling, stability
and braking performance and could result
in a collision.
Weight distributing systems may not be
compatible with surge brake couplers.
Consult with your hitch and trailer manufac -
turer or a reputable Recreational Vehicle
dealer for additional information.

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206STARTING AND OPERATING
(Continued)
Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h) when towing while using a full size spare tire.
Proper tire inflation pressures are essential
to the safe and satisfactory operation of your
vehicle.
Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer.
For the proper tire replacement procedures.
Replacing tires with a higher load carrying
capacity will not increase the vehicle's GVWR
and GAWR limits.
For further information Ú page 406.
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake
system or vacuum system of your vehicle
with that of the trailer. This could cause inad -
equate braking and possible personal injury.
An electronically actuated trailer brake
controller is required when towing a trailer
with electronically actuated brakes. When
towing a trailer equipped with a hydraulic
surge actuated brake system, an electronic
brake controller is not required.
Trailer brakes are recommended for trailers
over 1,000 lbs (453 kg) and required for
trailers in excess of 2,000 lbs (907 kg).
WARNING!

Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be diffi -
cult for the driver to control. You could lose
control of your vehicle and have a collision.

When hauling cargo or towing a trailer, do
not overload your vehicle or trailer. Over -
loading can cause a loss of control, poor
performance or damage to brakes, axle,
engine, transmission, steering, suspension,
chassis structure or tires.
Safety chains must always be used
between your vehicle and trailer. Always
connect the chains to the hook retainers of
the vehicle hitch. Cross the chains under
the trailer tongue and allow enough slack
for turning corners.
Vehicles with trailers should not be parked
on a grade. When parking, apply the
parking brake on the tow vehicle. Put the
tow vehicle transmission in PARK. For
four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always,
block or "chock" the trailer wheels.
GCWR must not be exceeded.
Total weight must be distributed between
the tow vehicle and the trailer such that the
following four ratings are not exceeded :
GVWR
GTW
GAWR
Tongue weight rating for the trailer
hitch utilized.
WARNING! (Continued)

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STARTING AND OPERATING207
Integrated Trailer Brake Module — If
Equipped
Your vehicle may have an Integrated Trailer
Brake Module (ITBM) for Electric and Electric
Over Hydraulic (EOH) trailer brakes.
NOTE:
This module has been designed and verified
with electric trailer brakes and new EOH
systems. Some previous EOH systems may not
be compatible with ITBM.

Integrated Trailer Brake Module (ITBM)
The user interface consists of the following:
Manual Brake Control Lever
Slide the manual brake control lever to the left
to activate power to the trailer's electric brakes
independent of the tow vehicle's brakes. If the
manual brake control lever is activated while
the brake is also applied, the greater of the two
inputs determines the power sent to the trailer
brakes.
The trailer and the vehicle’s stop lamps will
come on when braking normally with the vehicle
brake pedal. Only the trailer stop lamps will
come on when the manual brake control lever is
applied.
Trailer Brake Status Indicator Light
This light indicates the trailer electrical
connection status.

If no electrical connection is detected after the
ignition is turned on, pushing the GAIN adjustment
button or sliding the manual brake control lever will
display the GAIN setting for 10 seconds and the
“Trailer Brake Status Indicator Light” will not be
displayed.

WARNING!
Do not connect trailer brakes to your
vehicle's hydraulic brake lines. It can over
-
load your brake system and cause it to fail.
You might not have brakes when you need
them and could have an accident.
Towing any trailer will increase your stop -
ping distance. When towing, you should
allow for additional space between your
vehicle and the vehicle in front of you.
Failure to do so could result in an accident.
CAUTION!
If the trailer weighs more than 1,000 lbs
(453 kg) loaded, it should have its own
brakes and they should be of adequate
capacity. Failure to do this could lead to
accelerated brake lining wear, higher brake
pedal effort, and longer stopping distances.
1 — GAIN - Adjustment Button
2 — GAIN + Adjustment Button
3 — Manual Brake Control Lever
4

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STARTING AND OPERATING209
* The suggested selection depends and
may change depending on the customer
preferences for braking performance. Condition
of the trailer brakes, driving and road state may
also affect the selection.
Display Messages
The trailer brake control interacts with the
instrument cluster display. Display messages,
along with a single chime, will be displayed
when a malfunction is determined in the trailer
connection, trailer brake control, or on the
trailer Úpage 90. NOTE:
An aftermarket controller may be available
for use with trailers with air or EOH trailer
brake systems. To determine the type of
brakes on your trailer and the availability of
controllers, check with your trailer manufac
-
turer or dealer.
Removal of the ITBM will cause errors and it
may cause damage to the electrical system
and electronic modules of the vehicle. See an
authorized dealer if an aftermarket module is
to be installed.
Towing Requirements — Trailer Lights And
Wiring
Whenever you pull a trailer, regardless of the
trailer size, stoplights and turn signals on the
trailer are required for motoring safety.
The Trailer Tow Package may include a four- and
seven-pin wiring harness. Use a factory
approved trailer harness and connector.
NOTE:
Do not cut or splice wiring into the vehicle’s
wiring harness.
The electrical connections are all complete to
the vehicle but you must mate the harness
to a trailer connector. Refer to the following
illustrations.
Light Electric Heavy Electric Light EOHHeavy EOH
Type of Trailer Brakes Electric Trailer Brakes Electric Trailer Brakes Electric over Hydraulic
Trailer BrakesElectric over Hydraulic
Trailer Brakes
Load
*Under 10,000 lbs (4,536 kg) *Above 10,000 lbs (4,536 kg) *Under 10,000 lbs (4,536 kg) *Above 10,000 lbs (4,536 kg)

WARNING!

Connecting a trailer that is not compatible with
the ITBM system may result in reduced or
complete loss of trailer braking. There may be a
increase in stopping distance or trailer instability
which could result in personal injury.

CAUTION!
Connecting a trailer that is not compatible
with the ITBM system may result in reduced
or complete loss of trailer braking. There may
be a increase in stopping distance or trailer
instability which could result in damage to
your vehicle, trailer, or other property.4

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212STARTING AND OPERATING
Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear
range (using the Electronic Range Select (ERS)
shift control) on more severe grades.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy
loads.
When using the Cruise Control, if you experi -
ence speed drops greater than 10 mph
(16 km/h), disengage until you can get back
to cruising speed.
Use Cruise Control in flat terrain and with
light loads to maximize fuel efficiency.
SNOWPLOW — IF EQUIPPED
Snowplow Prep Packages are available as a
factory installed option. These packages
include components necessary to equip your
vehicle with a snowplow. NOTE:
Before installation of a snowplow it is highly
recommended that the owner/installer obtain
and follow the recommendations contained
within the current Body Builders Guide. See an
authorized dealer, installer or snowplow manu
-
facturer for this information. There are unique
electrical systems that must be connected to
properly ensure operator safety and prevent
overloading vehicle systems.
BEFORE PLOWING
Check the hydraulic system for leaks and
proper fluid level.
Check the mounting bolts and nuts for proper
tightness.
Check the runners and cutting edge for
excessive wear. The cutting edge should be
¼ to ½ inches (6 cm to 1.2 cm) above ground
in snow plowing position.
Check that snowplow lighting is connected
and functioning properly.
SNOWPLOW PREP PACKAGE MODEL
A
VAILABILITY
For Information about snowplow applications
visit www.ramtrucks.com or refer to the current
Body Builders Guide.

1. The maximum number of occupants in the
truck should not exceed two.

2. The total GVWR or the Front GAWR or the Rear GAWR should never be exceeded.
3. Cargo capacity will be reduced by the addition of options or passengers, etc.
WARNING!
Attaching a snowplow to this vehicle could
adversely affect performance of the airbag
system in a collision. Do not expect that the
airbag will perform as described earlier in this
manual.
CAUTION!
The “Lamp Out” indicator could illuminate if
exterior lamps are not properly installed.

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216STARTING AND OPERATING
Shifting Into N (Neutral)
Use the following procedure to prepare your
vehicle for recreational towing.
1. Bring the vehicle to a complete stop on
level ground, with the engine running.
Firmly apply the parking brake.

2. Shift the transmission to NEUTRAL.
3. Press and hold the brake pedal.
4. Shift the transfer case into N (Neutral):
With manual shift transfer case, shift the
transfer case lever into N (Neutral).

With electronically shifted transfer
case, push and hold the transfer case
N (Neutral) button. Some models have a
small, recessed "N" button (at the center
of the transfer case switches) that must be
pressed using a ballpoint pen or similar
object. Other models have a rectangular
N (Neutral) switch, below the rotary
transfer case control knob. The N (Neutral)
indicator light will blink while the shift is in progress. The light will stop blinking (stay
on solid) when the shift to N (Neutral) is
complete. After the shift is completed and
the N (Neutral) light stays on, release the
N (Neutral) button.

5. Release the parking brake.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle
movement.
8. Repeat steps 6 and 7 with automatic transmission in DRIVE.
9. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn off the engine.
For vehicles with Keyless Enter-N-Go, push
and hold the ENGINE START/STOP button
until the engine shuts off.
10. Shift the transmission into PARK.
11. Place the ignition in the OFF mode, and remove the key fob.
12. Attach the vehicle to the tow vehicle using a suitable tow bar.
13. Release the parking brake.
Do not disconnect the rear driveshaft
because fluid will leak from the transfer
case, causing damage to internal parts.
Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper face
bar will be damaged.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (NEUTRAL) position without first
fully engaging the parking brake. The transfer
case N (NEUTRAL) position disengages both
the front and rear driveshafts from the
powertrain, and will allow the vehicle to
roll, even if the automatic transmission is
in PARK (or manual transmission is in gear).
The parking brake should always be applied
when the driver is not in the vehicle.
CAUTION! (Continued)CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing to
prevent damage to internal parts.

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218STARTING AND OPERATING
NOTE:
With electronically shifted transfer case:
Steps 3 and 4 are requirements that must be
met before pushing the button to shift out of
N (Neutral), and must continue to be met
until the shift has been completed. If any of
these requirements are not met before
pushing the button or are no longer met
during the shift, the N (Neutral) indicator light
will flash continuously until all requirements
are met or until the button is released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not
been met.
DRIVING TIPS
DRIVING ON SLIPPERY SURFACES
Acceleration
Rapid acceleration on snow covered, wet, or
other slippery surfaces may cause the driving
wheels to pull erratically to the right or left. This
phenomenon occurs when there is a difference
in the surface traction under the rear (driving)
wheels.
DRIVING THROUGH WATER
Driving through water more than a few inches/
centimeters deep will require extra caution to
ensure safety and prevent damage to your
vehicle.
Flowing/Rising Water
WARNING!
Rapid acceleration on slippery surfaces is
dangerous. Unequal traction can cause
sudden pulling of the rear wheels. You could
lose control of the vehicle and possibly have a
collision. Accelerate slowly and carefully
whenever there is likely to be poor traction
(ice, snow, wet, mud, loose sand, etc.).
WARNING!
Do not drive on or across a road or path
where water is flowing and/or rising (as in
storm run-off). Flowing water can wear
away the road or path's surface and cause
your vehicle to sink into deeper water.
Furthermore, flowing and/or rising water can
carry your vehicle away swiftly. Failure to
follow this warning may result in injuries that
are serious or fatal to you, your passengers,
and others around you.

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