RAM CHASSIS CAB 2021 Owners Manual
Manufacturer: RAM, Model Year: 2021, Model line: CHASSIS CAB, Model: RAM CHASSIS CAB 2021Pages: 463, PDF Size: 21.5 MB
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RAM CHASSIS CAB
2021 OWNER’S MANUAL
2021 RAM CHASSIS CAB
OWNERS.MOPAR.CA
CANADA
MOPAR.COM/OM
U.S.
DOWNLOAD THE MOST UP-TO-DATE OWNER’S MANUAL, RADIO AND WARRANTY BOOKS
Whether it is providing information about specific product features, taking a tour through your vehicle’s heritage, knowing
what steps to take following an accident or scheduling your next appointment, we know you will find the app an important
extension of your Ram vehicle. Simply download the app, select your make and model and enjoy the ride. To get this app, go
directly to the App Store® or Google Play® Store and enter the search keyword “ram toolbox” (U.S. residents only).
©2020 FCA US LLC. All Rights Reserved. Tous droits réservés. Ram is a registered trademark of FCA US LLC. Ram est une marque déposée de FCA US LLC. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.First Edition V1 21_DPF_OM_EN_USC
`
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The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting
in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature
that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle
navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving
is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting
while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient
reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle,
visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Ram brand dealer.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this
vehicle. This manual may also include a description of features and equipment that are no longer available or were not ordered on this
vehicle. Please disregard any features and equipment that are no longer available or were not ordered on this vehicle. FCA US LLC
reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without
imposing any obligation upon itself to install them on products previously manufactured.
With respect to vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in
substitution therefore.
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada), or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual,
Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase
replacement kits by visiting www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far
below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use public
transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired
when you have been drinking. Never drink and then drive.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
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TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION .............................................................................................................................. 9
2 GETTING TO KNOW YOUR VEHICLE ..................................................................................15
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ....................................................... 80
4 STARTING AND OPERATING ................................................................................................ 118 5 MULTIMEDIA .............................................................................................................................. 220
6 SAFETY ........................................................................................................................................ 273 7 IN CASE OF EMERGENCY .................................................................................................... 334
8 SERVICING AND MAINTENANCE ...................................................................................... 353
9 TECHNICAL SPECIFICATIONS ............................................................................................. 431
10 CUSTOMER ASSISTANCE .....................................................................................................445 11 INDEX ............................................................................................................................................ 450
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INTRODUCTION
Symbols Key ..........................................................10
VAN CONVERSIONS/CAMPERS ..........................10
VEHICLE MODIFICATIONS/ALTERATIONS .........10
Symbol Glossary ...................................................11
GETTING TO KNOW YOUR VEHICLE
KEYS ......................................................................15
Key Fob......................................................... 15
SENTRY KEY ..........................................................17
IGNITION SWITCH .................................................18
Keyless Push Button Ignition ...................... 18
REMOTE START — IF EQUIPPED (GASOLINE) ..20
How To Use Remote Start ........................... 20
To Exit Remote Start Mode ......................... 21
Remote Start Front Defrost
Activation — If Equipped .............................. 21 Remote Start Comfort Systems —
If Equipped ................................................... 21 Remote Start Abort Message ...................... 22
REMOTE START — IF EQUIPPED (DIESEL) .........22
How To Use Remote Start ........................... 23
VEHICLE SECURITY SYSTEM — IF EQUIPPED ...23
To Arm The System ...................................... 23
To Disarm The System................................. 24
Rearming Of The System............................. 24
Security System Manual Override .............. 24 DOORS .................................................................. 24
Manual Door Locks...................................... 24
Power Door Locks — If Equipped ............... 25
Keyless Enter-N-Go — Passive Entry
(If Equipped) ................................................ 26 Automatic Unlock Doors On
Exit — If Equipped ........................................ 28 Automatic Door Locks — If Equipped ......... 28
Child-Protection Door Lock — If Equipped.. 28
STEERING WHEEL ............................................... 29
Tilt Steering Column .................................... 29
Heated Steering Wheel — If Equipped ....... 29
UCONNECT VOICE RECOGNITION ....................... 30
Introducing Voice Recognition .................... 30
Basic Voice Commands............................... 31
Get Started ................................................... 31
Additional Information ................................. 31
DRIVER MEMORY SETTINGS — IF EQUIPPED ... 32
Programming The Memory Feature............ 32
Linking And Unlinking The Remote
Keyless Entry Key Fob To Memory ............. 32 Memory Position Recall............................... 33
SEATS .................................................................... 33
Manual Front Seat Adjustment................... 34
Power Driver Seat Adjustment —
If Equipped ................................................... 35 Heated Seats — If Equipped ....................... 36
Ventilated Seats — If Equipped................... 37
Head Restraints ........................................... 38 DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED .........................................................40
MIRRORS ..............................................................41
Inside Rearview Mirror ................................ 41
Illuminated Vanity Mirror — If Equipped ..... 43
Outside Mirrors ........................................... 44
Driver's Outside Automatic Dimming
Mirror — If Equipped .................................... 44 Power Mirrors — If Equipped ...................... 44
Power Convex Mirror Switch —
If Equipped ................................................... 45 Trailer Towing Mirrors.................................. 46
Heated Mirrors — If Equipped ..................... 46
Tilt Side Mirrors In Reverse — If Equipped ... 46
Outside Mirrors Folding Feature ................. 46
UNIVERSAL GARAGE DOOR OPENER
(HOMELINK®) — IF EQUIPPED ...........................47
Before You Begin Programming
HomeLink® .................................................. 47 Erasing All The HomeLink® Channels ....... 47
Identifying Whether You Have A Rolling
Code Or Non-Rolling Code Device .............. 47 Programming HomeLink® To A Garage
Door Opener................................................. 48 Programming HomeLink® To A
Miscellaneous Device ................................. 49 Reprogramming A Single HomeLink®
Button ........................................................... 49 Canadian/Gate Operator Programming..... 50
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EXTERIOR LIGHTS.................................................50 Headlight Switch .......................................... 50
Multifunction Lever ...................................... 51
Daytime Running Lights (DRLs) ................. 51
High/Low Beam Switch ............................... 51
Automatic High Beam Headlamp
Control — If Equipped .................................. 52 Flash-To-Pass ............................................... 52
Automatic Headlights — If Equipped ......... 52
Directional LED Headlamp
System — If Equipped .................................. 52 Parking Lights And Panel Lights ................. 53
Automatic Headlights With Wipers ............. 53
Headlight Delay ............................................ 53
Lights-On Reminder ..................................... 53
Front Fog Lights — If Equipped .................. 53
Turn Signals ................................................. 54
Lane Change Assist — If Equipped ............. 54
Cargo Lights/Trailer Spotter Lights — If
Equipped ...................................................... 54 Battery Saver................................................ 54
INTERIOR LIGHTS ................................................55
Courtesy Lights ............................................ 55
Illuminated Entry ......................................... 56
WINDSHIELD WIPERS AND WASHERS .............56
Windshield Wiper Operation ...................... 57
Rain Sensing Wipers — If Equipped ........... 58 CLIMATE CONTROLS ........................................... 58
Automatic Climate Control Descriptions
And Functions .............................................. 59 Manual Climate Control Descriptions And
Functions...................................................... 62 Automatic Temperature
Control (ATC) ................................................ 64 Climate Voice Recognition .......................... 65
Operating Tips ............................................. 65
INTERIOR STORAGE AND EQUIPMENT ............. 66
Storage ......................................................... 66
USB/AUX Control ........................................ 72
Electrical Power Outlets .............................. 73
Power Inverter — If Equipped ..................... 74
Wireless Charging Pad — If Equipped ........ 76
WINDOWS ............................................................ 76
Power Windows — If Equipped .................... 76
Automatic Window Features —
If Equipped ................................................... 77 Reset Auto-Up ............................................. 77
Window Lockout Switch — If Equipped....... 78
Power Sliding Rear Window —
If Equipped .................................................. 78 Manual Sliding Rear Window —
If Equipped ................................................... 78 Wind Buffeting ............................................ 78
HOOD ..................................................................... 79
To Open The Hood ...................................... 79
To Close The Hood ....................................... 79
GETTING TO KNOW YOUR
INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER —
GASOLINE ..............................................................80
Base / Midline Instrument Cluster
Descriptions ................................................. 81
PREMIUM INSTRUMENT CLUSTER —
GASOLINE ..............................................................83
Premium Instrument Cluster
Descriptions ................................................. 84
BASE / MIDLINE INSTRUMENT CLUSTER —
DIESEL....................................................................85
Diesel Instrument Cluster .......................... 86
PREMIUM INSTRUMENT CLUSTER — DIESEL ..... 88
Diesel Instrument Cluster .......................... 89
INSTRUMENT CLUSTER DISPLAY .......................90
Instrument Cluster Display Controls .......... 90
Oil Life Reset ............................................... 91
Display Menu Items ..................................... 92
Diesel Messages And Warnings ............... 101 Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ............................... 105
WARNING LIGHTS AND MESSAGES ............... 107
Red Warning Lights ................................... 107
Yellow Warning Lights ............................... 110Yellow Indicator Lights .............................. 113
Green Indicator Lights ............................... 115White Indicator Lights ............................... 115Blue Indicator Lights ................................. 116
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ONBOARD DIAGNOSTIC SYSTEM — OBD II ... 116 Onboard Diagnostic System
(OBD II) Cybersecurity ................................116
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ........................................................ 117
STARTING AND OPERATING
STARTING THE ENGINE — GASOLINE
ENGINE ............................................................... 118
Automatic Transmission ............................118
Tip Start Feature .......................................118
Keyless Enter-N-Go — Ignition ...................118Normal Starting Using ENGINE
START/STOP Button .................................119 AutoPark — Rotary Shifter and Eight
Speed Transmission Only ..........................120 Cold Weather Operation
(Below –22°F Or −30°C) .........................122 After Starting ..............................................122
STARTING THE ENGINE — DIESEL ENGINE..... 122
Automatic Transmission ............................123
Keyless Enter-N-Go — Ignition ...................123Extreme Cold Weather...............................125
Normal Starting Procedure — Engine Manifold
Air Temperature Above 66°F (19°C) .......125 Starting Procedure — Engine Manifold
Air Temperature 0°F To 66°F
(–18°C to 19°C)........................................126 Starting Procedure — Engine Manifold Air
Temperature Below 0°F (-18°C) .............. 127 Starting Fluids ............................................ 128
NORMAL OPERATION — DIESEL ENGINE ........128
Cold Weather Precautions ........................ 129
Engine Idling ............................................. 131
Noise........................................................... 132
Stopping The Engine ................................. 133
Idle Shutdown ............................................ 133Programmable Maximum Vehicle
Speed ......................................................... 134 Operating Precautions............................... 134Cooling System Tips .................................. 134Diesel Particulate Filter (DPF) Manual
Regeneration - If Equipped ....................... 135
ENGINE BLOCK HEATER — IF EQUIPPED ........135
ENGINE BREAK-IN RECOMMENDATIONS —
GASOLINE ENGINE ............................................136
ENGINE BREAK-IN RECOMMENDATIONS —
DIESEL ENGINE...................................................137
PARKING BRAKE ............................................... 137
DIESEL EXHAUST BRAKE
(ENGINE BRAKING) ...........................................138
AUTOMATIC TRANSMISSION ............................ 140 Ignition Park Interlock ............................... 141Brake/Transmission Shift Interlock (BTSI)
System ....................................................... 141 Eight-Speed Automatic Transmission — If
Equipped .................................................... 141 Six-Speed Automatic
Transmission — If Equipped ..................... 146 AUXILIARY SWITCHES — IF EQUIPPED ........... 152
FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED ...................................................... 153
Electronically Shifted Transfer Case (Eight
Speed Transmission) — If Equipped ........ 153 Electronically Shifted Transfer Case
(Six Speed Transmission) — If Equipped .. 156 Manually Shifted Transfer Case —
If Equipped ................................................. 160
LIMITED-SLIP DIFFERENTIAL .......................... 162
POWER TAKE OFF (PTO) OPERATION — IF
EQUIPPED .......................................................... 163
POWER STEERING............................................. 163
Hydraulic Power Steering .......................... 163
CRUISE CONTROL SYSTEMS —
IF EQUIPPED ...................................................... 164
Cruise Control — If Equipped ................... 164
Adaptive Cruise Control (ACC) —
If Equipped ................................................ 166
PARKSENSE FRONT/REAR PARK
ASSIST — IF EQUIPPED ..................................... 177
ParkSense Sensors ................................... 178
ParkSense Warning Display...................... 178
ParkSense Display..................................... 178
Enabling And Disabling ParkSense .......... 181Service The ParkSense Park Assist
System........................................................ 182 Cleaning The ParkSense System.............. 182
ParkSense System Usage Precautions .... 182
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LANESENSE — IF EQUIPPED ........................... 183 LaneSense Operation ................................183Turning LaneSense On Or Off ...................184LaneSense Warning Message ..................184
Changing LaneSense Status .....................186
PARKVIEW REAR BACK UP CAMERA ............ 186
AUX Camera — If Equipped .......................188
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED ........................................................... 189
AUX Camera — If Equipped .......................194
ENGINE RUNAWAY ............................................ 195
REFUELING THE VEHICLE — GASOLINE
ENGINE ................................................................ 195
Loose Fuel Filler Cap Message ................196
REFUELING THE VEHICLE — DIESEL
ENGINE ............................................................... 196
Diesel Exhaust Fluid ..................................196
VEHICLE LOADING ............................................ 199
Gross Vehicle Weight Rating (GVWR) ......199Payload .......................................................199Gross Axle Weight Rating (GAWR) ............200
Tire Size ......................................................200
Rim Size......................................................200
Inflation Pressure ......................................200
Curb Weight................................................200
Loading .......................................................200 TRAILER TOWING ............................................... 200
Common Towing Definitions ..................... 201Trailer Hitch Type and Maximum Trailer
Weight ........................................................ 204 Trailer Towing Weights (Maximum Trailer
Weight Ratings) ......................................... 205 Trailer And Tongue Weight ....................... 205
Towing Requirements ............................... 205Towing Tips ................................................ 211
SNOWPLOW — IF EQUIPPED ............................ 212
Before Plowing ........................................... 212
Snowplow Prep Package Model
Availability .................................................. 212 Over The Road Operation With Snowplow
Attached ..................................................... 213 Operating Tips ............................................ 213General Maintenance................................ 213
RECREATIONAL TOWING (BEHIND
MOTORHOME) ...................................................214
Towing This Vehicle Behind Another
Vehicle ........................................................ 214 Recreational Towing — Two-Wheel Drive
Models ........................................................ 215 Recreational Towing — Four-Wheel Drive
Models ........................................................ 215
DRIVING TIPS ...................................................... 218
Driving On Slippery Surfaces ................... 218
Driving Through Water .............................. 218
MULTIMEDIA
UCONNECT SYSTEMS ....................................... 220
CYBERSECURITY ............................................... 220
UCONNECT 3.0 ................................................... 221 Introduction................................................ 221
Radio Mode ................................................ 222
Media Mode ............................................... 224
Phone Mode............................................... 225
UCONNECT SETTINGS ....................................... 228
Customer Programmable Features .......... 228
UCONNECT INTRODUCTION.............................. 244
System Overview ...................................... 244
Safety And General Information ............... 246
UCONNECT MODES ........................................... 247
Steering Wheel Audio Controls ................. 247
Radio Mode ............................................... 247
Media Mode .............................................. 255Phone Mode .............................................. 258
RADIO OPERATION AND MOBILE PHONES.... 269
Regulatory And Safety Information .......... 269
OFF-ROAD PAGES — IF EQUIPPED .................. 270
Off-Road Pages Status Bar ....................... 270Vehicle Dynamics ...................................... 271
Accessory Gauge ....................................... 271
Pitch & Roll................................................. 272Forward Facing Camera ............................ 272
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SAFETY
SAFETY FEATURES ............................................ 273
Anti-Lock Brake System (ABS) ................. 273
Electronic Brake Control (EBC) System ...274
AUXILIARY DRIVING SYSTEMS ........................ 281
Forward Collision Warning (FCW) With
Mitigation — If Equipped............................281 Tire Pressure Monitoring
System (TPMS) ..........................................284
OCCUPANT RESTRAINT SYSTEMS .................. 292
Occupant Restraint Systems Features ....292
Important Safety Precautions ...................293Seat Belt Systems ..................................... 293Supplemental Restraint Systems (SRS) ...302Child Restraints..........................................312
SAFETY TIPS ...................................................... 330
Transporting Passengers ..........................330
Transporting Pets ......................................330
Safety Checks You Should Make Inside
The Vehicle ................................................330 Periodic Safety Checks You Should Make
Outside The Vehicle ...................................332 Exhaust Gas ...............................................333Carbon Monoxide Warnings ......................333
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS .......................334
ASSIST AND SOS SYSTEM — IF EQUIPPED..... 335
JACKING AND TIRE CHANGING ........................339
4500/5500 Models .................................. 339Preparations For Jacking........................... 339
Jacking Instructions 4500 And
5500 Series ............................................... 340 To Stow The Flat Or Spare —
If Equipped ................................................ 343 Hub Caps/Wheel Covers — If Equipped ... 343
JUMP STARTING ................................................ 344
Preparations For Jump Start ..................... 344Jump Starting Procedure .......................... 345
IF YOUR ENGINE OVERHEATS .........................346
GEAR SELECTOR OVERRIDE — 6–SPEED
TRANSMISSION ................................................. 347
MANUAL PARK RELEASE — 8 – SPEED
TRANSMISSION ................................................. 348
FREEING A STUCK VEHICLE .............................349
TOWING A DISABLED VEHICLE ........................350 Two-Wheel Drive Models ........................... 351
Four-Wheel Drive Models .......................... 351Emergency Tow Hooks — If Equipped ...... 352
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................. 352
EVENT DATA RECORDER (EDR) .......................352
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GASOLINE
ENGINE ................................................................ 353
Maintenance Plan ..................................... 354
SCHEDULED SERVICING — DIESEL ENGINE .. 357
Oil Change Indicator System — Cummins
Diesel.......................................................... 357 Perform Service Indicator — Cummins
Diesel ......................................................... 358 Maintenance Plan — Cummins Diesel
Engine ....................................................... 359
ENGINE COMPARTMENT .................................. 364
6.4L Engine ............................................... 364
6.7L Engine ................................................ 365
Checking Oil Level ..................................... 366
Adding Washer Fluid ................................. 366Maintenance-Free Battery ....................... 366Pressure Washing...................................... 367
VEHICLE MAINTENANCE .................................. 367
Engine Oil .................................................. 368
Engine Oil Filter.......................................... 369
Engine Air Cleaner Filter ........................... 369
Air Conditioner Maintenance ................... 371
Accessory Drive Belt Inspection ............... 374Draining Fuel/Water Separator Filter....... 375Engine Mounted Fuel Filter
Replacement.............................................. 376
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Underbody Mounted Fuel Filter
Replacement ..............................................377 Priming If The Engine Has Run Out
Of Fuel .......................................................378 Intervention Regeneration Strategy —
Message Process Flow .............................379 Diesel Exhaust Fluid ..................................379Body Lubrication ........................................380
Windshield Wiper Blades ..........................380
Exhaust System ........................................382
Cooling System .........................................383
Charge Air Cooler — Inter-Cooler ..............386
Brake System ............................................387
Automatic Transmission ............................387
Rear Axle And 4x4 Front Driving Axle
Fluid Level .................................................. 390 Transfer Case ............................................391
Noise Control System Required
Maintenance & Warranty .........................391
TIRES ................................................................... 406
Tire Safety Information .............................406Tires — General Information .....................414 Tire Types ................................................... 418
Spare Tires — If Equipped ......................... 419
Wheel And Wheel Trim Care .................... 421
Snow Traction Devices ............................. 422
Tire Rotation Recommendations .............. 424
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES .....................................425
Treadwear .................................................. 426
Traction Grades ......................................... 426
Temperature Grades ................................. 426
STORING THE VEHICLE .....................................427
BODYWORK ........................................................ 427
Protection From Atmospheric Agents....... 427
Body And Underbody Maintenance .......... 427Preserving The Bodywork .......................... 428
INTERIORS ......................................................... 428
Seats And Fabric Parts .............................. 428
Plastic And Coated Parts ........................... 429
Leather Surfaces ....................................... 430Glass Surfaces .......................................... 430
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN) ..... 431
BRAKE SYSTEM ................................................ 431
Hydraulic Brake Assist — If Equipped....... 431
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................ 432
Torque Specifications................................ 432
FUEL REQUIREMENTS — GASOLINE
ENGINE ................................................................ 433
6.4L Engine ................................................ 433
Reformulated Gasoline ............................ 433Materials Added To Fuel ........................... 434
Gasoline/Oxygenate Blends .................... 434Do Not Use E-85 In Non-Flex Fuel
Vehicles ...................................................... 434 CNG And LP Fuel System Modifications .. 435Methylcyclopentadienyl Manganese
Tricarbonyl (MMT) In Gasoline .................. 435 Fuel System Cautions................................ 435
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FUEL REQUIREMENTS – DIESEL ENGINE ...... 436 Fuel Specifications ...................................436
Biodiesel Fuel Requirements ....................437
FLUID CAPACITIES ............................................ 439
ENGINE FLUIDS AND LUBRICANTS ................ 440
CHASSIS FLUIDS AND LUBRICANTS ............... 444
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................. 445
Prepare For The Appointment ...................445Prepare A List .............................................445Be Reasonable With Requests ................. 445 IF YOU NEED ASSISTANCE ...............................445
FCA US LLC Customer Center ................... 446
FCA Canada Inc. Customer Center ........... 446
Mexico ........................................................ 446
Puerto Rico And US Virgin Islands ............ 446
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ..................... 446 Service Contract ....................................... 446 WARRANTY INFORMATION .............................. 447
MOPAR PARTS................................................... 447
REPORTING SAFETY DEFECTS ........................ 447
In The 50 United States And
Washington, D.C. ....................................... 447 In Canada ................................................... 448
PUBLICATION ORDER FORMS ........................ 448
General Information.......................................... 449
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