alarm RAM CHASSIS CAB 2021 Owners Manual

15
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB

Your vehicle is equipped with a key fob which
supports Remote Keyless Entry (RKE) (if
equipped) and Keyless Enter-N-Go (if equipped).

If the vehicle is equipped with remote power
door locks, the key fob allows you to lock or
unlock all doors, as well as activate the Panic
Alarm, from distances up to approximately 66 ft
(20 m). The key fob does not need to be pointed
at the vehicle to activate the system.
NOTE:
The key fob’s wireless signal may be blocked
if the key fob is located next to a mobile
phone, laptop, or other electronic device.
This may result in poor performance.
The key fob should not be placed next to the
wireless charging pad (if equipped).
In the ON/RUN position, all key fob buttons
will work until the vehicle reaches 2 mph
(4 km/h).
Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or fully depleted battery. A low key fob battery
can be verified by referring to the instrument
cluster, which will display directions to follow.
To Lock/Unlock The Doors
If the vehicle is equipped with remote power
door locks, push and release the unlock button
on the key fob once to unlock the driver’s door.
Push the unlock button twice within five
seconds to unlock all doors. If the vehicle is
equipped with remote power door locks, push
and release the lock button on the key fob to
lock all doors.
1 — Unlock
2 — Lock
3 — Remote Start
4 — PANIC
5 — Emergency Key
2

21_DPF_OM_EN_USC_t.book Page 15

18GETTING TO KNOW YOUR VEHICLE
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics Úpage 449.IGNITION SWITCH
KEYLESS PUSH BUTTON IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button as long
as the Remote Keyless Entry key fob is in the
passenger compartment.

The Keyless Push Button Ignition has four
operating positions; three of which are labeled
and will illuminate when in position. The three
positions are OFF, ACC, and ON/RUN. The fourth
position is START. During START, RUN will
illuminate.

NOTE:

In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of
the emergency key) of the key fob against the
START/STOP ignition button, with your foot
applied on the brake pedal, and push to
operate the ignition switch. Keyless Push Button Ignition

The push button ignition can be placed in the
following modes:
OFF
The engine is stopped.
Some electrical devices (e.g. central locking,
alarm, etc.) are still available.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
1 — OFF
2 — ACC (Accessory)
3 — ON/RUN

21_DPF_OM_EN_USC_t.book Page 18

GETTING TO KNOW YOUR VEHICLE23
HOW TO USE REMOTE START

Push and release the Remote Start button on the
key fob twice within five seconds. The vehicle
doors will lock, the parking lights will flash, and
the horn will chirp twice (if programmed). Then,
the engine will start, and the vehicle will remain
in the Remote Start mode for a 15 minute cycle.

Pushing the remote start button a third time
shuts the engine off.
To drive the vehicle, push the unlock button,
insert the key into the ignition, and turn to the
ON/RUN position.
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pressed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement

Water In Fuel Indicator Light is not illuminated

Wait To Start Light is not illuminated
Malfunction Indicator Light (MIL) is not illumi -
nated
For additional functions of the Remote Start
system, see Ú page 21
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the
vehicle doors and ignition for unauthorized
operation. When the Vehicle Security system is
activated, interior switches for door locks are
disabled. If something triggers the alarm, the
Vehicle Security system will provide the
following audible and visible signals:
The horn will pulse
The turn signals will flash
The vehicle security light in the instrument
cluster will flash
TO ARM THE SYSTEM
Follow these steps to arm the Vehicle Security
system:

1. Make sure the vehicle’s ignition is placed
in the OFF position.

For vehicles equipped with Keyless Entry,
make sure the vehicle’s keyless ignition
system is OFF.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
2

21_DPF_OM_EN_USC_t.book Page 23

24GETTING TO KNOW YOUR VEHICLE
2. Perform one of the following methods to
lock the vehicle:
Push the lock button on the interior
power door lock switch with the driver
and/or passenger door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
zone Ú page 26.
Push the lock button on the key fob.
3. If any doors are open, close them.
The Vehicle Security system will set when you
use the power door locks, or use the key fob to
lock the doors. After all the doors are locked
and closed, the vehicle security light, in the
instrument panel cluster, will flash rapidly for
about 16 seconds to indicate that the alarm is
being set. After the alarm is set, the vehicle
security light will flash at a slower rate to
indicate that the system is armed.
TO DISARM THE SYSTEM
The Vehicle Security system can be disarmed
using any of the following methods:

1. Push the unlock button on the key fob.

2. Grab the Passive Entry Door Handle with a valid key fob within 5 ft (1.5 m) of the
Passive Entry door handle (if equipped)
Úpage 26.
3. Cycle the ignition out of the OFF position.
The Vehicle Security system is designed to
protect your vehicle. However, you can create
conditions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the Vehicle Security
system will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the Vehicle Security system.
If the Vehicle Security system is armed and the
battery becomes disconnected, the Vehicle
Security system will remain armed when the
battery is reconnected; the exterior lights will
flash, and the horn will sound. If this occurs,
disarm the Vehicle Security system.
REARMING OF THE SYSTEM

If something triggers the alarm, and no action is
taken to disarm it, the Vehicle Security system
will turn the horn off after 29 seconds,
five seconds between cycles, and up to eight
cycles if the trigger remains active. The Vehicle
Security system will then rearm itself.

SECURITY SYSTEM MANUAL OVERRIDE
The Vehicle Security system will not arm if you
lock the doors using the manual door lock.
DOORS
MANUAL DOOR LOCKS
The power door locks can be manually locked
from inside the vehicle by using the door lock
knob. To lock each door, push the door lock
knob on each door trim panel downward.
To unlock the front doors, pull the inside door
handle to the first detent. To unlock the rear
doors, pull the door lock knob on the door trim
panel upward. If the lock knob is down when the
door is closed, the door will lock. Therefore,
make sure the key fob is not inside the vehicle
before closing the door.

21_DPF_OM_EN_USC_t.book Page 24

26GETTING TO KNOW YOUR VEHICLE
NOTE:
If the key fob is located next to a mobile phone,
laptop, or other electronic device, the wireless
signal may get blocked, and the driver’s door
may not unlock automatically.
If the door lock switch is pushed while the
ignition is in ACC or ON/RUN and the driver's
door is open, the doors will not lock.
KEYLESS ENTER-N-GO — PASSIVE
E
NTRY (IF EQUIPPED)

The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry system and a
feature of Keyless Enter-N-Go. This feature allows
you to lock and unlock the vehicle’s door(s)
without having to push the key fob lock or unlock
buttons.

NOTE:
Passive Entry may be programmed on/off
within Uconnect Settings Ú page 228.
If wearing gloves or if it has been raining/
snowing on the Passive Entry door handle,
the unlock sensitivity can be affected,
resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and if equipped will arm
the security alarm.
The Vehicle Security system can be armed/
disarmed by pushing the Passive Entry key
fob lock/unlock buttons (if equipped).

The key fob may not be able to be detected by
the vehicle Passive Entry system if it is located
next to a mobile phone, laptop or other elec -
tronic device; these devices may block the key
fob's wireless signal and prevent the Passive
Entry door handle from locking/unlocking the
vehicle.

To Unlock From The Driver or Passenger Side:
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the door handle, grab the handle to
unlock the vehicle. Grabbing the driver’s door
handle will unlock the driver door automatically.
Grabbing the passenger door handle will unlock
all doors automatically. The interior door panel
lock knob will raise when the door is unlocked.
Grab The Door Handle To Unlock

NOTE:
If “Unlock All Doors 1st Press” is
programmed all doors will unlock when you
grab hold of the front driver’s door handle.
You can select between “Unlock Driver Door
1st Press” and “Unlock All Doors 1st Press”
within Uconnect Settings Ú page 228.
All doors will unlock when the front
passenger door handle is grabbed regardless
of the driver’s door unlock preference
setting.

21_DPF_OM_EN_USC_t.book Page 26

GETTING TO KNOW YOUR INSTRUMENT PANEL101
Commercial Settings — If Equipped
Commercial Settings allows the driver to set
and recall additional features when the
transmission is in PARK.
Push and release the up or down arrow
button until Commercial Settings displays in the
instrument cluster display.
Follow the prompts to enter the required PIN
and enter the Commercial Settings submenu.
NOTE:
If your vehicle is equipped with a touchscreen
radio, “Commercial Settings” will replace
“Vehicle Settings” in the instrument cluster
display. The Commercial Settings menu will only
include the settings below Ú page 228.Commercial Settings allows you to access the
following features (if equipped):
Power Take Off (PTO)
Remote Ignition
Idle Control
Backup Alarm
ParkSense
Aux Switches
PIN Setup
NOTE:
If the vehicle’s PIN is forgotten or not known,
see an authorized dealer to have the PIN reset.
DIESEL MESSAGES AND WARNINGS
Diesel Particulate Filter (DPF) Messages
The Cummins diesel engine meets all diesel
emissions standards, resulting in one of the
lowest emitting diesel engines ever produced.
To achieve these emissions standards, your
vehicle is equipped with a state-of-the-art
engine and exhaust system. These systems are
seamlessly integrated into your vehicle and
managed by the Powertrain Control Module
(PCM). The PCM manages engine combustion
to allow the exhaust system’s catalyst to trap
and burn Particulate Matter (PM) pollutants,
with no input or interaction on your part.
Calibrate Compass
Compass Cal Cancel; Calibrate
Fuel Saver Display Fuel Saver On; Off
Setting NamesSetting Names Abbreviated
(Left Submenu Layer) Submenus (Right Submenu Layer)
3

21_DPF_OM_EN_USC_t.book Page 101

106GETTING TO KNOW YOUR INSTRUMENT PANEL
NOTE:
The charging system is independent from
load reduction. The charging system
performs a diagnostic on the charging
system continuously.
If the Battery Charge Warning Light is on it
may indicate a problem with the charging
system Úpage 108.
The electrical loads that may be switched off
(if equipped), and vehicle functions which can
be affected by load reduction:
Heated Seats/Vented Seats/Heated Wheel
Rear Defroster And Heated Mirrors
HVAC System
115 Volt AC Power Inverter System
Audio and Telematics System
Loss of the battery charge may indicate one or
more of the following conditions:

The charging system cannot deliver enough
electrical power to the vehicle system because
the electrical loads are larger than the capa -
bility of charging system. The charging system
is still functioning properly.

Turning on all possible vehicle electrical
loads (e.g. HVAC to max settings, exterior
and interior lights, overloaded power outlets
+12 Volts, 115 Volt AC, USB ports) during
certain driving conditions (city driving,
towing, frequent stopping).
Installing options like additional lights,
upfitter electrical accessories, audio
systems, alarms and similar devices.
Unusual driving cycles (short trips separated
by long parking periods).
The vehicle was parked for an extended
period of time (weeks, months).
The battery was recently replaced and was
not charged completely.
The battery was discharged by an electrical
load left on when the vehicle was parked.
The battery was used for an extended period
with the engine not running to supply radio,
lights, chargers, +12 Volt portable appli -
ances like vacuum cleaners, game consoles
and similar devices. What to do when an electrical load reduction
action message is present (“Battery Saver On”
or “Battery Saver Mode”)
During a trip:
Reduce power to unnecessary loads if
possible:

Turn off redundant lights (interior or exterior).

Check what may be plugged in to power
outlets +12 Volts, 115 Volt AC, USB ports.

Check HVAC settings (blower, temperature).

Check the audio settings (volume).
After a trip:
Check if any aftermarket equipment was
installed (additional lights, upfitter electrical
accessories, audio systems, alarms) and
review specifications if any (load and Ignition
Off Draw currents).
Evaluate the latest driving cycles (distance,
driving time and parking time).

The vehicle should have service performed if the
message is still present during consecutive trips
and the evaluation of the vehicle and driving
pattern did not help to identify the cause.

21_DPF_OM_EN_USC_t.book Page 106

108GETTING TO KNOW YOUR INSTRUMENT PANEL
Vehicles equipped with the Anti-Lock Brake
System (ABS) are also equipped with Electronic
Brake Force Distribution (EBD). In the event of
an EBD failure, the Brake Warning Light will turn
on along with the ABS Light. Immediate repair to
the ABS system is required.

Operation of the Brake Warning Light can be
checked by turning the ignition switch from the
OFF position to the ON/RUN position. The light
should illuminate for approximately two seconds.
The light should then turn off unless the parking
brake is applied or a brake fault is detected. If the
light does not illuminate, have the light inspected
by an authorized dealer.

The light also will turn on when the parking
brake is applied with the ignition switch in the
ON/RUN position. NOTE:
This light shows only that the parking brake is
applied. It does not show the degree of brake
application.
Hood Open Warning Light
This warning light will illuminate when
the hood is ajar/open and not fully
closed.
NOTE:
If the vehicle is moving, there will also be a
single chime.
Vehicle Security Warning Light — If
Equipped
This light will flash at a fast rate for
approximately 15 seconds when the
vehicle security alarm is arming, and
then will flash slowly until the vehicle
is disarmed.
Engine Coolant Temperature Warning
Light
This warning light warns of an
overheated engine condition. If the
engine coolant temperature is too
high, this indicator will illuminate and
a single chime will sound. If the temperature reaches the upper limit, a continuous chime will
sound for four minutes or until the engine is
able to cool, whichever comes first.
If the light turns on while driving, safely pull over
and stop the vehicle. If the Air Conditioning
(A/C) system is on, turn it off. Also, shift the
transmission into NEUTRAL and idle the vehicle.
If the temperature reading does not return to
normal, turn the engine off immediately and call
for service Ú
page 346.
Battery Charge Warning Light
This warning light will illuminate when
the battery is not charging properly.
If it stays on while the engine is
running, there may be a malfunction
with the charging system. Contact an
authorized dealer as soon as possible.
This indicates a possible problem with the
electrical system or a related component.
Oil Pressure Warning Light
This warning light will illuminate to
indicate low engine oil pressure. If the
light turns on while driving, stop the
vehicle, shut off the engine as soon as
possible, and contact an authorized dealer.
A chime will sound when this light turns on.
WARNING!
Driving a vehicle with the red brake light on is
dangerous. Part of the brake system may
have failed. It will take longer to stop the
vehicle. You could have a collision. Have the
vehicle checked immediately.

21_DPF_OM_EN_USC_t.book Page 108

STARTING AND OPERATING169
To Set A Desired ACC Speed
When the vehicle reaches the speed
desired, push the SET (-) button and release.
The instrument cluster display will show the set
speed.
NOTE:
Fixed Speed Cruise Control can be used without
an ACC distance set. To change between the
different modes, push the ACC on/off button
which turns the ACC and the Fixed Speed Cruise
Control off. Pushing the Fixed Speed Cruise
Control on/off button will result in turning on
(changing to) Fixed Speed Cruise Control mode. If ACC is set when the vehicle speed is
below
20 mph (32 km/h), the set speed will default to
20 mph (20 km/h).
NOTE:
Fixed Speed Cruise Control cannot be set below
20 mph (32 km/h).
If either system is set when the vehicle speed is
above 20 mph (32 km/h), the set speed shall
be the current speed of the vehicle. NOTE:
Keeping your foot on the accelerator pedal
can cause the vehicle to continue to accel
-
erate beyond the set speed. If this occurs, the
message “ACC DRIVER OVERRIDE” will
display in the instrument cluster display.
If you continue to accelerate beyond the set
speed while an ACC distance is also set, the
system will not be controlling the distance
between your vehicle and the vehicle ahead.
The vehicle speed will only be determined by
the position of the accelerator pedal.
To Cancel
The following conditions cancel the ACC or Fixed
Speed Cruise Control systems:
The brake pedal is applied.
The CANCEL button is pushed.
An Anti-Lock Brake System (ABS) event
occurs.
WARNING!
Leaving the Adaptive Cruise Control (ACC)
system on when not in use is dangerous.
You could accidentally set the system or
cause it to go faster than you want. You could
lose control and have a collision. Always leave
the system off when you are not using it.
WARNING!
In the Fixed Speed Cruise Control mode
(no ACC distance set), the system will not
react to vehicles ahead. In addition, the
proximity warning does not activate and no
alarm will sound even if you are too close to
the vehicle ahead since neither the presence
of the vehicle ahead nor the vehicle-to-vehicle
distance is detected. Be sure to maintain a
safe distance between your vehicle and the
vehicle ahead. Always be aware which mode
is selected.
4

21_DPF_OM_EN_USC_t.book Page 169

SAFETY305
Front Air Bag Operation

Front Air Bags are designed to provide additional
protection by supplementing the seat belts. Front
air bags are not expected to reduce the risk of
injury in rear, side, or rollover collisions. The front
air bags will not deploy in all frontal collisions,
including some that may produce substantial
vehicle damage — for example, some pole
collisions, truck underrides, and angle offset
collisions.

On the other hand, depending on the type and
location of impact, front air bags may deploy in
crashes with little vehicle front-end damage but
that produce a severe initial deceleration.
Because air bag sensors measure vehicle
deceleration over time, vehicle speed and
damage by themselves are not good indicators
of whether or not an air bag should have
deployed.
Seat belts are necessary for your protection in
all collisions, and also are needed to help keep
you in position, away from an inflating air bag.
When the Occupant Restraint Controller (ORC)
detects a collision requiring the front air bags, it
signals the inflator units. A large quantity of
non-toxic gas is generated to inflate the front air
bags.

The steering wheel hub trim cover and the
upper passenger side of the instrument panel
separate and fold out of the way as the air bags
inflate to their full size. The front air bags fully
inflate in less time than it takes to blink your
eyes. The front air bags then quickly deflate
while helping to restrain the driver and front
passenger.
Knee Impact Bolsters
The Knee Impact Bolsters help protect the
knees of the driver and front passenger, and
position the front occupants for improved
interaction with the front air bags.
WARNING!
No objects should be placed over or near
the air bag on the instrument panel or
steering wheel because any such objects
could cause harm if the vehicle is in a colli
-
sion severe enough to cause the air bag to
inflate.

Do not put anything on or around the air bag
covers or attempt to open them manually.
You may damage the air bags and you could
be injured because the air bags may no
longer be functional. The protective covers
for the air bag cushions are designed to open
only when the air bags are inflating.

Relying on the air bags alone could lead to
more severe injuries in a collision. The air
bags work with your seat belt to restrain you
properly. In some collisions, air bags won’t
deploy at all. Always wear your seat belts
even though you have air bags.
WARNING!
Do not drill, cut, or tamper with the knee
impact bolsters in any way.
Do not mount any accessories to the knee
impact bolsters such as alarm lights,
stereos, citizen band radios, etc.
6

21_DPF_OM_EN_USC_t.book Page 305