center console RAM CHASSIS CAB 2022 User Guide

234MULTIMEDIA
What Is SiriusXM Guardian™?
SiriusXM Guardian™ uses an embedded device in
the Uconnect system installed in your vehicle,
which receives GPS signals and communicates
with the SiriusXM Guardian™ Customer Care
center via wireless and landline communications
networks. Depending on the type of device in your
vehicle, some SiriusXM Guardian™ connected
services require an operable LTE (voice/data) or
3G or 4G (data) network compatible with your
device. SiriusXM Guardian™ is available only on
equipped vehicles purchased within the
continental United States, Alaska, Hawaii, Puerto
Rico and Canada.
NOTE:
Certain SiriusXM Guardian™ connected
services are dependent upon an operative
telematics device, a cellular connection, naviga -
tion map data, and GPS satellite signal recep -
tion, which can limit the ability to reach the
response center or reach emergency support.
Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly in
remote or enclosed areas.
Other factors outside the control of SiriusXM
Guardian™ that may limit or prevent service
delivery are hills, structures, buildings, tunnels,
weather, damage to the electrical system or
other important parts of your vehicle, network congestion, civil disturbances, actions of third
parties or the government, Internet failure, and/
or the physical location of your vehicle, such as
in an underground parking structure or under a
bridge.
Not all SiriusXM Guardian™ features are available
for all models.
SiriusXM Guardian™ provides:
The ability to remotely lock/unlock and remote
start your vehicle from virtually anywhere by
using the Mobile App or your computer.
If equipped — Send & Go capability with the
Mobile App. Use the Mobile App to easily search,
map and send your locations directly to your
Uconnect Navigation.
The ability to locate your vehicle, when you
forget where you parked, using the Vehicle
Finder function of the Mobile App.
Before you drive, familiarize yourself with the
easy-to-use Uconnect system and SiriusXM
Guardian™ connected services.
The ASSIST and SOS Call Buttons On Your
Rearview Mirror Or Overhead Console
If equipped, the ASSIST Button is used for
contacting Roadside Assistance, Vehicle Care,
Uconnect Care, and SiriusXM Guardian™
Customer Care. The SOS Call button connects you
directly to SiriusXM Guardian™ Customer Care for
assistance in an emergency.
Activation — If Equipped
To unlock the full potential of SiriusXM Guardian™
in your vehicle, you must activate your SiriusXM
Guardian™ connected services.

1. Press the Apps icon on the bottom of your in-vehicle touchscreen.

2. Select the Activate Services icon from your list of apps.
3. For customers in the United States , select
“Customer Care” to speak with a SiriusXM
Guardian™ Customer Care agent who will
activate services in your vehicle, or select
“Enter Email” to activate on the web.
For customers in Canada , enter your email ad-
dress to activate services in your vehicle.
Included Trial Period For New Vehicles
Your new vehicle may come with an included trial*
period for use of SiriusXM Guardian™ connected
services starting on the date of vehicle purchase.
To get started with your trial, enrollment in
SiriusXM Guardian™ is required.
* Included trial applies to new vehicles only.

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236MULTIMEDIA
For customers in the United States, press the Sign
In/Register button and enter your email address
and password.
For customers in Canada, press the My Vehicle
button. Select from “Dashboard”, “Vehicle Health
Report”, and “Recalls”. The website will then
prompt you to log in using your email address and
password.
Edit/Edit Profile:
To manage the details of your SiriusXM
Guardian™ account, such as your contact infor -
mation, password and SiriusXM Guardian™ PIN,
click on the Edit/Edit Profile button to access
the details of your account.
Connected Services Status:
This statement will indicate your SiriusXM
Guardian™-equipped vehicle.
Remote Commands:
For vehicles with an active SiriusXM Guardian™
subscription, press one of these icons and enter
your four-digit SiriusXM Guardian™ Security PIN
to remotely start (if equipped), lock/unlock
doors or sound the horn and flash the lights.
Editing Your Notifications
Notifications are an important element of your
SiriusXM Guardian™ account. For example, any
time you use your remote services (such as
Remote Door Unlock), you can elect to receive a text message, push notification, and/or E-mail to
notify you of the event. To set up the notifications,
please follow these instructions.

1. Log on to your Owner’s Account at
https://
www.mopar.com/en-us.html (US Residents)
and select “Dashboard”, or www.mopar.ca

(Canadian Residents), select “My Vehicle”
and then “Dashboard”.

2. Click the Edit/Edit Profile button.
3. Once there, select “SiriusXM Guardian™” where you can edit Notification Preferences.
4. You can enter a mobile phone and/or email address to notify you, and you can customize
the types of messages.
USING SIRIUSXM GUARDIAN™
SOS Call — If Equipped
Access To Emergency Services At The Push Of A
Button
SiriusXM Guardian™ In-Vehicle Assistance
Features
With SiriusXM Guardian™, your vehicle has
onboard assistance features located on the
rearview mirror or overhead console designed to
enhance your driving experience if you should ever
need assistance or support.
Description
SOS Call offers a convenient way to get in contact
with a SiriusXM Guardian™ Customer Care agent
in the event of an emergency. When the
connection between the vehicle and the live agent
is made, your vehicle will automatically transmit
location information. In the event of a minor
collision, medical or any other emergency, press
the SOS button to be connected to a call center
agent who can send emergency assistance to your
vehicle’s location.
WARNING!
Some SiriusXM Guardian™ connected services,
including SOS Call and Roadside Assistance
Call, will NOT work without a network connection
compatible with your device.
Center Light Status Description
Off No call activated
Green Active call in progress Red System error

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MULTIMEDIA237
NOTE:Certain SiriusXM Guardian™ connected services
are dependent on an operational Uconnect
system, cellular network availability that is
compatible with the device in your vehicle, and
GPS network availability. Not all features of
SiriusXM Guardian™ are available everywhere at
all times, particularly in remote or enclosed areas.
How It Works

1. Push the SOS Call button; the indicator light will turn green indicating a call has been
placed.

NOTE:
In case the SOS Call button is accidentally
pushed, there is a 10-second delay before
the SOS call is placed. The system will
verbally alert you that a call is about to be
made. To cancel the SOS Call connection,
push the SOS Call button on the rearview
mirror or overhead console or press the
Cancel button on the touchscreen within
10 seconds.
During an SOS Call, the Bluetooth®-paired
phone is disconnected so incoming or
outgoing calls will go through your mobile
device versus the hands-free system which
is not available due to the SOS Call. 2. Once a connection between the vehicle and a
SiriusXM Guardian™ Customer Care agent is
made, the agent will stay on the line with you.
NOTE:Calls between the vehicle occupants and the
SiriusXM Guardian™ Customer Care center may be
recorded or monitored for quality assurance
purposes. Through your enrollment in and use of
the SiriusXM Guardian™ connected services, you
consent to being recorded.
SOS Call System Limitations
Vehicles that have been purchased in the US and
that travel into Mexico and Canada may have
limited services. In particular, responses to SOS
calls or other emergency services may be
unavailable or very limited. Vehicles purchased
outside the United States and Canada are unable
to receive SiriusXM Guardian™ connected
services.
If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected:
The light will continuously be illuminated red.
The screen will display the following message
“Vehicle phone requires service. Please contact
your dealer.”
An in-vehicle audio message will state “Vehicle
phone requires service. Please contact your
dealer.”
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop SOS Call system operation. These include,
but are not limited to, the following factors:
The ignition key is in OFF position.
The vehicle’s electrical systems are not intact.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
The SOS Call system software and/or hardware
is damaged during a vehicle crash.
LTE (voice/data) or 3G or 4G (data) coverage
and/or GPS signals are unavailable or
obstructed.
Network congestion.
Weather conditions.
Buildings, structures, geographic terrain, or
tunnels.
If your vehicle loses battery power for any reason
(including during or after an accident), the SOS Call
system, among other vehicle systems, will not
operate.
5

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312IN CASE OF EMERGENCY
ASSIST AND SOS SYSTEM — IF EQUIPPED
NOTE:Depending on the vehicles trim level, the overhead
console may vary.

Assist And SOS Buttons Assist And SOS Buttons

If equipped, the overhead console contains an
ASSIST and a SOS button.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber Ú page 412.
The SOS and ASSIST buttons will only function if
you are connected to an operable LTE (voice/
data) or 4G (data) network, which comes as a
built in function. Other Uconnect services will
only be operable if your SiriusXM Guardian™
service is active and you are connected to an
operable LTE (voice/data) or 4G (data) network.
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
1 — ASSIST Button
2 — SOS Button
1 — ASSIST Button
2 — SOS Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.

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