service RAM CHASSIS CAB 2022 User Guide

36GETTING TO KNOW YOUR VEHICLE
Front Head Restraint Removal
Two-Way Head Restraints — If Equipped
To remove the head restraint, push the adjustment
button and the release button while pulling upward
on the whole assembly. To reinstall the head
restraint, put the head restraint posts into the
holes and adjust it to the appropriate height.
Four-Way Head Restraints — If Equipped
The head restraints should only be removed by
qualified technicians, for service purposes only. If
either of the head restraints require removal, see
an authorized dealer.Rear Head Restraints
The rear seats are equipped with adjustable and
removable head restraints. To raise the head
restraint, pull upward on the head restraint. To
lower the head restraint, push the adjustment
button located on the base of the head restraint
and push downward on the head restraint.
Release/Adjustment Buttons
NOTE:
The rear center head restraint (Crew Cab) has
only one adjustment position that is used to aid
in the routing of a tether Ú
page 275.

Do not reposition the head restraint 180 degrees
to the incorrect position in an attempt to gain
additional clearance to the back of the head.

WARNING!
All occupants, including the driver, should not
operate a vehicle or sit in a vehicle’s seat until
the head restraints are placed in their proper
positions in order to minimize the risk of neck
injury in the event of a crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a vehicle
with the head restraints improperly adjusted
or removed could cause serious injury or
death in the event of a collision.
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head restraints
in a location outside the occupant compart -
ment.
ALL the head restraints MUST be reinstalled in
the vehicle to properly protect the occupants.
Follow the reinstallation instructions above
prior to operating the vehicle or occupying a
seat.
1 — Release Button
2 — Adjustment Button

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GETTING TO KNOW YOUR VEHICLE61
Window Fogging
Vehicle windows tend to fog on the inside in mild,
rainy, and/or humid weather. To clear the
windows, select Defrost or Mix mode and increase
the front blower speed. Do not use the
Recirculation mode without A/C for long periods,
as fogging may occur.
Outside Air Intake
Make sure the air intake, located directly in front of
the windshield, is free of obstructions, such as
leaves. Leaves collected in the air intake may
reduce airflow, and if they enter the plenum, they
could plug the water drains. In Winter months,
make sure the air intake is clear of ice, slush, and
snow.
Cabin Air Filter
The Climate Control system filters out dust and
pollen from the air. Contact an authorized dealer to
service your cabin air filter, and to have it replaced
when needed.
Operating Tips ChartINTERIOR STORAGE AND EQUIPMENT
STORAGE
Glove Compartment
The glove compartment is located on the
passenger side of the instrument panel and
features both an upper and lower storage area.
NOTE:Not all vehicles are equipped with a door over the
upper storage area.

Glove Compartment

WEATHER CONTROL SETTINGS
Hot Weather And
Vehicle Interior Is Very Hot Set the mode control to
(Panel Mode),
(A/C) on, and blower
on high. Roll down the
windows for a minute
to flush out the hot air.
Adjust the controls as
needed to achieve
comfort.
Warm Weather Turn (A/C) on and
set the mode control to
(Panel Mode).
Cool Sunny Operate in (Bi-Level
Mode).
Cool & Humid Conditions Set the mode control to
(Floor Mode) and
turn (A/C) on to
keep windows clear.
Cold Weather Set the mode control to
(Floor Mode). If
windshield fogging
starts to occur, move
the control to (Mix
Mode).
1 — Upper Glove Compartment Release Button
(If Equipped)
2 — Upper Glove Compartment
3 — Lower Glove Compartment
2

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GETTING TO KNOW YOUR INSTRUMENT PANEL75
BASE / MIDLINE INSTRUMENT CLUSTER
D
ESCRIPTIONS

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Voltmeter
When the vehicle is in the RUN state, the
gauge indicates the electrical system
voltage. The pointer should stay within the
normal range if the battery is charged. If the
pointer moves to either extreme left or right
and remains there during normal driving,
the electrical system should be serviced.
3. Instrument Cluster Display
When the appropriate conditions exist, this
display shows the instrument cluster
display messages Ú page 81.
The display always shows one of the main
menu item after the ignition is placed on.
4. Oil Pressure Gauge
The pointer should always indicate the oil
pressure when the engine is running. A
continuous high or low reading under
normal driving conditions may indicate a
lubrication system malfunction. Immediate
service should be obtained from an autho -
rized dealer. 5. Speedometer
Indicates vehicle speed.
6. Temperature Gauge
The gauge pointer shows engine coolant
temperature. The pointer positioned within
the normal range indicates that the engine
cooling system is operating satisfactorily.
The gauge pointer will likely indicate a
higher temperature when driving in hot
weather, up mountain grades, or when
towing a trailer. It should not be allowed to
exceed the upper limits of the normal oper -
ating range. 7. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the ignition is in the ON/RUN
position.
 The fuel pump symbol points to the
side of the vehicle where the fuel
door is located.WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. It is recommended to call an authorized
dealer for service if your vehicle overheats. If you
decide to look under the hood yourself, Follow
the warnings under the Cooling System Pressure
Cap paragraph Ú page 354.
CAUTION!
Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads “H,” pull over and stop the vehicle. Idle the
vehicle with the air conditioner turned off until
the pointer drops back into the normal range. If
the pointer remains on the “H,” turn the engine
off immediately and call an authorized dealer for
service.
3

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GETTING TO KNOW YOUR INSTRUMENT PANEL77
PREMIUM INSTRUMENT CLUSTER
D
ESCRIPTIONS

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Instrument Cluster Display
When the appropriate conditions exist, this
display shows the instrument cluster
display messages Ú page 81.
The display always shows one of the main
menu item after the ignition is placed on.
3. Speedometer
Indicates vehicle speed. 4. Temperature Gauge
The gauge pointer shows engine coolant
temperature. The pointer positioned within
the normal range indicates that the engine
cooling system is operating satisfactorily.
The gauge pointer will likely indicate a
higher temperature when driving in hot
weather, up mountain grades, or when
towing a trailer. It should not be allowed to
exceed the upper limits of the normal oper
-
ating range. 5. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the ignition is in the ON/RUN
position.
 The fuel pump symbol points to the
side of the vehicle where the fuel
door is located.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. It is recommended to call an authorized
dealer for service if your vehicle overheats. If you
decide to look under the hood yourself, Follow
the warnings under the Cooling System Pressure
Cap paragraph Ú page 354.
CAUTION!
Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads “H,” pull over and stop the vehicle. Idle the
vehicle with the air conditioner turned off until
the pointer drops back into the normal range. If
the pointer remains on the “H,” turn the engine
off immediately and call an authorized dealer for
service.
3

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GETTING TO KNOW YOUR INSTRUMENT PANEL79
DIESEL INSTRUMENT CLUSTER

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Engine Coolant Temperature

This gauge shows the engine coolant tempera -
ture. The gauge pointer will likely show higher
temperatures when driving in hot weather, up
mountain grades, or in heavy stop and go
traffic. If the red Warning Light turns on while
driving, safely bring the vehicle to a stop, and
turn off the engine. DO NOT operate the
vehicle until the cause is corrected.
3. Instrument Cluster Display
When the appropriate conditions exist, this
display shows the instrument cluster
display messages Ú
page 81.
The display always shows one of the main
menu item after the ignition is placed on.
4. Oil Pressure Gauge
The pointer should always indicate some oil
pressure when the engine is running. A
continuous high or low reading under
normal driving conditions may indicate a
lubrication system malfunction. Immediate
service should be obtained from an autho -
rized dealer.
5. Speedometer
Indicates vehicle speed.
6. Diesel Exhaust Fluid (DEF) Gauge
The DEF Gauge displays the actual level of
Diesel Exhaust Fluid in the DEF tank. DEF is
required to maintain normal vehicle opera -
tion and emissions compliance. If some -
thing is wrong with the gauge, a DEF
Warning Message or Malfunction Indicator
Light (MIL) will be displayed. More informa -
tion is available in the instrument cluster
display section under the heading of DEF
Warning Messages. 7. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the ignition switch is in the
ON/RUN position.
 The fuel pump symbol points to the
side of the vehicle where the fuel
filler door is located.
NOTE:
The gauge may take up to five seconds to
update after adding a gallon or more of DEF to
the DEF tank. If you have a fault related to the
DEF system, the gauge may not update to the
new level. See an authorized dealer for service.
The DEF gauge may also not immediately
update after a refill if the temperature of the
DEF fluid is below 39°F (4°C). The DEF tank
heater will possibly warm up the DEF fluid and
allow the gauge to update after a period of run
time. Under very cold conditions, it is possible
that the gauge may not reflect the new fill level
for several drives.WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. It is recommended to call an authorized
dealer for service if your vehicle overheats.
CAUTION!
Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads greater “H,” pull over and stop the vehicle.
Idle the vehicle with the air conditioner turned
off until the pointer drops back into the normal
range. If the pointer remains on the “h,” turn the
engine off immediately and call an authorized
dealer for service.
3

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GETTING TO KNOW YOUR INSTRUMENT PANEL81
DIESEL INSTRUMENT CLUSTER

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Instrument Cluster Display
When the appropriate conditions exist, this
display shows the instrument cluster
display messages Ú page 81.
The display always shows one of the main
menu item after the ignition is placed on.
3. Speedometer
Indicates vehicle speed.
4. Diesel Exhaust Fluid (DEF) Gauge
The DEF Gauge displays the actual level of
Diesel Exhaust Fluid in the DEF tank. DEF is
required to maintain normal vehicle opera -
tion and emissions compliance. If some -
thing is wrong with the gauge, a DEF
Warning Message or Malfunction Indicator
Light (MIL) will be displayed. More informa -
tion is available in the instrument cluster
display section under the heading of Diesel
Exhaust Fluid (DEF) Warning Messages. 5. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the ignition switch is in the
ON/RUN position.
 The fuel pump symbol points to the
side of the vehicle where the fuel
filler door is located.
NOTE:
The DEF tank on these vehicles is designed with
a large amount of full reserve. So the level
sensor will indicate a full reading even before
the tank is completely full. To put it another way,
there’s additional storage capacity in the tank
above the Full mark that’s not represented in
the gauge. You may not see any movement in
the reading, even after driving up to 200 miles
(321 kilometers) in some cases.
The gauge may take up to five seconds to
update after adding a gallon or more of DEF to
the DEF tank. If you have a fault related to the
DEF system, the gauge may not update to the
new level. See an authorized dealer for service.
The DEF gauge may also not immediately
update after a refill if the temperature of the
DEF fluid is below 39°F (4°C). The DEF tank
heater will possibly warm up the DEF fluid and allow the gauge to update after a period of run
time. Under very cold conditions, it is possible
that the gauge may not reflect the new fill level
for several drives.
INSTRUMENT CLUSTER DISPLAY
Your vehicle is equipped with an instrument cluster
display, which offers useful information to the
driver. With the ignition in the OFF mode, opening/
closing of a door will activate the display for
viewing, and display the total miles, or kilometers,
in the odometer. Your instrument cluster display is
designed to display important information about
your vehicle’s systems and features. Using a driver
interactive display located on the instrument
panel, your instrument cluster display can show
you how systems are working and give you
warnings when they are not. The steering wheel
mounted controls allow you to scroll through the
main menus and submenus. You can access the
specific information you want and make selections
and adjustments.
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90GETTING TO KNOW YOUR INSTRUMENT PANEL
Commercial Settings — If Equipped
Commercial Settings allows the driver to set and
recall additional features when the transmission is
in PARK.
Push and release the up or down arrow
button until Commercial Settings displays in the
instrument cluster display.
Follow the prompts to enter the required PIN and
enter the Commercial Settings submenu.
NOTE:If your vehicle is equipped with a touchscreen
radio, “Commercial Settings” will replace “Vehicle
Settings” in the instrument cluster display. The
Commercial Settings menu will only include the
settings below Ú page 191.
Commercial Settings allows you to access the
following features (if equipped):
Power Take Off (PTO)
Remote Ignition
Idle Control
Backup Alarm
ParkSense
Aux Switches
PIN Setup
NOTE:If the vehicle’s PIN is forgotten or not known, see
an authorized dealer to have the PIN reset.
DIESEL MESSAGES AND WARNINGS
Diesel Particulate Filter (DPF) Messages
The Cummins® diesel engine meets all diesel
emissions standards, resulting in one of the lowest
emitting diesel engines ever produced. To achieve
these emissions standards, your vehicle is
equipped with a state-of-the-art engine and
exhaust system. These systems are seamlessly
integrated into your vehicle and managed by the
Powertrain Control Module (PCM). The PCM
manages engine combustion to allow the exhaust
system’s catalyst to trap and burn Particulate
Matter (PM) pollutants, with no input or interaction
on your part.
Your vehicle has the ability to alert you to
additional maintenance required on your vehicle or
engine. The following messages may display in
your instrument cluster display:
Perform Service — Your vehicle will require emis -
sions maintenance at a set interval. To help
remind you when this maintenance is due, the
instrument cluster display will display “Perform
Service”. When the “Perform Service” message
is displayed in the instrument cluster display it is
necessary to have the emissions maintenance
performed. Emissions maintenance may
include replacing the Closed Crankcase Ventila -
tion (CCV) filter element. The procedure for
clearing and resetting the "Perform Service"
indicator message is located in the appropriate
Service Information.
Exhaust System — Regeneration Required
Now — "Exhaust Filter XX% Full Safely Drive at
Highway Speeds to Remedy" will be displayed in
the instrument cluster display if the exhaust
particulate filter reaches 80% of its maximum
storage capacity. Under conditions of exclusive
short duration and low speed driving cycles,
your Cummins® diesel engine and exhaust
after-treatment system may never reach the
conditions required to remove the trapped PM.
If this occurs, the “Exhaust Filter XX% Full Safely
Drive at Highway Speeds to Remedy” message
will be displayed in the instrument cluster
display. If this message is displayed, you will
hear one chime to assist in alerting you of this
condition
WARNING!
A hot exhaust system can start a fire if you park
over materials that can burn. Such materials
might be grass or leaves coming into contact
with your exhaust system. Do not park or
operate your vehicle in areas where your
exhaust system can contact anything that can
burn.

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GETTING TO KNOW YOUR INSTRUMENT PANEL91
By simply driving your vehicle at highway speeds
for as little as 45 minutes, you can remedy the
condition in the particulate filter system and
allow your Cummins® diesel engine and
exhaust after-treatment system to remove the
trapped PM and restore the system to normal
operating condition.
Exhaust System — Regeneration In Process
Exhaust Filter XX% Full — Indicates that the DPF
is self-cleaning. Maintain your current driving
condition until regeneration is completed.
Exhaust System — Regeneration Completed —
This message indicates that the DPF
self-cleaning is completed. If this message is
displayed, you will hear one chime to assist in
alerting you of this condition.
Exhaust Service Required — See Dealer Now —
This message indicates regeneration has been
disabled due to a system malfunction. At this
point the engine Powertrain Control Module
(PCM) will register a fault code, the instrument
panel will display a MIL light.
Exhaust Filter Full — Power Reduced See
Dealer — This message indicates the PCM has
derated the engine to limit the likelihood of
permanent damage to the after-treatment
system. If this condition is not corrected and a
dealer service is not performed, extensive
exhaust after-treatment damage can occur. To
correct this condition it will be necessary to have
your vehicle serviced by an authorized dealer.
NOTE:Failing to follow the oil change indicator, changing
your oil and resetting the oil change indicator by
0 miles remaining will prevent the diesel exhaust
filter from performing it's cleaning routine. This will
shortly result in a Malfunction Indicator Light (MIL)
and reduced engine power. Only an authorized
dealer will be able to correct this condition.
Cold Ambient Derate Mode Messages
The vehicle will display messages when a derate
(engine power reduction) is activated to protect the
engine during start-up in cold ambient
temperatures.
Engine Power Reduced During Warm-up — This
message will display during start-up when the
ambient temperature is between 10°F (-12°C)
and -10°F (-23°C).
Engine Power Reduced Up To 30 Sec (Seconds)
During Warm-up — This message will display
during start-up when the ambient temperature
is between -10°F (-23°C) and -25°F (-32°C).
Engine Power Reduced Up To 2 Min (Minutes)
During Warm-up — This message will display
during start-up when the ambient temperature
is -25°F (-32°C) and below.
Your vehicle is equipped with an engine warm
up protection feature that may limit engine
performance after cold starting at low ambient
temperatures. The length of time engine speed
is limited is dependent upon engine coolant
temperature. Engine speed may be briefly
limited to 1,000 RPM after starting with coolant
temperature below freezing conditions, and
may be limited to 1,000 RPM for up to approxi -
mately two minutes under more severe cold
conditions.
Coolant Low — This telltale will turn on to indi -
cate the vehicle coolant level is low
Ú page 341.CAUTION!
See an authorized dealer, as damage to the
exhaust system could occur soon with continued
operation.
CAUTION!
See an authorized dealer, as damage to the
exhaust system could occur soon with continued
operation.
3

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92GETTING TO KNOW YOUR INSTRUMENT PANEL
Diesel Exhaust Fluid (DEF) Warning
Messages
There are four different messages which are
displayed if the vehicle detects that the DEF
system has been filled with a fluid other than DEF,
has experienced component failures, or when
tampering has been detected. The vehicle may be
limited to a maximum speed of 5 mph (8 km/h) if
the DEF system is not serviced within less than
200 miles (322 km) of the fault being detected.
When the DEF system needs to be serviced the
following warnings will display:
DEF Low Refill Soon — This message will display
when the low level is reached, during vehicle
start up, and with increased frequency during
vehicle operation. It will be accompanied by a
single chime. Approximately 5 gallons (19
Liters) of DEF is required to refill the tank when
this message is initially displayed on pickup
applications, and approximately 7 gallons (26
Liters) are required on chassis-cab applications.
Speed Limited to 5 MPH in XXX mi Refill DEF —
This message will continuously display if the
“DEF Low Refill Soon” message is ignored, and
the frequency of occurrence of the chime will
increase unless up to 2 gallons (7.5 Liters) of
DEF is added to the tank.
5 MPH Max Speed on Restart, Long Idle or
Refuel Refill DEF — This message will continu -
ously display when the counter reaches zero,
and will be accompanied by a periodic chime.
The vehicle will only be capable of a maximum
speed of 5 mph upon the first of the following
conditions to occur:
If the vehicle is shutoff and restarted.
If the vehicle is idled for an extended period
of time, approximately one hour or greater.
If the system detects that the level of fuel in
the tank has increased.
Add a minimum of 2 gallons (7.5 Liters) of DEF
to the tank in order to avoid vehicle operation at
a maximum speed of 5 mph (8 km/h).
NOTE:A minimum of 2 gallons (7.5 Liters) may be
required to restore normal vehicle operation.
Although the vehicle will start normally and can be
placed in gear after this message has been initially
displayed, extreme caution should be utilized since
the vehicle will only be capable of maneuvering at
a maximum speed of 5 mph (8 km/h).
Diesel Exhaust Fluid (DEF) Fault Warning
Messages
There are five different messages which are
displayed if the vehicle detects that the DEF
system has been filled with a fluid other than DEF, has experienced component failures, or when
tampering has been detected. The vehicle may be
limited to a maximum speed of 5 mph (8 km/h) if
the DEF system is not serviced within less than
200 miles (322 km) of the fault being detected.
When the DEF system needs to be serviced the
following warnings will display:
Service DEF System See Dealer — This message
will display when the fault is initially detected,
each time the vehicle is started, and periodically
during driving. The message will be accompa -
nied by a single chime. We recommend you
drive to the nearest authorized dealer and have
your vehicle serviced as soon as possible.
5 MPH Max Speed in 150 mi Service DEF
System See Dealer — This message will display
if the DEF system has not been serviced after
the “Service DEF System – See Dealer”
message is displayed. This message will contin -
uously display until the mileage counter reaches
zero, and will be accompanied by a periodic
chime. The message will continue to countdown
until it reaches zero unless the vehicle is
serviced. We recommend you drive to your
nearest authorized dealer and have your vehicle
serviced immediately.
NOTE:Under some circumstances this mileage counter
may start with a value of less than 150 miles
(241 km). For example, if recurring faults are

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GETTING TO KNOW YOUR INSTRUMENT PANEL93
detected in a time interval of less than 40 hours,
the counter may restart at the value where it
stopped when a previous fault was temporarily
remedied, or at a minimum of 50 miles (80 km).
5 MPH Max Speed on Restart, Long Idle or
Refuel Service DEF See Dealer — This message
will continuously display when the mileage
counter reaches zero, and will be accompanied
by a periodic chime.
The vehicle will only be capable of a maximum
speed of 5 mph upon the first of the following
conditions to occur:
If the vehicle is shutoff and restarted.
If the vehicle is idled for an extended period
of time, approximately one hour or greater.
If the system detects that the level of fuel in
the tank has increased.
5 MPH Max Speed Service DEF System See
Dealer — This message will continuously display,
and will be accompanied by a periodic chime.
Although the vehicle can be started and placed
in gear, the vehicle will only operate at a
maximum speed of 5 mph. Your vehicle will
require towing, see an authorized dealer for
service.
NOTE:When this message is displayed, the engine can
still be started. However, the vehicle will only
operate at a maximum speed of 5 mph.
Incorrect DEF Detected See Dealer — This
message will display when the fault is initially
detected, each time the vehicle is started, and
periodically during driving. The message will be
accompanied by a single chime. We recom -
mend you drive to the nearest authorized dealer
and have your vehicle serviced as soon as
possible.
BATTERY SAVER ON/BATTERY SAVER
M
ODE MESSAGE — ELECTRICAL LOAD
R
EDUCTION ACTIONS — IF EQUIPPED
This vehicle is equipped with an Intelligent Battery
Sensor (IBS) to perform additional monitoring of
the electrical system and status of the vehicle
battery.
In cases when the IBS detects charging system
failure, or the vehicle battery conditions are
deteriorating, electrical load reduction actions will
take place to extend the driving time and distance
of the vehicle. This is done by reducing power to or
turning off non-essential electrical loads.
Load reduction is only active when the engine is
running. It will display a message if there is a risk
of battery depletion to the point where the vehicle
may stall due to lack of electrical supply, or will not
restart after the current drive cycle. When load reduction is activated, the message
“Battery Saver On Some Systems May Have
Reduced Power” will appear in the instrument
cluster.
These messages indicate the vehicle battery has a
low state of charge and continues to lose electrical
charge at a rate that the charging system cannot
sustain.
NOTE:
The charging system is independent from load
reduction. The charging system performs a diag
-
nostic on the charging system continuously.
If the Battery Charge Warning Light is on it may
indicate a problem with the charging system
Ú page 96.
The electrical loads that may be switched off (if
equipped), and vehicle functions which can be
affected by load reduction:
Heated Seats/Vented Seats/Heated Wheel
Rear Defroster And Heated Mirrors
HVAC System
115 Volt AC Power Inverter System
Audio and Telematics System
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