steering wheel RAM CHASSIS CAB 2022 Service Manual

MULTIMEDIA223
Info
In USB Mode, press the Info button on the
touchscreen to display the current track
information. Press the Info or X button on the
touchscreen a second time to cancel this feature.
Tracks
In USB Mode, press the Tracks button on the
touchscreen to display a pop-up with the Song List.
The song currently playing is indicated by an arrow
and lines above and below the song title. When in
the Tracks List screen you can rotate the TUNE/
SCROLL knob to highlight a track (indicated by the
line above and below the track name) and then
push the ENTER/BROWSE knob to start playing
that track.
In Bluetooth® Mode, if the Bluetooth® device
supports this feature, press the Tracks button on
the touchscreen to display a pop-up with the Song
List. The currently playing song is indicated by a red
arrow and lines above and below the song title.
Pressing the Tracks button on the touchscreen
while the pop-up is displayed will close the pop-up.
MEDIA VOICE COMMANDS
Uconnect offers connections via USB, Bluetooth®,
and auxiliary (AUX) ports. Voice operation is only
available for connected USB and AUX devices.
Push the VR button located on the steering
wheel. After the beep, say one of the following
commands and follow the prompts to switch your
media source or choose an artist:
“ Change source to Bluetooth®”
“Change source to AUX”
“Change source to USB”
“Play artist Beethoven”; “ Play album Greatest
Hits”; “ Play song Moonlight Sonata”; “ Play genre
Classical”
Did You Know: Press the Browse button on the
touchscreen to see all of the music on your USB
device. Your Voice Command must match exactly
how the artist, album, song, and genre information
is displayed.
PHONE MODE
Overview
Uconnect Phone is a voice-activated, hands-free,
in-vehicle communications system. It allows you to
dial a phone number with your mobile phone.
The feature supports the following:
Voice Activated Features
Hands-Free dialing via Voice (“Call John Smith
Mobile” or “Dial 248-555-1212”).
Hands-Free text-to-speech listening of your
incoming SMS messages.
Hands-Free Text Message Replying: Forward
one of 18 predefined SMS messages to
incoming calls/text messages.
Redialing last dialed numbers (“Redial”).
Calling Back the last incoming call number
(“Call Back”).
Viewing call logs on screen (“Show Incoming
Calls,” “Show Outgoing Calls,” “Show Missed
Calls,” or “Show Recent Calls”).
Searching Contacts phone number (“Search for
John Smith Mobile”).
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224MULTIMEDIA
Screen Activated Features
Dialing via Keypad using touchscreen.
Viewing and Calling contacts from Phonebooks
displayed on the touchscreen.
Setting Favorite Contact phone numbers so they
are easily accessible on the Main Phone screen.
Viewing and Calling contacts from Recent Call
logs.
Reviewing your recent Incoming SMS
Messages.
Pairing up to 10 phones/audio devices for easy
access to connect to them quickly.
NOTE:Your phone must be capable of SMS messaging via
Bluetooth® for messaging features to work
properly.
Your mobile phone’s audio is transmitted through
your vehicle’s audio system; the system will
automatically mute your radio when using the
Uconnect Phone.
For Uconnect customer support:
US visit UconnectPhone.com or call
877-855-8400
Canada visit UconnectPhone.com or call
800-465-2001 (English) or (French) call
800-387-9983 Uconnect Phone allows you to transfer calls
between the system and your mobile phone as you
enter or exit your vehicle and enables you to mute
the system's microphone for private conversation.
The Phone feature is driven through your
Bluetooth® “Hands-Free Profile” mobile phone.
Uconnect features Bluetooth® technology — the
global standard that enables different electronic
devices to connect to each other without wires or a
docking station. Ensure you phone is turned on
with Bluetooth® active and has been paired to the
Uconnect system. Up to 10 mobile phones or audio
devices are allowed to be linked to the system.
Only one linked (or paired) mobile phone and one
audio device can be used with the system at a
time.
Phone Button
The Phone button on your steering wheel
is used to get into the Phone Mode and
make calls, show recent, incoming or
outgoing calls, view phonebook, etc.
When you push the button you will hear a BEEP.
The BEEP is your signal to give a command.
Voice Command Button
The Voice Command button on your
steering wheel is only used for “barge in”
and when you are already in a call or
want to make another call.
The button on your steering wheel is also used to
access the Voice Commands for the Uconnect
Voice Command features if your vehicle is
equipped.
Phone Operation
OPERATION
Voice commands can be used to operate the
Uconnect Phone and to navigate its menu
structure. Voice commands are required after
most Uconnect Phone prompts. There are two
general methods for how Voice Command works:

1. Say compound commands like “Call John Smith mobile”.

2. Say the individual commands and allow the system to guide you to complete the task.
WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to do
so. Failure to do so may result in an accident
involving serious injury or death.

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MULTIMEDIA225
You will be prompted for a specific command and
then guided through the available options.
Prior to giving a voice command, one must wait
for the beep, which follows the “Listen” prompt
or another prompt.
For certain operations, compound commands
can be used. For example, instead of saying
“Call” and then “John Smith” and then “mobile”,
the following compound command can be said:
“Call John Smith mobile.”
For each feature explanation in this section,
only the compound command form of the voice
command is given. You can also break the
commands into parts and say each part of the
command when you are asked for it. For
example, you can use the compound command
form voice command “Search for John Smith,”
or you can break the compound command form
into two voice commands: “Search Contacts”
and when asked, “John Smith.” Please
remember, the Uconnect Phone works best
when you talk in a normal conversational tone,
as if speaking to someone sitting a few feet/
meters away from you.
NATURAL SPEECH
Your Uconnect Phone Voice system uses a Natural
Language Voice Recognition (VR) engine.
Natural speech allows the user to speak
commands in phrases or complete sentences. The system filters out certain non-word utterances and
sounds such as “ah” and “eh.” The system handles
fill-in words such as “I would like to”.
The system handles multiple inputs in the same
phrase or sentence such as “make a phone call”
and “to Kelly Smith”. For multiple inputs in the
same phrase or sentence, the system identifies
the topic or context and provides the associated
follow-up prompt such as “Who do you want to
call?” in the case where a phone call was
requested but the specific name was not
recognized.
The system utilizes continuous dialog. When the
system requires more information from the user, it
will ask a question to which the user can respond
without pushing the Voice Command button on the
steering wheel.
HELP COMMAND
If you need assistance at any prompt, or if you want
to know your options at any prompt, say “Help”
following the beep.
To activate the Uconnect Phone from idle, simply
push the Phone button (if active) on your steering
wheel and say a command or say “Help”. All Phone
sessions begin with a push of the VR button or the
Phone button.
CANCEL COMMAND
At any prompt, after the beep, you can say “Cancel”
and you will be returned to the main menu.
You can also push the VR button or Phone button
on your steering wheel when the system is listening
for a command and be returned to the main or
previous menu.
PAIR (LINK) UCONNECT PHONE TO A MOBILE
PHONE
Use this QR code to access your
digital experience.
To begin using your Uconnect
Phone, you must pair your
compatible Bluetooth®-enabled
mobile phone. Mobile phone
pairing is the process of
establishing a wireless connection between a
cellular phone and the Uconnect system.
To complete the pairing process, you will need to
reference your mobile phone’s manual. Please
visit UconnectPhone.com for complete mobile
phone compatibility information.
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CALL CONTROLS
The touchscreen allows you to control the following
call features:

Uconnect 3 With 5-inch Display

Other phone call features include:
End Call
Hold/Unhold/Resume
Swap two active calls
KEY PAD NUMBER ENTRY

1. Press the Phone button.

2. Press the Dial/Keypad button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to enter the number and press
“Dial/Call”.
RECENT CALLS — IF EQUIPPED
You may browse a list of the most recent of each of
the following call types:
All Calls
Incoming Calls or Calls Received
Outgoing Calls or Calls Made
Missed Calls
These can be accessed by pressing the Recent
Calls button on the phone main screen.
You can also push the VR button on your steering
wheel and perform the above operation. For
example, say “Show my incoming calls”.
ANSWER OR IGNORE AN INCOMING CALL —
NO CALL CURRENTLY IN PROGRESS
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio
system. Push the Phone button on the steering
wheel, press the Answer button on the
touchscreen.

Uconnect 3 With 5-inch Display

1 — Answer
2 — Mute/Unmute
3 — Ignore
4 — Transfer
1 — Answer Button
2 — Caller ID Box
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ANSWER OR IGNORE AN INCOMING CALL —
CALL CURRENTLY IN PROGRESS
If a call is currently in progress and you have
another incoming call, you will hear the same
network tones for call waiting that you normally
hear when using your mobile phone. Push the
Phone button on the steering wheel, press the
Answer button on the touchscreen, or press the
Caller ID box to place the current call on hold and
answer the incoming call.
NOTE:Phones that are compatible with the Uconnect
system in the market today do not support
rejecting an incoming call when another call is in
progress. Therefore, the user can only answer an
incoming call or ignore it.
DO NOT DISTURB
With Do Not Disturb, you can disable notifications
from incoming calls and texts, allowing you to keep
your eyes on the road and hands on the wheel. For
your convenience, there is a counter display to
keep track of your missed calls and text messages
while Do Not Disturb is active.
Do Not Disturb can automatically reply with a text
message, a call, or both when declining an
incoming call and send it to voicemail. Automatic reply messages can be:
“I am driving right now, I will get back to you
shortly”.
Create a custom auto reply message up to
160 characters.
NOTE:Only the first 25 characters can be seen on the
touchscreen while typing a custom message.
While in Do Not Disturb, Conference Call can be
selected so you can still place a second call
without being interrupted by incoming calls.
NOTE:
Reply with text message is not compatible with
iPhone® devices.
Auto reply with text message is only available on
phones that support Bluetooth® Message
Access Profile (MAP).
PLACE/RETRIEVE A CALL FROM HOLD
During an active call, press the Hold or Call On Hold
button on the Phone main screen.
MAKING A SECOND CALL WHILE CURRENT
CALL IS IN PROGRESS
You can place a call on hold by pressing the Hold
button on the Phone main screen, then dial a
number from the keypad (if supported by your
mobile phone), recent calls, SMS Inbox or from the
phonebooks.
TOGGLING BETWEEN CALLS

Uconnect 3 With 5-inch Display

If two calls are in progress (one active and one on
hold), press the Swap Calls button on the phone
main screen. Only one call can be placed on hold
at a time.
You can also push the Phone button to toggle
between the active and held phone call.
JOIN CALLS
When two calls are in progress (one active and one
on hold), press the Join/Merge Calls button on the
Phone main screen to combine all calls into a
conference call.

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CALL TERMINATION
To end a call in progress, momentarily press the
End Call button on the touchscreen or the Phone
End button on the steering wheel. Only the active
call(s) will be terminated and if there is a call on
hold, it will become the new active call.
REDIAL
Push the VR button and after the
“Listening” prompt and the following
beep, say “Redial.”
The Uconnect Phone will call the last number that
was dialed from your mobile phone.
CALL CONTINUATION
Call continuation is the progression of a phone call
on the Uconnect Phone after the vehicle ignition
has been switched to OFF.
NOTE:The call will remain within the vehicle audio system
until the phone becomes out of range for the
Bluetooth® connection. It is recommended to
press the Transfer button on the touchscreen
when leaving the vehicle.
Advanced Phone Connectivity
TRANSFER CALL TO AND FROM MOBILE
PHONE
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone without
terminating the call. To transfer an ongoing call
from your connected mobile phone to the
Uconnect Phone or vice versa, press the Transfer
button on the Phone main screen.
Things You Should Know About Uconnect
Phone
VOICE COMMAND
For the best performance:
Always wait for the beep before speaking
Speak normally, without pausing, just as you
would speak to a person sitting a few feet/
meters away from you
Ensure that no one other than you is speaking
during a voice command period
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions Even though the system is designed for many
languages and accents, the system may not always
work for some.
NOTE:It is recommended that you do not store names in
your Favorites phonebook while the vehicle is in
motion.
Number and name recognition rate is optimized
when the entries are not similar. You can say “O”
(letter “O”) for “0” (zero).
Even though international dialing for most number
combinations is supported, some shortcut dialing
number combinations may not be supported.
Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and assume
all risks related to the use of the Uconnect
features and applications in this vehicle. Only
use Uconnect when it is safe to do so. Failure to
do so may result in an accident involving serious
injury or death.
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Siri® Eyes Free — If Equipped
When used with your Apple® iPhone® connected
to your vehicle via Bluetooth®, Siri lets you use
your voice to send text messages, select media,
place phone calls and much more. Siri uses your
natural language to understand what you mean
and responds back to confirm your requests. The
system is designed to keep your eyes on the road
and your hands on the wheel by letting Siri help you
perform useful tasks.
To enable Siri, push and hold, then release the
Uconnect Voice Recognition (VR) button on the
steering wheel. After you hear a double beep, you
can ask Siri to play podcasts and music, get
directions, read text messages, and many other
useful requests.
BLUETOOTH® COMMUNICATION LINK
Mobile phones may lose connection to the
Uconnect Phone. When this happens, the
connection can generally be re-established by
restarting the mobile phone. Your mobile phone is
recommended to remain in Bluetooth® ON mode.
POWER-UP
After switching the ignition key from OFF to either
the ON/RUN or ACC position, or after a language
change, you must wait at least 15 seconds prior to
using the system Ú page 412.
CONNECTED VEHICLE SERVICES —
IF EQUIPPED
IS MY VEHICLE CONNECTED?
If equipped, vehicles with an ASSIST and an SOS
button are connected vehicles. These buttons will
be located on either the rearview mirror or
overhead console, depending on the vehicle. If
these buttons are present in your vehicle, you have
a connected radio and can take advantage of the
many connected vehicle features.
For further information about the ASSIST and SOS
buttons Úpage 312.
INTRODUCTION TO CONNECTED VEHICLE
S
ERVICES
One of the many benefits of your vehicle’s
Uconnect system is that you can now take
advantage of SiriusXM Guardian™ connected
services. To unlock the full potential of SiriusXM
Guardian™ in your vehicle, you first need to
activate SiriusXM Guardian™ connected services.
NOTE:SiriusXM Guardian™ involves the collection, trans -
mission and use of data from your vehicle
Ú page 252.
SiriusXM Guardian™ Contact Information
SiriusXM Guardian™/Care
US residents visit: https://www.driveucon -
nect.com/sirius-xm-guardian.html or call
1-844-796-4827
Canadian residents visit: https://www.driveuco -
nnect.ca/en/sirius-xm-guardian or call
1-877-324-9091
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to comply may result in an
accident involving serious injury or death.
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Once the 4G Wi-Fi Hotspot is purchased, you can
change its name and the password by selecting the
Wi-Fi Hotspot App and pressing the Setup Wi-Fi
Hotspot button. You can also view the connected
devices from the app screen by pressing the View
Connected Devices button.
NOTE:A SiriusXM Guardian™ subscription is not required
in order to purchase and use the 4G Wi-Fi Hotspot.
Stolen Vehicle Assistance — If Equipped
Description
If your vehicle is stolen, the SiriusXM Guardian™
Customer Care agent may be able to locate the
stolen vehicle and work with law enforcement to
help recover it. How It Works


1. If your vehicle is stolen, contact local law enforcement as soon as possible. They will
work with you to file a stolen vehicle report.

2. Next, inform SiriusXM Guardian™ Customer Care that your vehicle has been stolen.
The SiriusXM Guardian™ Customer Care Agent
will ask for the stolen vehicle report number
(as issued by your local law enforcement). If
you have downloaded the Mobile App, you can
push the Settings menu button on your device,
select “Help”, and then select “SiriusXM
Guardian™ Customer Care” to make the call.
3. SiriusXM Guardian™ Customer Care will authenticate that you are the owner of the
vehicle and contact the law enforcement with
whom you filed the stolen vehicle report.
4. SiriusXM Guardian™ Customer Care will work with your local law enforcement to locate the
vehicle. You will be contacted by law
enforcement if your vehicle is recovered. While
the investigation is ongoing, you should also
contact your insurance company to inform it of
the situation. Requirements
Vehicle must be properly equipped with the
Uconnect system.
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection compat
-
ible with your device.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
NOTE:Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly in
remote or enclosed areas.
Monthly Vehicle Health Report —
If Equipped
Description
Monthly Vehicle Health Report is a Uconnect
service through which a summary of the
performance of your vehicle’s key systems will be
sent to you every month so you can stay on top of
your vehicle’s maintenance needs. This is provided
as a convenience to you and does not substitute
for regular maintenance to your vehicle.
In order to provide the Monthly Vehicle Health
Report, the Uconnect system in your vehicle may
collect and transmit vehicle data to SiriusXM
Guardian™ and to FCA, such as your vehicle’s
WARNING!
Always drive safely with your hands on the
steering wheel and obey all applicable laws. You
have full responsibility and assume all risks
related to the use of the features and
applications in this vehicle. Only use the
features and applications in this vehicle when it
is safe to do so. Failure to comply may result in
an accident involving in serious injury or death.

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259
(Continued)
SAFETY
SAFETY FEATURES
ANTI-LOCK BRAKE SYSTEM (ABS)
The ABS provides increased vehicle stability and
brake performance under most braking conditions.
The system automatically prevents wheel lock and
enhances vehicle control during braking.
The ABS performs a self-check cycle to ensure that
the ABS is working properly each time the vehicle
is started and driven. During this self-check, you
may hear a slight clicking sound as well as some
related motor noises.
The ABS is activated during braking when the
system detects one or more wheels are beginning
to lock. Road conditions such as ice, snow, gravel,
bumps, railroad tracks, loose debris, or panic stops
may increase the likelihood of ABS activation(s).You also may experience the following normal
characteristics when the ABS activates:
ABS motor noise or clicking sounds (you may
continue to hear for a short time after the stop)
Brake pedal pulsations
A slight drop of the brake pedal at the end of the
stop
The ABS is designed to function with the Original
Equipment Manufacturer (OEM) tires. Modification
may result in degraded ABS performance.
WARNING!
The ABS contains sophisticated electronic
equipment that may be susceptible to interfer -
ence caused by improperly installed or high
output radio transmitting equipment. This
interference can cause possible loss of
anti-lock braking capability. Installation of
such equipment should be performed by qual -
ified professionals.
Pumping of the Anti-Lock Brakes will diminish
their effectiveness and may lead to a collision.
Pumping makes the stopping distance longer.
Just press firmly on your brake pedal when you
need to slow down or stop.
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can it
increase braking or steering efficiency beyond
that afforded by the condition of the vehicle
brakes and tires or the traction afforded.
The ABS cannot prevent collisions, including
those resulting from excessive speed in turns,
following another vehicle too closely, or hydro -
planing.
The capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner that could jeopardize the
user’s safety or the safety of others.
WARNING!
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Anti-Lock Brake System (ABS) Warning
Light
The yellow ABS Warning Light will turn on when the
ignition is placed in the ON/RUN mode and may
stay on for as long as four seconds.
If the ABS Warning Light remains on or comes on
while driving, it indicates that the anti-lock portion
of the brake system is not functioning and that
service is required. However, the conventional
brake system will continue to operate normally if
the ABS Warning Light is on.
If the ABS Warning Light is on, the brake system
should be serviced as soon as possible to restore
the benefits of anti-lock brakes. If the ABS Warning
Light does not come on when the ignition is placed
in the ON/RUN mode, have the light repaired as
soon as possible.
ELECTRONIC BRAKE CONTROL (EBC)
S
YSTEM
Your vehicle is equipped with an advanced
Electronic Brake Control (EBC) system. This system
includes Anti-Lock Brake System (ABS), Brake
Assist System (BAS), Electronic Brake Force
Distribution (EBD), Hill Start Assist (HSA),
Electronic Roll Mitigation (ERM), Electronic
Stability Control (ESC), and Traction Control
System (TCS). These systems work together to
enhance both vehicle stability and control in
various driving conditions. Your vehicle may also be equipped with Trailer
Sway Control (TSC) and Hill Descent Control (HDC).
Brake Assist System (BAS)
The BAS is designed to optimize the vehicle’s
braking capability during emergency braking
maneuvers. The system detects an emergency
braking situation by sensing the rate and amount
of brake application and then applies optimum
pressure to the brakes. This can help reduce
braking distances. The BAS complements the
Anti-Lock Brake System (ABS). Applying the brakes
very quickly results in the best BAS assistance. To
receive the benefit of the system, you must apply
continuous braking pressure during the stopping
sequence (do not “pump” the brakes). Do not
reduce brake pedal pressure unless braking is no
longer desired. Once the brake pedal is released,
the BAS is deactivated.
Brake System Warning Light
The red Brake System Warning Light will turn on
when the ignition is placed in the ON/RUN mode
and may stay on for as long as four seconds.
If the Brake System Warning Light remains on or
comes on while driving, it indicates that the brake
system is not functioning properly and that
immediate service is required. If the Brake System
Warning Light does not come on when the ignition
is placed in the ON/RUN mode, have the light
repaired as soon as possible.
Electronic Brake Force Distribution (EBD)
EBD manages the distribution of the braking
torque between the front and rear axles by limiting
braking pressure to the rear axle. This is done to
prevent overslip of the rear wheels to avoid vehicle
instability, and to prevent the rear axle from
entering ABS before the front axle.
Electronic Roll Mitigation (ERM)
ERM anticipates the potential for wheel lift by
monitoring the driver’s steering wheel input and
the speed of the vehicle. When ERM determines
that the rate of change of the steering wheel angle
and vehicle’s speed are sufficient to potentially
cause wheel lift, it then applies the appropriate
brake and may also reduce engine power to lessen
the chance that wheel lift will occur. ERM can only
reduce the chance of wheel lift occurring during
severe or evasive driving maneuvers; it cannot
WARNING!

The Brake Assist System (BAS) cannot prevent the
natural laws of physics from acting on the vehicle,
nor can it increase the traction afforded by pre
-
vailing road conditions. BAS cannot prevent colli -
sions, including those resulting from excessive
speed in turns, driving on very slippery surfaces,
or hydroplaning. The capabilities of a BAS-
equipped vehicle must never be exploited in a
reckless or dangerous manner, which could jeop -
ardize the user's safety or the safety of others.

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