key fob RAM CHASSIS CAB 2023 Owner's Guide

132STARTING AND OPERATING
8-SPEED AUTOMATIC TRANSMISSION —
I
F EQUIPPED
The transmission is controlled using a rotary
electronic gear selector located on the instrument
panel. The transmission gear range (PRND) is
displayed both above the gear selector and in the
instrument cluster. To select a gear range, simply
rotate the gear selector. You must press the brake
pedal to shift the transmission out of PARK (or
NEUTRAL, when the vehicle is stopped or moving at
low speeds). To shift past multiple gear ranges at
once (such as PARK to DRIVE), simply rotate the
gear selector to the appropriate detent. Select the
DRIVE range for normal driving.
NOTE:In the event of a mismatch between the gear
selector position and the actual transmission gear
(for example, driver selects PARK while driving),
the position indicator will blink continuously until
the selector is returned to the proper position, or
the requested shift can be completed.
The electronically controlled transmission adapts
its shift schedule based on driver inputs, along
with environmental and road conditions. The
transmission electronics are self-calibrating;
therefore, the first few shifts on a new vehicle may
be somewhat abrupt. This is a normal condition,
and precision shifts will develop within a few
hundred miles (kilometers). Only shift from DRIVE to PARK or REVERSE when
the accelerator pedal is released and the vehicle is
stopped. Be sure to keep your foot on the brake
pedal when shifting between these gears.
The transmission gear selector has only PARK,
REVERSE, NEUTRAL, and DRIVE positions. Manual
downshifts can be made using the Electronic
Range Select (ERS) shift control. Pushing the
GEAR “-”/GEAR “+” switches (on the steering
wheel) while in the DRIVE position will select the
highest available transmission gear, and will
display that gear limit in the instrument cluster as
1, 2, 3, etc
Úpage 134. Some models will display
both the selected gear limit, and the actual current
gear, while in ERS mode.

Electronic Transmission Gear Selector

Gear Ranges
Do not press the accelerator pedal when shifting
from PARK or NEUTRAL into another gear range.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before acceler -
ating. This is especially important when the engine
is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use PARK
while the vehicle is in motion. Apply the parking
brake when exiting the vehicle in this range.
When parking on a hill, apply the parking brake
before shifting the transmission to PARK. As an
added precaution, turn the front wheels toward the
curb on a downhill grade and away from the curb
on an uphill grade.
NOTE:On four-wheel drive vehicles be sure that the
transfer case is in a drive position.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine off.
Remove the key fob.

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136STARTING AND OPERATING
NOTE:On four-wheel drive vehicles be sure that the
transfer case is in a drive position.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine off.
Remove the key fob.
The following indicators should be used to ensure
that you have properly engaged the transmission
into the PARK position:
When shifting into PARK, pull the gear selector
toward you and move it all the way counterclock-
wise until it stops.
Release the gear selector and make sure it is
fully seated in the PARK gate.
Look at the transmission gear position display
and verify that it indicates the PARK position (P).
With the brake pedal released, verify that the
gear selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running. The
engine may be started in this range. Apply the
parking brake and shift the transmission into PARK
if you must exit the vehicle. DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy. The
transmission automatically upshifts through all
forward gears.
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), select
TOW/HAUL mode or use the Electronic Range
Select (ERS) shift control to select a lower gear
range
Úpage 137. Under these conditions, using
a lower gear range will improve performance and
extend transmission life by reducing excessive
shifting and heat buildup.
CAUTION!
Before moving the transmission gear selector
out of PARK, you must turn the ignition to the
ON/RUN position, and also press the brake
pedal. Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Towing A Disabled Vehicle Ú page 339.
For Recreational Towing Ú page 195.

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STARTING AND OPERATING191

Seven-Pin Connector

Trailer Light Check
This feature will run the trailer lights through a
sequence to check the trailer light function. It is
available in the instrument cluster under the
Trailer Tow menu Ú page 95. When activated the feature will enable all of the
exterior lights sequentially for up to five minutes
allowing time to walk around and verify
functionality. The following exterior lights will
remain on for the entirety of the sequence:
Park/Running Lamps
Side Marker Lamps (if equipped)
License Lamp
Signature Lamp (if equipped)
Low Beams
Fog Lamps (if equipped)
Daytime Running Lamps
During this time the following lights will sequence,
each activating for three seconds:

1. Brake and CHMSL (third brake light)

2. Left turn signal
3. Right turn signal
4. Reverse Lamps
5. High Beam
This light check sequence will continue for a total
of five minutes. The sequence will only activate if the following
conditions are met:
Vehicle is equipped with the Trailer Tow
Package
Vehicle is in PARK
Vehicle is not in motion
Ignition in ACC or RUN
Remote start is inactive
Brakes are not applied
Left turn signal is not applied
Right turn signal not applied
Hazard switch is not applied
The sequence will cancel if any of the following
conditions occur:
Brakes are applied
Vehicle is shifted from PARK
Vehicle is no longer stationary
Left turn signal activated from stalk
Right turn signal is activated from stalk
Hazard switch is activated
Any button on the key fob is pushed
Ignition button is pushed
High Beam stalk position is changed
Sequence is canceled in the instrument cluster
1 — Backup Lamps
2 — Running Lamps
3 — Left Stop/Turn
4 — Ground
5 — Battery
6 — Right Stop/Turn
7 — Electric Brakes
4

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STARTING AND OPERATING195
(Continued)
RECREATIONAL TOWING — TWO-WHEEL
D
RIVE MODELS
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive models) is
allowed ONLY if the rear wheels are OFF the
ground. This may be accomplished using a tow
dolly or vehicle trailer. If using a tow dolly, follow
this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's
instructions.

2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic transmission in PARK.
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer's instructions.
5. Turn the ignition to the OFF position and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.
RECREATIONAL TOWING —
F
OUR-WHEEL DRIVE MODELS
NOTE:Both the manual shift and electronically shifted
transfer cases must be shifted into N (Neutral) for
recreational towing. Automatic transmissions must
be shifted into PARK for recreational towing. Refer
to the following for the proper transfer case N
(Neutral) shifting procedure for your vehicle.
CAUTION!
Towing with the rear wheels on the ground will
cause severe transmission damage. Damage
from improper towing is not covered under the
New Vehicle Limited Warranty.
Do not disconnect the driveshaft because
fluid may leak from the transmission, causing
damage to internal parts.
CAUTION!
DO NOT dolly tow any four-wheel drive vehicle.
Towing with only one set of wheels on the
ground (front or rear) will cause severe trans -
mission and/or transfer case damage. Tow
with all four wheels either ON the ground, or
OFF the ground (using a vehicle trailer).
Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage
to the transfer case.
Before recreational towing, the transfer case
must be in N (Neutral). To be certain the
transfer case is fully in N (Neutral), perform
the procedure outlined under “Shifting Into N
(Neutral)”. Internal transmission damage will
result, if the transfer case is not in N (Neutral)
during towing.
The transmission must be placed in PARK for
recreational towing.
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
Do not disconnect the rear driveshaft because
fluid will leak from the transfer case, causing
damage to internal parts.
Do not use a bumper-mounted clamp-on tow
bar on your vehicle. The bumper face bar will
be damaged.
CAUTION!
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196STARTING AND OPERATING
Shifting Into N (Neutral)
Use the following procedure to prepare your
vehicle for recreational towing.

1. Bring the vehicle to a complete stop on level
ground, with the engine running. Firmly apply
the parking brake.

2. Shift the transmission to NEUTRAL.
3. Press and hold the brake pedal. 4. Shift the transfer case into N (Neutral):With manual shift transfer case, shift the
transfer case lever into N (Neutral).
With electronically shifted transfer case,
push and hold the transfer case N (Neutral)
button. Some models have a small,
recessed "N" button (at the center of the
transfer case switches) that must be
pressed using a ballpoint pen or similar
object. Other models have a rectangular N
(Neutral) switch, below the rotary transfer
case control knob. The N (Neutral) indicator
light will blink while the shift is in progress.
The light will stop blinking (stay on solid)
when the shift to N (Neutral) is complete.
After the shift is completed and the N
(Neutral) light stays on, release the N
(Neutral) button.
5. Release the parking brake.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle movement.
8. Repeat steps 6 and 7 with automatic transmission in DRIVE.
9. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn off the engine.
For vehicles with Keyless Enter ‘n Go™, push
and hold the ENGINE START/STOP button until
the engine shuts off. 10. Shift the transmission into PARK.
11. Place the ignition in the OFF position, and
remove the key fob.
12. Attach the vehicle to the tow vehicle using a suitable tow bar.
13. Release the parking brake.
NOTE:With electronically shifted transfer case:
Steps 2 through 3 are requirements that must
be met before pushing the N (Neutral) button,
and must continue to be met until the shift has
been completed. If any of these requirements
are not met before pushing the N (Neutral)
button or are no longer met during the shift, the
N (Neutral) indicator light will flash continuously
until all requirements are met or until the N
(Neutral) button is released.
The ignition must be in the ON/RUN position for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is not
in the ON/RUN position, the shift will not take
place and no position indicator lights will be on
or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not been
met.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (Neutral) position without first fully
engaging the parking brake. The transfer case N
(Neutral) position disengages both the front and
rear driveshafts from the powertrain, and will
allow the vehicle to roll, even if the automatic
transmission is in PARK. The parking brake
should always be applied when the driver is not
in the vehicle.
CAUTION!
It is necessary to follow these steps to be certain
that the transfer case is fully in N (Neutral)
before recreational towing to prevent damage to
internal parts.

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MULTIMEDIA213
Brakes
Headlight Illumination On Approach This setting will allow you to set the amount of time it takes for the headlights
to shut off after the vehicle is unlocked. The available settings are “0 sec”,
“30 sec”, “60 sec”, and “90 sec”.
Headlights with Wipers This setting will turn the headlights on when the wipers are activated.
Daytime Running Lights This setting will allow you to turn the Daytime Running Lights on or off.
Flash Lights With Lock This setting will allow you to turn the flashing of the lights when the Lock
button is pushed on the key fob on or off.
Auto Dim High Beams This setting will allow you to turn the Auto Dim High Beams on or off.
Steering Directed Lights This setting will turn the headlights with the steering wheel. The available
options are “On” and “Off”.
Setting Name
Description
After pressing the Brakes button on the touchscreen, the following setting will be available:
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting NameDescription
Brake Service This setting will allow you to retract the brakes for servicing.
5

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214MULTIMEDIA
Doors & Locks
When the Doors & Locks button is pressed on the touchscreen, the system displays the options related to locking and unlocking the vehicle’s doors.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Auto Door Locks This setting will allow you to change if the doors lock automatically when the
vehicle reaches 15 mph (24 km/h).
Auto Unlock On Exit This setting will unlock the doors when any of the doors are opened from the
inside.
Flash Lights With Lock This setting will allow you to turn the flashing of the lights when the Lock
button is pushed on the key fob on or off.
Sound Horn With Lock
This setting will sound the horn when the Lock button is pushed on the key fob.
The “Off” setting will not sound the horn when the Lock button is pushed. The “1st
Press” setting will sound the horn when the Lock button is pushed once. The “2nd
Press” setting will sound the horn when the Lock button is pushed twice.

Sound Horn With Remote Start This setting will sound the horn when the remote start is activated from the
key fob.
Remote Door Unlock, Door Lock/1st Press Of Key Fob Unlocks This setting will change how many pushes of the Unlock button on the key fob
are needed to unlock all the doors. The “Driver Door” setting will only unlock
the driver door on the first push on the Unlock button. The “All Doors” setting
will unlock all doors with only one push of the Unlock button.
Passive Entry This setting will allow you to turn the Passive Entry feature (Keyless
Enter ‘n Go™) on or off.
Personal Settings Linked To Key Fob This setting will recall preset radio stations and driver seat position that have
been linked to the key fob.

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MULTIMEDIA251
Using A Remote Command Through Your Owner’s
Site

1. Log on to your Owner’s Site using the username and password you used when
activating your SiriusXM Guardian™
connected services in your vehicle.

NOTE:If you forgot your username or password, links are
provided on the website to help you retrieve them.
2. If you have more than one vehicle registered into your Owner’s Site, select the vehicle you
want to send the command to by clicking on its
image along the top.
3. On your dashboard, you will see remote commands. Press the desired icon to activate
that feature.
4. You will then be asked to enter your SiriusXM Guardian™ Security PIN (this is the same
four-digit code established when you activated
your SiriusXM Guardian™ connected services).
Please enter your SiriusXM Guardian™
Security PIN.
5. A message will appear on the screen to let you know if the command was received by your
vehicle. Contacting SiriusXM Guardian™ Customer Care
(for example, in case of an accidental lock-out):


1. Contact SiriusXM Guardian™ Customer Care if you are unable to lock your vehicle through
the Vehicle Branded App or your key fob.

2. For security purposes, the SiriusXM Guardian™ Customer Care agent will verify
your identity by asking for your four-digit
SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™ Security PIN, you can ask them to perform a
remote command.
NOTE:Anyone with access to your PIN may request
Remote Door Lock/Unlock. It is your responsibility
to protect your PIN appropriately.
Remote Door Lock/Unlock
Description
The Remote Door Lock/Unlock feature provides
you the ability to lock or unlock the door on your
vehicle without the keys and from virtually any
distance.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
Requirements
Vehicle must be properly equipped with Siri -
usXM Guardian™.
Vehicle must have an operable LTE (voice/data)
or 4G (data) network connection. If using the
Vehicle Branded App to command your vehicle,
your device must be compatible and be
connected to an operable LTE (voice/data) or
4G (data) network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
An ignition cycle is required for some remote
commands, such as Remote Vehicle Start and
Remote Door Lock/Unlock if following a Remote
Horn & Lights activation.
Your Remote Door Lock/Unlock request will not
be processed if the vehicle is in motion, the igni -
tion key is on or during an emergency call.
NOTE:All other remote services should be performed via
your Owner’s Site or through the Vehicle Branded
App on your compatible device.
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252MULTIMEDIA
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with
the ability to start the engine on your vehicle
without the keys and from virtually any distance.
Once started, the preset climate controls in your
vehicle can warm up or cool down the interior.
You can also send a command to turn off an
engine that has been started using Remote Vehicle
Start. After 15 minutes, if you have not entered
your vehicle with the key, the engine will shut off
automatically.
This remote function requires your vehicle to be
equipped with a factory-installed Remote Start
system.
You can set up push notifications every time a
command is sent to activate or cancel Remote
Start.
Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob
within the last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been armed
and not triggered since the last vehicle start.
The doors, hood, and trunk/liftgate are closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank of
fuel, along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an automatic
transmission.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
If the Panic button has been pressed, the
vehicle must be started at least once after
alarming the system.
NOTE:The SiriusXM Guardian™ Customer Care agents
are not authorized for Remote Vehicle Start
services. Contact the Uconnect Care Team for
assistance.
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded or
noisy parking area by activating the horn and
lights. It may also help if you need to draw attention
to your vehicle for any reason.
If you want, you can set up push notifications every
time a command is sent to turn on the horn and
lights. Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
NOTE:The Remote Horn & Lights feature is designed to
be loud and get noticed. Please keep in mind the
surroundings when using this feature. You are
responsible for compliance with local laws, rules
and ordinances in the location of your vehicle
when using Remote Horn & Lights.
Assist — If Equipped
Description
Vehicles equipped with the SiriusXM Guardian™
connected services feature may contain an ASSIST
button in the vehicle. Once your SiriusXM
Guardian™ connected services have been
activated, the ASSIST button can connect you
directly to the Customer Care call center (if
equipped). You will be directed to one of the
following four services:
Roadside Assistance
— If you get a flat tire or
need a tow, you’ll be connected to someone
who can help anytime.

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MULTIMEDIA259
CONNECTED SERVICES SOS FAQS —
I
F EQUIPPED

1.
What happens if I accidentally push the SOS
Call button on the mirror or overhead console?

You have 10 seconds after pushing the SOS
Call button to cancel the call. To cancel the
call, either push the SOS Call button again, or
press the Cancel button on the in-vehicle
touchscreen.

2. What type of information is sent when I use the
SOS Call button from my vehicle? Certain
vehicle information, such as make and model,
is transmitted along with the last known GPS
location.
3. When could I use the SOS Call button? You can
use the SOS Call button to make a call if you or
someone else needs emergency assistance.
CONNECTED SERVICES REMOTE DOOR
L
OCK/UNLOCK FAQS

1.
How long does it take to unlock or lock the
door?
Depending on various conditions, it can
take up to three minutes or more for the
request to get to your vehicle.

2. Which is faster, my key fob or the Vehicle
Branded App? Your key fob will lock/unlock
the door more quickly, however its range is limited and your Vehicle Branded App comes
in handy for these and other situations.
3. Will my vehicle be safe if I lose my device?
People sometimes lose their mobile devices,
which is why security measures have been
engineered into the Vehicle Branded App.
Asking for your username, password and
SiriusXM Guardian™ Security PIN are required
for the activation of Remote services through
your mobile device. It is your responsibility to
protect your passwords and PINs.
4. Why can’t all mobile devices use the Vehicle
Branded App? The Vehicle Branded App is
compatible with most devices with the Apple®
and Android™ operating systems. The
capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
5. Why is the Vehicle Branded App running slow?
The Vehicle Branded App relies on a mobile
network connection from your device to send
commands to your vehicle which must have an
operable LTE (voice/data), 4G (data), or 5G
(data) network connection. If either your
device or your vehicle is in an area with below
average coverage, it may take longer to log in
and send commands.
CONNECTED SERVICES ROADSIDE
A
SSISTANCE FAQS

1.
What is the phone number for roadside
assistance call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™,
does it cover towing or other expenses
incurred by using roadside assistance? No,
however your new vehicle may include
Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO
FAQ
S — IF EQUIPPED

1.
How long does it take to send the route and
destination to my vehicle?
Depending on
various conditions, it can take up to three
minutes for the request to get through to your
vehicle.

2. Can I cancel a route I sent to my vehicle? Yes,
once you enter your vehicle, and start the
engine, the pop-up message stating that you
have a new route will appear. There is an exit
button on the pop-up that will cancel the route
if selected.
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