key RAM CHASSIS CAB 2023 Owners Manual

©2022 FCA US LLC. All Rights Reserved. Tous droits réservés. Ram is a registered trademark of FCA US LLC. Ram est une marque déposée de FCA US LLC. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.First Edition 23_VM_OM_EN_USC
Whether it is providing information about specific product features, taking a tour through your vehicle’s heritage, knowing what
steps to take following an accident or scheduling your next appointment, we know you will find the app an important extension
of your Ram vehicle. Simply download the app, select your make and model and enjoy the ride. To get this app, go directly to
the App Store® or Google Play® Store and enter the search keyword “ram toolbox” (U.S. residents only).
DOWNLOAD THE MOST UP-TO-DATE OWNER’S MANUAL,
RADIO AND WARRANTY BOOKS
OWNERS.MOPAR.CA
CANADA
MOPAR.COM/OM
USA
2023 PROMASTER CITY
OWNER’S MANUAL©2022 FCA US LLC. All Rights Reserved. Tous droits réservés. Ram is a registered trademark of FCA US LLC. Ram est une marque déposée de FCA US LLC. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.
2023 CHASSIS CAB
First Edition 23_DPF_OM_EN_USC
Whether it is providing information about specific product features, taking a tour through your vehicle’s heritage, knowing what
steps to take following an accident or scheduling your next appointment, we know you will find the app an important extension
of your Ram vehicle. Simply download the app, select your make and model and enjoy the ride. To get this app, go directly to
the App Store® or Google Play® Store and enter the search keyword “ram toolbox” (U.S. residents only).
DOWNLOAD THE MOST UP-TO-DATE OWNER’S MANUAL,
RADIO AND WARRANTY BOOKS
OWNERS.MOPAR.CA
CANADA
MOPAR.COM/OM
USA
2023 CHASSIS CABOWNER’S MANUAL

2
INTRODUCTION
SYMBOLS KEY ........................................................ 10
VAN CONVERSIONS/CAMPERS ........................... 10
VEHICLE MODIFICATIONS/ALTERATIONS .......... 10
SYMBOL GLOSSARY.............................................. 10
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 15
Key Fob .............................................................15
SENTRY KEY ........................................................... 18
IGNITION SWITCH .................................................. 18
Keyless Enter ‘n Go™ Ignition .........................18
REMOTE START — IF EQUIPPED (GASOLINE) ... 20
How To Use Remote Start ................................20
To Exit Remote Start Mode ..............................21
Remote Start Front Defrost Activation —
If Equipped........................................................21
Remote Start Comfort Systems —
If Equipped........................................................21
Remote Start Windshield Wiper De-Icer
Activation — If Equipped ..................................22
Remote Start Abort Message ..........................22
REMOTE START — IF EQUIPPED (DIESEL) .......... 22
How To Use Remote Start ................................22
VEHICLE SECURITY SYSTEM — IF EQUIPPED ..... 23
To Arm The System ..........................................23
To Disarm The System .....................................23
Rearming Of The System .................................23
Security System Manual Override ...................23 DOORS ....................................................................24
Manual Door Locks ..........................................24
Power Door Locks — If Equipped ....................24
Keyless Enter ‘n Go™ — Passive Entry
(If Equipped) .....................................................25
Automatic Unlock Doors On Exit —
If Equipped........................................................26
Automatic Door Locks —If Equipped ...............27
Child-Protection Door Lock —If Equipped .......27
STEERING WHEEL .................................................27
Tilt Steering Column .........................................27
Heated Steering Wheel — If Equipped ............28
UCONNECT VOICE RECOGNITION —
IF EQUIPPED .......................................................... 28
Introducing Voice Recognition.........................28
Basic Voice Commands ...................................29
Get Started .......................................................29
Additional Information .....................................30
DRIVER MEMORY SETTINGS — IF EQUIPPED .....30
Programming The Memory Feature ................30
Linking And Unlinking The Remote Keyless
Entry Key Fob To Memory ................................31
Memory Position Recall ...................................31 SEATS ...................................................................... 31
Manual Front Seat Adjustment —
If Equipped .......................................................32
Power Adjustment (Front Seats) —
If Equipped .......................................................33
Heated Seats — If Equipped ............................ 34
Ventilated Seats — If Equipped .......................35
Head Restraints ............................................... 36
DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED .......................................................... 38
MIRRORS ............................................................... 39
Inside Rearview Mirror..................................... 39
Illuminated Vanity Mirror — If Equipped ......... 41
Outside Mirrors ................................................ 42
Outside Automatic Dimming Mirror —
If Equipped .......................................................43
Power Mirrors — If Equipped .......................... 43
Power Folding Outside Mirrors For Standard
And Trailer Tow — If Equipped ......................... 44
Automatic Power Folding Mirrors —
If Equipped .......................................................44
Power Convex Mirror Switch —
If Equipped .......................................................45

23_DPF_OM_EN_USC_t.book Page 2

4
GETTING TO KNOW YOUR
INSTRUMENT PANEL

MIDLINE INSTRUMENT CLUSTER — GASOLINE.....78

Midline Instrument Cluster Descriptions ........79

HIGHLINE INSTRUMENT CLUSTER — GASOLINE...80

Highline Instrument Cluster Descriptions.......81

PREMIUM INSTRUMENT CLUSTER — GASOLINE ..82

Premium Instrument Cluster Descriptions —
Gasoline ............................................................83
BASE INSTRUMENT CLUSTER — DIESEL ........... 84
Diesel Instrument Cluster ...............................85
MIDLINE INSTRUMENT CLUSTER — DIESEL ...... 86
Diesel Instrument Cluster ...............................87
PREMIUM INSTRUMENT CLUSTER — DIESEL .... 88
Premium Instrument Cluster Descriptions —
Diesel ................................................................89
INSTRUMENT CLUSTER DISPLAY ........................ 89
Instrument Cluster Display Location and
Controls .............................................................90
Oil Life Reset ....................................................92
Display Menu Items .........................................93
Diesel Messages And Warnings ......................98
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ................................... 101 WARNING LIGHTS AND MESSAGES ................. 102
Red Warning Lights ....................................... 103
Yellow Warning Lights ................................... 105Yellow Indicator Lights .................................. 108
Green Indicator Lights .................................. 109
White Indicator Lights ................................... 110Blue Indicator Lights ..................................... 111
ONBOARD DIAGNOSTIC SYSTEM — OBD II ..... 111
Onboard Diagnostic System
(OBD II) Cybersecurity ................................... 111
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS.......................................................... 112
STARTING AND OPERATING
STARTING THE ENGINE— GASOLINE ENGINE.. 113
Automatic Transmission ............................... 113
AutoPark — Rotary Shifter and 8-Speed
Transmission Only ......................................... 113
Tip Start Feature .......................................... 115
Keyless Enter ‘n Go™ — Ignition................... 115Normal Starting Using ENGINE START/STOP
Button ........................................................... 115
Cold Weather Operation
(Below –22°F Or −30°C) ............................ 117
After Starting ................................................. 117 STARTING THE ENGINE — DIESEL ENGINE....... 117
Automatic Transmission ............................... 117
Keyless Enter ‘n Go™ — Ignition .................. 117
Extreme Cold Weather .................................. 119Normal Starting Procedure — Engine Manifold
Air Temperature Above 66°F (19°C) .......... 119
Starting Procedure — Engine Manifold
Air Temperature 0°F To 66°F
(–18°C to 19°C) ........................................... 120
Starting Procedure — Engine Manifold Air
Temperature Below 0°F (-18°C) ................. 121
Starting Fluids ............................................... 121
NORMAL OPERATION — DIESEL ENGINE ......... 122
Cold Weather Precautions ............................ 122
Engine Idling ................................................. 124
Noise .............................................................. 124
Stopping The Engine ..................................... 125Idle Shutdown ............................................... 125Programmable Maximum Vehicle Speed .... 126
Operating Precautions .................................. 126Cooling System Tips ...................................... 126
Diesel Particulate Filter (DPF) Manual
Regeneration — If Equipped ......................... 127
ENGINE BLOCK HEATER — IF EQUIPPED .......... 127
ENGINE BREAK-IN RECOMMENDATIONS—
GASOLINE ENGINE .............................................. 127

23_DPF_OM_EN_USC_t.book Page 4

10
SYMBOLS KEY
If you do not read the entire Owner’s Manual, you may miss important
information. Observe all Cautions and Warnings.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or
special equipment installed by van conversion/camper manufacturers/body
builders. US residents refer to the Warranty Information, Section 2.1.C.
Canadian residents refer to the “What Is Not Covered” section of the Warranty
Information. Such equipment includes video monitors, DVD/Blu-Ray™,
heaters, stoves, refrigerators, etc. For warranty coverage and service on these
items, contact the applicable manufacturer.
Operating instructions for the special equipment installed by the conversion/
camper manufacturer should also be supplied with your vehicle. For any
additional instructions, please contact your conversion/camper manufacturer.
To obtain dimensional and technical specifications for your vehicle, refer to the
Body Builder’s Guide at
https://www.ramtrucks.com/ram-commercial/
body-builders-guide.html.
VEHICLE MODIFICATIONS/ALTERATIONS
SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating
precautions to be observed when using this component. It is important to
follow all warnings when operating your vehicle. See below for the definition of
each symbol Ú page 102.
WARNING!
These statements apply to operating procedures
that could result in a collision, bodily injury and/or
death.
CAUTION! These statements apply to procedures that could
result in damage to your vehicle.
NOTE: A suggestion which will improve installation,
operation, and reliability. If not followed, may result
in damage.
TIP: General ideas/solutions/suggestions on easier
use of the product or functionality.
PAGE REFERENCE
ARROW
Follow this reference for additional information on
a particular feature.
FOOTNOTE Supplementary and relevant information
pertaining to the topic.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in serious
injury or death.

23_DPF_OM_EN_USC_t.book Page 10

15
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle is equipped with a key fob which
supports Remote Keyless Entry (RKE) (if equipped)
and Keyless Enter ‘n Go™ (if equipped).
If the vehicle is equipped with remote power door
locks, the key fob allows you to lock or unlock all
doors, as well as activate the Panic Alarm, from
distances up to approximately 66 ft (20 m). The
key fob does not need to be pointed at the vehicle
to activate the system.
NOTE:
The key fob’s wireless signal may be blocked if
the key fob is located next to a mobile phone,
laptop, or other electronic device. This may
result in poor performance.
The key fob should not be placed next to the
wireless charging pad (if equipped).
In the ON/RUN position, all key fob buttons will
work until the vehicle reaches 2 mph (4 km/h).
Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low or
fully depleted battery. A low key fob battery can be
verified by referring to the instrument cluster,
which will display directions to follow
Úpage 427.
To Lock/Unlock The Doors
If the vehicle is equipped with remote power door
locks, push and release the unlock button on the
key fob once to unlock the driver’s door. Push the
unlock button twice within five seconds to unlock
all doors. If the vehicle is equipped with remote
power door locks, push and release the lock button
on the key fob to lock all doors.
When the doors are unlocked, the turn signals will
flash and the Illuminated Entry system will be
activated. When the doors are locked, the turn
signals will flash and the horn will chirp.
All doors can be programmed to unlock on the first
push of the unlock button. The horn chirp when the
lock button is pushed can be programmed on/off
within Uconnect Settings Ú page 199.
1 — Unlock
2 — Lock
3 — Remote Start (If Equipped)
4 — Panic
5 — Emergency Key
2

23_DPF_OM_EN_USC_t.book Page 15

16GETTING TO KNOW YOUR VEHICLE
Using The Panic Feature
To turn the Panic feature on or off, push the Panic
button on the key fob. When the Panic feature is
activated, the turn signals will flash, the horn may
pulse on and off (if equipped with horn alarm), and
the interior lights will turn on.
The Panic feature will stay on for three minutes
unless you turn it off by either pushing the Panic
button a second time or driving the vehicle at a
speed of 15 mph (24 km/h) or greater.
NOTE:
The interior lights will turn off if you place the
ignition in the ON/RUN position while the Panic
feature is activated. However, the exterior lights
and horn (if equipped with horn alarm) will
remain on.
You may need to be less than 35 ft (11 m) from
the vehicle when using the key fob to turn off the
Panic feature due to the radio frequency noises
emitted by the system.
Key Left Vehicle Feature
If a valid key fob is no longer detected inside the
vehicle while the vehicle’s ignition system is in the
ON/RUN or START position, the message “Key Fob
Has Left The Vehicle” will be shown in the
instrument cluster display along with an interior
chime. An exterior audible and visual alert will also
be activated to warn the driver. The vehicle’s horn will rapidly chirp three times
along with a single flash of the vehicle’s exterior
lights.
NOTE:
The doors have to be open and then closed in
order for the vehicle to detect a key fob; the Key
Left Vehicle feature will not activate until all of
the doors are closed.
These alerts will not be activated in situations
where the vehicle’s engine is left running with
the key fob inside.
Replacing The Battery In The Key Fob
The replacement battery model is one CR2032
battery.
NOTE:
Customers are recommended to use a battery
obtained from Mopar®. Aftermarket coin
battery dimensions may not meet the original
OEM coin battery dimensions.
Perchlorate Material — special handling may
apply. See www.dtsc.ca.gov/hazard
-
ouswaste/perchlorate for further information.
Do not touch the battery terminals that are on
the back housing or the printed circuit board.
1. Remove the emergency key (1) by pushing
and holding the release button (2) located on
the side of the key fob while pulling the
emergency key out with your other hand.

Emergency Key Removal

2. Hold the key fob with the button side facing down, and locate the small rectangular gap on
the left side between the housing and the back
cover of the key fob. Use a small screwdriver
(or similar tool) to pry open the left side of the
fob cover while applying pressure until the
cover snaps open.
1 — Emergency Key
2 — Emergency Key Release Button

23_DPF_OM_EN_USC_t.book Page 16

GETTING TO KNOW YOUR VEHICLE17
3. Next, locate the gap on the right side of the key fob, which is positioned farther to the edge
than the left side gap. Pry open the right side,
and remove the back cover.
4. Remove the battery by using a suitable tool, such as a screwdriver, to slide the battery
downward and back toward the key ring.

Key Fob Battery Location

NOTE:When replacing the battery, ensure the (+) sign on
the battery is facing upward. Avoid touching the
new battery with your fingers. Skin oils may cause
battery deterioration. If you touch a battery, clean
it with rubbing alcohol. 5. Replace the battery by using your thumb to
push down and slide the battery under the
small lip on the top edge of the opening.

Key Fob Battery Replacement

6. To assemble the key fob case, line up the top edge of the back cover with the top of the fob,
and press the edges into the interlocking
hinges until all edges snap together with no
large visual gaps.
7. Reinsert the emergency key until it locks into place.
NOTE:The key fob battery should only be replaced by
qualified technicians. If the battery requires
replacement, see an authorized dealer.
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by an
authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle.
WARNING!
The integrated key fob contains a coin cell
battery. Do not ingest the battery; there is a
chemical burn hazard. If the coin cell battery is
swallowed, it can cause severe internal burns
in just two hours and can lead to death.
If you think a battery may have been swal-
lowed or placed inside any part of the body,
seek immediate medical attention.
Keep new and used batteries away from chil -
dren. If the battery compartment does not
close securely, stop using the product and
keep it away from children.
2

23_DPF_OM_EN_USC_t.book Page 17

18GETTING TO KNOW YOUR VEHICLE
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has never
been programmed.
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer.
Keys must be ordered to the correct key cut to
match the vehicle locks.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed or
activated. Operation is automatic, regardless of
whether the vehicle is locked or unlocked. The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation. Therefore,
only key fobs that are programmed to the vehicle
can be used to start and operate the vehicle. The
system cannot reprogram a key fob obtained from
another vehicle.
After placing the ignition in the ON/RUN position,
the Vehicle Security Light will turn on for three
seconds for a bulb check. If the light remains on
after the bulb check, it indicates that there is a
problem with the electronics. In addition, if the light
begins to flash after the bulb check, it indicates
that someone attempted to start the engine with
an invalid key fob. In the event that a valid key fob
is used to start the engine but there is an issue
with the vehicle electronics, the engine will start
and shut off after two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than
10 seconds), it indicates that there is a fault in the
electronics. Should this occur, have the vehicle
serviced as soon as possible by an authorized
dealer.
All of the key fobs provided with your new vehicle
have been programmed to the vehicle electronics
Ú
page 427.
NOTE:A key fob that has not been programmed is also
considered an invalid key.
IGNITION SWITCH
KEYLESS ENTER ‘N GO™ IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button as long as
the Remote Keyless Entry key fob is in the
passenger compartment.
The Keyless Push Button Ignition has four
operating positions; three of which are labeled and
will illuminate when in position. The three positions
are OFF, ACC, and ON/RUN. The fourth position is
START. During START, RUN will illuminate.
NOTE:In case the ignition switch does not change with
the push of a button, the key fob may have a low or
depleted battery. In this situation, a backup
method can be used to operate the ignition switch.
Put the nose side (side opposite of the emergency
key) of the key fob against the START/STOP
ignition button, with your foot applied on the brake
pedal, and push to operate the ignition switch.
WARNING!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.
For vehicles equipped with Keyless
Enter ‘n Go™ Ignition, always remember to
place the ignition in the OFF position when
exiting the vehicle.
CAUTION!

The Sentry Key Immobilizer system is not compatible
with some aftermarket Remote Start systems. Use of
these systems may result in vehicle starting
problems and loss of security protection.

23_DPF_OM_EN_USC_t.book Page 18

GETTING TO KNOW YOUR VEHICLE19

Keyless Push Button Ignition

The push button ignition can be placed in the
following modes:
OFF
The engine is stopped.
Some electrical devices (e.g. power locks,
alarm, etc.) are still available.
ACC
Engine is not started.
Some electrical devices are available (e.g.
power windows, etc.). RUN

Driving position.
All electrical devices are available (e.g. climate
controls, heated seats, etc.).
START
The engine will start. In case the ignition switch does not change with
the push of a button, the key fob may have a low or
depleted battery. In this situation, a backup
method can be used to operate the ignition switch.
Put the nose side (side opposite of the emergency
key) of the key fob against the START/STOP
ignition button and push to operate the ignition
switch.

Backup Starting Method

1 — OFF
2 — ACC (Accessory)
3 — ON/RUN
WARNING!
When exiting the vehicle, always remove the
key fob from the vehicle and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the Keyless Enter ‘n Go™ Ignition in
the ON/RUN position. A child could operate
power windows, other controls, or move the
vehicle.
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation for thieves.
Always remove key fob from the vehicle and lock
all doors when leaving the vehicle unattended.
2

23_DPF_OM_EN_USC_t.book Page 19

20GETTING TO KNOW YOUR VEHICLE
NOTE:
The key fob may not be detected by the vehicle
Keyless Enter ‘n Go™ system if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal and prevent the Keyless Enter ‘n
Go™ system from starting the vehicle.
For more information on the engine starting
procedure, see Úpage 113.
REMOTE START — IF EQUIPPED
(GASOLINE)
This system uses the key fob to start the
engine conveniently from outside the
vehicle while still maintaining security.
The system has a range of approximately
300 ft (91 m).
Remote Start is used to defrost windows in cold
weather, and to reach a comfortable climate in all
ambient conditions before the driver enters the
vehicle.
NOTE:Obstructions between the vehicle and the key fob
may reduce this range Ú page 427.
HOW TO USE REMOTE START
Push and release the Remote Start button on the
key fob twice within five seconds. The parking
lights will flash, vehicle doors will lock, and the
horn will chirp twice (if programmed). Once the
vehicle has started, the engine will run for
15 minutes.
Pushing the Remote Start button a third time shuts
the engine off.
To drive the vehicle, push the unlock button, and
place the ignition in the ON/RUN position.
NOTE:
With Remote Start, the engine will only run for
15 minutes.
Remote Start can only be used twice.
If an engine fault is present or fuel level is low,
the vehicle will start and then shut down in 10
seconds.
The parking lights will turn on and remain on
during Remote Start mode.
For security, power window operation is
disabled when the vehicle is in the Remote Start
mode.
The ignition must be placed in the ON/RUN posi -
tion before the Remote Start sequence can be
repeated for a third cycle.
If your power door locks were unlocked, Remote
Start will automatically lock the doors.
All of the following conditions must be met before
the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not pressed)
Battery at an acceptable charge level
Panic button not pushed
Fuel meets minimum requirement
System not disabled from previous Remote
Start event
WARNING!

Do not start or run an engine in a closed garage
or confined area. Exhaust gas contains carbon
monoxide (CO) which is odorless and colorless.
Carbon monoxide is poisonous and can cause
serious injury or death when inhaled.

Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.

23_DPF_OM_EN_USC_t.book Page 20