Ram ProMaster 2014 Owner's Manual

Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped.
Be sure to keep your foot on the brake pedal when
shifting between these gears.The transmission shift lever has PARK, REVERSE, NEU-
TRAL, DRIVE, and Electronic Range Select (ERS) shift
positions. Manual downshifts can be made using the ERS
shift control (refer to “Electronic Range Select (ERS)
Operation” in this section for further information). Mov-
ing the shift lever into the ERS (-/+) position (beside the
DRIVE position) displays the current gear in the instru-
ment cluster, and prevents automatic upshifts beyond
this gear. In ERS mode, toggling the shift lever forward (-)
or rearward (+) will change the highest available gear.
NOTE:
If the shift lever cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed for-
ward) it is probably in the ERS (+/-) position (beside the
DRIVE position). In ERS mode, the transmission gear
limit (1, 2, 3, etc.) is displayed in the instrument cluster.
Move the shift lever to the right (into the DRIVE [D]
position) for access to PARK, REVERSE, and NEUTRAL.
Shift Lever
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Gear Ranges
DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating.
This is especially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in
motion. Apply the parking brake when leaving the
vehicle in this range.
When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake. When parking on a hill, apply the parking brake before
shifting the transmission to PARK, otherwise the load on
the transmission locking mechanism may make it diffi-
cult to move the shift lever out of PARK. As an added
precaution, turn the front wheels toward the curb on a
downhill grade, and away from the curb on an uphill
grade.
WARNING!
•
It is dangerous to shift out of PARK or NEUTRAL
if the engine speed is higher than idle speed. If
your foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when
the engine is idling normally and your foot is
firmly pressing the brake pedal.
(Continued)
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WARNING!(Continued)
•Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles,
you should never exit a vehicle while the engine is
running. Before exiting a vehicle, always apply the
parking brake, shift the transmission into PARK,
turn the engine OFF, and remove the ignition key.
Once the key is removed, the transmission is
locked in PARK, securing the vehicle against un-
wanted movement.
• When leaving the vehicle, always remove the igni-
tion key from the vehicle and lock the vehicle.
(Continued)
WARNING! (Continued)
•Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be
seriously or fatally injured. Children should be
warned not to touch the parking brake, brake pedal
or the transmission gear selector.
• Do not leave the ignition key in or near the vehicle
(or in a location accessible to children). A child
could operate power windows, other controls, or
move the vehicle.
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The following indicators should be used to ensure that you
have engaged the transmission into the PARK position:
•When shifting into PARK, firmly move the shift lever
all the way forward and to the left until it stops and is
fully seated.
• Look at the transmission gear position display and
verify that it indicates the PARK position.
• With the brake pedal released, verify the shift lever
will not move out of PARK.
CAUTION!
• Before moving the shift lever out of PARK, you
must turn the ignition switch from the LOCK/OFF
position to the ON/RUN position, and also press
the brake pedal. Otherwise, damage to the shift
lever could result.
(Continued)
CAUTION! (Continued)
•DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as this
can damage the drivetrain.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift
the transmission into PARK if you must leave the vehicle.
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WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing traffic
or road conditions. You might lose control of the
vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies”
for further information.DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through all forward gears. The
DRIVE position provides optimum driving characteris-
tics under all normal operating conditions.
When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), select Tow/Haul mode or
use the Electronic Range Select (ERS) shift control refer to
Electronic Range Select (ERS) Operation
in this section
for further information to select a lower gear range.
Under these conditions, using a lower gear range will
improve performance and extend transmission life by
reducing excessive shifting and heat buildup.
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During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature im-
proves warm up time of the engine and transmission to
achieve maximum efficiency. Engagement of the torque
converter clutch is inhibited until the transmission fluid
is warm (refer to the “Note” under “Torque Converter
Clutch” in this section). During extremely cold tempera-
tures (-16°F [-27°C] or below), operation may briefly be
limited to third gear only. Normal operation will resume
once the transmission temperature has risen to a suitable
level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in third gear regardless of which forward gear is selected.PARK, REVERSE, and NEUTRAL will continue to oper-
ate. The Malfunction Indicator Light (MIL) may be illu-
minated. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without dam-
aging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
204 STARTING AND OPERATING

NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear. For example, if
you shift the transmission into 4 (fourth gear), the
transmission will not shift above fourth gear, but will
shift through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically, shifting between all available gears. Moving the shift
lever to the ERS position (beside DRIVE) will activate
ERS mode, display the current gear in the instrument
cluster, and maintain that gear as the top available gear.
Once in ERS mode, moving the shift lever forward (-) or
rearward (+) will change the top available gear.
To exit ERS mode, simply return the shift lever to the
DRIVE position.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing a collision or
personal injury.
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Instrument Cluster Display 1 2 3 4 5 6 DActual Gear(s) Allowed 1 1–2 1–3 1–4 1–5 1–6 1–6
NOTE: To select the proper gear position for maximum
deceleration (engine braking), move the shift lever into
the ERS position, then tap it forward (-) repeatedly as the
vehicle slows. The transmission will shift to the range
from which the vehicle can best be slowed down.
Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (sixth gear). The transmission will
automatically shift into Overdrive if the following con-
ditions are present:
• The shift lever is in the DRIVE position.
• The transmission fluid has reached an adequate tem-
perature. •
The engine coolant has reached an adequate tempera-
ture.
• The vehicle speed is sufficiently high.
• The driver is not heavily pressing the accelerator.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying
a heavy load, etc., and frequent transmission shifting
occurs, press the TOW/HAUL switch to activate TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.
206 STARTING AND OPERATING

The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pressing the switch a second time restores
normal operation. Normal operation is always the default
at engine start-up. If TOW/HAUL mode is desired, the
switch must be pressed each time the engine is started.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
some accelerations, the clutch automatically disengages.
NOTE:
•The torque converter clutch will not engage, and the
transmission will not shift to sixth gear, until the transmission fluid and engine coolant are warm [usu-
ally after 1 to 3 miles (2 to 5 km) of driving]. Because
sixth gear is disabled, and engine speed is higher when
the torque converter clutch is not engaged, it may
seem as if the transmission is not shifting properly
when cold. This is normal. Using the Electronic Range
Select (ERS) shift control, when the transmission is
sufficiently warm, will demonstrate that the transmis-
sion is able to shift into and out of Overdrive.
• If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the trans-
mission into gear may seem sluggish. This is due to the
fluid partially draining from the torque converter into
the transmission. This condition is normal and will not
cause damage to the transmission. The torque con-
verter will refill within five seconds after starting the
engine.
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DRIVING ON SLIPPERY SURFACES
Acceleration
Rapid acceleration on snow covered, wet, or other slip-
pery surfaces may cause the driving wheels to pull
erratically to the right or left. This phenomenon occurs
when there is a difference in the surface traction under
the front (driving) wheels.
WARNING!
Rapid acceleration on slippery surfaces is dangerous.
Unequal traction can cause sudden pulling of the
front wheels. You could lose control of the vehicle
and possibly have a collision. Accelerate slowly and
carefully whenever there is likely to be poor traction
(ice, snow, wet, mud, loose sand, etc.).
Traction
When driving on wet or slushy roads, it is possible for a
wedge of water to build up between the tire and road
surface. This is hydroplaning and may cause partial or
complete loss of vehicle control and stopping ability. To
reduce this possibility, the following precautions should
be observed:
1. Slow down during rainstorms or when the roads areslushy.
2. Slow down if the road has standing water or puddles.
3. Replace the tires when tread wear indicators first become visible.
4. Keep tires properly inflated.
5. Maintain sufficient distance between your vehicle and the vehicle in front of you to avoid a collision in a
sudden stop.
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