Transmission Ram ProMaster 2014 Owner's Guide

WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing traffic
or road conditions. You might lose control of the
vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies”
for further information.DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through all forward gears. The
DRIVE position provides optimum driving characteris-
tics under all normal operating conditions.
When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), select Tow/Haul mode or
use the Electronic Range Select (ERS) shift control refer to
Electronic Range Select (ERS) Operation
in this section
for further information to select a lower gear range.
Under these conditions, using a lower gear range will
improve performance and extend transmission life by
reducing excessive shifting and heat buildup.
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During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature im-
proves warm up time of the engine and transmission to
achieve maximum efficiency. Engagement of the torque
converter clutch is inhibited until the transmission fluid
is warm (refer to the “Note” under “Torque Converter
Clutch” in this section). During extremely cold tempera-
tures (-16°F [-27°C] or below), operation may briefly be
limited to third gear only. Normal operation will resume
once the transmission temperature has risen to a suitable
level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in third gear regardless of which forward gear is selected.PARK, REVERSE, and NEUTRAL will continue to oper-
ate. The Malfunction Indicator Light (MIL) may be illu-
minated. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without dam-
aging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
204 STARTING AND OPERATING

NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear. For example, if
you shift the transmission into 4 (fourth gear), the
transmission will not shift above fourth gear, but will
shift through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically, shifting between all available gears. Moving the shift
lever to the ERS position (beside DRIVE) will activate
ERS mode, display the current gear in the instrument
cluster, and maintain that gear as the top available gear.
Once in ERS mode, moving the shift lever forward (-) or
rearward (+) will change the top available gear.
To exit ERS mode, simply return the shift lever to the
DRIVE position.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing a collision or
personal injury.
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STARTING AND OPERATING 205

Instrument Cluster Display 1 2 3 4 5 6 DActual Gear(s) Allowed 1 1–2 1–3 1–4 1–5 1–6 1–6
NOTE: To select the proper gear position for maximum
deceleration (engine braking), move the shift lever into
the ERS position, then tap it forward (-) repeatedly as the
vehicle slows. The transmission will shift to the range
from which the vehicle can best be slowed down.
Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (sixth gear). The transmission will
automatically shift into Overdrive if the following con-
ditions are present:
• The shift lever is in the DRIVE position.
• The transmission fluid has reached an adequate tem-
perature. •
The engine coolant has reached an adequate tempera-
ture.
• The vehicle speed is sufficiently high.
• The driver is not heavily pressing the accelerator.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying
a heavy load, etc., and frequent transmission shifting
occurs, press the TOW/HAUL switch to activate TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.
206 STARTING AND OPERATING

The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pressing the switch a second time restores
normal operation. Normal operation is always the default
at engine start-up. If TOW/HAUL mode is desired, the
switch must be pressed each time the engine is started.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
some accelerations, the clutch automatically disengages.
NOTE:
•The torque converter clutch will not engage, and the
transmission will not shift to sixth gear, until the transmission fluid and engine coolant are warm [usu-
ally after 1 to 3 miles (2 to 5 km) of driving]. Because
sixth gear is disabled, and engine speed is higher when
the torque converter clutch is not engaged, it may
seem as if the transmission is not shifting properly
when cold. This is normal. Using the Electronic Range
Select (ERS) shift control, when the transmission is
sufficiently warm, will demonstrate that the transmis-
sion is able to shift into and out of Overdrive.
• If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the trans-
mission into gear may seem sluggish. This is due to the
fluid partially draining from the torque converter into
the transmission. This condition is normal and will not
cause damage to the transmission. The torque con-
verter will refill within five seconds after starting the
engine.
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WARNING!
There may be situations on minor hills with a loaded
vehicle, or while pulling a trailer, when the system
will not activate and slight rolling may occur. This
could cause a collision with another vehicle or object.
Always remember the driver is responsible for brak-
ing the vehicle.
Towing With HSA
HSA will provide assistance when starting on a grade
when pulling a trailer.
WARNING!
•If you use a trailer brake controller with your
trailer, your trailer brakes may be activated and
deactivated with the brake switch. If so, when the
(Continued)
WARNING! (Continued)
brake pedal is released, there may not be enough
brake pressure to hold the vehicle and trailer on a
hill and this could cause a collision with another
vehicle or object behind you. In order to avoid
rolling down the hill while resuming acceleration,
manually activate the trailer brake prior to releas-
ing the brake pedal. Always remember the driver is
responsible for braking the vehicle.
• HSA is not a parking brake. If you stop the vehicle
on a hill without putting the transmission in PARK
and using the parking brake, it will roll down the
hill and could cause a collision with another ve-
hicle or object. Always remember to use the park-
ing brake while parking on a hill, and that the
driver is responsible for braking the vehicle.
224 STARTING AND OPERATING

Trailer Towing Weights (Maximum Trailer Weight Ratings)
Engine/
TransmissionVersions GVW
(Gross
Vehicle
Weight) WB
(wheel base) Max.
GAWR (Gross Axle
Weight
Rating) GCWR
(Gross
Combined Weight
Rating) Frontal
Area Max. GTW
(Gross
Trailer
Weight) Max. Tongue
Weight
3.6L/
Automatic All 8,550 lbs
(3 878 kg)
L1 118 in
(3 000 mm)Front
4,200 lbs
(1 905 kg) Rear
4,850 lbs
(2 200 kg) 11,500 lbs
(5 216 kg) H1
45.3 sq ft
(4.2 sq m) H2
51.7 sq ft
(4.8 sq m) 5,100 lbs
(2 313 kg) 220 lbs (100 kg)
Va n
510 lbs (231 kg)
Chassis Cab/ Cut Away
L2 136 in
(3 450 mm)
Front
4,400 lbs
(1 950 kg) Rear
5,200 lbs
(2 360 kg)
268 STARTING AND OPERATING

Engine/
TransmissionVersions GVW
(Gross
Vehicle
Weight) WB
(wheel base) Max.
GAWR (Gross Axle
Weight
Rating) GCWR
(Gross
Combined Weight
Rating) Frontal
Area Max. GTW
(Gross
Trailer
Weight) Max. Tongue
Weight
3.6L/
Automatic All 8,900 lbs
(4 036 kg)
L2 136 in
(3 450 mm)Front
4,400 lbs
(2 000 kg) Rear
5,000 lbs
(2 270 kg) 11,500 lbs
(5 216 kg) H1
45.3 sq ft
(4.2 sq m) H2
51.7 sq ft
(4.8 sq m) 5,100 lbs
(2 313 kg) 220 lbs (100 kg)
Va n
510 lbs (231 kg) Chassis Cab/ Cut Away
L4 159 in
(4 035 mm)Front
4,500 lbs
(2 040 kg) Rear
5,300 lbs
(2 400 kg)
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Engine/
TransmissionVersions GVW
(Gross
Vehicle
Weight) WB
(wheel base) Max.
GAWR (Gross Axle
Weight
Rating) GCWR
(Gross
Combined Weight
Rating) Frontal
Area Max. GTW
(Gross
Trailer
Weight) Max. Tongue
Weight
3.6L/
Automatic All 9,350 lbs
(4 241 kg)
L4 159 in
(4 035 mm)Front
4,350 lbs
(1 970 kg) Rear
5,300 lbs
(2 400 kg) 11,500 lbs
(5 216 kg) H1
45.3 sq ft
(4.2 sq m) H2
51.7 sq ft
(4.8 sq m) 5,100 lbs
(2 313 kg) 220 lbs (100 kg)
Va n
510 lbs (231 kg) Chassis Cab/ Cut Away
L5 159 in
(4 035 mm)Front
4,350 lbs
(1 970 kg) Rear
5,300 lbs
(2 400 kg)
270 STARTING AND OPERATING

WARNING!
Improper towing can lead to a collision. Follow these
guidelines to make your trailer towing as safe as
possible:
•Make certain that the load is secured in the trailer
and will not shift during travel. When trailering
cargo that is not fully secured, dynamic load shifts
can occur that may be difficult for the driver to
control. You could lose control of your vehicle and
have a collision.
• When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading can
cause a loss of control, poor performance or dam-
age to brakes, axle, engine, transmission, steering,
suspension, chassis structure or tires.
(Continued)
WARNING! (Continued)
•Safety chains must always be used between your
vehicle and trailer. Always connect the chains to
the hook retainers of the vehicle hitch. Cross the
chains under the trailer tongue and allow enough
slack for turning corners.
• Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on
the tow vehicle. Put the tow vehicle transmission in
PARK. For four-wheel drive vehicles, make sure
the transfer case is not in NEUTRAL. Always,
block or chockthe trailer wheels.
• GCWR must not be exceeded.
(Continued)
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