Transmission Ram ProMaster 2014 Service Manual

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial wrecker service.
Towing Condition Wheels OFF theGround ALL Models
Flat Tow NONEIf transmission is operable:
•Transmission in NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift or Dolly Tow
Rear
Front OK
Flatbed ALL BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws regarding
vehicles under tow must be observed.
316 WHAT TO DO IN EMERGENCIES

If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position.
If the key fob is unavailable or the vehicle’s battery is
discharged, see “Shift Lever Override” in this section for
instructions on shifting the automatic transmission out of
PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do
not attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
Automatic Transmission
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, this vehicle may be towed (with front
wheels on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 25 mph (40 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 25 mph (40 km/h) or farther than
15 miles (24 km), tow with the front wheels OFFthe
ground (using a flatbed truck, or wheel lift equipment
with the front wheels raised).
6
WHAT TO DO IN EMERGENCIES 317

CAUTION!
•Towing faster than 25 mph (40 km/h) or farther than
15 mi (24 km) with front wheels on the ground can
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
• Towing this vehicle in violation of the above re-
quirements can cause severe transmission damage.
Damage from improper towing is not covered un-
der the New Vehicle Limited Warranty.
318 WHAT TO DO IN EMERGENCIES

MAINTAINING YOUR VEHICLE
CONTENTS
ENGINE COMPARTMENT — 3.6L ..........321

ONBOARD DIAGNOSTIC SYSTEM — OBD II . . .322
▫ Loose Fuel Filler Cap Message ............323
 EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS .............323
 REPLACEMENT PARTS ..................325
 DEALER SERVICE ..................... .325
 MAINTENANCE PROCEDURES ...........325
▫ Engine Oil ......................... .327
▫ Engine Oil Filter ..................... .329▫
Engine Air Cleaner Filter ................329
▫ Exhaust System ..................... .330
▫ Maintenance-Free Battery ...............332
▫ Air Conditioner Maintenance .............334
▫ Body Lubrication .....................336
▫ Windshield Wiper Blades ...............337
▫ Cooling System ..................... .338
▫ Brake System ....................... .344
▫ Automatic Transmission
(3.6L Gasoline Engine Only) ..............346
7

ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors
the performance of the emissions, engine, and automatic
transmission control systems. When these systems are
operating properly, your vehicle will provide excellent
performance and fuel economy, as well as engine emis-
sions well within current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).”
It will also store diagnostic codes and other information
to assist your service technician in making repairs. Al-
though your vehicle will usually be drivable and not
need towing, see your authorized dealer for service as
soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability.
The vehicle must be serviced before any emissions
tests can be performed.
• If the MIL is flashing while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
322 MAINTAINING YOUR VEHICLE

Besides those maintenance items specified in the fixed
“Maintenance Schedule”, there are other components
which may require servicing or replacement in the future.
CAUTION!
•Failure to properly maintain your vehicle or per-
form repairs and service when necessary could
result in more costly repairs, damage to other
components or negatively impact vehicle perfor-
mance. Immediately have potential malfunctions
examined by an authorized dealer or qualified
repair center.
(Continued)
CAUTION! (Continued)
•Your vehicle has been built with improved fluids
that protect the performance and durability of your
vehicle and also allow extended maintenance inter-
vals. Do not use chemical flushes in these compo-
nents as the chemicals can damage your engine,
transmission, power steering or air conditioning.
Such damage is not covered by the New Vehicle
Limited Warranty. If a flush is needed because of
component malfunction, use only the specified
fluid for the flushing procedure.
326 MAINTAINING YOUR VEHICLE

Under normal operating conditions, the catalytic con-
verter will not require maintenance. However, it is im-
portant to keep the engine properly tuned to assure
proper catalyst operation and prevent possible catalyst
damage.
NOTE:Intentional tampering with emissions control
systems can result in civil penalties being assessed
against you.
In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe
and abnormal catalyst overheating. If this occurs, stop
the vehicle, turn off the engine and allow it to cool.
Service, including a tune-up to manufacturer’s specifica-
tions, should be obtained immediately.To minimize the possibility of catalytic converter damage:
• Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough
idle or malfunctioning operating conditions.
Maintenance-Free Battery
Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic main-
tenance required.
332 MAINTAINING YOUR VEHICLE

WARNING!(Continued)
•To avoid contamination from foreign matter or
moisture, use only new brake fluid or fluid that has
been in a tightly closed container. Keep the master
cylinder reservoir cap secured at all times. Brake
fluid in a open container absorbs moisture from the
air resulting in a lower boiling point. This may
cause it to boil unexpectedly during hard or pro-
longed braking, resulting in sudden brake failure.
This could result in a collision.
• Overfilling the brake fluid reservoir can result in
spilling brake fluid on hot engine parts, causing
the brake fluid to catch fire. Brake fluid can also
damage painted and vinyl surfaces, care should be
taken to avoid its contact with these surfaces.
(Continued)
WARNING! (Continued)
•Do not allow petroleum based fluid to contaminate
the brake fluid. Brake seal components could be
damaged, causing partial or complete brake failure.
This could result in a collision.
Automatic Transmission (3.6L Gasoline Engine
Only)
Selection Of Lubricant
It is important to use the proper transmission fluid to
ensure optimum transmission performance and life. Use
only the manufacturer’s specified transmission fluid.
Refer to “Fluids, Lubricants, and Genuine Parts” in this
section for fluid specifications. It is important to maintain
346 MAINTAINING YOUR VEHICLE

the transmission fluid at the correct level using the
recommended fluid. No chemical flushes should be used
in any transmission; only the approved lubricant should
be used.
CAUTION!
Using a transmission fluid other than the manufac-
turer’s recommended fluid may cause deterioration
in transmission shift quality and/or torque converter
shudder, and will require more frequent fluid
and filter changes. Refer to “Fluids, Lubricants, and
Genuine Parts” in this section for fluid specifica-
tions.
Special Additives
The manufacturer strongly recommends against using
any special additives in the transmission.
Automatic Transmission Fluid (ATF) is an engineered
product and its performance may be impaired by supple-
mental additives. Therefore, do not add any fluid additives
to the transmission. The only exception to this policy is the
use of special dyes for diagnosing fluid leaks. Avoid using
transmission sealers as they may adversely affect seals.
CAUTION!
Do not use chemical flushes in your transmission as
the chemicals can damage your transmission compo-
nents. Such damage is not covered by the New
Vehicle Limited Warranty.7
MAINTAINING YOUR VEHICLE 347

Fluid Level Check
The fluid level is preset at the factory and does not
require adjustment under normal operating conditions.
Routine fluid level checks are not required, therefore the
transmission filler tube is capped and no dipstick is
provided. Your authorized dealer can check your trans-
mission fluid level using a special service dipstick. If you
notice fluid leakage or transmission malfunction, visit
your authorized dealer immediately to have the trans-
mission fluid level checked. Operating the vehicle with
an improper fluid level can cause severe transmission
damage.
CAUTION!
If a transmission fluid leak occurs, visit your autho-
rized dealer immediately. Severe transmission dam-
age may occur. Your authorized dealer has the proper
tools to adjust the fluid level accurately.
Fluid And Filter Changes
Refer to the “Maintenance Schedule” for the proper
maintenance intervals.
In addition, change the fluid and filter if the fluid
becomes contaminated (with water, etc.), or if the trans-
mission is disassembled for any reason.
Appearance Care And Protection From Corrosion
Protection Of Body And Paint From Corrosion
Vehicle body care requirements vary according to geo-
graphic locations and usage. Chemicals that make roads
passable in snow and ice and those that are sprayed on
trees and road surfaces during other seasons are highly
corrosive to the metal in your vehicle. Outside parking,
which exposes your vehicle to airborne contaminants,
road surfaces on which the vehicle is operated, extreme
348 MAINTAINING YOUR VEHICLE