Ram ProMaster 2015 Owner's Manual

WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing traffic
or road conditions. You might lose control of the
vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies”
for further information.DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through all forward gears. The
DRIVE position provides optimum driving characteris-
tics under all normal operating conditions.
When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), select Tow/Haul mode or
use the Electronic Range Select (ERS) shift control (refer
to
Electronic Range Select (ERS) Operation in this
section for further information) to select a lower gear
range. Under these conditions, using a lower gear range
will improve performance and extend transmission life
by reducing excessive shifting and heat buildup.
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During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature im-
proves warm up time of the engine and transmission to
achieve maximum efficiency. Engagement of the torque
converter clutch is inhibited until the transmission fluid
is warm (refer to the “Note” under “Torque Converter
Clutch” in this section). During extremely cold tempera-
tures (-16°F [-27°C] or below), operation may briefly be
limited to third gear only. Normal operation will resume
once the transmission temperature has risen to a suitable
level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in third gear regardless of which forward gear is selected.PARK, REVERSE, and NEUTRAL will continue to oper-
ate. The Malfunction Indicator Light (MIL) may be illu-
minated. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without dam-
aging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
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NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear. For example, if
you set the transmission gear limit to 4 (fourth gear), the
transmission will not shift above fourth gear, but will
shift through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically, shifting between all available gears. Moving the shift
lever to the ERS position (beside DRIVE) will activate
ERS mode, display the current gear in the instrument
cluster, and set that gear as the top available gear. Once in
ERS mode, moving the shift lever forward (-) or rearward
(+) will change the top available gear.
To exit ERS mode, simply return the shift lever to the
DRIVE position.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing a collision or
personal injury.
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Instrument
Cluster
Display123456D
Actual
Gear(s)
Allowed 1
1–2 1–3 1–4 1–5 1–6 1–6
NOTE: To select the proper gear position for maximum
deceleration (engine braking), move the shift lever into
the ERS position, then tap it forward (-) repeatedly as the
vehicle slows. The transmission will shift to the range
from which the vehicle can best be slowed down.
Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (sixth gear). The transmission will
automatically shift into Overdrive if the following con-
ditions are present:
• The shift lever is in the DRIVE position. •
The transmission fluid has reached an adequate tem-
perature.
• The engine coolant has reached an adequate tempera-
ture.
• The vehicle speed is sufficiently high.
• The driver is not heavily pressing the accelerator.
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When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, push the TOW/HAUL switch to activate TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode
has been activated. Pushing the switch a second time
restores normal operation. Normal operation is always
the default at engine start-up. If TOW/HAUL mode is
desired, the switch must be pushed each time the engine
is started.Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
some accelerations, the clutch automatically disengages.
NOTE:
•
The torque converter clutch will not engage, until the
transmission fluid and engine coolant are warm [usu-
ally after 1 to 3 miles (2 to 5 km) of driving]. Because
the engine speed is higher when the torque converter
clutch is not engaged, it may seem as if the transmis-
sion is not shifting into Overdrive when cold. This is
normal. Using the Electronic Range Select (ERS) shift
control, when the transmission is sufficiently warm,
will demonstrate that the transmission is able to shift
into and out of Overdrive.
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•If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the trans-
mission into gear may seem sluggish. This is due to the
fluid partially draining from the torque converter into
the transmission. This condition is normal and will not
cause damage to the transmission. The torque con-
verter will refill within five seconds after starting the
engine.
DRIVING ON SLIPPERY SURFACES
Acceleration
Rapid acceleration on snow covered, wet, or other slip-
pery surfaces may cause the driving wheels to pull
erratically to the right or left. This phenomenon occurs
when there is a difference in the surface traction under
the front (driving) wheels.
WARNING!
Rapid acceleration on slippery surfaces is dangerous.
Unequal traction can cause sudden pulling of the
front wheels. You could lose control of the vehicle
and possibly have a collision. Accelerate slowly and
carefully whenever there is likely to be poor traction
(ice, snow, wet, mud, loose sand, etc.).
Traction
When driving on wet or slushy roads, it is possible for a
wedge of water to build up between the tire and road
surface. This is hydroplaning and may cause partial or
complete loss of vehicle control and stopping ability. To
reduce this possibility, the following precautions should
be observed:
1. Slow down during rainstorms or when the roads are
slushy.
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2. Slow down if the road has standing water or puddles.
3. Replace the tires when tread wear indicators firstbecome visible.
4. Keep tires properly inflated.
5. Maintain sufficient distance between your vehicle and the vehicle in front of you to avoid a collision in a
sudden stop.
DRIVING THROUGH WATER
Driving through water more than a few inches/
centimeters deep will require extra caution to ensure
safety and prevent damage to your vehicle.
Flowing/Rising Water
WARNING!
Do not drive on or across a road or path where water
is flowing and/or rising (as in storm run-off). Flow-
ing water can wear away the road or path’s surface
and cause your vehicle to sink into deeper water.
Furthermore, flowing and/or rising water can carry
your vehicle away swiftly. Failure to follow this
warning may result in injuries that are serious or
fatal to you, your passengers, and others around you.
Shallow Standing Water
Although your vehicle is capable of driving through
shallow standing water, consider the following Cautions
and Warnings before doing so.
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WARNING!
•Driving through standing water limits your vehi-
cle’s traction capabilities. Do not exceed 5 mph
(8 km/h) when driving through standing water.
• Driving through standing water limits your vehi-
cle’s braking capabilities, which increases stopping
distances. Therefore, after driving through stand-
ing water, drive slowly and lightly press on the
brake pedal several times to dry the brakes.
• Failure to follow these warnings may result in
injuries that are serious or fatal to you, your pas-
sengers, and others around you.
CAUTION!
•Always check the depth of the standing water
before driving through it. Never drive through
(Continued)
CAUTION! (Continued)
standing water that is deeper than the bottom of
the tire rims mounted on the vehicle.
• Determine the condition of the road or the path
that is under water and if there are any obstacles in
the way before driving through the standing water.
• Do not exceed 5 mph (8 km/h) when driving
through standing water. This will minimize wave
effects.
• Driving through standing water may cause damage
to your vehicle’s drivetrain components. Always
inspect your vehicle’s fluids (i.e., engine oil, trans-
mission, axle, etc.) for signs of contamination (i.e.,
fluid that is milky or foamy in appearance) after
driving through standing water. Do not continue to
operate the vehicle if any fluid appears contami-
nated, as this may result in further damage. Such
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CAUTION!(Continued)
damage is not covered by the New Vehicle Limited
Warranty.
• Getting water inside your vehicle’s engine can
cause it to lock up and stall out, and cause serious
internal damage to the engine. Such damage is not
covered by the New Vehicle Limited Warranty.
POWER STEERING
The standard power steering system will give you good
vehicle response and increased ease of maneuverability
in tight spaces. The system will provide mechanical
steering capability if power assist is lost.
If for some reason the power assist is interrupted, it will
still be possible to steer your vehicle. Under these condi-
tions, you will observe a substantial increase in steering
effort, especially at very low vehicle speeds and during
parking maneuvers. NOTE:
•
Increased noise levels at the end of the steering wheel
travel are considered normal and do not indicate that
there is a problem with the power steering system.
• Upon initial start-up in cold weather, the power steer-
ing pump may make noise for a short amount of time.
This is due to the cold, thick fluid in the steering
system. This noise should be considered normal, and it
does not in any way damage the steering system.
CAUTION!
Prolonged operation of the steering system at the end
of the steering wheel travel will increase the steering
fluid temperature and it should be avoided when
possible. Damage to the power steering pump may
occur.
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Power Steering Fluid Check
Checking the power steering fluid level at a defined
service interval is not required. The fluid should only be
checked if a leak is suspected, abnormal noises are
apparent, and/or the system is not functioning as antici-
pated. Coordinate inspection efforts through an autho-
rized dealer.
CAUTION!
Do not use chemical flushes in your power steering
system as the chemicals can damage your power
steering components. Such damage is not covered by
the New Vehicle Limited Warranty.
WARNING!
Fluid level should be checked on a level surface and
with the engine off to prevent injury from moving
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WARNING!(Continued)
parts and to ensure accurate fluid level reading. Do
not overfill. Use only manufacturer’s recommended
power steering fluid.
If necessary, add fluid to restore to the proper indicated
level. With a clean cloth, wipe any spilled fluid from all
surfaces. Refer to “Fluids, Lubricants, And Genuine
Parts” in “Maintaining Your Vehicle” for further informa-
tion.
PARKING BRAKE
Before leaving the vehicle, make sure that the parking
brake is fully applied.
The parking brake lever is located on the outboard side of
the drivers seat. To apply the parking brake, pull the
lever up as firmly as possible. To release the parking
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