tow Ram ProMaster 2015 Workshop Manual

Towing Condition Wheels OFF theGround ALL Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift or Dolly
To w Rear
Front OK
Flatbed ALL BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws regarding
vehicles under tow must be observed. If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position.
If the key fob is unavailable or the vehicle’s battery is
discharged, see “Shift Lever Override” in this section for
instructions on shifting the automatic transmission out of
PARK for towing.
6
WHAT TO DO IN EMERGENCIES 325

CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do
not attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
Automatic Transmission
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, this vehicle may be towed (with front
wheels on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 25 mph (40 km/h). •
The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 25 mph (40 km/h) or farther than 15
miles (24 km), tow with the front wheels OFFthe ground
(using a flatbed truck, or wheel lift equipment with the
front wheels raised).
CAUTION!
• Towing faster than 25 mph (40 km/h) or farther than
15 miles (24 km) with front wheels on the ground
can cause severe transmission damage. Damage
from improper towing is not covered under the
New Vehicle Limited Warranty.
• Towing this vehicle in violation of the above re-
quirements can cause severe transmission damage.
Damage from improper towing is not covered un-
der the New Vehicle Limited Warranty.
326 WHAT TO DO IN EMERGENCIES

ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors
the performance of the emissions, engine, and automatic
transmission control systems. When these systems are
operating properly, your vehicle will provide excellent
performance and fuel economy, as well as engine emis-
sions well within current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Al-
though your vehicle will usually be drivable and not
need towing, see your authorized dealer for service as
soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability.
The vehicle must be serviced before any emissions
tests can be performed.
• If the MIL is flashing while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines that the fuel
filler cap is loose, improperly installed, or damaged, a
“Check fuel cap” message will be displayed in the
Electronic Vehicle Information Center (EVIC). Refer to
330 MAINTAINING YOUR VEHICLE

To minimize the possibility of catalytic converter dam-
age:
•Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough
idle or malfunctioning operating conditions.
Maintenance-Free Battery
Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic main-
tenance required.
WARNING!
•Battery fluid is a corrosive acid solution and can
burn or even blind you. Do not allow battery fluid
to contact your eyes, skin, or clothing. Do not lean
over a battery when attaching clamps. If acid
splashes in eyes or on skin, flush the area imme-
diately with large amounts of water. Refer to
“Jump-Starting Procedures” in “What To Do In
Emergencies” for further information.
• Battery gas is flammable and explosive. Keep
flame or sparks away from the battery. Do not use
a booster battery or any other booster source with
an output greater than 12 Volts. Do not allow cable
clamps to touch each other.
• Battery posts, terminals, and related accessories
contain lead and lead compounds. Wash hands
after handling.
340 MAINTAINING YOUR VEHICLE

CAUTION!
Do not use scouring pads, steel wool, a bristle brush,
or metal polishes. Do not use oven cleaner. These
products may damage the wheel’s protective finish.
Avoid automatic car washes that use acidic solutions
or harsh brushes that may damage the wheel’s pro-
tective finish. Only MOPAR® Wheel Cleaner or
equivalent is recommended.
Stain Repel Fabric Cleaning Procedure — If
Equipped
Stain Repel seats may be cleaned in the following man-
ner:
•Remove as much of the stain as possible by blotting
with a clean, dry towel.
• Blot any remaining stain with a clean, damp towel. •
For tough stains, apply MOPAR® Total Clean, or a
mild soap solution to a clean, damp cloth and remove
stain. Use a fresh, damp towel to remove soap residue.
• For grease stains, apply MOPAR® Multi-Purpose
Cleaner to a clean, damp cloth and remove stain. Use
a fresh, damp towel to remove soap residue.
• Do not use any harsh solvents or any other form of
protectants on Stain Repel products.
Interior Care
Instrument Panel Surfaces
The instrument panel cover has a low glare surface,
which minimizes reflections in the windshield. Do not
use protectants or other products which may cause
undesirable reflections. Use soap and warm water to
restore the low glare surface.
358 MAINTAINING YOUR VEHICLE

Plastic is not as scratch resistant as glass and therefore
different lens cleaning procedures must be followed.
To minimize the possibility of scratching the lenses and
reducing light output, avoid wiping with a dry cloth. To
remove road dirt, wash with a mild soap solution fol-
lowed by rinsing.
Do not use abrasive cleaning components, solvents, steel
wool or other aggressive material to clean the lenses.
Glass Surfaces
All glass surfaces should be cleaned on a regular basis
with MOPAR® Glass Cleaner, or any commercial
household-type glass cleaner. Never use an abrasive type
cleaner. Use caution when cleaning the inside rear win-
dow equipped with electric defrosters or windows
equipped with radio antennas. Do not use scrapers or
other sharp instrument that may scratch the elements.When cleaning the rear view mirror, spray cleaner on the
towel or cloth that you are using. Do not spray cleaner
directly on the mirror.
Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this vehicle are
molded in clear plastic. When cleaning the lenses, care
must be taken to avoid scratching the plastic.
1. Clean with a wet soft cloth. A mild soap solution may
be used, but do not use high alcohol content or
abrasive cleaners. If soap is used, wipe clean with a
clean damp cloth.
2. Dry with a soft cloth.
Seat Belt Maintenance
Do not bleach, dye, or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the fabric.
Sun damage can also weaken the fabric.
360 MAINTAINING YOUR VEHICLE

MAINTENANCE SCHEDULE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate in the instrument clus-
ter. This means that service is required for your vehicle.
Operating conditions such as frequent short-trips, trailer
tow, and extremely hot or cold ambient temperatures will
influence when the “Oil Change Required” message is
displayed. Severe Operating Conditions can cause the
change oil message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone otherthan your authorized dealer, the message can be reset by
referring to the steps described under “Electronic Vehicle
Information Center (EVIC)” in “Understanding Your
Instrument Panel” for further information.
NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km) or twelve months,
whichever comes first.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) if the vehicle
is operated in a dusty and off road environment. This
type of vehicle use is considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level
• Check windshield washer fluid level
• Check the tire inflation pressures and look for unusual
wear or damage
388 MAINTENANCE SCHEDULES

Corrosion Protection.......................355
Cruise Light ............................ .128
Cupholders ..........................118,361
Customer Assistance .......................397
Customer Programmable Features .............169
Data Recorder, Event .......................51
Dealer Service ............................333
Defroster, Windshield ....................66, 186
Diagnostic System, Onboard .................330
Dimmer Control ...........................92
Dimmer Switch, Headlight ...................94
Dipsticks Automatic Transmission ..................354
Oil (Engine) .......................... .334
Power Steering ........................ .218
Disabled Vehicle Towing ....................324
Disposal Antifreeze (Engine Coolant) ................350Door Locks
..............................20
Door Locks, Automatic ......................22
Driving Through Flowing, Rising, Or Shallow Standing
Water ............................... .215
Electric Remote Mirrors ......................73
Electronic Brake Control System ...............221
Brake Assist System .....................223
Electronic Speed Control (Cruise Control) ........101
Electronic Stability Control (ESC) ..............224
Electronic Vehicle Information Center (EVIC) Exit Trip ............................. .146
NewTrip ............................ .146
Start Of Trip Procedure ...................146
Trip Computer ........................ .146
Trip Functions ........................ .147
Emergency, In Case Of Freeing Vehicle When Stuck ................323
10
INDEX 409

GaugesFuel .................................128
Odometer ............................ .128
Speedometer ..........................128
Tachometer ............................128
Gear Ranges ............................ .205
Gear Select Lever Override ..................324
General Information ....................183, 261
General Maintenance .......................128
Glass Cleaning .......................... .360
Gross Axle Weight Rating ................269, 272
Gross Vehicle Weight Rating ..............269, 272
Guide, Body Builders ........................6
GVWR .................................269
Hazard Driving Through Flowing, Rising, Or Shallow
Standing Water ........................ .215
Hazard Warning Flasher ....................287 Headlights
Cleaning ............................ .359
High Beam ............................94
High Beam/Low Beam Select Switch ..........94
Passing ...............................94
Switch ................................92
Head Restraints ...........................86
Heated Mirrors ............................74
Heated Seats .............................85
Heater .................................183
Heater, Engine Block .......................202
High Beam/Low Beam Select (Dimmer) Switch .....94
Hill Start Assist .......................... .228
Hitches Trailer Towing ........................ .274
Hood Release .............................89
Ignition .................................11
Key..................................11
412 INDEX

Owner’s Manual (Operator Manual)..........4,401
Paint Care ............................. .355
Parking Brake ............................218
ParkSense® System, Rear ....................105
Passing Light .............................94
Personal Settings ..........................169
Pets ....................................61
Placard, Tire And Loading Information ..........238
Power Mirrors ...............................73
Steering .......................... .217, 218
Windows ..............................22
Power Steering Fluid .......................385
Pregnant Women And Seat Belts ...............33
Pretensioners Seat Belts ..............................34
Radial Ply Tires ..........................245 Radiator Cap (Coolant Pressure Cap)
...........349
Radio Operation ..........................182
Rear Camera .............................111
Rear ParkSense System .....................105
Rearview Mirrors ..........................72
Recorder, Event Data .......................51
Recreational Towing .......................283
Reformulated Gasoline .....................262
Refrigerant ............................. .342
Reminder, Seat Belt .........................26
Remote Keyless Entry (RKE) FCC General Information ..................19
Remote Sound System (Radio) Controls .........181
Replacement Bulbs ........................376
Replacement Keys .........................14
Replacement Parts ........................ .333
Replacement Tires ........................ .253
Reporting Safety Defects ....................400
Restraint, Head ...........................86
416 INDEX