tow Ram ProMaster 2017 Owner's Guide

upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), select Tow/Haul mode or use the
Electronic Range Select (ERS) shift control (refer toElec-
tronic Range Select (ERS) Operation in this section for
further information) to select a lower gear range. Under
these conditions, using a lower gear range will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of the torque converter clutch
is inhibited until the transmission fluid is warm (refer to
the “Note” under “Torque Converter Clutch” in this sec-
tion). During extremely cold temperatures (-16°F [-27°C] or
below), operation may briefly be limited to third gear only.
Normal operation will resume once the transmission tem-
perature has risen to a suitable level. Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in third gear regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to operate.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
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STARTING AND OPERATING 183

NOTE:To select the proper gear position for maximum
deceleration (engine braking), move the gear selector into
the ERS position, then tap it forward (-) repeatedly as the
vehicle slows. The transmission will shift to the range from
which the vehicle can best be slowed down.
Overdrive Operation
The automatic transmission includes an electronically con-
trolled Overdrive (sixth gear). The transmission will auto-
matically shift into Overdrive if the following conditions
are present:
• The gear selector is in the DRIVE position.
• The transmission fluid has reached an adequate tem-
perature.
• The engine coolant has reached an adequate tempera-
ture.
• The vehicle speed is sufficiently high.
• The driver is not heavily pressing the accelerator.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting occurs,
push the TOW/HAUL switch to activate TOW/HAUL mode. This will improve performance and reduce the
potential for transmission overheating or failure due to
excessive shifting. When operating in TOW/HAUL mode,
transmission upshifts are delayed, and the transmission
will automatically downshift (for engine braking) during
steady braking maneuvers.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pushing the switch a second time restores
normal operation. Normal operation is always the default
at engine start-up. If TOW/HAUL mode is desired, the
switch must be pushed each time the engine is started.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some
accelerations, the clutch automatically disengages.
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STARTING AND OPERATING 185

When the parking brake is applied with the ignition switch
in the MAR (ACC/ON/RUN) position, the Brake Warning
Light in the instrument cluster will illuminate.
When parking on a hill, it is important to turn the front
wheels toward the curb on a downhill grade and away
from the curb on an uphill grade. The parking brake
should always be applied whenever the driver is not in the
vehicle.
WARNING!
•Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
• Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children
should be warned not to touch the parking brake,
brake pedal or the gear selector.
• Do not leave the key fob in or near the vehicle or in
a location accessible to children. A child could oper-
ate power windows, other controls, or move the
vehicle.
• Be sure the parking brake is fully disengaged before
driving; failure to do so can lead to brake failure and
a collision.
• Always fully apply the parking brake when leaving
your vehicle, or it may roll and cause damage or
injury. Also be certain to leave a manual transmis-
sion in FIRST gear or REVERSE gear. Failure to do so
may allow the vehicle to roll and cause damage or
injury.
Parking Brake
1 — Parking Brake Release Button
2 — Parking Brake Lever 190 STARTING AND OPERATING

speeds greater than 30 mph (48 km/h), see your authorized
dealer as soon as possible to have the problem diagnosed
and corrected.
The “ESC Activation/Malfunction Indicator Light” (lo-
cated in the instrument cluster) starts to flash as soon as the
tires lose traction and the ESC system becomes active. The
“ESC Activation/Malfunction Indicator Light” also flashes
when TCS is active. If the “ESC Activation/Malfunction
Indicator Light” begins to flash during acceleration, ease
up on the accelerator and apply as little throttle as possible.
Be sure to adapt your speed and driving to the prevailing
road conditions.
NOTE:
•The “ESC Activation/Malfunction Indicator Light” and
the “ESC OFF Indicator Light” come on momentarily
each time the ignition switch is turned ON.
• Each time the ignition is turned ON, the ESC system will
be ON even if it was turned off previously.
• The ESC system will make buzzing or clicking sounds
when it is active. This is normal; the sounds will stop when ESC becomes inactive following the maneuver
that caused the ESC activation.
The “ESC OFF Indicator Light” indicates the
Electronic Stability Control (ESC) is off.
Trailer Sway Control (TSC)
TSC uses sensors in the vehicle to recognize an excessively
swaying trailer and will take the appropriate actions to
attempt to stop the sway. The system may reduce engine
power and apply the brake of the appropriate wheel(s) to
counteract the sway of the trailer. TSC will become active
automatically once an excessively swaying trailer is recog-
nized. Note that TSC cannot stop all trailers from swaying.
Always use caution when towing a trailer and follow the
trailer tongue weight recommendations. Refer to “Trailer
Towing” in this section for further information. When TSC
is functioning, the “ESC Activation/Malfunction Indicator
Light” will flash, the engine power may be reduced and
you may feel the brakes being applied to individual wheels
to attempt to stop the trailer from swaying. TSC is disabled
when the ESC system is in the “Partial Off” mode.
196 STARTING AND OPERATING

WARNING!
If TSC activates while driving, slow the vehicle down,
stop at the nearest safe location, and adjust the trailer
load to eliminate trailer sway.
Hill Start Assist (HSA)
The HSA system is designed to assist the driver when
starting a vehicle from a stop on a hill. HSA will maintain
the level of brake pressure the driver applied for a short
period of time after the driver takes their foot off of the
brake pedal. If the driver does not apply the throttle during
this short period of time, the system will release brake
pressure and the vehicle will roll down the hill. The system
will release brake pressure in proportion to the amount of
throttle applied as the vehicle starts to move in the
intended direction of travel.
HSA Activation Criteria
The following criteria must be met in order for HSA to
activate:
•Vehicle must be stopped.
• Vehicle must be on a 6% (approximate) grade or greater
hill. •
Gear selection matches vehicle uphill direction (i.e.,
vehicle facing uphill is in forward gear; vehicle backing
uphill is in REVERSE gear).
HSA will work in REVERSE and all forward gears when
the activation criteria have been met. The system will not
activate if the vehicle is placed in NEUTRAL or PARK.
WARNING!
There may be situations on minor hills with a loaded
vehicle, or while pulling a trailer, when the system will
not activate and slight rolling may occur. This could
cause a collision with another vehicle or object. Always
remember the driver is responsible for braking the
vehicle.
Towing With HSA
HSA will provide assistance when starting on a grade
when pulling a trailer.
WARNING!
• If you use a trailer brake controller with your trailer,
your trailer brakes may be activated and deactivated
(Continued)
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STARTING AND OPERATING 197

Tire And Loading Information Placard
This placard tells you important information about the:
1. Number of people that can be carried in the vehicle.
2. Total weight your vehicle can carry.
3. Tire size designed for your vehicle.
4. Cold tire inflation pressures for the front, rear, and sparetires.
Loading
The vehicle maximum load on the tire must not exceed the
load carrying capacity of the tire on your vehicle. You will
not exceed the tire’s load carrying capacity if you adhere to
the loading conditions, tire size, and cold tire inflation
pressures specified on the Tire and Loading Information
placard in “Vehicle Loading” in the “Starting And Operat-
ing” section of this manual.
NOTE: Under a maximum loaded vehicle condition, gross
axle weight ratings (GAWRs) for the front and rear axles
must not be exceeded. For further information on GAWRs,
vehicle loading, and trailer towing, refer to “Vehicle Load-
ing” in the “Starting And Operating” section of this
manual.
To determine the maximum loading conditions of your
vehicle, locate the statement “The combined weight of
occupants and cargo should never exceed XXX kg or
XXX lbs” on the Tire and Loading Information placard. The
combined weight of occupants, cargo/luggage and trailer
tongue weight (if applicable) should never exceed the
weight referenced here.
Tire And Loading Information Placard
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STARTING AND OPERATING 205

Steps For Determining Correct Load Limit—
(1) Locate the statement “The combined weight of occu-
pants and cargo should never exceed XXX kg or XXX lbs.”
on your vehicle’s placard.
(2) Determine the combined weight of the driver and
passengers that will be riding in your vehicle.
(3) Subtract the combined weight of the driver and passen-
gers from XXX kg or XXX lbs.
(4) The resulting figure equals the available amount of
cargo and luggage load capacity. For example, if “XXX”
amount equals 1400 lbs. and there will be five 150 lb
passengers in your vehicle, the amount of available cargo
and luggage load capacity is 650 lbs. (1400-750 (5x150) =
650 lbs.)
(5) Determine the combined weight of luggage and cargo
being loaded on the vehicle. That weight may not safely
exceed the available cargo and luggage load capacity
calculated in Step 4.
(6) If your vehicle will be towing a trailer, load from your
trailer will be transferred to your vehicle. Consult this
manual to determine how this reduces the available cargo
and luggage load capacity of your vehicle.Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg and there will
be five 68 kg passengers in your vehicle, the amount of
available cargo and luggage load capacity is 295 kg (635-
340 (5x68) = 295 kg) as shown in step 4.
NOTE:
•
If your vehicle will be towing a trailer, load from your
trailer will be transferred to your vehicle. The following
table shows examples on how to calculate total load,
cargo/luggage, and towing capacities of your vehicle
with varying seating configurations and number and
size of occupants. This table is for illustration purposes
only and may not be accurate for the seating and load
carry capacity of your vehicle.
• For the following example, the combined weight of
occupants and cargo should never exceed 865 lbs
(392 kg).
206 STARTING AND OPERATING

Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive 50 miles
(80 km) at 50 mph (80 km/h) after a rapid loss of inflation
pressure. This rapid loss of inflation is referred to as the
Run Flat mode. A Run Flat mode occurs when the tire
inflation pressure is of/or below 14 psi (96 kPa). Once a
Run Flat tire reaches the run flat mode it has limited
driving capabilities and needs to be replaced immediately.
A Run Flat tire is not repairable.
It is not recommended driving a vehicle loaded at full
capacity or to tow a trailer while a tire is in the run flat
mode.
See the tire pressure monitoring section for more informa-
tion.
Spare Tires — If Equipped
NOTE:For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to the “Tire Service Kit” section
located in your Owner ’s Information kit for further infor-
mation.
CAUTION!
Because of the reduced ground clearance, do not take
your vehicle through an automatic car wash with a
compact or limited-use temporary spare installed.
Damage to the vehicle may result.
Spare Tire Matching Original Equipped Tire And
Wheel — If Equipped
Your vehicle may be equipped with a spare tire and wheel
equivalent in look and function to the original equipment
tire and wheel found on the front or rear axle of your
vehicle. This spare tire may be used in the tire rotation for
your vehicle. If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire rotation
pattern.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency use only.
You can identify if your vehicle is equipped with a compact
spare by looking at the spare tire description on the Tire
and Loading Information Placard located on the driver ’s
side door opening or on the sidewall of the tire. Compact
212 STARTING AND OPERATING

Figure out the weight on the front and rear of the vehicle
separately. It is important that you distribute the load
evenly over the front and rear axles.
Overloading can cause potential safety hazards and
shorten useful service life. Heavier axles or suspension
components do not necessarily increase the vehicle’s
GVWR.
Loading
To load your vehicle properly, first figure out its empty
weight, axle-by-axle and side-by-side. Store heavier items
down low and be sure you distribute their weight as
evenly as possible. Stow all loose items securely before
driving. If weighing the loaded vehicle shows that you
have exceeded either GAWR, but the total load is within
the specified GVWR, you must redistribute the weight.
Improper weight distribution can have an adverse effect on
the way your vehicle steers and handles and the way the
brakes operate.
NOTE:Refer to the “Vehicle Certification Label” affixed to
the rear of the driver’s door for your vehicle’s GVWR and
GAWRs.
TRAILER TOWING
In this section you will find safety tips and information on
limits to the type of towing you can reasonably do with
your vehicle. Before towing a trailer, carefully review this
information to tow your load as efficiently and safely as
possible.
To maintain the New Vehicle Limited Warranty coverage,
follow the requirements and recommendations in this
manual concerning vehicles used for trailer towing.
Common Towing Definitions
The following trailer towing related definitions will assist
you in understanding the following information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your vehicle.
This includes driver, passengers, cargo and tongue weight.
The total load must be limited so that you do not exceed
the GVWR. Refer to “Vehicle Loading/Vehicle Certification
Label” in “Starting And Operating” for further informa-
tion.
230 STARTING AND OPERATING

hitches are the most popular on the market today and they
are commonly used to tow small and medium sized
trailers.
Weight-Distributing Hitch
A weight-distributing system works by applying leverage
through spring (load) bars. They are typically used for
heavier loads to distribute trailer tongue weight to the tow
vehicle’s front axle and the trailer axle(s). When used in
accordance with the manufacturer’s directions, it provides
for a more level ride, offering more consistent steering and
brake control thereby enhancing towing safety. The addi-
tion of a friction/hydraulic sway control also dampens
sway caused by traffic and crosswinds and contributes
positively to tow vehicle and trailer stability. Trailer sway
control and a weight distributing (load equalizing) hitch
are recommended for heavier Tongue Weights (TW) and
may be required depending on vehicle and trailer
configuration/loading to comply with Gross Axle Weight
Rating (GAWR) requirements.
WARNING!
•An improperly adjusted Weight Distributing Hitch
system may reduce handling, stability, braking per-
formance, and could result in a collision.
• Weight Distributing Systems may not be compatible
with Surge Brake Couplers. Consult with your hitch
and trailer manufacturer or a reputable Recreational
Vehicle dealer for additional information.
Trailer Hitch Classification
The following chart provides the industry standard for the
maximum trailer weight a given trailer hitch class can tow
and should be used to assist you in selecting the correct
trailer hitch for your intended towing condition.
Trailer Hitch Classification Definitions
Class Max. Trailer Hitch Industry Standards
Class I - Light Duty 2,000 lbs (907 kg)
232 STARTING AND OPERATING