tow Ram ProMaster 2017 Service Manual

WARNING!(Continued)
•Block the wheel diagonally opposite the wheel to be
raised.
• Set the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the Jacking
Instructions for this vehicle.
Jack Warning Label
6
WHAT TO DO IN EMERGENCIES 259

CAUTION!
Be sure to mount the spare tire with the valve stem
facing outward. The vehicle could be damaged if the
spare tire is mounted incorrectly.
NOTE: Do not install the wheel cover on the spare tire.
7. Lower the vehicle by turning the jack screw to the left.
8. Refer to “Torque Specifications” in this section for proper wheel lug bolt torque.
9. Lower the jack to its fully-closed position.
10. Stow the damaged wheel/spare tire with the cable and wheel spacer before driving the vehicle.
11. Install the winch extension and rotate the wrench
handle clockwise until the winch mechanism indica-
tion window turns yellow and the operator hears “3
clicks” from the device to show the wheel is properly
stowed under the vehicle.
Winch Mechanism Properly Engaged (Yellow DOT Will
Appear In The Winch Indication Window)
6
WHAT TO DO IN EMERGENCIES 263

CAUTION!
In the case that the yellow dot does not appear in the
winch mechanism window refer to step 11 above, the
operator should repeat the spare tire installation pro-
cedure. If the yellow dot does not appear in the winch
indication window, place and secure the damaged
wheel into the vehicle and seek dealer assistance to the
winch mechanism.12. Stow the jack, jack handle and winch handle tools back
in the storage compartment.
WARNING!
A loose tire or jack thrown forward in a collision or
hard stop could endanger the occupants of the vehicle.
Always stow the jack parts and the spare tire in the
places provided. Have the deflated (flat) tire repaired
or replaced immediately.
13. Check the spare tire pressure as soon as possible. Correct the tire pressure, as required.
For vehicles with aluminum wheels:
1. Remove the adapter bracket and bolts from the storage bag in the glove compartment.
Winch Mechanism NOT Properly Engaged (Black Window
Will Appear)
264 WHAT TO DO IN EMERGENCIES

4. Position the tire vertically and lay the mounted adapteron the inner part of the rim. Using the supplied bolts,
fasten the wheel to the adapter using the bolt install
wrench. Tighten the bolts with the wrench extension
and wrench handle. 5.
Follow the steps above for proper spare tire stowage.
Wheel Covers
CAUTION!
Use a back-and-forth motion to remove the hub cap.
Do not use a twisting motion when removing the hub
cap, damage to the hub cap finish may occur.
The wheel covers on the vehicle are held in place by the
wheel lug bolts and can be removed after the wheel lug
bolts are taken off.
Alloy Wheel MountingWheel/Bolts Attaching To Mounting Bracket
266 WHAT TO DO IN EMERGENCIES

WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck. And do not let anyone near a spinning wheel, no
matter what the speed.
CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
• Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector cannot be
moved out of the PARK position, you can use the following
procedure to temporarily move the gear selector:
1. Turn the engine off.
2. Firmly apply the parking brake.
3. Using a small screwdriver or similar tool, remove the gear selector override access cover which is located
below the gear selector.
4. Press and maintain firm pressure on the brake pedal.
5. Insert the screwdriver or similar tool into the access port, and push and hold the override release lever
forward.
6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the gear selector override access cover.
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
272 WHAT TO DO IN EMERGENCIES

Towing Condition Wheels OFF theGround ALL Models
Flat Tow NONEIf transmission is operable:
•Transmission in NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift or Dolly
To w Rear
Front OK
Flatbed ALL BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode.
NOTE: For vehicles equipped with diesel engine and
electric park brake, see important information in the Diesel
Supplement. If the key fob is unavailable or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the automatic transmission out
of PARK for towing.
CAUTION!
•
Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
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WHAT TO DO IN EMERGENCIES 273

Automatic Transmission
The manufacturer recommends towing your vehicle with
all four wheelsOFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, this vehicle may be towed (with front wheels
on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 25 mph (40 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 25 mph (40 km/h) or farther than
15 miles (24 km), tow with the front wheels OFFthe
ground (using a flatbed truck, or wheel lift equipment with
the front wheels raised).
CAUTION!
• Towing faster than 25 mph (40 km/h) or farther than
15 miles (24 km) with front wheels on the ground can
cause severe transmission damage. Damage from
(Continued)
CAUTION! (Continued)
improper towing is not covered under the New
Vehicle Limited Warranty.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed.
274 WHAT TO DO IN EMERGENCIES

ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors the
performance of the emissions, engine, and automatic trans-
mission control systems. When these systems are operating
properly, your vehicle will provide excellent performance
and fuel economy, as well as engine emissions well within
current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Although
your vehicle will usually be drivable and not need towing,
see your authorized dealer for service as soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability. The
vehicle must be serviced before any emissions tests
can be performed.
(Continued)
CAUTION! (Continued)
•If the MIL is flashing while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Onboard Diagnostic System (OBD II) Cybersecurity
Your vehicle is required to have an Onboard Diagnostic
system (OBD II) and a connection port to allow access to
information related to the performance of your emissions
controls. Authorized service technicians may need to ac-
cess this information to assist with the diagnosis and
service of your vehicle and emissions system.
WARNING!
• ONLY an authorized service technician should con-
nect equipment to the OBD II connection port in
order to diagnose or service your vehicle.
• If unauthorized equipment is connected to the OBD
II connection port, such as a driver-behavior tracking
device, it may:
• Be possible that vehicle systems, including safety
related systems, could be impaired or a loss of
(Continued)
278 MAINTAINING YOUR VEHICLE

WARNING!(Continued)
•A hot exhaust system can start a fire if you park over
materials that can burn. Such materials might be
grass or leaves coming into contact with your exhaust
system. Do not park or operate your vehicle in areas
where your exhaust system can contact anything that
can burn.
CAUTION!
• The catalytic converter requires the use of unleaded
fuel only. Leaded gasoline will destroy the effective-
ness of the catalyst as an emissions control device
and may seriously reduce engine performance and
cause serious damage to the engine.
• Damage to the catalytic converter can result if your
vehicle is not kept in proper operating condition. In
the event of engine malfunction, particularly involv-
ing engine misfire or other apparent loss of perfor-
mance, have your vehicle serviced promptly. Contin-
ued operation of your vehicle with a severe
malfunction could cause the converter to overheat,
resulting in possible damage to the converter and
vehicle. Under normal operating conditions, the catalytic converter
will not require maintenance. However, it is important to
keep the engine properly tuned to assure proper catalyst
operation and prevent possible catalyst damage.
NOTE:
Intentional tampering with emissions control sys-
tems can result in civil penalties being assessed against
you.
In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer’s specifications,
should be obtained immediately.
To minimize the possibility of catalytic converter damage:
• Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough idle
or malfunctioning operating conditions.7
MAINTAINING YOUR VEHICLE 285

•For aluminum wheels, use MOPAR Wheel Cleaner or
equivalent.
CAUTION!
Do not use scouring pads, steel wool, a bristle brush, or
metal polishes. Do not use oven cleaner. These prod-
ucts may damage the wheel’s protective finish. Avoid
automatic car washes that use acidic solutions or harsh
brushes that may damage the wheel’s protective finish.
Only MOPAR Wheel Cleaner or equivalent is recom-
mended.
Stain Repel Fabric Cleaning Procedure — If
Equipped
Stain Repel seats may be cleaned in the following manner:
• Remove as much of the stain as possible by blotting with
a clean, dry towel.
• Blot any remaining stain with a clean, damp towel.
• For tough stains, apply MOPAR Total Clean, or a mild
soap solution to a clean, damp cloth and remove stain.
Use a fresh, damp towel to remove soap residue. •
For grease stains, apply MOPAR Multi-Purpose Cleaner
to a clean, damp cloth and remove stain. Use a fresh,
damp towel to remove soap residue.
• Do not use any harsh solvents or any other form of
protectants on Stain Repel products.
Interior Care
Use MOPAR Total Clean to clean fabric upholstery and
carpeting.
Use MOPAR Total Clean to clean vinyl upholstery.
MOPAR Total Clean is specifically recommended for
leather upholstery.
Your leather upholstery can be best preserved by regular
cleaning with a damp soft cloth. Small particles of dirt can
act as an abrasive and damage the leather upholstery and
should be removed promptly with a damp cloth. Stubborn
soils can be removed easily with a soft cloth and MOPAR
Total Clean. Care should be taken to avoid soaking your
leather upholstery with any liquid. Please do not use
polishes, oils, cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather upholstery.
Application of a leather conditioner is not required to
maintain the original condition.
7
MAINTAINING YOUR VEHICLE 299