Ram ProMaster 2017 Owner's Manual

WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids con-
tained in vehicles and certain products of component
wear contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the DVD,
for the terms and provisions of FCA US LLC warranties
applicable to this vehicle and market.
MOPAR PARTS
MOPAR fluids, lubricants, parts, and accessories are avail-
able from an authorized dealer. They are recommended for
your vehicle in order to help keep the vehicle operating at
its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should imme-
diately inform the National Highway Traffic Safety Admin-
istration (NHTSA) in addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a
group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized dealer
or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline
toll free at 1-888-327-4236 (TTY: 1-800-424-9153); or go to
http://www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington, D.C. 20590.
You can also obtain other information about motor vehicle
safety from http://www.safercar.gov.
9
IF YOU NEED CONSUMER ASSISTANCE 329

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department immedi-
ately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
If you prefer mailing your payment, please call for an order
form.
NOTE:A street address is required when ordering manu-
als (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests, and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
330 IF YOU NEED CONSUMER ASSISTANCE

Or
Visit us on the Worldwide Web at:
•www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer in
each category is shown on the sidewall of the tires on your
vehicle.
All passenger vehicle tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on the
wear rate of the tire when tested under controlled condi-
tions on a specified government test course. For example, a
tire graded 150 would wear one and one-half times as well on the government course as a tire graded 100. The relative
performance of tires depends upon the actual conditions of
their use, however, and may depart significantly from the
norm due to variations in driving habits, service practices,
and differences in road characteristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions on
specified government test surfaces of asphalt and concrete.
A tire marked C may have poor traction performance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or peak
traction characteristics.9
IF YOU NEED CONSUMER ASSISTANCE 331

Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of heat
and its ability to dissipate heat, when tested under con-
trolled conditions on a specified indoor laboratory test
wheel. Sustained high temperature can cause the material
of the tire to degenerate and reduce tire life, and excessive
temperature can lead to sudden tire failure. The grade C
corresponds to a level of performance, which all passenger
vehicle tires must meet under the Federal Motor Vehicle
Safety Standard No. 109. Grades B and A represent higher
levels of performance on the laboratory test wheel, than the
minimum required by law.
WARNING!
The temperature grade for this tire is established for a
tire that is properly inflated and not overloaded. Ex-
cessive speed, under-inflation, or excessive loading,
either separately or in combination, can cause heat
buildup and possible tire failure.
332 IF YOU NEED CONSUMER ASSISTANCE

INDEX
10

Adding Engine Coolant (Antifreeze).............291
Adding Fuel ............................. .227
Adding Washer Fluid ....................... .289
Additives, Fuel ........................... .225
AirBag ..................................31 Air Bag Operation .........................33
Enhanced Accident Response ................274
Event Data Recorder (EDR) .................274
If A Deployment Occurs ....................37
Knee Impact Bolsters .......................34
Maintaining Your Air Bag System ..............41
Air Bag Light .......................... .51, 103
Air Bag Maintenance .........................41
Air Cleaner, Engine (Engine Air Cleaner Filter) ......284
Air Conditioner Maintenance ..................286
Air Conditioning Filter ...................164, 287
Air Conditioning, Operating Tips ............163, 165
Air Conditioning Refrigerant ...............286, 287
Air Conditioning System .....................286
Air Pressure, Tires ......................... .209
Alarm (Security Alarm) .......................14
Alarm System (Security Alarm) .................14
Alterations/Modifications, Vehicle ................7
Antifreeze (Engine Coolant) ................291, 315
Disposal .............................. .293Anti-Lock Brake System (ABS)
.................191
Anti-Lock Warning Light .....................117
Appearance Care .......................... .297
Assist, Hill Start .......................... .197
Auto Down Power Windows ...................19
Automatic Door Locks ........................18
Automatic Transaxle .........................11
Automatic Transmission ..................177, 297
Adding Fluid ....................... .296, 297
Fluid And Filter Changes ...................297
Fluid Change .......................... .297
Fluid Level Check ....................... .296
Fluid Type ......................... .295, 317
Gear Ranges ........................... .180
Special

Additives ........................ .296
Battery .............................. .104, 286
Charging System Light ....................104
Keyless Key Fob Replacement ................16
Belts, Seat .................................51
Body Builders Guide ..........................6
Body Mechanism Lubrication ..................289
B-Pillar Location .......................... .204
Brake Assist System ........................ .193
Brake Control System, Electronic ................191
334 INDEX

Brake Fluid.............................. .317
Brake, Parking ............................ .189
Brake System ......................... .191, 294
Anti-Lock (ABS) ........................ .191
Fluid Check ........................... .294
Parking .............................. .189
Warning Light .......................... .107
Brake/Transmission Interlock ..................179
Bulb Replacement .......................311,312
Bulbs, Light ........................... .53, 311
Camera, Rear ..............................89
Capacities, Fluid .......................... .315
Caps, Filler Fuel ................................. .227
Power Steering ......................... .189
Radiator (Coolant Pressure) .................292
Carbon Monoxide Warning .................50, 226
Cargo Light ...............................78
Car Washes .............................. .297
Cellular Phone ........................... .157
Certification Label ......................... .228
Chains, Tire ............................. .217
Chart, Tire Sizing .......................... .200
Check Engine Light (Malfunction Indicator Light). . . .279 Checking Your Vehicle For Safety
................50
Checks, Safety .............................50
Child Restraint .............................42
Child Restraints Booster Seats ............................45
Child Restraints ..........................42
Child Seat Installation ......................48
Infants And Child Restraints .................44
Older Children And Child Restraints ...........44
Clean Air Gasoline ........................ .223
Climate Control ........................... .157
Cold Weather Operation ..................... .176
Compact Disc (CD) Maintenance ................156
Compact Spare Tire ........................ .212
Console, Overhead ..........................91
Contract, Service .......................... .328
Coolant

Pressure Cap (Radiator Cap) .............292
Cooling System ........................... .290
Adding Coolant (Antifreeze) .................291
Coolant Capacity ........................ .315
Coolant Level ....................... .290, 293
Disposal Of Used Coolant ..................293
Drain, Flush, And Refill ....................290
Inspection ............................. .293
Points To Remember ..................... .29310
INDEX 335

Pressure Cap........................... .292
Radiator Cap .......................... .292
Selection Of Coolant (Antifreeze) .......291, 315, 316
Corrosion Protection ....................... .297
Cruise Light ..............................119
Cupholders ........................... .94, 301
Customer Assistance ....................... .326
Customer Programmable Features ...............144
Dealer Service ............................ .280
Defroster, Windshield ........................51
Diagnostic System, Onboard ...................278
Dimmer Control ............................75
Dimmer Switch, Headlight .....................76
Dipsticks Automatic Transmission ....................296
Oil (Engine) ........................... .281
Power Steering ......................... .189
Disabled Vehicle Towing .....................272
Disposal Antifreeze (Engine Coolant) .................293
Door Ajar ............................... .104
Door Ajar Light ........................... .104
Door Locks ................................17
Door Locks, Automatic .......................18 Driving
Through Flowing, Rising, Or Shallow Standing
Water ................................ .187
Electric Remote Mirrors .......................59
Electronic Brake Control System ................191
Brake Assist System ...................... .193
Electronic Speed Control (Cruise Control) ..........82
Electronic Stability Control (ESC) ...............193
Electronic Throttle Control Warning Light .........105
Emergency, In Case Of Freeing Vehicle When Stuck .................271
Jump Starting .......................... .267
Emission Control System Maintenance ............279
Engine Air Cleaner ............................ .284
Block Heater ........................... .177
Break-In Recommendations ..................49
Checking Oil Level ...................... .281
Compartment .......................... .277
Compartment

Identification .................277
Coolant (Antifreeze) ...................290, 316
Cooling .............................. .290
Exhaust Gas Caution ...................50, 226
Fails To Start ........................... .176
336 INDEX

Flooded, Starting........................ .176
Fuel Requirements ....................223, 315
Jump Starting .......................... .267
Oil ........................... .281, 315, 316
Oil Filter .............................. .283
Oil Selection ........................ .282, 315
Oil Synthetic ........................... .283
Overheating ........................... .242
Starting .............................. .176
Engine Oil Viscosity ........................ .282
Engine Oil Viscosity Chart ....................282
Enhanced Accident Response Feature ............274
Entry System, Illuminated .....................14
Ethanol ................................. .224
Exhaust Gas Caution .....................50, 226
Exhaust System ........................ .50, 284
Exterior Lighting ............................74
Exterior Lights .............................53
Filters Air Cleaner ............................ .284
Air Conditioning .....................164, 287
Engine Oil ......................... .283, 316
Engine Oil Disposal ...................... .283Flashers
Hazard Warning ........................ .242
Turn Signal ......................... .53, 118
Flooded Engine Starting ..................... .176
Fluid Capacities ........................... .315
Fluid Leaks ...............................53
Fluid Level Checks Automatic Transmission ....................296
Brake ................................ .294
Cooling System ......................... .290
Power Steering ......................... .189
Fluids, Lubricants And Genuine Parts ............316
Fog Lights ................................76
Four-Way Hazard Flasher .....................242
Freeing A Stuck Vehicle ..................... .271
Fuel ................................... .223
Adding .............................. .227
Additives ............................. .225
Clean

Air ............................. .223
Ethanol .............................. .224
Filler Cap (Gas Cap) ..................... .227
Gasoline .............................. .223
Materials Added ........................ .225
Methanol ............................. .224
Octane Rating ....................... .223, 316
Requirements ....................... .223, 315
10
INDEX 337

Tank Capacity.......................... .315
Fueling ................................. .227
Fuses .................................. .302
Gas Cap (Fuel Filler Cap) ..............227, 228, 279
Gasoline, Clean Air ........................ .223
Gasoline (Fuel) ........................... .223
Gasoline, Reformulated ..................... .223
Gear Ranges ............................. .180
Gear Select Lever Override ....................272
General Information .....................157, 222
Glass Cleaning ........................... .300
Gross Axle Weight Rating .................229, 231
Gross Vehicle Weight Rating ...............229, 230
Guide, Body Builders .........................6
GVWR ................................. .229
Hazard Driving Through Flowing, Rising, Or Shallow
Standing Water ......................... .187
Hazard Warning Flasher ..................... .242
Headlights Cleaning .............................. .300
High Beam ..............................76
High Beam/Low Beam Select Switch ...........76Passing
................................76
Switch .................................74
Head Restraints ............................69
Heated Mirrors .............................59
Heated Seats ...............................68
Heater, Engine Block ....................... .177
High Beam/Low Beam Select (Dimmer) Switch ......76
Hill Start Assist ........................... .197
Hitches Trailer Towing .......................... .232
Hood Release ..............................72
Ignition ..................................11
Key ...................................11
Ignition Key Removal ........................11
Illuminated Entry ...........................14
Immobilizer (Sentry Key) ......................12
Inside Rearview Mirror .......................58
Instrument Cluster ..................... .100, 118
Instrument Cluster Display Instrument Cluster Display ..................120
Instrument Panel And Controls .................
99
Instrument Panel Lens Cleaning ................301
Interior Appearance Care .....................299
Intermittent Wipers (Delay Wipers) ...............80
338 INDEX