Ram ProMaster 2017 Owner's Manual

Body Lubrication
Locks and all body pivot points, including such items as
seat tracks, door hinge pivot points and rollers, liftgate,
tailgate, decklid, sliding doors and hood hinges, should be
lubricated periodically with a lithium based grease, such as
MOPAR Spray White Lube to assure quiet, easy operation
and to protect against rust and wear. Prior to the applica-
tion of any lubricant, the parts concerned should be wiped
clean to remove dust and grit; after lubricating excess oil
and grease should be removed. Particular attention should
also be given to hood latching components to ensure
proper function. When performing other underhood ser-
vices, the hood latch, release mechanism and safety catch
should be cleaned and lubricated.
The external lock cylinders should be lubricated twice a
year, preferably in the Fall and Spring. Apply a small
amount of a high quality lubricant, such as MOPAR Lock
Cylinder Lubricant directly into the lock cylinder.
Windshield Wiper Blades
Clean the rubber edges of the wiper blades and the
windshield periodically with a sponge or soft cloth and a
mild nonabrasive cleaner. This will remove accumulations
of salt or road film.Operation of the wipers on dry glass for long periods may
cause deterioration of the wiper blades. Always use washer
fluid when using the wipers to remove salt or dirt from a
dry windshield.
Avoid using the wiper blades to remove frost or ice from
the windshield. Keep the blade rubber out of contact with
petroleum products such as engine oil, gasoline, etc.
NOTE:
Life expectancy of wiper blades varies depending
on geographical area and frequency of use. Poor perfor-
mance of blades may be present with chattering, marks,
water lines or wet spots. If any of these conditions are
present, clean the wiper blades or replace as necessary.
Adding Washer Fluid
The fluid reservoir is located in the engine compartment
and should be checked at regular intervals. Fill the reser-
voir with windshield washer solvent (not radiator anti-
freeze) and operate the system for a few seconds to flush
out any residual water.
The washer fluid reservoir will hold a full gallon of fluid
when the Low Washer Fluid Light illuminates.
7
MAINTAINING YOUR VEHICLE 289

WARNING!
Commercially available windshield washer solvents
are flammable. They could ignite and burn you. Care
must be exercised when filling or working around the
washer solution.
After the engine has warmed, operate the defroster for a
few minutes to reduce the possibility of smearing or
freezing the fluid on the cold windshield. MOPAR All
Weather Windshield Washer Solution or equivalent, used
with water as directed on the container, aids cleaning
action, reduces the freezing point to avoid line clogging,
and is not harmful to paint or trim.
Cooling System
WARNING!
• When working near the radiator cooling fan, discon-
nect the fan motor lead or turn the ignition switch to
the OFF position. The fan is temperature controlled
and can start at anytime the ignition switch is in the
ON position.
(Continued)
WARNING! (Continued)
•You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If
you see or hear steam coming from under the hood,
do not open the hood until the radiator has had time
to cool. Never try to open a cooling system pressure
cap when the radiator is hot.
Coolant Checks
Check the engine coolant (antifreeze) protection every 12
months (before the onset of freezing weather, where appli-
cable). If the engine coolant (antifreeze) is dirty, the system
should be drained, flushed, and refilled with fresh OAT
coolant (conforming to MS-12106) only by an authorized
dealer. Check the front of the A/C condenser for any
accumulation of bugs, leaves, etc. If dirty, clean by gently
spraying water from a garden hose vertically down the face
of the condenser.
Cooling System — Drain, Flush And Refill
NOTE: Some vehicles require special tools to add coolant
properly. Failure to fill these systems properly could lead to
severe internal engine damage. If any coolant is needed to
be added to the system, please contact your local autho-
rized dealer.
290 MAINTAINING YOUR VEHICLE

If the engine coolant (antifreeze) is dirty or contains visible
sediment, have an authorized dealer clean and flush with
OAT coolant (antifreeze) (conforming to MS.90032).
Refer to the “Maintenance Schedule” for the proper main-
tenance intervals.
Selection Of Coolant
Refer to “Fluids, Lubricants, And Genuine Parts” in “Main-
taining Your Vehicle” for further information.
CAUTION!
•Mixing of engine coolant (antifreeze) other than
specified Organic Additive Technology (OAT) en-
gine coolant (antifreeze), may result in engine dam-
age and may decrease corrosion protection. Organic
Additive Technology (OAT) engine coolant is differ-
ent and should not be mixed with Hybrid Organic
Additive Technology (HOAT) engine coolant (anti-
freeze) or any “globally compatible” coolant (anti-
freeze). If a non-OAT engine coolant (antifreeze) is
introduced into the cooling system in an emergency,
the cooling system will need to be drained, flushed,
and refilled with fresh OAT coolant (conforming to
(Continued)
CAUTION! (Continued)
MS.90032), by an authorized dealer as soon as
possible.
• Do not use water alone or alcohol-based engine
coolant (antifreeze) products. Do not use additional
rust inhibitors or antirust products, as they may not
be compatible with the engine coolant and may plug
the radiator.
• This vehicle has not been designed for use with
propylene glycol-based engine coolant (antifreeze).
Use of propylene glycol-based engine coolant (anti-
freeze) is not recommended.
Adding Coolant
Your vehicle has been built with an improved engine
coolant (OAT coolant conforming to MS.90032) that allows
extended maintenance intervals. This engine coolant (anti-
freeze) can be used up to ten years or 150,000 miles
(240,000 km) before replacement. To prevent reducing this
extended maintenance period, it is important that you use
the same engine coolant (OAT coolant conforming to
MS.90032) throughout the life of your vehicle.
Please review these recommendations for using Organic
Additive Technology (OAT) engine coolant (antifreeze)
7
MAINTAINING YOUR VEHICLE 291

that meets the requirements of FCA Material Standard
MS.90032. When adding engine coolant (antifreeze):
•We recommend using MOPAR Antifreeze/Coolant
10 Year/150,000 Mile Formula OAT (Organic Additive
Technology) that meets the requirements of FCA Mate-
rial Standard MS.90032.
• Mix a minimum solution of 50% OAT engine coolant
that meets the requirements of FCA Material Standard
MS.90032 and distilled water. Use higher concentrations
(not to exceed 70%) if temperatures below 34°F (37°C)
are anticipated. Please contact your authorized dealer
for assistance.
• Use only high purity water such as distilled or deionized
water when mixing the water/engine coolant (anti-
freeze) solution. The use of lower quality water will
reduce the amount of corrosion protection in the engine
cooling system.
NOTE:
• It is the owner’s responsibility to maintain the proper
level of protection against freezing according to the
temperatures occurring in the area where the vehicle is
operated. •
Some vehicles require special tools to add coolant prop-
erly. Failure to fill these systems properly could lead to
severe internal engine damage. If any coolant is needed
to be added to the system, please contact your local
authorized dealer.
• Mixing engine coolant (antifreeze) types is not recom-
mended and can result in cooling system damage. If
HOAT and OAT coolant are mixed in an emergency,
have a authorized dealer drain, flush, and refill with
OAT coolant (conforming to MS.90032) as soon as pos-
sible.
Cooling System Pressure Cap
The cap must be fully tightened to prevent loss of engine
coolant (antifreeze), and to ensure that engine coolant
(antifreeze) will return to the radiator from the coolant
recovery tank.
The cap should be inspected and cleaned if there is any
accumulation of foreign material on the sealing surfaces.
292 MAINTAINING YOUR VEHICLE

WARNING!
•Do not open hot engine cooling system. Never add
engine coolant (antifreeze) when the engine is over-
heated. Do not loosen or remove the cap to cool an
overheated engine. Heat causes pressure to build up
in the cooling system. To prevent scalding or injury,
do not remove the pressure cap while the system is
hot or under pressure.
• Do not use a pressure cap other than the one speci-
fied for your vehicle. Personal injury or engine
damage may result.
Disposal Of Used Engine Coolant
Used ethylene glycol-based engine coolant (antifreeze) is a
regulated substance requiring proper disposal. Check with
your local authorities to determine the disposal rules for
your community. To prevent ingestion by animals or
children, do not store ethylene glycol-based engine coolant
in open containers or allow it to remain in puddles on the
ground. If ingested by a child or pet, seek emergency
assistance immediately. Clean up any ground spills imme-
diately.
Coolant Level
The coolant expansion bottle provides a quick visual
method for determining that the coolant level is adequate.
With engine off and cold, the level of the engine coolant
(antifreeze) in the bottle should be between the “MIN” and
“MAX” marks.
Points To Remember
NOTE: When the vehicle is stopped after a few miles/
kilometers of operation, you may observe vapor coming
from the front of the engine compartment. This is normally
a result of moisture from rain, snow, or high humidity
accumulating on the radiator and being vaporized when
the thermostat opens, allowing hot engine coolant (anti-
freeze) to enter the radiator.
If an examination of your engine compartment shows no
evidence of radiator or hose leaks, the vehicle may be
safely driven. The vapor will soon dissipate.
• Do not overfill the coolant expansion bottle.
• Check the coolant freeze point in the radiator and in the
coolant expansion bottle. If engine coolant (antifreeze)
needs to be added, the contents of the coolant expansion
bottle must also be protected against freezing.
7
MAINTAINING YOUR VEHICLE 293

•If frequent engine coolant (antifreeze) additions are
required, the cooling system should be pressure tested
for leaks.
• Maintain engine coolant (antifreeze) concentration at a
minimum of 50% OAT coolant (conforming to
MS.90032) and distilled water for proper corrosion pro-
tection of your engine which contains aluminum com-
ponents.
• Make sure that the coolant expansion bottle overflow
hoses are not kinked or obstructed.
• Keep the front of the radiator clean. If your vehicle is
equipped with air conditioning, keep the front of the
condenser clean.
• Do not change the thermostat for Summer or Winter
operation. If replacement is ever necessary, install ONLY
the correct type thermostat. Other designs may result in
unsatisfactory engine coolant (antifreeze) performance,
poor gas mileage, and increased emissions.
Brake System
In order to assure brake system performance, all brake
system components should be inspected periodically. Refer to the “Maintenance Schedule” for the proper maintenance
intervals.
WARNING!
Riding the brakes can lead to brake failure and possi-
bly a collision. Driving with your foot resting or riding
on the brake pedal can result in abnormally high brake
temperatures, excessive lining wear, and possible
brake damage. You would not have your full braking
capacity in an emergency.
Master Cylinder — Brake Fluid Level Check
The fluid level in the master cylinder should be checked
when performing underhood services, or immediately if
the “Brake System Warning Light” indicates system failure.
Clean the top of the master cylinder area before removing
the cap. Add fluid to bring the level up to the top of the
“FULL” mark on the side of the master cylinder reservoir.
Overfilling of fluid is not recommended because it may
cause leaking in the system.
Add enough fluid to bring the level up to the requirements
described on the brake fluid reservoir. With disc brakes,
294 MAINTAINING YOUR VEHICLE

fluid level can be expected to fall as the brake pads wear.
However, low fluid level may be caused by a leak and a
checkup may be needed.
Use only manufacturer’s recommended brake fluid. Refer
to “Fluids, Lubricants, And Genuine Parts” in “Maintain-
ing Your Vehicle” for further information.
WARNING!
•Use only manufacturer’s recommended brake fluid.
Refer to “Fluids, Lubricants, And Genuine Parts” in
“Maintaining Your Vehicle” for further information.
Using the wrong type of brake fluid can severely
damage your brake system and/or impair its perfor-
mance. The proper type of brake fluid for your
vehicle is also identified on the original factory
installed hydraulic master cylinder reservoir.
• To avoid contamination from foreign matter or mois-
ture, use only new brake fluid or fluid that has been
in a tightly closed container. Keep the master cylin-
der reservoir cap secured at all times. Brake fluid in
a open container absorbs moisture from the air
resulting in a lower boiling point. This may cause it
(Continued)
WARNING! (Continued)
to boil unexpectedly during hard or prolonged brak-
ing, resulting in sudden brake failure. This could
result in a collision.
• Overfilling the brake fluid reservoir can result in
spilling brake fluid on hot engine parts, causing the
brake fluid to catch fire. Brake fluid can also damage
painted and vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
• Do not allow petroleum based fluid to contaminate
the brake fluid. Brake seal components could be
damaged, causing partial or complete brake failure.
This could result in a collision.
Automatic Transmission (3.6L Gasoline Engine
Only)
Selection Of Lubricant
It is important to use the proper transmission fluid to
ensure optimum transmission performance and life. Use
only the manufacturer’s specified transmission fluid. Refer
to “Fluids, Lubricants, And Genuine Parts” in this section
for fluid specifications. It is important to maintain the
7
MAINTAINING YOUR VEHICLE 295

transmission fluid at the correct level using the recom-
mended fluid. No chemical flushes should be used in any
transmission; only the approved lubricant should be used.
CAUTION!
Using a transmission fluid other than the manufactur-
er’s recommended fluid may cause deterioration in
transmission shift quality and/or torque converter
shudder, and will require more frequent fluid and
filter changes. Refer to “Fluids, Lubricants, And Genu-
ine Parts” in this section for fluid specifications.
Special Additives
The manufacturer strongly recommends against using any
special additives in the transmission.
Automatic Transmission Fluid (ATF) is an engineered
product and its performance may be impaired by supple-
mental additives. Therefore, do not add any fluid additives
to the transmission. The only exception to this policy is the
use of special dyes for diagnosing fluid leaks. Avoid using
transmission sealers as they may adversely affect seals.
CAUTION!
Do not use chemical flushes in your transmission as
the chemicals can damage your transmission compo-
nents. Such damage is not covered by the New Vehicle
Limited Warranty.
Fluid Level Check
The fluid level is preset at the factory and does not require
adjustment under normal operating conditions. Routine
fluid level checks are not required, therefore the transmis-
sion filler tube is capped and no dipstick is provided. Your
authorized dealer can check your transmission fluid level
using a special service dipstick. If you notice fluid leakage
or transmission malfunction, visit your authorized dealer
immediately to have the transmission fluid level checked.
Operating the vehicle with an improper fluid level can
cause severe transmission damage.
CAUTION!
If a transmission fluid leak occurs, visit your autho-
rized dealer immediately. Severe transmission damage
may occur. Your authorized dealer has the proper tools
to adjust the fluid level accurately.
296 MAINTAINING YOUR VEHICLE

Fluid And Filter Changes
Refer to the “Maintenance Schedule” for the proper main-
tenance intervals.
In addition, change the fluid and filter if the fluid becomes
contaminated (with water, etc.), or if the transmission is
disassembled for any reason.
Appearance Care And Protection From Corrosion
Protection Of Body And Paint From Corrosion
Vehicle body care requirements vary according to geo-
graphic locations and usage. Chemicals that make roads
passable in snow and ice and those that are sprayed on
trees and road surfaces during other seasons are highly
corrosive to the metal in your vehicle. Outside parking,
which exposes your vehicle to airborne contaminants, road
surfaces on which the vehicle is operated, extreme hot or
cold weather and other extreme conditions will have an
adverse effect on paint, metal trim, and underbody protec-
tion.
The following maintenance recommendations will enable
you to obtain maximum benefit from the corrosion resis-
tance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or removal of paint
and protective coatings from your vehicle.
The most common causes are:
•Road salt, dirt and moisture accumulation.
• Stone and gravel impact.
• Insects, tree sap and tar.
• Salt in the air near seacoast localities.
• Atmospheric fallout/industrial pollutants.
Washing
•Wash your vehicle regularly. Always wash your vehicle
in the shade using MOPAR Car Wash, or a mild car wash
soap, and rinse the panels completely with clear water.
• If insects, tar, or other similar deposits have accumulated
on your vehicle, use MOPAR Super Kleen Bug and Tar
Remover to remove.
• Use a high quality cleaner wax, such as MOPAR Cleaner
Wax to remove road film, stains and to protect your
paint finish. Take care never to scratch the paint.
7
MAINTAINING YOUR VEHICLE 297

•Avoid using abrasive compounds and power buffing that
may diminish the gloss or thin out the paint finish.
CAUTION!
• Do not use abrasive or strong cleaning materials such
as steel wool or scouring powder that will scratch
metal and painted surfaces.
•
Use of power washers exceeding 1,200 psi (8 274 kPa)
can result in damage or removal of paint and decals.
Special Care
• If you drive on salted or dusty roads or if you drive near
the ocean, hose off the undercarriage at least once a
month.
• It is important that the drain holes in the lower edges of
the doors, rocker panels, and trunk be kept clear and
open.
• If you detect any stone chips or scratches in the paint,
touch them up immediately. The cost of such repairs is
considered the responsibility of the owner.
• If your vehicle is damaged due to a collision or similar
cause that destroys the paint and protective coating, have your vehicle repaired as soon as possible. The cost
of such repairs is considered the responsibility of the
owner.
• If you carry special cargo such as chemicals, fertilizers,
de-icer salt, etc., be sure that such materials are well
packaged and sealed.
• If a lot of driving is done on gravel roads, consider mud
or stone shields behind each wheel.
• Use MOPAR Touch Up Paint on scratches as soon as
possible. Your authorized dealer has touch up paint to
match the color of your vehicle.
Wheel And Wheel Trim Care
All wheels and wheel trim, especially aluminum and
chrome plated wheels, should be cleaned regularly with a
mild soap and water to prevent corrosion.
To remove heavy soil and/or excessive brake dust, use
MOPAR Wheel Cleaner or equivalent or select a non-
abrasive, non-acidic cleaner.
• For chrome wheels, use MOPAR Chrome Cleaner or
equivalent.
298 MAINTAINING YOUR VEHICLE