window Ram ProMaster 2017 Owner's Manual

VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found on the
left front corner of the instrument panel, visible through
the windshield. This number also appears on the vehicle
frame and underbody as well as the Automobile Informa-
tion Disclosure Label affixed to a window on your vehicle,
the vehicle registration and title.
NOTE:It is illegal to remove or alter the VIN.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and may
lead to a collision resulting in serious injury or death.
Vehicle Identification Number
1
INTRODUCTION 7

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
CONTENTS
A WORD ABOUT YOUR KEYS ...............11
▫ Mechanical Ignition Key Removal ............11
▫ Locking Doors With A Key ................12
▫ Key-In-Ignition Reminder .................12
 SENTRY KEY ...........................12
▫ Replacement Keys .......................13
▫ General Information .....................13
 VEHICLE SECURITY ALARM — IF EQUIPPED . . .14
▫ Rearming Of The System ..................14
▫ To Arm The System ......................14
▫ To Disarm The System ....................14
▫ Security System Manual Override ............14
 ILLUMINATED ENTRY ....................14 
REMOTE KEYLESS ENTRY (RKE) .............15
▫ To Unlock The Doors .....................15
▫ To Lock The Doors .......................15
▫ Programming Additional Key Fobs ...........16
▫ Key Fob Battery Replacement ..............16
▫ General Information .....................16
 POWER DOOR LOCKS ....................17
▫ Automatic Door Locks ...................18
▫ Auto Unlock Doors ......................18
 WINDOWS .............................18
▫ Power Windows ........................18
▫ Wind Buffeting .........................20
2

WARNING!
•Before exiting a vehicle, always shift the transmis-
sion into PARK, apply the parking brake, turn the
engine OFF, remove the key fob from the ignition
and lock your vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Leaving children in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the gear
selector.
• Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children
should be warned not to touch the parking brake,
brake pedal or the gear selector.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children. A child could oper-
ate power windows, other controls, or move the
vehicle.
• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all the doors when
leaving the vehicle unattended.
Locking Doors With A Key
You can insert the key with either side up. To lock the door,
turn the key to the right. To unlock the door, turn the key
to the left. Refer to “Body Lubrication” in “Maintaining
Your Vehicle” for maintenance procedures.
Key-In-Ignition Reminder
Opening the driver’s door when the key is in the ignition
and the ignition switch position is OFF/LOCK sounds a
signal to remove the key.
SENTRY KEY
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
unlocked.
12 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING!
•Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
• For personal security and safety in the event of a
collision, lock the vehicle doors as you drive as well
as when you park and leave the vehicle.
• Before exiting a vehicle, always apply the parking
brake, shift the transmission into PARK, and remove
the key fob from the vehicle. When leaving the
vehicle, always lock your vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the gear
selector.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children. A child could oper-
ate power windows, other controls, or move the
vehicle.
CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all of the doors
when leaving the vehicle unattended.
Automatic Door Locks
The auto door lock feature default condition is enabled.
When enabled, the door locks will lock automatically when
the vehicle’s speed exceeds 12 mph (20 km/h). The auto
door lock feature can be enabled or disabled through the
Instrument Cluster Display or the Uconnect system.
Auto Unlock Doors
This feature unlocks all doors when the driver door is
open.
NOTE: If the passenger door is open, only the passenger
door is unlocked. This procedure is the same for the rear
and side doors as well.
WINDOWS
Power Windows
The control on the left front door panel has UP-DOWN
switches that give you fingertip control of all power
18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

windows. There is a single opening and closing switch on
the front passenger door for passenger window control.
NOTE:The Key Off Power Delay feature will allow the
power windows to operate for up to three minutes after the
ignition is turned OFF. This feature is cancelled when
either front door is opened.
WARNING!
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
(Continued)
WARNING! (Continued)
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the gear
selector.
• Do not leave the key fob in or near the vehicle or in
a location accessible to children. A child could oper-
ate power windows, other controls, or move the
vehicle.
Auto-Down Feature
The window switches are equipped with an Auto-Down
feature. Push the window switch for a short period of time,
release, and the window will go down automatically.
To stop the Auto-Down motion part way, pull up/push
down on the window switch briefly.
NOTE: The power window switches remain active for up
to three minutes (depending on the accessory delay set-
ting) after the ignition switch has been turned OFF. Open-
ing either of the vehicle’s front doors will cancel this
feature.
Power Window Switches
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 19

Wind Buffeting
Wind buffeting can be described as the perception of
pressure on the ears or a helicopter-type sound in the ears.
Your vehicle may exhibit wind buffeting with the windows
down in certain open or partially open positions. This is a
normal occurrence and can be minimized. If the buffeting
occurs open the front windows together to minimize the
buffeting.
OCCUPANT RESTRAINT SYSTEMS
Some of the most important safety features in your vehicle
are the restraint systems.
Occupant Restraint Systems Features
•Seat Belt Systems
• Supplemental Restraint Systems (SRS) Air Bags
• Child Restraints
Some of the safety features described in this section may be
standard equipment on some models, or may be optional
equipment on others. If you are not sure, ask your autho-
rized dealer.
Important Safety Precautions
Some of the safety features described in this section may be
standard equipment on some models, or may be optional
equipment on others. If you are not sure, ask your autho-
rized dealer.
Please pay close attention to the information in this section.
It tells you how to use your restraint system properly, to
keep you and your passengers as safe as possible.
Here are some simple steps you can take to minimize the
risk of harm from a deploying air bag:
1. Children 12 years old and under should always ride buckled up in a vehicle with a rear seat.
2. If a child from 2 to 12 years old (not in a rear-facing child restraint) must ride in the front passenger seat, move the
seat as far back as possible and use the proper child
restraint (Refer to “Child Restraints”).
3. Children that are not big enough to wear the vehicle seat belt properly (Refer to Child Restraints) should be
secured in a vehicle with a rear seat in child restraints or
belt-positioning booster seats. Older children who do
not use child restraints or belt-positioning booster seats
should ride properly buckled up in a vehicle with a rear
seat.
20 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

4. Never allow children to slide the shoulder belt behindthem or under their arm.
5. You should read the instructions provided with your child restraint to make sure that you are using it
properly.
6. All occupants should always wear their lap and shoul- der belts properly.
7. The driver and front passenger seats should be moved back as far as practical to allow the front air bags room
to inflate.
8. Do not lean against the door or window. If your vehicle has side air bags, and deployment occurs, the side air
bags will inflate forcefully into the space between occu-
pants and the door and occupants could be injured.
9. If the air bag system in this vehicle needs to be modified to accommodate a disabled person, contact the Cus-
tomer Center. Phone numbers are provided under If
You Need Assistance.WARNING!
• Never place a rear-facing child restraint in front of an
air bag. A deploying passenger front air bag can
cause death or serious injury to a child 12 years or
younger, including a child in a rear-facing child
restraint.
• Only use a rear-facing child restraint in a vehicle
with a rear seat.
Seat Belt Systems
Buckle up even though you are an excellent driver, even on
short trips. Someone on the road may be a poor driver and
could cause a collision that includes you. This can happen
far away from home or on your own street.
Research has shown that seat belts save lives, and they can
reduce the seriousness of injuries in a collision. Some of the
worst injuries happen when people are thrown from the
vehicle. Seat belts reduce the possibility of ejection and the
risk of injury caused by striking the inside of the vehicle.
Everyone in a motor vehicle should be belted at all times.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 21

area where the SAB inflates. Children are at an even greater
risk of injury from a deploying air bag.
WARNING!
Do not use accessory seat covers or place objects
between you and the Side Air Bags; the performance
could be adversely affected and/or objects could be
pushed into you, causing serious injury.
2. Supplemental Side Air Bag Inflatable Curtains
(SABICs): Located above the side windows. The trim
covering the SABICs is labeled “SRS AIRBAG” or
“AIRBAG.”
SABICs may help reduce the risk of head and other injuries
to front and rear seat outboard occupants in certain side
impacts in addition to the injury reduction potential pro-
vided by the seat belts and body structure.
The SABIC deploys downward, covering the side win-
dows. An inflating SABIC pushes the outside edge of the
headliner out of the way and covers the window. The
SABICs inflate with enough force to injure occupants if
they are not belted and seated properly, or if items are
Supplemental Side Air Bag Inflatable Curtain (SABIC)Label Location
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 35

positioned in the area where the SABICs inflate. Children
are at an even greater risk of injury from a deploying air
bag.
The SABICs may help reduce the risk of partial or complete
ejection of vehicle occupants through side windows in
certain side impact events.
WARNING!
•Do not stack luggage or other cargo up high enough
to block the deployment of the SABICs. The trim
covering above the side windows where the SABIC
and its deployment path are located should remain
free from any obstructions.
• In order for the SABICs to work as intended, do not
install any accessory items in your vehicle which
could alter the roof. Do not add an aftermarket
sunroof to your vehicle. Do not add roof racks that
require permanent attachments (bolts or screws) for
installation on the vehicle roof. Do not drill into the
roof of the vehicle for any reason.
The SABICs and SABs (“Side Air Bags”) are designed to
activate in certain side impacts. The Occupant Restraint
Controller (“ORC”) determines whether the deployment of the Side Air Bags in a particular impact event is appropri-
ate, based on the severity and type of collision. The side
impact sensors aid the ORC in determining the appropriate
response to impact events. The system is calibrated to
deploy the Side Air Bags on the impact side of the vehicle
during impacts that require Side Air Bag occupant protec-
tion. In side impacts, the Side Air Bags deploy indepen-
dently; a left side impact deploys the left Side Air Bags only
and a right-side impact deploys the right Side Air Bags
only. Vehicle damage by itself is not a good indicator of
whether or not Side Air Bags should have deployed.
The Side Air Bags will not deploy in all side collisions,
including some collisions at certain angles, or some side
collisions that do not impact the area of the passenger
compartment. The Side Air Bags may deploy during
angled or offset frontal collisions where the Advanced
Front Air Bags deploy.
Side Air Bags are a supplement to the seat belt restraint
system. Side Air Bags deploy in less time than it takes to
blink your eyes. Occupants, including children, who are up
against or very close to Side Air Bags can be seriously
injured or killed. Occupants, including children, should
36 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

never lean on or sleep against the door, side windows, or
area where the Side Air Bags inflate, even if they are in an
infant or child restraint.
Seat belts (and child restraints where appropriate) are
necessary for your protection in all collisions. They also
help keep you in position, away from inflating Side Air
Bags. To get the best protection from the Side Air Bags,
occupants must wear their seat belts properly and sit
upright with their backs against the seats. Children must
be properly restrained in a child restraint or booster seat
that is appropriate for the size of the child.
WARNING!
•Side Air Bags need room to inflate. Do not lean
against the door or window. Sit upright in the center
of the seat.
• Being too close to the Side Air Bags during deploy-
ment could cause you to be severely injured or
killed.
• Relying on the Side Air Bags alone could lead to
more severe injuries in a collision. The Side Air Bags
work with your seat belt to restrain you properly. In
some collisions, Side Air Bags won’t deploy at all.
(Continued)
WARNING! (Continued)
Always wear your seat belt even though you have
Side Air Bags.
NOTE: Air bag covers may not be obvious in the interior
trim, but they will open during air bag deployment.
If A Deployment Occurs
The front air bags are designed to deflate immediately after
deployment.
NOTE: Front and/or side air bags will not deploy in all
collisions. This does not mean something is wrong with the
air bag system.
If you do have a collision which deploys the air bags, any
or all of the following may occur:
• The air bag material may sometimes cause abrasions
and/or skin reddening to the occupants as the air bags
deploy and unfold. The abrasions are similar to friction
rope burns or those you might get sliding along a carpet
or gymnasium floor. They are not caused by contact with
chemicals. They are not permanent and normally heal
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 37