phone Ram ProMaster 2018 Owner's Manual

IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer
are vitally interested in your satisfaction. We
want you to be happy with our products and
services.
Warranty service must be done by an autho-
rized dealer. We strongly recommend that you
take the vehicle to an authorized dealer. They
know your vehicle the best, and are most con-
cerned that you get prompt and high quality
service. The manufacturer's authorized dealer
have the facilities, factory-trained technicians,
special tools, and the latest information to
ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an
authorized dealer service manager first. Most
matters can be resolved with this process.
• If for some reason you are still not satisfied,talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance.
• If an authorized dealer is unable to resolve the concern, you may contact the manufac-
turer's customer center. Any communication to the manufacturer's
customer center should include the following
information:
• Owner's name and address
• Owner's telephone number
(home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800)
387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin
Islands
Customer Service Chrysler International Ser-
vices LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (888) 242-6342
Fax: (787) 782-3345
Customer Assistance For The
Hearing Or Speech Impaired
(TDD/TTY)
To assist customers who have hearing diffi-
culties, the manufacturer has installed spe-
cial TDD (Telecommunication Devices for the
CUSTOMER ASSISTANCE
186

Disturb....................176
Door Ajar ....................35
Door Ajar Light ................35
Driver's Seat Back Tilt ............13
Electric Parking Brake ............78
Electronic Speed Control (Cruise Control) ..............89
Electronic Throttle Control Warning Light ...............35
Emergency, In Case Of Freeing Vehicle When Stuck .....119
Jacking ..............108, 134
Jump Starting ..............115
Engine .................132, 133
Break-In Recommendations ......77
Compartment ...........132, 133
Compartment Identification ......132
Coolant (Antifreeze) .......156, 157
Exhaust Gas Caution ...........69
Fuel Requirements ...........155
Identification ..............133
Jump Starting ..............115
Oil ..............155, 156, 157
Oil Filler Cap ..............132
Oil Selection ..............155
Overheating ...............118 Starting
..................74
Enhanced Accident Response Feature. .122
Exhaust Gas Caution .............69
Exhaust System ................69
Exterior Lighting ...............17
Exterior Lights ..............16, 72
Filters Air Conditioning .............24
Engine Oil ............156, 157
Flashers Turn Signal ..............41, 72
Fluid Capacities ...............155
Fluid Leaks ...................72
Fluids And Lubricants ........156, 157
Folding Rear Seat ...............13
Freeing A Stuck Vehicle ..........119
Fuel .......................92
Adding ...................92
Additives .................92
Diesel ................92, 157
Filler Cap (Gas Cap) ...........91
Filter ...................157
Materials Added .............92
Octane Rating ..............156
Requirements ..............155
Tank Capacity ..............155 Fuses
.....................102
Gas Cap (Fuel Filler Cap) ..........91
Gear Ranges ..................82
Gear Select Lever Override ........119
General Information .............47
Hands-Free Phone (Uconnect) ......171
Headlights High Beam ................17
High Beam/Low Beam Select Switch. .17
Switch ...................17
Head Restraints ................14
Heated Seats .................13
High Beam/Low Beam Select (Dimmer) Switch ....................17
Hood Prop ...................24
Hood Release .................24
Ignition Key .....................12
Instrument Cluster ..............41
Intermittent Wipers (Delay Wipers) ....18
Introduction ...................1
iPod/USB/MP3 Control Bluetooth Streaming Audio ......171
INDEX
190

Jacking And Tire ChangingInstructions ................111
Jack Operation ............108, 134
Jump Starting ................115
Keys .......................12
Lane Change Assist ..............17
Lap/Shoulder Belts ..............49
Latches .....................72
Hood ....................24
Leaks, Fluid ..................72
Life Of Tires .................145
Light Bulbs ...............72, 100
Lights ......................72
AirBag .............34, 55, 70
Brake Warning ..............34
Bulb Replacement ...........100
Cruise ...................41
Dimmer Switch, Headlight . . . .16, 17
Engine Temperature Warning .....36
Exterior ..................72
Headlights .................17
High Beam ................17
Malfunction Indicator
(Check Engine) ..............38
Park ..................17, 41 Service
..................100
Tire Pressure Monitoring
(TPMS) ................37, 44
Turn Signal ...........16, 41, 72
Warning (Instrument
Cluster Description) ........36, 41
Loading Vehicle Tires ...................139
Low Tire Pressure System ..........44
Lug Nuts ...................154
Maintenance Schedule .......124, 128
Malfunction Indicator Light (Check Engine) ...................38
Manual, Service ...............188
Media Center Radio .............182
Memory Feature (Memory Seat) ......13
Memory Seat ..................13
Memory Seats And Radio ..........13
Monitor, Tire Pressure System .......44
Mopar .....................160
Mopar Accessories .............160
Multi-Function Control Lever ........
16
Navigation ..................168
New Vehicle Break-In Period ........77Occupant Restraints
.............47
Oil, Engine ...............156, 157
Capacity .................155
Filter ................156, 157
Pressure Warning Light .........36
Recommendation ............155
Viscosity .................155
Oil Pressure Light ...............36
Onboard Diagnostic System .........42
Operating Precautions ............42
Overheating, Engine ............118
Owner's Manual (Operator Manual) . . .188
Parking Brake .................78
Pets .......................69
Phone, Hands-Free (Uconnect) ......171
Phone (Pairing) ...............172
Phone (Uconnect) ..............171
Placard, Tire And Loading Information. .139
Power Steering Fluid .........157, 159
Pregnant Women And Seat Belts ......52
Preparation For Jacking ..........111
Pretensioners Seat Belts .................53
Radial Ply Tires ...............144
Radio ..................163, 182
191

Supplemental Restraint System -AirBag....................56
Telescoping Steering Column ........16
Text Messaging ................176
Tire And Loading Information Placard . .139
Tire Markings .................134
Tires ............72, 142, 147, 150
Aging (Life Of Tires) ..........145
Air Pressure ...............142
Changing .............108, 134
Compact Spare .............147
General Information .......142, 147
High Speed ...............143
Inflation Pressures ...........143
Jacking ...............108, 134
Life Of Tires ...............145
Load Capacity ..............139
Pressure Monitor System (TPMS) . . .44
Pressure Warning Light .........37
Quality Grading .............150
Radial ..................144
Replacement ..............145
Safety ...............134, 142
Sizes ...................135 Snow Tires
................147
Spare Tire .........147, 148, 149
Spinning .................144
Tread Wear Indicators .........145
Wheel Nut Torque ...........154
Tire Safety Information ...........134
To Open Hood .................24
Towing ..................95, 121
Disabled Vehicle ............121
Guide ....................95
Recreational ...............96
Weight ...................95
Towing Vehicle Behind A Motorhome . . .96
Trailer Towing .................95
Trailer Towing Guide .............95
Trailer Weight .................95
Transmission Fluid ............... .157, 159
T

ransporting Pets ...............69
Tread Wear Indicators ............145
Turn Signals ..................41 Uconnect (Hands-Free Phone)
Making A Phone Call ......171, 176
Receiving A Call ............171
Uconnect Phone ........171, 175, 176
Uconnect Voice Command . .175, 179, 182
Uniform Tire Quality Grades ........150
Untwisting Procedure, Seat Belt ......51
Vehicle Loading ...............139
Vehicle Storage ................23
Voice Command ...........175, 182
Voice Recognition System (VR) .....175, 176, 179, 182
Warning Lights (Instrument Cluster Description) .................38
Warning, Roll Over ...............2
Wheel And Wheel Trim ...........149
Wheel And Wheel Trim Care ........149
Window Fogging ................23
Windshield Defroster .............70
Windshield Washers .............17
Fluid ....................17
Windshield Wipers ..............17
Wipers, Intermittent .............18
193

This guide has been prepared to help you get quickly acquainted with your new RAM brand vehicle
and to provide a convenient reference source for common questions. Howev\
er, it is not a substitute for your Owner’s Manual.
For complete operational instructions, maintenance procedures and import\
ant safety messages, please consult your Owner’s Manual, Navigation/Uconnect manuals found on the website on the back c\
over and
other Warning Labels in your vehicle.
Not all features shown in this guide may apply to your vehicle. For additional information on accessories
to help personalize your vehicle, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
RAM brand dealer.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of collisions. Your driving ability can
be seriously impaired with blood alcohol levels far below the legal mini\
mum. If you are drinking, don’t
drive. Ride with a designated non-drinking driver, call a cab, a friend, or use public transportation.
WARNING
Driving after drinking can lead to a collision. Your perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been drinking. Never drink a\
nd then drive.
IMPORTANT
Get warranty and other information online – you can review and print \
or download a copy of the Owner’s Manual, Navigation/Uconnect manuals and the limited warranties provided by FCA US LLC for your
vehicle by visiting www.mopar.com (U.S.) or www.owners.mopar.ca (Canada). Click on the applicable
link in the “Popular Topics” area of the www.mopar.com (U.S.) or www.owners.mopar.ca (Canada)
homepage and follow the instructions to select the applicable year, make and model of your vehicle.
This User Guide is intended to familiarize you with the important featur\
es of your vehicle. Your Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the
back cover of your User Guide. We hope you find these resources useful. U.S. residents can purchase
replacement kits by visiting www.techauthority.com and Canadian residents can purchase replacement
kits by calling 1 800 387-1143.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury. FCA US LLC strongly recommends that the
driver use extreme caution when using any device or feature that may tak\
e their attention off the road. Use of
any electrical devices, such as cellular telephones, computers, portable\
radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and coul\
d lead to a serious collision. Texting while driving is also dangerous and should never be done while the vehic\
le is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your
vehicle. Some states or provinces prohibit the use of cellular telephone\
s or texting while driving. It is always the driver’s responsibility to comply with all local laws.
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