ESP Ram ProMaster 2019 User Guide

General Information
This device complies with Part 15 of the FCC rules and RSS
210 of Industry Canada. Operation is subject to the follow-
ing conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, in-cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
OCCUPANT RESTRAINT SYSTEMS
Some of the most important safety features in your vehicle
are the restraint systems:
Occupant Restraint Systems Features
• Seat Belt Systems
• Supplemental Restraint Systems (SRS) Air Bags
• Child Restraints Some of the safety features described in this section may be
standard equipment on some models, or may be optional
equipment on others. If you are not sure, ask an authorized
dealer.
Important Safety Precautions
Please pay close attention to the information in this section.
It tells you how to use your restraint system properly, to
keep you and your passengers as safe as possible.
Here are some simple steps you can take to minimize the
risk of harm from a deploying air bag:
1. Children 12 years old and under should always ride
buckled up in the rear seat of a vehicle with a rear seat.
2. A child who is not big enough to wear the vehicle seat belt properly (Refer to “Child Restraints” in this section
for further information) must be secured in the appro-
priate child restraint or belt-positioning booster seat in a
rear seating position.
3. If a child from 2 to 12 years old (not in a rear-facing child restraint) must ride in the front passenger seat, move the
seat as far back as possible and use the proper child
restraint (Refer to “Child Restraints” in this section for
further information).
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SAFETY 99

positioned in the area where the SABICs inflate. Children
are at an even greater risk of injury from a deploying air
bag.
The SABICs may help reduce the risk of partial or complete
ejection of vehicle occupants through side windows in
certain side impact events.
WARNING!
•Do not mount equipment, or stack luggage or other
cargo up high enough to block the deployment of the
SABICs. The trim covering above the side windows
where the SABIC and its deployment path are lo-
cated should remain free from any obstructions.
• In order for the SABICs to work as intended, do not
install any accessory items in your vehicle which
could alter the roof. Do not add an aftermarket
sunroof to your vehicle. Do not add roof racks that
require permanent attachments (bolts or screws) for
installation on the vehicle roof. Do not drill into the
roof of the vehicle for any reason. Side Impacts
The Side Air Bags are designed to activate in certain side
impacts. The Occupant Restraint Controller (ORC) deter-
mines whether the deployment of the Side Air Bags in a
particular impact event is appropriate, based on the sever-
ity and type of collision. The side impact sensors aid the
ORC in determining the appropriate response to impact
events. The system is calibrated to deploy the Side Air Bags
on the impact side of the vehicle during impacts that
require Side Air Bag occupant protection. In side impacts,
the Side Air Bags deploy independently; a left side impact
deploys the left Side Air Bags only and a right-side impact
deploys the right Side Air Bags only. Vehicle damage by
itself is not a good indicator of whether or not Side Air
Bags should have deployed.
The Side Air Bags will not deploy in all side collisions,
including some collisions at certain angles, or some side
collisions that do not impact the area of the passenger
compartment. The Side Air Bags may deploy during
angled or offset frontal collisions where the front air bags
deploy.
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SAFETY 117

may be somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred miles
(kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector provides PARK, REVERSE,
NEUTRAL, DRIVE, and Electronic Range Select (ERS) shift
positions. Manual downshifts can be made using the ERS
shift control. Moving the gear selector into the ERS (-/+)
position (beside the DRIVE position) activates ERS mode,displays the current gear in the instrument cluster, and
prevents automatic upshifts beyond this gear. In ERS
mode, toggling the gear selector forward (-) or rearward (+)
will change the highest available gear. Refer to
Electronic
Range Select (ERS) Operation in this section for further
information.
NOTE: If the gear selector cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed forward)
it is probably in the ERS (+/-) position (beside the DRIVE
position). In ERS mode, the transmission gear limit (1, 2, 3,
etc.) is displayed in the instrument cluster. Move the gear
selector to the right (into the DRIVE [D] position) for access
to PARK, REVERSE, and NEUTRAL.
Gear Ranges
Do not depress the accelerator pedal when shifting from
PARK or NEUTRAL into another gear range.
NOTE: After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating. This
is especially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.Gear Selector
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STARTING AND OPERATING 143

started in this range. Apply the parking brake and shift the
transmission into PARK if you must exit the vehicle.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage.
Refer to “Recreational Towing” in “Starting And Op-
erating” and “Towing A Disabled Vehicle” in “In Case
Of Emergency” for further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), select Tow/Haul mode or use the
Electronic Range Select (ERS) shift control (refer to
Elec-
tronic Range Select (ERS) Operation in this section for
further information) to select a lower gear range. Under
these conditions, using a lower gear range will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of the torque converter clutch
is inhibited until the transmission fluid is warm (refer to
the “Note” under “Torque Converter Clutch” in this sec-
tion). During extremely cold temperatures (-16°F [-27°C] or
below), operation may briefly be limited to third gear only.
Normal operation will resume once the transmission tem-
perature has risen to a suitable level.
146 STARTING AND OPERATING

mode. This will improve performance and reduce the
potential for transmission overheating or failure due to
excessive shifting. When operating in TOW/HAUL mode,
transmission upshifts are delayed, and the transmission
will automatically downshift (for engine braking) during
steady braking maneuvers.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pushing the switch a second time restores
normal operation. Normal operation is always the default
at engine start-up. If TOW/HAUL mode is desired, the
switch must be pushed each time the engine is started.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some
accelerations, the clutch automatically disengages.NOTE:
•
The torque converter clutch will not engage, until the
transmission fluid and engine coolant are warm [usually
after 1 to 3 miles (2 to 5 km) of driving]. Because the
engine speed is higher when the torque converter clutch
is not engaged, it may seem as if the transmission is not
shifting into Overdrive when cold. This is normal. Using
the Electronic Range Select (ERS) shift control, when the
transmission is sufficiently warm, will demonstrate that
the transmission is able to shift into and out of Over-
drive.
• If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the transmis-
sion into gear may seem sluggish. This is due to the fluid
partially draining from the torque converter into the
transmission. This condition is normal and will not
cause damage to the transmission. The torque converter
will refill within five seconds after starting the engine.
POWER STEERING
The standard power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will provide mechanical steering
capability if power assist is lost.
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If for some reason the power assist is interrupted, it will
still be possible to steer your vehicle. Under these condi-
tions, you will observe a substantial increase in steering
effort, especially at very low vehicle speeds and during
parking maneuvers.
NOTE:
•Increased noise levels at the end of the steering wheel
travel are considered normal and do not indicate that
there is a problem with the power steering system.
• Upon initial start-up in cold weather, the power steering
pump may make noise for a short amount of time. This
is due to the cold, thick fluid in the steering system. This
noise should be considered normal, and it does not in
any way damage the steering system.
CAUTION!
Prolonged operation of the steering system at the end
of the steering wheel travel will increase the steering
fluid temperature and it should be avoided when
possible. Damage to the power steering pump may
occur.
Power Steering Fluid Check
Checking the power steering fluid level at a defined service
interval is not required. The fluid should be checked at
every oil change if a leak is suspected, abnormal noises are
apparent, and/or the system is not functioning as antici-
pated. Coordinate inspection efforts through an authorized
dealer.
WARNING!
Fluid level should be checked on a level surface and
with the engine off to prevent injury from moving
parts and to ensure accurate fluid level reading. Do not
overfill. Use only manufacturer’s recommended power
steering fluid.
CAUTION!
Do not use chemical flushes in your power steering
system as the chemicals can damage your power steer-
ing components. Such damage is not covered by the
New Vehicle Limited Warranty.
150 STARTING AND OPERATING

PARKSENSE REAR PARK ASSIST — IF EQUIPPED
The ParkSense Rear Park Assist system provides an au-
dible indication of the distance between the rear fascia/
bumper and a detected obstacle when backing up, e.g.
during a parking maneuver. Refer to “ParkSense System
Usage Precautions” for limitations of this system and
recommendations.
The ParkSense Rear Park Assist is automatically activated
when the transmission is placed into REVERSE. As the
distance from an obstacle behind the vehicle decreases, the
audible alert becomes more frequent.
Interaction With Trailer Towing
The Rear Park Assist system is automatically deactivated
when a trailer is hitched to the vehicle. The system will be
automatically activated as soon as the trailer is removed.
ParkSense Rear Park Assist Sensors
The four ParkSense Rear Park Assist sensors, located in the
rear fascia/bumper, monitor the area behind the vehicle
that is within the sensors’ field of view. The sensors can
detect obstacles, in the horizontal direction, from approxi-
mately 12 inches (30 cm) up to 55 inches (140 cm) from the
center of the rear fascia/bumper and up to 24 inches (60cm) from the corners of the rear fascia/bumper, depending
on the location, type and orientation of the obstacle.
If several obstacles are detected, the ParkSense Rear Park
Assist system indicates the nearest obstacle.
The minimum height of a detectable obstacle corresponds
to the maximum height of an obstacle that would clear the
underside of the vehicle during the parking maneuver.
ParkSense Rear Park Assist Alerts
If an obstacle is behind the vehicle when REVERSE gear is
engaged, an audible alert is activated.
Rear Park Assist Sensors Location
154 STARTING AND OPERATING

Failure to do so can result in the system not working
properly. The Rear Park Assist system might not detect
an obstacle behind the fascia/bumper, or it could pro-
vide a false indication that an obstacle is behind the
fascia/bumper.
• Objects such as bicycle carriers, etc., must not be placed
within 12 inches (30 cm) from the rear fascia/bumper
while driving the vehicle. Failure to do so can result in
the system misinterpreting a close object as a sensor
problem, causing a failure indication to be displayed in
the instrument cluster display.
WARNING!
• Drivers must be careful when backing up even when
using ParkSense. Always check carefully behind
your vehicle, look behind you, and be sure to check
for pedestrians, animals, other vehicles, obstructions,
and blind spots before backing up. You are respon-
sible for safety and must continue to pay attention to
your surroundings. Failure to do so can result in
serious injury or death.
• Before using ParkSense, it is strongly recommended
that the ball mount and hitch ball assembly is
(Continued)
WARNING! (Continued)
disconnected from the vehicle when the vehicle is
not used for towing. Failure to do so can result in
injury or damage to vehicles or obstacles because the
hitch ball will be much closer to the obstacle than the
rear fascia when the loudspeaker sounds the con-
tinuous tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending on its size
and shape, giving a false indication that an obstacle
is behind the vehicle.
CAUTION!
•ParkSense is only a parking aid and it is unable to
recognize every obstacle, including small obstacles.
Parking curbs might be temporarily detected or not
detected at all. Obstacles located above or below the
sensors will not be detected when they are in close
proximity.
• The vehicle must be driven slowly when using
ParkSense in order to be able to stop in time when an
obstacle is detected. It is recommended that the
driver looks over his/her shoulder when using
ParkSense.
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When displayed, static grid lines will illustrate the width of
the vehicle and will show separate zones that will help
indicate the distance to the rear of the vehicle. The follow-
ing table shows the approximate distances for each zone:
ZoneDistance To The Rear Of The Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 3 ft (30 cm - 1 m)
Green 3 ft or greater (1 m or greater)
WARNING!
Drivers must be careful when backing up even when
using the Rear Back Up Camera. Always check care-
fully behind your vehicle, and be sure to check for
pedestrians, animals, other vehicles, obstructions, or
blind spots before backing up. You are responsible for
the safety of your surroundings and must continue to
pay attention while backing up. Failure to do so can
result in serious injury or death.
CAUTION!
•To avoid vehicle damage, ParkView should only be
used as a parking aid. The ParkView camera is
unable to view every obstacle or object in your drive
path.
• To avoid vehicle damage, the vehicle must be driven
slowly when using ParkView to be able to stop in
time when an obstacle is seen. It is recommended
that the driver look frequently over his/her shoulder
when using ParkView.
NOTE: If snow, ice, mud, or any foreign substance builds
up on the camera lens, clean the lens, rinse with water, and
dry with a soft cloth. Do not cover the lens.
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FREEING A STUCK VEHICLE ..............219
 TOWING A DISABLED VEHICLE ............220
▫ Automatic Transmission ..................221 
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .222
 EVENT DATA RECORDER (EDR) ............222
178 IN CASE OF EMERGENCY