transmission Ram ProMaster 2019 User Guide

STARTING THE ENGINE
Before starting your vehicle, adjust your seat, adjust both
inside and outside mirrors, and fasten your seat belts.
WARNING!
•Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
• Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children
should be warned not to touch the parking brake,
brake pedal or the transmission gear selector.
• Do not leave the key fob in or near the vehicle (or in
a location accessible to children). A child could
operate power windows, other controls, or move the
vehicle.
Automatic Transmission
The gear selector must be in the PARK or NEUTRAL
position before you can start the engine. Press the brake
pedal before shifting to any driving gear.
NOTE: You must press the brake pedal before shifting out
of PARK.
Normal Starting
NOTE: Normal starting of either a cold or a warm engine
is obtained without pumping or pressing the accelerator
pedal.
Turn the ignition switch to the AVV (START) position and
release it when the engine starts. If the engine fails to start
within 10 seconds, turn the ignition switch to the STOP
(OFF/LOCK) position, wait 10 to 15 seconds, then repeat
the “Normal Starting” procedure.
Cold Weather Operation (Below –22°F Or 30°C)
To ensure reliable starting at these temperatures, use of an
externally powered electric engine block heater (available
from your authorized dealer) is recommended.
If Engine Fails To Start
If the engine fails to start after you have followed the
Normal Starting orExtreme Cold Weather procedure,
and has not experienced an extended park condition as
identified in Extended Park Starting procedure it may be
flooded. Push the accelerator pedal all the way to the floor
and hold it there. Crank the engine for no more than 15
seconds. This should clear any excess fuel in case the
engine is flooded. Leave the ignition key in the RUN
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STARTING AND OPERATING 137

ENGINE BREAK-IN RECOMMENDATIONS
A long break-in period is not required for the engine and
drivetrain (transmission and axle) in your vehicle.
Drive moderately during the first 300 miles (500 km). After
the initial 60 miles (100 km), speeds up to 50 or 55 mph (80
or 90 km/h) are desirable.
While cruising, brief full-throttle acceleration within the
limits of local traffic laws contributes to a good break-in.
Wide-open throttle acceleration in low gear can be detri-
mental and should be avoided.
The engine oil installed in the engine at the factory is a
high-quality energy conserving type lubricant. Oil changes
should be consistent with anticipated climate conditions
under which vehicle operations will occur. For the recom-
mended viscosity and quality grades, refer to “Fluids And
Lubricants” in “Technical Specifications”.
CAUTION!
Never use Non-Detergent Oil or Straight Mineral Oil
in the engine or damage may result.
NOTE: A new engine may consume some oil during its
first few thousand miles (kilometers) of operation. This
should be considered a normal part of the break-in and not
interpreted as a problem. Please check your oil level with
the engine oil indicator often during the break in period.
Add oil as required.
PARKING BRAKE
Before leaving the vehicle, make sure that the parking
brake is fully applied.
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STARTING AND OPERATING 139

WARNING!(Continued)
•Always fully apply the parking brake when leaving
your vehicle or it may roll and cause damage or
injury. Also, be certain to leave the transmission in
PARK. Failure to do so may cause the vehicle to roll
and cause damage or injury.
CAUTION!
If the Brake System Warning Light remains on with the
parking brake released, a brake system malfunction is
indicated. Have the brake system serviced by an au-
thorized dealer immediately.
AUTOMATIC TRANSMISSION
WARNING!
• It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
(Continued)
WARNING! (Continued)
engine is idling normally and your foot is firmly
pressing the brake pedal.
• Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle always come to a
complete stop, then apply the parking brake, shift
the transmission into PARK, turn the engine OFF,
and remove the ignition key. Once the key is re-
moved, the transmission is locked in PARK, securing
the vehicle against unwanted movement.
• When leaving the vehicle, always remove the igni-
tion key from the vehicle and lock the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
•
Do not leave the ignition key in or near the vehicle (or in
a location accessible to children). A child could operate
power windows, other controls, or move the vehicle.
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STARTING AND OPERATING 141

CAUTION!
Damage to the transmission may occur if the following
precautions are not observed:
•Shift into or out of PARK or REVERSE only after the
vehicle has come to a complete stop.
• Do not shift between PARK, REVERSE, NEUTRAL,
or DRIVE when the engine is above idle speed.
• Before shifting into any gear, make sure your foot is
firmly pressing the brake pedal.
NOTE: You must press and hold the brake pedal while
shifting out of PARK.
Key Ignition Park Interlock
This vehicle is equipped with a Key Ignition Park Interlock
which requires the transmission to be in PARK before the
ignition can be turned to the LOCK/OFF (key removal)
position. The key can only be removed from the ignition
when the ignition is in the LOCK/OFF position, and once
removed the transmission is locked in PARK.
NOTE: If a malfunction occurs, the system will trap the
key in the ignition to warn you that this safety feature is
inoperable. The engine can be started and stopped but the
key cannot be removed until you obtain service.
Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmission Shift
Interlock System (BTSI) that holds the transmission gear
selector in PARK unless the brakes are applied. To shift the
transmission out of PARK, the ignition must be turned to
the ON/RUN mode (engine running or not), and the brake
pedal must be pressed.
NOTE: Swivel seats that are unlocked can also prevent the
transmission gear selector from being moved out of the
PARK position. To shift the transmission out of the PARK
position the first time after cranking is allowed, ensure
swivel seats are locked in the forward facing position.
Six-Speed Automatic Transmission
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
You must press the brake pedal to move the gear selector
out of PARK (Refer to “Brake/Transmission Shift Interlock
System” in this section). To drive, move the gear selector
from PARK or NEUTRAL to the DRIVE position.
The electronically-controlled transmission provides a pre-
cise shift schedule. The transmission electronics are self-
calibrating; therefore, the first few shifts on a new vehicle
142 STARTING AND OPERATING

may be somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred miles
(kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector provides PARK, REVERSE,
NEUTRAL, DRIVE, and Electronic Range Select (ERS) shift
positions. Manual downshifts can be made using the ERS
shift control. Moving the gear selector into the ERS (-/+)
position (beside the DRIVE position) activates ERS mode,displays the current gear in the instrument cluster, and
prevents automatic upshifts beyond this gear. In ERS
mode, toggling the gear selector forward (-) or rearward (+)
will change the highest available gear. Refer to
Electronic
Range Select (ERS) Operation in this section for further
information.
NOTE: If the gear selector cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed forward)
it is probably in the ERS (+/-) position (beside the DRIVE
position). In ERS mode, the transmission gear limit (1, 2, 3,
etc.) is displayed in the instrument cluster. Move the gear
selector to the right (into the DRIVE [D] position) for access
to PARK, REVERSE, and NEUTRAL.
Gear Ranges
Do not depress the accelerator pedal when shifting from
PARK or NEUTRAL into another gear range.
NOTE: After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating. This
is especially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.Gear Selector
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STARTING AND OPERATING 143

Never attempt to use PARK while the vehicle is in motion.
Apply the parking brake when exiting the vehicle in this
range.
When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK, otherwise the load on
the transmission locking mechanism may make it difficult
to move the gear selector out of PARK. As an added
precaution, turn the front wheels toward the curb on a
downhill grade, and away from the curb on an uphill
grade.
When exiting the vehicle, always:
•Apply the parking brake.
• Shift the transmission into PARK.
• Turn the engine OFF.
• Remove the ignition key.WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle
movement and possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
Make sure the transmission is in PARK before exit-
ing the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
• Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle always come to a
complete stop, then apply the parking brake, shift
(Continued)
144 STARTING AND OPERATING

WARNING!(Continued)
the transmission into PARK, turn the engine OFF,
and remove the ignition key. Once the key is re-
moved, the transmission is locked in PARK, securing
the vehicle against unwanted movement.
• When exiting the vehicle, always remove the ignition
key from the vehicle and lock the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
• Do not leave the ignition key in or near the vehicle
(or in a location accessible to children). A child could
operate power windows, other controls, or move the
vehicle.
The following indicators should be used to ensure that you
have engaged the transmission into the PARK position:
• When shifting into PARK, firmly move the gear selector
all the way forward and to the left until it stops and is
fully seated. •
Look at the transmission gear position display and
verify that it indicates the PARK position (P).
• With the brake pedal released, verify that the gear
selector will not move out of PARK.
CAUTION!
• Before moving the transmission gear selector out of
PARK, you must turn the ignition to the ON/RUN
mode, and also press the brake pedal. Otherwise,
damage to the gear selector could result.
• DO NOT race the engine when shifting from PARK
or NEUTRAL into another gear range, as this can
damage the drivetrain.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
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STARTING AND OPERATING 145

started in this range. Apply the parking brake and shift the
transmission into PARK if you must exit the vehicle.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage.
Refer to “Recreational Towing” in “Starting And Op-
erating” and “Towing A Disabled Vehicle” in “In Case
Of Emergency” for further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), select Tow/Haul mode or use the
Electronic Range Select (ERS) shift control (refer to
Elec-
tronic Range Select (ERS) Operation in this section for
further information) to select a lower gear range. Under
these conditions, using a lower gear range will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of the torque converter clutch
is inhibited until the transmission fluid is warm (refer to
the “Note” under “Torque Converter Clutch” in this sec-
tion). During extremely cold temperatures (-16°F [-27°C] or
below), operation may briefly be limited to third gear only.
Normal operation will resume once the transmission tem-
perature has risen to a suitable level.
146 STARTING AND OPERATING

Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in third gear regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to operate.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation. NOTE:
Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear. For example, if
you set the transmission gear limit to 4 (fourth gear), the
transmission will not shift above fourth gear, but will shift
through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically, shift-
ing between all available gears. Moving the gear selector to
the ERS position (beside DRIVE) will activate ERS mode,
display the current gear in the instrument cluster, and set
that gear as the top available gear. Once in ERS mode,
moving the gear selector forward (-) or rearward (+) will
change the top available gear.
To exit ERS mode, simply return the gear selector to the
DRIVE position.6
STARTING AND OPERATING 147

WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
(Continued)
WARNING!(Continued)
and the vehicle could skid, causing a collision or
personal injury.
Instrument
Cluster Dis-
play 123456D
Actual
Gear(s) Al- lowed 1
1–2 1–31–41–51–6 1–6
NOTE: To select the proper gear position for maximum
deceleration (engine braking), move the gear selector into
the ERS position, then tap it forward (-) repeatedly as the
vehicle slows. The transmission will shift to the range from
which the vehicle can best be slowed down.
Overdrive Operation
The automatic transmission includes an electronically con-
trolled Overdrive (sixth gear). The transmission will auto-
matically shift into Overdrive if the following conditions
are present:
• The gear selector is in the DRIVE position. •
The transmission fluid has reached an adequate tem-
perature.
• The engine coolant has reached an adequate tempera-
ture.
• The vehicle speed is sufficiently high.
• The driver is not heavily pressing the accelerator.When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting occurs,
push the TOW/HAUL switch to activate TOW/HAUL
148 STARTING AND OPERATING