service Ram ProMaster 2019 Workshop Manual

WARNING!
•Battery fluid is a corrosive acid solution and can
burn or even blind you. Do not allow battery fluid to
contact your eyes, skin, or clothing. Do not lean over
a battery when attaching clamps. If acid splashes in
eyes or on skin, flush the area immediately with
large amounts of water. Refer to “Jump Starting
Procedure” in “In Case Of Emergency” for further
information.
• Battery gas is flammable and explosive. Keep flame
or sparks away from the battery. Do not use a booster
battery or any other booster source with an output
greater than 12 Volts. Do not allow cable clamps to
touch each other.
• Battery posts, terminals, and related accessories con-
tain lead and lead compounds. Wash hands after
handling.
CAUTION!
• It is essential when replacing the cables on the
battery that the positive cable is attached to the
positive post and the negative cable is attached to the
(Continued)
CAUTION! (Continued)
negative post. Battery posts are marked positive (+)
and negative (-) and are identified on the battery
case. Cable clamps should be tight on the terminal
posts and free of corrosion.
• If a “fast charger” is used while the battery is in the
vehicle, disconnect both vehicle battery cables before
connecting the charger to the battery. Do not use a
“fast charger” to provide starting voltage.
DEALER SERVICE
An authorized dealer has the qualified service personnel,
special tools, and equipment to perform all service opera-
tions in an expert manner. Service Manuals are available
which include detailed service information for your ve-
hicle. Refer to these Service Manuals before attempting any
procedure yourself.
NOTE: Intentional tampering with emissions control sys-
tems may void your warranty and could result in civil
penalties being assessed against you.8
SERVICING AND MAINTENANCE 231

WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
Engine Oil
Change Engine Oil
The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance.
Refer to the “Maintenance Plan” for further information.
NOTE:Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Engine Oil Selection
For best performance and maximum protection under all
types of operating conditions, the manufacturer only rec-
ommends engine oils that are API Certified and meet the
requirements of FCA Material Standard MS-6395.
American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has
been certified by the American Pe-
troleum Institute (API). The manu-
facturer only recommends API Cer-
tified engine oils.
This symbol certifies 0W-20, 5W-20,
0W-30, 5W-30 and 10W-30 engine
oils.
CAUTION!
Do not use chemical flushes in your engine oil as the
chemicals can damage your engine. Such damage is not
covered by the New Vehicle Limited Warranty.
Engine Oil Viscosity (SAE Grade) — 3.6L Engine
Mopar SAE 5W-20 engine oil approved to FCA Material
Standard MS-6395 such as Pennzoil, Shell Helix Ultra or
equivalent is recommended for all operating temperatures.
This engine oil improves low temperature starting and
vehicle fuel economy.
232 SERVICING AND MAINTENANCE

The engine oil filler cap also shows the recommended
engine oil viscosity for your engine. For information on
engine oil filler cap location, refer to the “Engine Compart-
ment” illustration in this section.
NOTE:Mopar SAE 5W-30 engine oil approved to FCA
Material Standard MS-6395 such as Pennzoil, Shell Helix
Ultra or equivalent may be used when SAE 5W-20 engine
oil meeting MS-6395 is not available.
Lubricants which do not have both the engine oil certifi-
cation mark and the correct SAE viscosity grade number
should not be used.
Synthetic Engine Oils
You may use synthetic engine oils provided the recom-
mended oil quality requirements are met, and the recom-
mended maintenance intervals for oil and filter changes are
followed.
Synthetic engine oils which do not have both the engine oil
certification mark and the correct SAE viscosity grade
number should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends against the addi-
tion of any additives (other than leak detection dyes) to the engine oil. Engine oil is an engineered product and its
performance may be impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used engine oil and
oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to the
environment. Contact an authorized dealer, service station
or governmental agency for advice on how and where used
oil and oil filters can be safely discarded in your area.
Engine Oil Filter
The engine oil filter should be replaced with a new filter at
every engine oil change.
Engine Oil Filter Selection
This manufacturer’s engines have a full-flow type dispos-
able oil filter. Use a filter of this type for replacement. The
quality of replacement filters varies considerably. Only
high quality filters should be used to assure most efficient
service. Mopar engine oil filters are high quality oil filters
and are recommended.
Engine Air Cleaner Filter
Refer to the “Maintenance Plan” in this section for the
proper maintenance intervals.
8
SERVICING AND MAINTENANCE 233

NOTE:Be sure to follow the “Severe Duty Conditions”
maintenance interval if applicable.
WARNING!
The air induction system (air cleaner, hoses, etc.) can
provide a measure of protection in the case of engine
backfire. Do not remove the air induction system (air
cleaner, hoses, etc.) unless such removal is necessary
for repair or maintenance. Make sure that no one is
near the engine compartment before starting the ve-
hicle with the air induction system (air cleaner, hoses,
etc.) removed. Failure to do so can result in serious
personal injury.
Engine Air Cleaner Filter Selection
The quality of replacement engine air cleaner filters varies
considerably. Only high quality filters should be used to
assure most efficient service. Mopar engine air cleaner
filters are a high quality filter and are recommended.
Air Conditioner Maintenance
For best possible performance, your air conditioner should
be checked and serviced by an authorized dealer at the
start of each warm season. This service should include cleaning of the condenser fins and a performance test.
Drive belt tension should also be checked at this time.
WARNING!
•
Use only refrigerants and compressor lubricants ap-
proved by the manufacturer for your air conditioning
system. Some unapproved refrigerants are flam-
mable and can explode, injuring you. Other unap-
proved refrigerants or lubricants can cause the sys-
tem to fail, requiring costly repairs. Refer to
Warranty Information Book, for further warranty
information.
• The air conditioning system contains refrigerant un-
der high pressure. To avoid risk of personal injury or
damage to the system, adding refrigerant or any
repair requiring lines to be disconnected should be
done by an experienced technician.
CAUTION!
Do not use chemical flushes in your air conditioning
system as the chemicals can damage your air condition-
ing components. Such damage is not covered by the
New Vehicle Limited Warranty.
234 SERVICING AND MAINTENANCE

Refrigerant Recovery And Recycling
R-134a Air Conditioning Refrigerant is a hydrofluoro-
carbon (HFC) that is an ozone-saving product. However,
the manufacturer recommends that air conditioning ser-
vice be performed by authorized dealer or other service
facilities using recovery and recycling equipment.
NOTE:Use only manufacturer approved A/C system PAG
compressor oil and refrigerants.
Cabin Air Filter (A/C Air Filter)
Refer to the “Maintenance Plan” for the proper mainte-
nance intervals.
WARNING!
Do not remove the cabin air filter while the vehicle is
running, or while the ignition is in the ACC or ON/
RUN mode. With the cabin air filter removed and the
blower operating, the blower can contact hands and
may propel dirt and debris into your eyes, resulting in
personal injury. The cabin air filter is located in the fresh air inlet in the
engine compartment. Perform the following procedure to
replace the filter:
1. Remove the two screws that secure the filter retainer to
the fresh air inlet, and remove the filter retainer.
Accessing Air Filter
1 — Screw Locations
2 — Fresh Air Inlet
8
SERVICING AND MAINTENANCE 235

CAUTION!
•The catalytic converter requires the use of unleaded
fuel only. Leaded gasoline will destroy the effective-
ness of the catalyst as an emissions control device
and may seriously reduce engine performance and
cause serious damage to the engine.
• Damage to the catalytic converter can result if your
vehicle is not kept in proper operating condition. In
the event of engine malfunction, particularly involv-
ing engine misfire or other apparent loss of perfor-
mance, have your vehicle serviced promptly. Contin-
ued operation of your vehicle with a severe
malfunction could cause the converter to overheat,
resulting in possible damage to the converter and
vehicle.
Under normal operating conditions, the catalytic converter
will not require maintenance. However, it is important to
keep the engine properly tuned to assure proper catalyst
operation and prevent possible catalyst damage.
NOTE: Intentional tampering with emissions control sys-
tems can result in civil penalties being assessed against
you. In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer’s specifications,
should be obtained immediately.
To minimize the possibility of catalytic converter damage:
•
Do not interrupt the ignition when the transmission is in
gear and the vehicle is in motion.
• Do not try to start the vehicle by pushing or towing the
vehicle.
• Do not idle the engine with any ignition components
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough idle
or malfunctioning operating conditions.
Cooling System
WARNING!
• You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If
you see or hear steam coming from under the hood,
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238 SERVICING AND MAINTENANCE

the correct type thermostat. Other designs may result in
unsatisfactory engine coolant (antifreeze) performance,
poor gas mileage, and increased emissions.
Brake System
In order to assure brake system performance, all brake
system components should be inspected periodically. Refer
to the “Maintenance Plan” in this section for the proper
maintenance intervals.
WARNING!
Riding the brakes can lead to brake failure and possi-
bly a collision. Driving with your foot resting or riding
on the brake pedal can result in abnormally high brake
temperatures, excessive lining wear, and possible
brake damage. You would not have your full braking
capacity in an emergency.
Fluid Level Check — Brake Master Cylinder
The fluid level of the master cylinder should be checked
when performing under the hood service or immediately if
the brake system warning lamp indicates system failure.If necessary, add fluid to bring level within the designated
marks on the side of the reservoir of the brake master
cylinder. Be sure to clean the top of the master cylinder area
before removing cap.
With disc brakes the fluid level can be expected to fall as
the brake linings wear. However, an unexpected drop in
fluid level may be caused by a leak and a system check
should be conducted.
Refer to “Fluids And Lubricants” in “Technical Specifica-
tions” for further information.
WARNING!
•
Use only manufacturer’s recommended brake fluid.
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information. Using the
wrong type of brake fluid can severely damage your
brake system and/or impair its performance. The
proper type of brake fluid for your vehicle is also
identified on the original factory installed hydraulic
master cylinder reservoir.
• To avoid contamination from foreign matter or mois-
ture, use only new brake fluid or fluid that has been
(Continued)
8
SERVICING AND MAINTENANCE 243

CAUTION!
Do not use chemical flushes in your transmission as
the chemicals can damage your transmission compo-
nents. Such damage is not covered by the New Vehicle
Limited Warranty.
Fluid Level Check
The fluid level is preset at the factory and does not require
adjustment under normal operating conditions. Routine
fluid level checks are not required, therefore the transmis-
sion filler tube is capped and no dipstick is provided. Your
authorized dealer can check your transmission fluid level
using a special service dipstick. If you notice fluid leakage
or transmission malfunction, visit your authorized dealer
immediately to have the transmission fluid level checked.
Operating the vehicle with an improper fluid level can
cause severe transmission damage.
CAUTION!
If a transmission fluid leak occurs, visit an authorized
dealer immediately. Severe transmission damage may
occur. An authorized dealer has the proper tools to
adjust the fluid level accurately.
Fluid And Filter Changes
Refer to the “Maintenance Plan” in this section for the
proper maintenance intervals.
In addition, change the fluid and filter if the fluid becomes
contaminated (with water, etc.), or if the transmission is
disassembled for any reason.
RAISING THE VEHICLE
In the case where it is necessary to raise the vehicle, go to
an authorized dealer or service station.
TIRES
Tire Safety Information
Tire safety information will cover aspects of the following
information: Tire Markings, Tire Identification Numbers,
Tire Terminology and Definitions, Tire Pressures, and Tire
Loading.
8
SERVICING AND MAINTENANCE 245

Tire MarkingsNOTE:
•P (Passenger) — Metric tire sizing is based on U.S.
design standards. P-Metric tires have the letter “P”
molded into the sidewall preceding the size designation.
Example: P215/65R15 95H.
• European — Metric tire sizing is based on European
design standards. Tires designed to this standard have
the tire size molded into the sidewall beginning with the
section width. The letter Pis absent from this tire size
designation. Example: 215/65R15 96H.
• LT (Light Truck) — Metric tire sizing is based on U.S.
design standards. The size designation for LT-Metric
tires is the same as for P-Metric tires except for the letters
“LT” that are molded into the sidewall preceding the
size designation. Example: LT235/85R16.
• Temporary spare tires are designed for temporary emer-
gency use only. Temporary high pressure compact spare
tires have the letter “T” or “S” molded into the sidewall
preceding the size designation. Example: T145/80D18
103M.
• High flotation tire sizing is based on U.S. design stan-
dards and it begins with the tire diameter molded into
the sidewall. Example: 31x10.5 R15 LT.
Tire Markings
1 — U.S. DOT Safety
Standards Code (TIN) 4 — Maximum Load
2 — Size Designation 5 — Maximum Pressure
3 — Service Description 6 — Treadwear, Traction and Temperature Grades
246 SERVICING AND MAINTENANCE

EXAMPLE:
Service Description:
95 = Load Index
–A numerical code associated with the maximum load a tire can carry
H = Speed Symbol
–A symbol indicating the range of speeds at which a tire can carry a load corresponding to its load index under cer-
tain operating conditions
–The maximum speed corresponding to the speed symbol should only be achieved under specified operating condi-
tions (i.e., tire pressure, vehicle loading, road conditions, and posted speed limits)
Load Identification:
Absence of the following load identification symbols on the sidewall of the tire indicates a Standard Load (SL) tire:
• XL = Extra load (or reinforced) tire, or
• LL = Light load tire or
• C, D, E, F, G = Load range associated with the maximum load a tire can carry at a specified pressure
Maximum Load – Maximum load indicates the maximum load this tire is designed to carry
Maximum Pressure – Maximum pressure indicates the maximum permissible cold tire inflation pressure for this tire
Tire Identification Number (TIN)
The TIN may be found on one or both sides of the tire;
however, the date code may only be on one side. Tires with
white sidewalls will have the full TIN, including the date
code, located on the white sidewall side of the tire. Look for the TIN on the outboard side of black sidewall tires as
mounted on the vehicle. If the TIN is not found on the
outboard side, then you will find it on the inboard side of
the tire.
248 SERVICING AND MAINTENANCE