CAN Ram ProMaster 2019 Owner's Manual

VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the name
FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-
drinking driver, call a cab, a friend, or use public trans-
portation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improve-
ments to its products without imposing any obligation
upon itself to install them on products previously manu-
factured.
Copyright © 2018 FCA US LLC

HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustra-
tions may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Symbols
Some vehicle components have colored labels whose sym-
bols indicate precautions to be observed when using this
component. Refer to “Warning Lights and Messages” in
“Getting To Know Your Instrument Panel” for further
information on the symbols used in your vehicle.
WARNINGS AND CAUTIONS
This Owner ’s Manual containsWARNINGSagainst oper-
ating procedures that could result in a collision, bodily
injury and/or death. It also contains CAUTIONSagainst
procedures that could result in damage to your vehicle. If
you do not read this entire Owner ’s Manual, you may miss
important information. Observe all Warnings and Cau-
tions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body
modifications or special equipment installed by van
conversion/camper manufacturers/body builders. U.S.
residents refer to the Warranty Information book, Section
2.1.C. Canadian residents refer to the “What Is Not Cov-
ered” section of the Warranty Information book. Such
equipment includes video monitors, VCRs, heaters, stoves,
refrigerators, etc. For warranty coverage and service on
these items, contact the applicable manufacturer.
1
INTRODUCTION 5

KEYS
Key Fob
Your vehicle uses a key start ignition system. The ignition
system consists of a key fob with a Remote Keyless Entry
(RKE) and an ignition switch.
The key fob contains an integrated mechanical key. To use
the mechanical key, simply push the mechanical key re-
lease button.
The vehicle is supplied with a code card containing key
code numbers to order duplicate keys, and the authorized
dealer that sold you your new vehicle has the key code
numbers for your vehicle locks. These numbers can be
used to order duplicate keys.Remote Keyless Entry (RKE)
This system allows you to lock or unlock the doors from
distances up to approximately 66 ft (20 m) using a hand-
held key fob. The key fob does not need to be pointed at the
vehicle to activate the system.
Key Fob With Integrated Mechanical Key
1 — Key Blade Release Button
2 — Driver/Passenger Unlock Button
3 — Lock Button
4 — Cargo Lock/Unlock Button
16 GETTING TO KNOW YOUR VEHICLE

NOTE:The key fob may not be able to be detected by the
vehicle if it is located next to a mobile phone, laptop or
other electronic device; these devices may block the key
fob’s wireless signal.
To Unlock The Doors
Push and release the unlock button on key fob once to
unlock only the front doors. Push and release the cargo
unlock button on key fob once to unlock the cargo area
(rear lateral sliding doors and rear door). The turn signal
lights will flash twice to acknowledge the unlock signal.
To Lock The Doors
Push and release the lock button on the key fob to lock all
doors. The turn signal lights will flash once to acknowl-
edge the signal. If a door is open, the turn signal lights will
flash at an increased rate.
Locking Doors With A Key
1. Insert the key with either side up.
2. Turn the key to the right to lock the door.
3. Turn the key to the left to unlock the door.
Refer to “Dealer Service” in “Servicing And Maintenance”
for maintenance procedures.
Sound Horn With Lock
This feature will cause the horn to chirp when the doors are
locked with the key fob. This feature can be turned on or
turned off. To change the current setting, refer to
“Uconnect Settings” in “Multimedia” for further informa-
tion.
Key Fob Battery Replacement
NOTE: Perchlorate Material – special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Key Fob
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GETTING TO KNOW YOUR VEHICLE 17

The recommended replacement battery is CR2032.
1. Push the mechanical key release button and release themechanical key to access the battery case screw located
on the side of the key fob.
2. Rotate the screw located on the side of the key fob using a small screwdriver.
3. Take out the battery case. Remove and replace the battery observing its polarity.
4. Refit the battery case inside the key fob and turn the screw to lock it into place.Programming Additional Key Fobs
Programming the key fob may be performed by an autho-
rized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in-cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
IGNITION SWITCH
Mechanical Ignition Switch
1. Place the gear selector in PARK (if equipped with an automatic transmission).
Key Fob Screw Location
18 GETTING TO KNOW YOUR VEHICLE

CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all the doors when
leaving the vehicle unattended.
Key-In-Ignition Reminder
Opening the driver’s door when the key is in the ignition
and the ignition switch position is STOP/OFF/LOCK
sounds a signal to remove the key.
SENTRY KEY
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
unlocked.
The system uses ignition keys which have an embedded
electronic chip (transponder) to prevent unauthorized ve-
hicle operation. Therefore, only keys that are programmed
to the vehicle can be used to start and operate the vehicle.
NOTE:A key which has not been programmed is also
considered an invalid key, even if it is cut to fit the ignition
switch lock cylinder for that vehicle. If the vehicle security light is on after the key is turned to
the ON/RUN position, it indicates that there is a problem
with the electronics.
CAUTION!
•
Always remove the Sentry Key from the vehicle and
lock all doors when leaving the vehicle unattended.
• The Sentry Key Immobilizer system is not compat-
ible with some aftermarket remote starting systems.
Use of these systems may result in vehicle starting
problems and loss of security protection.
All of the keys provided with your new vehicle have been
programmed to the vehicle electronics.
Replacement Keys
NOTE: Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle. Once a
Sentry Key has been programmed to a vehicle, it cannot be
programmed to any other vehicle. When having the Sentry
Key Immobilizer System serviced, bring all vehicle keys
with you to an authorized dealer.
The VIN is required for authorized dealer replacement of
keys. Duplication of keys may be performed at an autho-
rized dealer.
20 GETTING TO KNOW YOUR VEHICLE

General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in-cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle doors and
ignition for unauthorized operation. When the vehicle
security alarm is activated, interior switches for door locks
are disabled. The system provides both audible and visible
signals. For the first three minutes, the horn will sound,
and the turn signal lights will flash. For an additional 15
minutes, only the turn signal lights will flash.
To Arm The System
To arm the system, the vehicle security alarm will set when
you use the key fob to lock the doors. If a door or the hood
is not properly shut, the alarm system will not be armed.
To Disarm The System
Use the key fob to unlock the door and disarm the system.
The vehicle security alarm will also disarm if a pro-
grammed Sentry Key is inserted into the ignition switch. To
exit the alarming mode, push the key fob unlock button, or
insert a programmed Sentry Key into the ignition switch.
The vehicle security alarm is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the vehicle
security alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle and open a
door, the alarm will sound. If this occurs, disarm the
vehicle security alarm.
Rearming Of The System
If the system has not been disabled, the vehicle security
alarm will rearm itself after the 15 additional minutes of
turn lamps flashing. If the condition which initiated the
3
GETTING TO KNOW YOUR VEHICLE 21

WARNING!(Continued)
•For personal security and safety in the event of a
collision, lock the vehicle doors as you drive as well
as when you park and leave the vehicle.
• Before exiting a vehicle, always shift the automatic
transmission into PARK or the manual transmission
into FIRST gear or REVERSE, apply the parking
brake, turn the vehicle OFF, remove the key fobs
from vehicle, and lock all doors. and lock your
vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the gear
selector.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children. A child could oper-
ate power windows, other controls, or move the
vehicle.
CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all of the doors
when leaving the vehicle unattended.
Auto Unlock Doors
This feature unlocks all front doors when one of the front
door is opened.
NOTE: If the rear or side door is open, only the rear or side
door is unlocked.
Automatic Door Locks
When enabled, the door locks will lock automatically when
the vehicle’s speed exceeds 12 mph (20 km/h). The auto
door lock feature can be enabled or disabled through the
Uconnect system.
SEATS
Seats are a part of the Occupant Restraint System of the
vehicle.
3
GETTING TO KNOW YOUR VEHICLE 23

WARNING!
•It is dangerous to ride in a cargo area, inside or
outside of a vehicle. In a collision, people riding in
these areas are more likely to be seriously injured or
killed.
• Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat belts.
In a collision, people riding in these areas are more
likely to be seriously injured or killed.
• Be sure everyone in your vehicle is in a seat and
using a seat belt properly.
Manual Adjustments
The driver and passenger seats can be adjusted forward/
rearward and reclined. Also, if equipped, front and rear
height and lumbar adjustment.
WARNING!
• Adjusting a seat while driving may be dangerous.
Moving a seat while driving could result in loss of
control which could cause a collision and serious
injury or death.
(Continued)
WARNING! (Continued)
•Seats should be adjusted before fastening the seat
belts and while the vehicle is parked. Serious injury
or death could result from a poorly adjusted seat belt.
Forward And Rearward Adjustment
The adjusting bar is at the front of the seat, near the floor.
Pull the bar upward to move the seat forward or rearward.
Release the bar once the seat is in the desired position.
Then, using body pressure, move forward and rearward on
the seat to be sure that the seat adjusters have latched.
24 GETTING TO KNOW YOUR VEHICLE

WARNING!
•Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol use, exhaus-
tion or other physical condition must exercise care
when using the seat heater. It may cause burns even
at low temperatures, especially if used for long
periods of time.
• Do not place anything on the seat or seatback that
insulates against heat, such as a blanket or cushion.
This may cause the seat heater to overheat. Sitting in
a seat that has been overheated could cause serious
burns due to the increased surface temperature of the
seat.
Fold Down Tray — If Equipped
If your vehicle is equipped with a bench seat, the seat is
equipped with a fold-down tray that can be used as a
document support surface. To use the fold-down tray,
grasp the pull tab and lower the tray.
Fold-Down Pull Tab
30 GETTING TO KNOW YOUR VEHICLE