engine Ram ProMaster 2019 Owner's Manual
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Congratulations on selecting your new vehicle. Be assured
that it represents precision workmanship, distinctive styl-
ing, and high quality. This Owner ’s Manual has been
prepared with the assistance of service and engineering
specialists to acquaint you with the operation and mainte-
nance of your vehicle. It is supplemented by Warranty
Information, and customer oriented documents. In the
attached Warranty Booklet, you will find a description of
the services that FCA offers to its customers, the Warranty
Certificate and the details of the terms and conditions for
maintaining its validity. Please take the time to read all of
these publications carefully before driving your vehicle for
the first time. Following the instructions, recommenda-
tions, tips, and important warnings in this manual will
help assure safe and enjoyable operation of your vehicle.
Be sure you are familiar with all vehicle controls, particu-
larly those used for braking, steering, transmission, and
transfer case shifting (if equipped). Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience.This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
After reviewing the Owner ’s Information, it should
be stored in the vehicle for convenient referencing, and
remain with the vehicle when sold.
When it comes to service, remember that an authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
Page 10 of 332
1 — Hood/Engine Compartment4 — Wheels/Tires
2 — Windshield 5 — Exterior Mirrors
3 — Headlights 6 — Doors
8 GRAPHICAL TABLE OF CONTENTS
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An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all the doors when
leaving the vehicle unattended.
Opening the driver’s door when the key is in the ignition
and the ignition switch position is STOP/OFF/LOCK
sounds a signal to remove the key.
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
The system uses ignition keys which have an embedded
electronic chip (transponder) to prevent unauthorized ve-
hicle operation. Therefore, only keys that are programmed
to the vehicle can be used to start and operate the vehicle.
NOTE:A key which has not been programmed is also
considered an invalid key, even if it is cut to fit the ignition
switch lock cylinder for that vehicle. If the vehicle security light is on after the key is turned to
the ON/RUN position, it indicates that there is a problem
with the electronics.
Always remove the Sentry Key from the vehicle and
lock all doors when leaving the vehicle unattended.
• The Sentry Key Immobilizer system is not compat-
ible with some aftermarket remote starting systems.
Use of these systems may result in vehicle starting
problems and loss of security protection.
All of the keys provided with your new vehicle have been
programmed to the vehicle electronics.
NOTE: Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle. Once a
Sentry Key has been programmed to a vehicle, it cannot be
programmed to any other vehicle. When having the Sentry
Key Immobilizer System serviced, bring all vehicle keys
with you to an authorized dealer.
The VIN is required for authorized dealer replacement of
keys. Duplication of keys may be performed at an autho-
20 GETTING TO KNOW YOUR VEHICLE
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•If your air conditioning performance seems lower than
expected, check the front of the A/C condenser (located
in front of the radiator), for an accumulation of dirt or
insects. Clean with a gentle water spray from the front of
the radiator and through the condenser.
In cold weather, use of Recirculation mode may lead to
excessive window fogging. The Recirculation feature may
be unavailable if conditions exist that could create fogging
on the inside of the windshield. On systems with Manual
Climate Controls, the Recirculation mode is not allowed in
Defrost mode to improve window clearing operation.
Recirculation is disabled automatically if this mode is
selected. Attempting to use Recirculation while in this
mode causes the LED in the control button to blink and
then turns off.
NOTE: Refer to the chart at the end of this section for
suggested control settings for various weather conditions.
The engine cooling system must be protected with a
high-quality antifreeze coolant to provide proper corrosion
protection and to protect against engine overheating. A
solution of 50% OAT (Organic Additive Technology) cool-
ant that meets the requirements of FCA Material Standard
MS.90032 and 50% water is recommended. Refer to “Fluids
And Lubricants” in “Technical Specifications” for proper
Use of the air Recirculation mode during winter months is
not recommended because it may cause window fogging.
Any time you store your vehicle or keep it out of service
(i.e., vacation) for two weeks or more, run the air condi-
tioning system at idle for about five minutes in the fresh air
and high blower setting. This will ensure adequate system
lubrication to minimize the possibility of compressor dam-
age when the system is started again.
GETTING TO KNOW YOUR VEHICLE 51
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To avoid serious injury or death:
•Only devices designed for use in this type of outlet
should be inserted into any 12 Volt outlet.
• Do not touch with wet hands.
• Close the lid when not in use and while driving the
• If this outlet is mishandled, it may cause an electric
shock and failure.
• Many accessories that can be plugged in draw power
from the vehicle’s battery, even when not in use (i.e.,
cellular phones, etc.). Eventually, if plugged in long
enough, the vehicle’s battery will discharge suffi-
ciently to degrade battery life and/or prevent the
engine from starting.
• Accessories that draw higher power (i.e., coolers,
vacuum cleaners, lights, etc.) will degrade the battery
even more quickly. Only use these intermittently and
with greater caution.
• After the use of high power draw accessories, or long
periods of the vehicle not being started (with acces-
sories still plugged in), the vehicle must be driven a
sufficient length of time to allow the generator to
recharge the vehicle’s battery.
62 GETTING TO KNOW YOUR VEHICLE
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GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER ...................66
▫ Instrument Cluster Descriptions .............66
INSTRUMENT CLUSTER DISPLAY ............68
▫ Location And Controls ....................68
▫ Change Engine Oil ......................70
▫ Display Setup Menu .....................70
▫ Values Displayed .......................71
▫ Personal Settings (Customer-Programmable
TRIP COMPUTER .........................72
▫ Trip Button ............................73
▫ Trip Functions .........................73
WARNING LIGHTS AND MESSAGES ..........74
▫ Red Warning Lights ......................74
▫ Yellow Warning Lights ....................77
▫ Yellow Indicator Lights ...................81
▫ Green Indicator Lights ....................82
▫ Blue Indicator Lights .....................82
ONBOARD DIAGNOSTIC SYSTEM — OBD II ....83
▫ Onboard Diagnostic System (OBD II)
EMISSIONS INSPECTION AND MAINTENANCE
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•Odometer/Trip Odometer Display Area
U.S. Federal regulations require that upon transfer of
vehicle ownership, the seller certify to the purchaser
the correct mileage that the vehicle has been driven. If
your odometer needs to be repaired or serviced, the
repair technician should leave the odometer reading
the same as it was before the repair or service. If s/he
cannot do so, then the odometer must be set at zero,
and a sticker must be placed in the door jamb stating
what the mileage was before the repair or service. It is
a good idea for you to make a record of the odometer
reading before the repair/service, so that you can be
sure that it is properly reset, or that the door jamb
sticker is accurate if the odometer must be reset at zero.
• Gear Selector Status (PRND)
The gear selector status “P,R,N,D,1,2,3,4,5,6” are dis-
played indicating the gear selector position. Telltales
“1,2,3,4,5,6” indicate the manual mode has been en-
gaged and the gear selected is displayed. Refer to
“Automatic Transmission” in “Starting And Operat-
ing” for further information on ERS. 3. Tachometer
•This gauge measures engine revolutions per minute
(RPM x 1000). Before the pointer reaches the red area,
ease up on the accelerator to prevent engine damage.
4. Temperature Gauge •The temperature gauge shows engine coolant tem-
perature. Any reading within the normal range indi-
cates that the engine cooling system is operating
• The gauge pointer will likely indicate a higher tem-
perature when driving in hot weather or up mountain
grades. It should not be allowed to exceed the upper
limits of the normal operating range.
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized dealer for
service if your vehicle overheats. If you decide to look
under the hood yourself, see “Servicing And Mainte-
nance.” Follow the warnings under the Cooling System
Pressure Cap paragraph.
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Driving with a hot engine cooling system could dam-
age your vehicle. If the temperature gauge reads “H,”
pull over and stop the vehicle. Idle the vehicle with the
air conditioner turned off until the pointer drops back
into the normal range. If the pointer remains on the
“H,” turn the engine off immediately and call an
authorized dealer for service.
5. Fuel Gauge •The pointer shows the level of fuel in the fuel tank
when the ignition switch is in the ON/RUN position.
The fuel pump symbol points to the side of the
vehicle where the fuel door is located.
INSTRUMENT CLUSTER DISPLAY
Your vehicle will be equipped with an instrument cluster
display, which offers useful information to the driver. With
the ignition in the STOP/OFF mode, opening/closing of a
door will activate the display for viewing, and display the
total miles, or kilometers, in the odometer. Your instrument
cluster display is designed to display important informa-
tion about your vehicle’s systems and features. Using a driver interactive display located on the instrument panel,
your instrument cluster display can show you how sys-
tems are working and give you warnings when they are
not. The steering wheel mounted controls allow you to
scroll through the main menus and submenus. You can
access the specific information you want and make selec-
tions and adjustments.
Location And Controls
The instrument cluster display features a driver-interactive
display that is located in the instrument cluster.
Instrument Cluster Display
68 GETTING TO KNOW YOUR INSTRUMENT PANEL
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•Up Arrow Button
Push and release the uparrow button to scroll
upward through the main menu and submenus
or adjust the illumination on the instrument
panel when the headlights are on.
• Down Arrow Button
Push and release the downarrow button to scroll
downward through the main menu and sub-
menus or adjust the illumination on the instru-
ment panel when the headlights are on.
Change Engine Oil
Your vehicle is equipped with an engine oil change indi-
cator system. The “Change Engine Oil” message will
display in the instrument cluster display. The engine oil
change indicator system is duty cycle based, which means
the engine oil change interval may fluctuate, dependent
upon your personal driving style.
Unless reset, this message will continue to display each
time you turn the ignition switch to the ON/RUN position.
To turn off the message temporarily, push and release the
MODE button. To reset the oil change indicator system
(after performing the scheduled maintenance), refer to the
following procedure. 1. Turn the ignition switch to the ON position (do not start
2. Fully push the accelerator pedal slowly, three times, within 10 seconds.
3. Turn the ignition switch to the OFF/LOCK position.
NOTE: If the indicator message illuminates when you
start the vehicle, the oil change indicator system did not
reset. If necessary, repeat this procedure.
Display Setup Menu
The menu comprises a series of functions arranged in a
cycle. Push and release the upordown arrow button to
access the different options and settings (setup).
The setup menu can be activated by pushing the MODE
button. Single pushes on the upordown arrow button will
scroll through the setup menu options. The menu items
include the following functions:
• Speed Beep
• Buzzer Volume
• Seat Belt Buzzer (Just Available After SBR Disable Made
By CHR Service)
• Exit menu
70 GETTING TO KNOW YOUR INSTRUMENT PANEL
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NOTE:If equipped, some customer programmable fea-
tures will display in the Uconnect system. Refer to your
Uconnect Owner ’s Manual Supplement for further infor-
Selecting An Option Of The Main Menu Without Submenu
1. Briefly push and release the MODEbutton to select the
main menu option to set.
2. Push and release the upordown arrow button (by
single pushes) to select the new setting.
3. Briefly push and release the MODEbutton to store the
new setting and go back to the main menu option
Selecting An Option Of The Main Menu With Submenu
1. Briefly push and release the MODEbutton to display
the first submenu option.
2. Push and release the upordown arrow button (by
single pushes) to scroll through all the submenu options.
3. Briefly push and release the MODEbutton to select the
displayed submenu option and to open the relevant
setup menu. 4. Push and release the
upordown arrow button (by
single pushes) to select the new setting for this submenu
5. Briefly push and release the MODEbutton to store the
new setting and go back to the previously selected
6. Push and release and hold the MODEbutton to return
to the main menu (short hold) or the main screen (longer
NOTE: All of the following items are accessed by pressing
the TRIP button.
This indicates the distance which may be traveled with the
fuel remaining in the tank, assuming that driving condi-
tions will not change. The message “----” will appear on the
display in the following cases:
• Distance less than 30 miles (or 50 km).
• The vehicle is parked for a long time with the engine
GETTING TO KNOW YOUR INSTRUMENT PANEL 71