remote Ram ProMaster 2019 Owner's Manual

KEYS
Key Fob
Your vehicle uses a key start ignition system. The ignition
system consists of a key fob with a Remote Keyless Entry
(RKE) and an ignition switch.
The key fob contains an integrated mechanical key. To use
the mechanical key, simply push the mechanical key re-
lease button.
The vehicle is supplied with a code card containing key
code numbers to order duplicate keys, and the authorized
dealer that sold you your new vehicle has the key code
numbers for your vehicle locks. These numbers can be
used to order duplicate keys.Remote Keyless Entry (RKE)
This system allows you to lock or unlock the doors from
distances up to approximately 66 ft (20 m) using a hand-
held key fob. The key fob does not need to be pointed at the
vehicle to activate the system.
Key Fob With Integrated Mechanical Key
1 — Key Blade Release Button
2 — Driver/Passenger Unlock Button
3 — Lock Button
4 — Cargo Lock/Unlock Button
16 GETTING TO KNOW YOUR VEHICLE

CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all the doors when
leaving the vehicle unattended.
Key-In-Ignition Reminder
Opening the driver’s door when the key is in the ignition
and the ignition switch position is STOP/OFF/LOCK
sounds a signal to remove the key.
SENTRY KEY
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
unlocked.
The system uses ignition keys which have an embedded
electronic chip (transponder) to prevent unauthorized ve-
hicle operation. Therefore, only keys that are programmed
to the vehicle can be used to start and operate the vehicle.
NOTE:A key which has not been programmed is also
considered an invalid key, even if it is cut to fit the ignition
switch lock cylinder for that vehicle. If the vehicle security light is on after the key is turned to
the ON/RUN position, it indicates that there is a problem
with the electronics.
CAUTION!
•
Always remove the Sentry Key from the vehicle and
lock all doors when leaving the vehicle unattended.
• The Sentry Key Immobilizer system is not compat-
ible with some aftermarket remote starting systems.
Use of these systems may result in vehicle starting
problems and loss of security protection.
All of the keys provided with your new vehicle have been
programmed to the vehicle electronics.
Replacement Keys
NOTE: Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle. Once a
Sentry Key has been programmed to a vehicle, it cannot be
programmed to any other vehicle. When having the Sentry
Key Immobilizer System serviced, bring all vehicle keys
with you to an authorized dealer.
The VIN is required for authorized dealer replacement of
keys. Duplication of keys may be performed at an autho-
rized dealer.
20 GETTING TO KNOW YOUR VEHICLE

CAUTION!
Do not use a portable battery booster pack or any other
booster source with a system voltage greater than 12
Volts or damage to the battery, starter motor, alternator
or electrical system may occur.
Preparations For Jump Start
The vehicle’s jump starting remote posts are located under
the hood, in the engine compartment on the driver’s side.
The Remote Positive(+)Post is covered with a protective
cap located on the side of the Front Power Distribution
Center.
The Remote Negative (-)Post is located on the core support
closest to the front of the vehicle.
WARNING!
• Take care to avoid the radiator cooling fan whenever
the hood is raised. It can start anytime the ignition
switch is ON. You can be injured by moving fan
blades.
(Continued)
Jump Starting Locations
(+) — Remote Positive Post
(-) — Remote Negative Post
214 IN CASE OF EMERGENCY

WARNING!(Continued)
•Remove any metal jewelry such as rings, watch
bands and bracelets that could make an inadvertent
electrical contact. You could be seriously injured.
• Batteries contain sulfuric acid that can burn your
skin or eyes and generate hydrogen gas which is
flammable and explosive. Keep open flames or
sparks away from the battery.
1. Apply the parking brake, shift the automatic transmis- sion into PARK and turn the ignition to the OFF
position.
2. Turn off the heater, radio, and all unnecessary electrical accessories.
3. If using another vehicle to jump start the battery, park the vehicle within the jumper cables reach, apply the
parking brake and make sure the ignition is OFF.
WARNING!
Do not allow vehicles to touch each other as this could
establish a ground connection and personal injury
could result.
Jump Starting Procedure
WARNING!
Failure to follow this jump starting procedure could
result in personal injury or property damage due to
battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster vehicle
or the discharged vehicle.
Connecting The Jumper Cables
1. Connect the positive (+)end of the jumper cable to the
remote positive (+)post of the discharged vehicle.
NOTE: The remote positive (+)post is located in the
engine compartment on the driver’s side under the cover of
the Front Power Distribution Center.
2. Connect the opposite end of the positive (+)jumper
cable to the positive (+)post of the booster battery.
3. Connect the negative end (-)of the jumper cable to the
negative (-)post of the booster battery.
7
IN CASE OF EMERGENCY 215

4. Connect the opposite end of the negative(-)jumper
cable to the remote negative (-)post of the discharged
vehicle.
NOTE: The remote negative (-)post is located in the front
of the engine compartment on the driver’s side.
WARNING!
Do not connect the jumper cable to the negative (-) post
of the discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury. Only use the specific ground point, do
not use any other exposed metal parts.
5. Start the engine in the vehicle that has the booster battery. Let the engine idle a few minutes and then start
the engine in the vehicle with the discharged battery.
6. Once the engine is started, disconnect the jumper cables in the reverse sequence:
Disconnecting The Jumper Cables
1. Disconnect the negative end (-)of the jumper cable from
the remote negative (-)post of the vehicle with the
discharged battery. 2. Disconnect the opposite end of the negative
(-)jumper
cable from the negative (-)post of the booster battery.
3. Disconnect the positive end (+)of the jumper cable from
the positive (+)post of the booster battery.
4. Disconnect the opposite end of the positive (+)jumper
cable from the remote positive (+)post of the discharged
vehicle.
5. Close the cover of the Front Power Distribution Center.
If frequent jump starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular devices, etc.). Eventually, if plugged
in long enough without engine operation, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
216 IN CASE OF EMERGENCY

Battery Location
There are two remote jump starting posts under the hood
which is the recommended jump start location. If access to
the battery is needed, an access panel on the driver ’s side
floor will allow for battery access.
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can reduce the
potential for overheating by taking the appropriate action.
•On the highways — slow down.
• In city traffic — while stopped, place the transmission in
NEUTRAL, but do not increase the engine idle speed
while preventing vehicle motion with the brakes.
Access Panel
Battery Location
7
IN CASE OF EMERGENCY 217

STEERING WHEEL AUDIO CONTROLS
The remote sound system controls are located on the
surface of the steering wheel.
The right-hand control is a rocker-type switch and controls
the SCAN functions of the sound system.
The left-hand control is a rocker-type switch and controls
the volume of the sound system plus a button to mute the
Sound System.
The following describes the right-hand control operation in
each mode.
Radio Operation
Pushing the top of the switch will “Scan” up for the next
listenable station and pushing the bottom of the switch will
“Scan” down for the next listenable station.
Player Operation
Pushing the switch up once will go to the next track on the
Player. Pushing the switch down once will go to the
beginning of the current track, or to the beginning of the
previous track if it is within one second after the current
track begins to play.
If you push the switch up or down twice, it plays the
second track; three times, it will play the third, etc.
IPOD/USB/MP3 CONTROL — IF EQUIPPED
The USB Port and Auxiliary Jack is located on the instru-
ment panel left of the radio (driver ’s lower right). This
feature allows an iPod or external USB device to be
plugged into the USB port.Remote Sound System Controls
298 MULTIMEDIA

Compact Spare Tire........................ .263
Contract, Service .......................... .312
Cooling Pressure Cap (Radiator Cap) ............241
Cooling System ........................... .238
Adding Coolant (Antifreeze) .................240
Coolant Level ....................... .239, 242
Cooling Capacity ........................ .282
Disposal Of Used Coolant ..................242
Drain, Flush, And Refill ....................239
Inspection ............................. .242
Points To Remember ..................... .242
Pressure Cap ........................... .241
Radiator Cap .......................... .241
Selection Of Coolant (Antifreeze) ..........239, 282
Corrosion Protection ....................... .269
Cruise Light ...............................82
Cupholders ........................... .60, 273
Customer Assistance ....................... .310
Customer Programmable Features ...............287
Cybersecurity ............................ .286
Dealer Service ............................ .231
Defroster, Windshield ....................... .131
Diagnostic System, Onboard ....................83
Dimmer Control Switch .......................43 Dimmer Switch
Headlight ...............................39
Dipsticks Automatic Transmission ....................245
Power Steering ......................... .150
Disable Vehicle Towing ..................... .220
Disposal Antifreeze (Engine Coolant) .................242
Door Ajar .................................75
Door Ajar Light ............................75
Door Locks ................................22
Automatic ..............................23
Doors ....................................22
Driver ’s Seat Back Tilt ........................23
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .175
Electrical

Power Outlets .......................60
Electric Brake Control System ...................89
Electric Remote Mirrors .......................36
Electronic Speed Control (Cruise Control) .........151
Electronic Stability Control (ESC) ................90
Electronic Throttle Control Warning Light ..........75
318 INDEX

Hood Release..............................55
Ignition ..................................18
Key ............................... .16, 18
Switch .................................18
Ignition Key Removal ........................18
Illuminated Entry ...........................44
Immobilizer (Sentry Key) ......................20
Inside Rearview Mirror .......................34
Instrument Cluster ....................... .66, 82
Display ................................68
Instrument Panel Lens Cleaning ................272
Interior And Instrument Lights ..................41
Interior Appearance Care .....................271
Interior Lights ..............................41
Intermittent Wipers (Delay Wipers) ...............44
Introduction ................................4
iPod/USB/MP3 Control ..................... .298
Jacking And Tire Changing ....................194
Jacking And Tire Changing Instructions ...........200
Jack Location ............................ .194
Jack Operation ........................ .194, 245
Jump Starting ............................ .213Key Fob
Programming Additional Key Fobs .............18
Key Fob Battery Service (Remote Keyless Entry) .....17
Key Fob Programming (Remote Keyless Entry) ......18
Key-In Reminder ............................20
Keys ....................................16
Replacement .............................20
Sentry (Immobilizer) .......................20
Lane Change Assist ..........................41
Lap/Shoulder Belts ........................ .102
Latches ................................. .133
Hood ..................................55
Lead Free Gasoline ........................ .278
Leaks, Fluid ............................. .133
Life Of Tires ............................. .259
Light Bulbs .......................... .133, 179
Lights .................................. .133
AirBag ..........................74, 111, 131
Brake Assist Warning ......................93
Brake Warning ...........................75
Bulb Replacement ....................... .179
Cr

uise .................................82
Daytime Running .........................39
Dimmer Switch, Headlight ................38, 39
12
INDEX 321

Electronic Stability Program(ESP) Indicator.....75, 93
Exterior ............................ .38, 133
Hazard Warning Flasher ...................179
Headlights ..............................39
High Beam ..............................39
Illuminated Entry .........................44
Interior ................................41
Malfunction Indicator (Check Engine) ...........80
Park ............................... .40, 82
Passing ................................40
Security Alarm ...........................77
Service ............................... .179
Tire Pressure Monitoring (TPMS) ..............95
Traction Control ..........................93
Turn Signals ...................... .38, 82, 133
Warning Instrument Cluster Descriptions ......75, 82
Loading Vehicle ....................... .161, 163
Capacities ............................. .163
Tires................................. .251
Locks Automatic Door ....................... .22, 23
Low Tire Pressure System .....................95
Lubrication, Body ......................... .236
Lug Nuts/Bolts ........................... .276Maintenance Free Battery
.....................230
Maintenance Schedule ...................... .225
Malfunction Indicator Light (Check Engine) ......80, 84
Manual Service ............................... .314
Methanol ............................... .279
Mirrors ..................................34
Electric Remote ...........................36
Exterior Folding ..........................35
Heated .................................38
Outside ................................35
Rearview ...............................34
Modifications/Alterations Vehicle .................................6
Monitor, Tire Pressure System ..................95
Mopar Parts ............................. .313
MP3 Control ............................. .298
Multi-Function Control Lever ...................38
New Vehicle Break-In Period ..................139
Occupant

Restraints .........................99
Octane Rating, Gasoline (Fuel) .................278
Oil Change Indicator .........................70
Reset ..................................70
322 INDEX