phone Ram ProMaster 2020 User Guide
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216MULTIMEDIA
AUX Mode
AUX Mode is entered by inserting a AUX device
using a stereo cable with a 3.5 mm audio jack
into the AUX port, or by pushing the MEDIA
button located on the faceplate. Once in Media
Mode, press the Source button on the touch -
screen and select AUX.
Inserting Auxiliary Device
Gently insert the Auxiliary device cable into the
AUX Port. If you insert a Auxiliary device with the
ignition ON, the unit will switch to AUX mode and
begin to play when you insert the device cable.
Controlling The Auxiliary Device
The control of the Auxiliary device (e.g.,
selecting playlists, play, fast forward, etc.)
cannot be provided by the radio; use the device
controls instead. Adjust the volume with the
VOLUME rotary knob, or with the volume of the
attached device.
The radio unit is acting as the amplifier for audio
output from the Auxiliary device. Therefore if the
volume control on the Auxiliary device is set too
low, there will be insufficient audio signal for the
radio unit to play the music on the device.
Phone Mode
Operating Phone Mode
Uconnect 3/3 NAV With 5-inch Display Phone Menu The Uconnect Phone is a voice-activated,
hands-free, in-vehicle communications system
with Voice Command Capability. Refer to “Ucon
-
nect Voice Recognition” section for further infor -
mation.
The Uconnect Phone allows you to dial a phone
number with your mobile phone using simple
voice commands.
NOTE:
The Uconnect Phone requires a mobile phone
equipped with the Bluetooth® Hands-Free
Profile. To check mobile phone compatibility
please visit UconnectPhone.com .
For Uconnect customer support:
US residents — visit UconnectPhone.com or
call 1-877-855-8400
Canadian residents — call 1-800-465-2001
(English) or 1-800-387-9983 (French)
Phone Mode Activation
Press the PHONE button on the front panel to
activate the Phone mode.
1 — Call/Redial/Hold
2 — Mobile Phone Signal Strength
3 — Currently Paired Mobile Phone
4 — Mobile Phone Battery Life
5 — Mute Microphone
6 — Transfer To/From Uconnect System
7 — Uconnect Phone Settings Menu
8 — Text Messaging
9 — Direct Dial Pad
10 — Recent Call Log
11 — Browse Phone Book (Contains 911)
12 — End Call
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MULTIMEDIA217
Main Functions
The buttons on the display can be used to:
Compose phone numbers (using the graphic
keypad on the display)
Display and call the contacts in the mobile
phone phonebook
Display and call contacts from the “recent
calls” menu
Pair phones/audio devices to make access
and connection easier and quicker
Transfer calls from the system to the mobile
phone and vice versa
Deactivate the microphone audio for private
conversations
The mobile phone audio is transmitted through
the vehicle’s audio system. The system auto -
matically mutes the radio when the Phone func -
tion is used.
Connecting/Disconnecting A Mobile Phone Or
Bluetooth® Device
Pairing A Phone
Uconnect 3/3 NAV
1. Activate the Bluetooth® on your mobile phone.
2. Push the PHONE button on the radio face -
plate.
3. If there are not any mobile phones paired with the system, the display shows a dedi -
cated screen. 4. Press the Yes button to start the pairing
procedure search for the Uconnect device
on the mobile phone. If No is selected the
Phone main screen is displayed.
5. When prompted by the mobile phone, use its keyboard to enter the PIN code shown on
the system display, or confirm on the mobile
phone the PIN displayed.
6. From the Phone screen you can always pair a mobile phone by pushing the Settings
button, then press the Add Device button
and proceed as described above.
7. During the pairing stage, a screen is displayed indicating the progress of the
operation.
8. If the pairing procedure is completed successfully, a screen is displayed. Press
Yes to the question to pair the mobile phone
as favorite (the mobile phone will have
priority on all other mobile phones that will
be paired later on). If no other devices are
paired, the system will consider the first
associated device as favorite.
9
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218MULTIMEDIA
NOTE:
The priority is determined according to the
order of connection for mobile phones which
are not set as favorite. The last phone
connected will have the highest priority.
For more assistance on pairing your phone,
contact Uconnect customer support:
US residents — visit UconnectPhone.com
for phone compatibility, pairing instruc-
tions and details or call 1-877-855-8400
Canadian residents — visit Uconnect-
Phone.com for phone compatibility,
pairing instructions and details or call
1-800-465-2001 (English) or 1-800-387-9983 (French)
Storing Names/Numbers in The Mobile Phone
Before pairing your mobile phone, you must
make sure you have stored the names you want
to contact in the phonebook on your mobile
phone so that you can call them using the
vehicle's hands-free system.
If your phonebook does not contain any names,
enter new names for the most frequently used
numbers.
For further details, refer to your mobile phone
owner's handbook. NOTE:
The names in the phonebook which do not
contain phone numbers or where both fields
(name and surname) are empty will not be
displayed.
Connection
The system connects automatically to the
paired mobile phone with the highest priority.
To choose a specific mobile phone or Blue
-
tooth® audio device, proceed as follows:
Access the Settings menu
Select Phone/Bluetooth®
Select the Paired Phones or Paired Audio list
using the corresponding button on the
display
Select the specific device (mobile phone or
Bluetooth® device)
Press the Connect button
During the connection stage a screen is
displayed showing the progress of the opera -
tion
The device connected is highlighted in the list
Disconnection
To disconnect a specific mobile phone or Blue -
tooth® audio device, proceed as follows:
Access the Settings menu
Select Phone/Bluetooth®
Select the Paired Phones or Paired Audio list
using the corresponding button on the
display
Select the specific device (mobile phone or
Bluetooth® device)
Press the Disconnect button
Downloading A Phonebook From Your Mobile
Phone
If equipped and specifically supported by your
phone, Uconnect Phone asks you if you want to
download names (text names) and number
entries from your mobile phone’s phonebook.
Specific Bluetooth®-enabled phones with
Phone Book Access Profile may support this
feature. See UconnectPhone.com for supported
phones.
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MULTIMEDIA219
NOTE:
If supported, the download and update begin
as soon as the Bluetooth® wireless phone
connection is made to the Uconnect Phone,
for example, after you start the vehicle.
You may be asked for permission to initiate
the phonebook download.
A maximum of 2,000 contact names with six
numbers per contact will be downloaded and
updated every time a phone is connected to
the Uconnect Phone.
Depending on the maximum number of
entries downloaded, there may be a short
delay before the latest downloaded names
can be used. Until then, if available, the previ -
ously downloaded phonebook is available for
use.
Only the phonebook of the currently
connected mobile phone is accessible.
Only the mobile phone’s phonebook is down -
loaded. SIM card phonebook is not part of
the mobile phonebook.
This downloaded phonebook cannot be
edited or deleted on the Uconnect Phone.
These can only be edited on the mobile
phone. The changes are transferred and
updated to Uconnect Phone on the next
phone connection.
Making A Phone Call
Dialing The Phone Number Using The Keyboard
Icon On The Display
Enter the phone number using the graphic
keypad displayed.
Proceed as follows:
1. Press the Keyboard icon on the display and
use the number buttons to enter the
number.
2. Press the Call button to make a call.
Call By Saying A Phonebook Name Or Phone
Number
1. Push the VR button or Phone button (if enabled) on the steering wheel.
2. After the BEEP, say “dial” (or “call” a full name or phone number). Recent Calls
The list of the last calls made for each of the
following call types can be displayed:
Calls received
Calls made
Calls without a reply
All calls
To access these types of calls, press the Recent
Calls button on the Phone menu main screen.
Making A Second Call While Current Call Is In
Progress
When a phone conversation is active, a second
phone call can be made as follows:
Select the number/contact from the list of
recent calls.
Select the contact from the phonebook.
Press the Hold button and dial the number
using the graphic keyboard of the display.
Redial
To call the number/contact of last call made,
press the Redial button.9
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Answering An Incoming Call
Call Controls
The buttons on the display allow the following
phone call functions to be managed:
Answer
End
Ignore
Put on hold/resume
Deactivate/activate the microphone
Transfer the call
Switch from one call to the other
Conference/merge two active calls
Answering Or Ignoring A Call With No Call
Currently In Progress
When an incoming call rings or is announced on
Uconnect, push the Answer button on the touch -
screen or push the PHONE button on the
steering wheel. Answering Or Ignoring An Incoming Call With A
Call Currently In Progress
When an incoming call rings or is announced on
Uconnect, push the Answer button on the touch
-
screen or push the PHONE button on the
steering wheel to answer the call and put the
ongoing call on hold.
NOTE:
Not all mobile phones may support the manage -
ment of an incoming call when another phone
conversation is active.
Ending A Call
Press the End button on the touchscreen or the
PHONE button on the steering wheel controls to
end a call in progress.
Only the ongoing call is ended and any call on
hold becomes the new active call.
Depending on the type of mobile phone, if the
ongoing call is ended by the caller, the call on
hold may not be activated automatically.
Uconnect Phone Features
Mute/Unmute
1. During a call, push the Voice Recognition (VR) button on the steering wheel.
2. After the BEEP, say “mute” (or “mute off”).
Reading Messages
The system can read the messages received by
the mobile phone.
To use this function the mobile phone must
support the SMS exchange function via Blue -
tooth®.
If this function is not supported by the phone,
the corresponding message button is deacti -
vated (grayed out) or may only accept incoming
messages.
When a text message is received, the display
will show a screen where the options "Listen",
"Call" or "Ignore" can be selected.
Press the message button to access the list of
SMS messages received by the mobile phone
(the list displays a maximum of 60 messages
received).
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SMS Message Reader Activation/Deactivation
The SMS message automatic reading function
can be activated/deactivated by pressing the
corresponding button on the display, which is
shown after pressing the phone selection
button.
NOTE:
On some mobile phones, to make the SMS
voice reading function available, the SMS notifi -
cation option on the phone must be enabled,
this option is usually available on the phone, in
the Bluetooth® connections menu for a device
registered as Uconnect. After enabling this func -
tion on the mobile phone, it must be discon -
nected and reconnected with the system to
make it effective.
SMS Message Options
Preset SMS messages are stored in the system
and can be sent to answer a received message
or as a new message.Navigation Mode — If Equipped
Operating Navigation Mode — If Equipped
Planning A Route
Using the search bar provides a wide range of
ways to find places and then navigate to them.
You can search your destination in different
ways:
A specific address
A partial address
A type of place
A zip code
A city to navigate to a city center
A Point of Interest (POI) near your current
location
Latitude and longitude coordinates Using Search
Press the Search button in the Main menu
to start searching. The search screen will open,
displaying the keyboard and the following
buttons:
Search Function
1. Back Button : Press the Back button to
return to the previous screen.
2. Search Input Box : Enter your search term in
the search input box. As you type, matching
addresses and Points of Interests (POI) are
shown.
9
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228MULTIMEDIA
The following example shows how to use voice
control to plan a journey to your Home address:
1. Push the Voice Recognition button on the
steering wheel to turn on the microphone.
A screen will pop up with examples of
commands.
NOTE:
Press the Help button in the Main menu then
press “What can I say?” to see a full list of
commands.
2. When you hear a beep, say a command of your choice. For example, you can say “Navi -
gate home”.
NOTE:
For accurate results, speak normally without
trying to articulate words in an unnatural way. If
there is excessive road noise, for example, you
may need to speak directly into the microphone.
3. If the command is correct, say “Yes”. NOTE:
If the command is incorrect, say “No” and
repeat the command after you hear the prompt
and tone again. Your navigation system plans a
route from your current location to your destina-
tion. To stop your navigation system from
listening out for further commands, say
“Cancel”.
Guidance View
About Guidance View
The guidance view is used to guide you along
the route to your destination. As soon as you
start driving, your navigation system will imme
-
diately start guiding you to your destination with
spoken instructions and visual instructions on
the touchscreen. You can also see your current
location and details along your route, including
3D buildings in some cities. The guidance view
is normally in 3D. To show a 2D map with the
map moving in your direction of travel, change
the 2D and 3D default settings. Refer to
“Settings” within this section for more informa -
tion. NOTE:
When you have planned a route and the 3D
guidance view is shown, select the switch view
button to change to the map view and use the
interactive features.
Guidance View
1 — Switch View Button
Select the Switch View button to change
between the map view and the guidance view.
2 — Instruction Panel
Press this button to view the following informa -
tion:
The direction of your next turn
The distance to your next turn
Lane guidance at some intersections
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234MULTIMEDIA
Using POIs To Plan A Route
When you plan a route, you can use a POI for the
destination or as a stop along the route.
Using Search
1. Select “Search” on the Main Menu to begin
a search. The search screen will open,
displaying the keyboard. Enter the name of
your desired destination. Your search
results will be displayed in two lists.
Addresses and city matches are shown in
the list called “Addresses.” POIs, types of
POIs, and Places are shown in the list called
“Points of Interest.” You can also select a
POI category to only see POI search results
from that category.
2. Select the desired POI. The location will appear on the map. From here, you can
save the POI to “My Places,” use this POI as
a starting point, begin navigation to this
destination, or view more details about this
POI. By pressing “More Information,” you
can view the phone number and full
address of the POI.
3. If a route is already planned, you can add the location to your current route. To plan a
route to this destination, press the Drive
button on the touchscreen. Select A Route With A POI
NOTE:
Your navigation system will calculate a route,
and guidance to your destination will begin.
Guidance view will begin as soon as you start
driving. Refer to “Planning A Route” for more
information on how to search for a POI. Refer to
“My Places” for more information on how to add
a POI to your saved list of My Places.
My Places
About My Places
My Places provides an easy way to
select a location without the need to
enter the address or search for the location. You
can use My Places to create a collection of
useful or favorite addresses. The following items are always in My Places:
Home
: Your home location can be your home
address or somewhere you often visit. This
feature provides an easy way to navigate
there.
Recent Destinations: Select this button to
select your destination from a list of locations
you have recently navigated to.
Using My Places
You can use My Places as a way of navigating to
a place without having to enter the address. To
navigate to a saved destination in My Places,
follow these steps:
1. Press the touchscreen to bring up the Main menu and press “My Places”.
2. Select the desired destination. The location will appear on the map with a pop-up menu.
3. Press the Drive button to begin navigation to this destination.
NOTE:
Your navigation system immediately starts
guiding you to your destination with spoken
instructions and visual instructions on the
touchscreen.
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STEERING WHEEL AUDIO CONTROLS
The remote sound system controls are located
on the surface of the steering wheel.
Remote Sound System Controls
Pushing the top of the left-hand switch will
increase the volume, and pushing the bottom of
the switch will decrease the volume.
Pushing the Voice Recognition (VR) button
below the volume controls will begin your voice
command functions. Please refer to “Uconnect
Voice Recognition” section for further informa -
tion.
The function of the right-hand control is
different depending on which mode you are in.
The following describes the right-hand control
operation in each mode.
Radio Operation
Pushing the top of the right-hand switch will
“Scan” up for the next listenable station, and
pushing the bottom of the right-hand switch will
“Scan” down for the next listenable station.
Pushing the Phone pick up button on top of the
of the Scan buttons will open a phone call.
Pushing the Phone hang up button below the
Scan buttons will close a phone call.
Player Operation
Pushing the switch up once will go to the next
track on the Player. Pushing the switch down
once will go to the beginning of the current track
or to the beginning of the previous track if it is
within one second after the current track begins
to play.
If you push the switch up or down twice, it plays
the second track; three times, it will play the
third, etc.
IPOD®/USB/MP3 CONTROL — IF EQUIPPED
The USB Port and Auxiliary Jack is located on
the instrument panel left of the radio (driver’s
lower right). This feature allows an iPod® or
external USB device to be plugged into the USB
port.
USB Port And AUX Jack
iPod® control supports Mini, 4G, Photo, iPod
nano®, 5G iPod® and iPhone® devices. Some
iPod® software versions may not fully support
the iPod® control features. Please visit
Apple’s® website for software updates.
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Interference Statement
This device complies with Part 15, 22, 24, and
27 of the FCC and Industry Canada
licence-exempt RSS standard(s). Operation is
subject to the following two conditions:(1) This
device may not cause interference, and(2) This
device must accept any interference, including
interference that may cause undesired opera -
tion of the device.
RF Exposure
This equipment complies with FCC and IC radia-
tion exposure limits set forth for an uncontrolled
environment. The antenna should be installed
and operated with minimum distance of 20 cm
between the radiator and your body.
Cet appareil est conforme aux limites d'exposi -
tion aux rayonnements de la IC pour environne -
ment non contrôlé. L'antenne doit être installé
de façon à garder une distance minmale de 20
centimètres entre la source de rayonnements
et votre corps.RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone
being on in your vehicle can cause erratic or
noisy performance from your radio. This condi -
tion may be lessened or eliminated by relo -
cating the mobile phone. This condition is not
harmful to the radio. If your radio performance
does not satisfactorily “clear” by the reposi -
tioning of the phone, it is recommended that the
radio volume be turned down or off during
mobile phone operation when not using Ucon -
nect (if equipped).
Regulatory And Safety Information
USA/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wire -
less radio is far below the FCC and IC radio
frequency exposure limits. Nevertheless, the
wireless radio will be used in such a manner
that the radio is 8 inch (20 cm) or further from
the human body.
The internal wireless radio operates within
guidelines found in radio frequency safety stan -
dards and recommendations, which reflect the
consensus of the scientific community. The radio manufacturer believes the internal
wireless radio is safe for use by consumers. The
level of energy emitted is far less than the elec
-
tromagnetic energy emitted by wireless devices
such as mobile phones. However, the use of
wireless radios may be restricted in some situa-
tions or environments, such as aboard
airplanes. If you are unsure of restrictions, you
are encouraged to ask for authorization before
turning on the wireless radio.
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interfer -
ence, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
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