engine Ram ProMaster 2020 Workshop Manual

136IN CASE OF EMERGENCY
(Continued)
6. Block both the front and rear of the wheel
diagonally opposite the jacking position. For
example, if the right front wheel is being
changed, block the left rear wheel.
Wheel Blocked
NOTE:
Passengers should not remain in the vehicle
when the vehicle is being lifted or raised.Jacking Instructions
Jack Warning Label
WARNING!
Carefully follow these tire changing warnings
to help prevent personal injury or damage to
your vehicle:
Always park on a firm, level surface as far
from the edge of the roadway as possible
before raising the vehicle.
Turn on the Hazard Warning flashers.
Block the wheel diagonally opposite the
wheel to be raised.
Apply the parking brake firmly and place an
automatic transmission in PARK; a manual
transmission in REVERSE.
Never start or run the engine with the
vehicle on a jack.
Do not let anyone sit in the vehicle when it
is on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised
vehicle, take it to a service center where it
can be raised on a lift.
Only use the jack in the positions indicated
and for lifting this vehicle during a tire
change.
If working on or near a roadway, be
extremely careful of motor traffic.
To assure that spare tires, flat or inflated,
are securely stowed, spares must be
stowed with the valve stem facing the
ground.
WARNING!
(Continued)
20_VF_OM_EN_US_t.book Page 136

142IN CASE OF EMERGENCY
Sealing A Tire With Tire Service Kit
(A) Whenever You Stop To Use Tire Service Kit:
1. Pull over to a safe location and turn on the
vehicle’s Hazard Warning flashers.
2. Verify that the valve stem (on the wheel with the deflated tire) is in a position that is near
to the ground. This will allow the Tire Service
Kit Hoses (3) and (5) to reach the valve
stem and keep the Tire Service Kit flat on
the ground. This will provide the best posi -
tioning of the kit when injecting the sealant
into the deflated tire and running the air
pump. Move the vehicle as necessary to
place the valve stem in this position before
proceeding.
3. Place the transmission in PARK (P) (auto transmission) or in Gear (manual transmis -
sion) and place the ignition in the OFF posi -
tion.
4. Apply the parking brake.
(B) Setting Up To Use Tire Service Kit:
1. Push in the Mode Select Knob (2) and turn to the Sealant Mode position. 2. Uncoil the Sealant Hose (3) and then
remove the cap from the fitting at the end of
the hose.
3. Place the Tire Service Kit flat on the ground next to the deflated tire.
4. Remove the cap from the valve stem and then screw the fitting at the end of the
Sealant Hose (3) onto the valve stem.
5. Uncoil the Power Plug (7) and insert the plug into the vehicle’s 12 Volt power outlet.
NOTE:
Do not remove foreign objects (e.g., screws or
nails) from the tire.
(C) Injecting Tire Service Kit Sealant Into The
Deflated Tire:
Always start the engine before turning ON the
Tire Service Kit.
NOTE:
Manual transmission vehicles must have the
parking brake engaged and the gear selector in
NEUTRAL.
After pushing the Power Button (1), the
sealant (white fluid) will flow from the Sealant
Bottle (4) through the Sealant Hose (3) and
into the tire. NOTE:
Sealant may leak out through the puncture in
the tire.
If the sealant (white fluid) does not flow within 0
– 10 seconds through the Sealant Hose (3):
1. Push the Power Button (1) to turn Off the
Tire Service Kit. Disconnect the Sealant
Hose (3) from the valve stem. Make sure
the valve stem is free of debris. Reconnect
the Sealant Hose (3) to the valve stem.
Check that the Mode Select Knob (2) is in
the Sealant Mode position and not Air
Mode. Push the Power Button (1) to turn On
the Tire Service Kit.
2. Connect the Power Plug (7) to a different 12 Volt power outlet in your vehicle or another
vehicle, if available. Make sure the engine is
running before turning ON the Tire Service
Kit.
3. The Sealant Bottle (4) may be empty due to previous use. Call for assistance.
NOTE:
If the Mode Select Knob (2) is on Air Mode and
the pump is operating, air will dispense from the
Air Pump Hose (5) only, not the Sealant Hose
(3).

20_VF_OM_EN_US_t.book Page 142

IN CASE OF EMERGENCY145
JUMP STARTING
If your vehicle has a discharged battery, it can
be jump started using a set of jumper cables
and a battery in another vehicle or by using a
portable battery booster pack. Jump starting
can be dangerous if done improperly, so please
follow the procedures in this section carefully.
NOTE:
When using a portable battery booster pack,
follow the manufacturer’s operating instruc -
tions and precautions.
Preparations For Jump Start
The vehicle’s jump starting remote posts are
located under the hood, in the engine compart -
ment on the driver's side.
The Remote Positive (+) Post is covered with a
protective cap located on the side of the Front
Power Distribution Center.
The Remote Negative (-) Post is located on the
core support closest to the front of the vehicle.
Jump Starting Locations 1. Apply the parking brake, shift the automatic
transmission into PARK (P) and turn the
ignition to the OFF position.
2. Turn off the heater, radio, and all unneces -
sary electrical accessories.
3. If using another vehicle to jump start the battery, park the vehicle within the jumper
cables reach, apply the parking brake and
make sure the ignition is OFF.
WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system
voltage greater than 12 Volts or damage to
the battery, starter motor, alternator or
electrical system may occur.(+) — Remote Positive Post
(-) — Remote Negative Post
WARNING!
Take care to avoid the radiator cooling fan
whenever the hood is raised. It can start
anytime the ignition switch is ON. You can
be injured by moving fan blades.
Remove any metal jewelry such as rings,
watch bands and bracelets that could
make an inadvertent electrical contact. You
could be seriously injured.
Batteries contain sulfuric acid that can
burn your skin or eyes and generate
hydrogen gas which is flammable and
explosive. Keep open flames or sparks
away from the battery.
6

20_VF_OM_EN_US_t.book Page 145

146IN CASE OF EMERGENCY
Jump Starting Procedure
Connecting The Jumper Cables
1. Connect the positive (+) end of the jumper
cable to the remote positive (+) post of the
discharged vehicle.
NOTE:
The remote positive (+) post is located in the
engine compartment on the driver's side under
the cover of the Front Power Distribution
Center.
2. Connect the opposite end of the positive (+)
jumper cable to the positive (+) post of the
booster battery.
3. Connect the negative end (-) of the jumper
cable to the negative (-) post of the booster
battery.
4. Connect the opposite end of the negative (-)
jumper cable to the remote negative (-) post
of the discharged vehicle.
NOTE:
The remote negative (-) post is located in the
front of the engine compartment on the driver's
side. 5. Start the engine in the vehicle that has the
booster battery. Let the engine idle a few
minutes and then start the engine in the
vehicle with the discharged battery.
6. Once the engine is started, disconnect the jumper cables in the reverse sequence.
Disconnecting The Jumper Cables
1. Disconnect the negative end (-) of the
jumper cable from the remote negative (-)
post of the vehicle with the discharged
battery.
2. Disconnect the opposite end of the negative (-) jumper cable from the negative (-) post of
the booster battery.WARNING!
Do not allow vehicles to touch each other as
this could establish a ground connection and
personal injury could result.
WARNING!
Failure to follow this jump starting procedure
could result in personal injury or property
damage due to battery explosion.
CAUTION!
Failure to follow these procedures could
result in damage to the charging system of
the booster vehicle or the discharged vehicle.
WARNING!
Do not connect the jumper cable to the
negative (-) post of the discharged battery.
The resulting electrical spark could cause the
battery to explode and could result in
personal injury. Only use the specific ground
point, do not use any other exposed metal
parts.

20_VF_OM_EN_US_t.book Page 146

IN CASE OF EMERGENCY147
3. Disconnect the positive end (+) of the
jumper cable from the positive (+) post of
the booster battery.
4. Disconnect the opposite end of the positive (+) jumper cable from the remote positive
(+) post of the discharged vehicle.
5. Close the cover of the Front Power Distribu -
tion Center.
If frequent jump starting is required to start your
vehicle you should have the battery and
charging system inspected at an authorized
dealer.Battery Location
There are two remote jump starting posts under
the hood which is the recommended jump start
location. If access to the battery is needed, an
access panel on the driver’s side floor will allow
for battery access.
Access Panel
Battery Location
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can
reduce the potential for overheating by taking
the appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the trans -
mission in NEUTRAL (N), but do not increase
the engine idle speed while preventing
vehicle motion with the brakes.
NOTE:
There are steps that you can take to slow down
an impending overheat condition:
If your Air Conditioner (A/C) is on, turn it off.
The A/C system adds heat to the engine
cooling system and turning the A/C off can
help remove this heat.
You can also turn the temperature control to
maximum heat, the mode control to floor and
the blower control to high. This allows the
heater core to act as a supplement to the
radiator and aids in removing heat from the
engine cooling system.
CAUTION!
Accessories plugged into the vehicle power
outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular devices,
etc.). Eventually, if plugged in long enough
without engine operation, the vehicle’s
battery will discharge sufficiently to degrade
battery life and/or prevent the engine from
starting.
6

20_VF_OM_EN_US_t.book Page 147

148IN CASE OF EMERGENCY
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector
cannot be moved out of the PARK (P) position,
you can use the following procedure to tempo -
rarily move the gear selector:
1. Turn the engine OFF.
2. Firmly apply the parking brake.
3. Using a small screwdriver or similar tool, remove the gear selector override access
cover which is located below the gear
selector.
Gear Selector Release Cover 4. Press and maintain firm pressure on the
brake pedal.
5. Insert the screwdriver or similar tool into the access port, and push and hold the override
release lever forward.
Release Lever
6. Move the gear selector to the NEUTRAL (N) position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the gear selector override access cover.
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam coming
from under the hood, do not open the hood
until the radiator has had time to cool. Never
try to open a cooling system pressure cap
when the radiator or coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could
damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop the
vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on HOT (H), and you hear continuous
chimes, turn the engine off immediately and
call for service.

20_VF_OM_EN_US_t.book Page 148

IN CASE OF EMERGENCY149
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Shift
back and forth between DRIVE (D) and
REVERSE (R), while gently pressing the acceler -
ator. Use the least amount of accelerator pedal
pressure that will maintain the rocking motion,
without spinning the wheels or racing the
engine. NOTE:
Push the “ESC OFF” switch, to place the Elec
-
tronic Stability Control (ESC) system in “Partial
OFF” mode, before rocking the vehicle. Refer to
“Electronic Brake Control System” in “Safety”
for further information. Once the vehicle has
been freed, push the “ESC OFF” switch again to
restore “ESC ON” mode.
TOWING A DISABLED VEHICLE
This section describes procedures for towing a
disabled vehicle using a commercial towing
service.
CAUTION!
Racing the engine or spinning the wheels may
lead to transmission overheating and failure.
Allow the engine to idle with the transmission
in NEUTRAL for at least one minute after
every five rocking-motion cycles. This will
minimize overheating and reduce the risk of
transmission failure during prolonged efforts
to free a stuck vehicle.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle
and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels
faster than 30 mph (48 km/h) or for longer than 30 seconds continuously without
stopping when you are stuck and do not let
anyone near a spinning wheel, no matter
what the speed.
CAUTION!
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drivetrain damage may result.
Spinning the wheels too fast may lead to
transmission overheating and failure. It can
also damage the tires. Do not spin the
wheels above 30 mph (48 km/h) while in
gear (no transmission shifting occurring).
6

20_VF_OM_EN_US_t.book Page 149

152
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indi-
cator system will remind you that it is time to
take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate in the
instrument cluster. This means that service is
required for your vehicle. Operating conditions
such as frequent short-trips, trailer tow, and
extremely hot or cold ambient temperatures will
influence when the “Oil Change Required”
message is displayed. Severe Operating Condi-
tions can cause the change oil message to illu -
minate as early as 3,500 miles (5,600 km)
since last reset. Have the vehicle serviced as
soon as possible, within the next 500 miles
(805 km). An authorized dealer will reset the oil change
indicator message after completing the sched
-
uled oil change. If a scheduled oil change is
performed by someone other than an autho -
rized dealer, the message can be reset by refer -
ring to the steps described under “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty. Once A Month Or Before A Long Trip:Check engine oil level
Check windshield washer fluid level
Check the tire inflation pressures and look
for unusual wear or damage. Rotate at the
first sign of irregular wear, even if it occurs
before the oil indicator system turns on
Check the fluid levels of the coolant reservoir,
brake master cylinder, and power steering
and fill as needed
Check function of all interior and exterior
lights
Maintenance Plan
Required Maintenance Intervals
Refer to the maintenance plan on the following
pages for the required maintenance intervals.

20_VF_OM_EN_US_t.book Page 152

SERVICING AND MAINTENANCE153
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
Change oil and filter.
Rotate the tires. Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on.
Inspect battery and clean and tighten terminals as required.
Inspect the CV/Universal joints.
Inspect brake pads, shoes, rotors, drums, hoses and park brake.
Inspect engine cooling system protection and hoses.
Inspect exhaust system.
Inspect engine air cleaner if using in dusty or off-road conditions.
Mileage or time passed
(whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints. X X X X X X X X X X X X X X
Inspect front suspension, tie rod
ends, boot seals, and replace if
necessary. X
X X X X XX
7

20_VF_OM_EN_US_t.book Page 153

154SERVICING AND MAINTENANCE
Inspect the brake pads, replace as
necessary. X
X X X X XX
Additional Maintenance
Replace the engine air filter. XX X X X
Inspect the cabin air filter, replace
as necessary. X
X X X X XX
Replace the Brake Fluid every two
years.
1 X
X X X X XX
Replace the spark plugs.
2X
Flush and replace the engine
coolant at 10 years or
150,000 miles (240,000 km)
whichever comes first. X
X
Change the automatic
transmission fluid and filter. X
X
Mileage or time passed
(whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000

20_VF_OM_EN_US_t.book Page 154