battery Ram ProMaster 2020 Owner's Manual

2
INTRODUCTION

INTRODUCTION ......................................................... 7
HOW TO USE THIS MANUAL ................................... 8
Essential Information ........................................... 8
Symbols ................................................................. 8

WARNINGS AND CAUTIONS ................................... 8
VAN CONVERSIONS/CAMPERS .............................. 8
VEHICLE MODIFICATIONS/ALTERATIONS ............. 8

GETTING TO KNOW YOUR VEHICLE

KEYS .......................................................................... 9
Key Fob ................................................................. 9

IGNITION SWITCH ................................................... 11

Mechanical Ignition Switch ................................ 11
Key-In-Ignition Reminder ................................... 12

SENTRY KEY............................................................. 12

Replacement Keys ............................................ 12
General Information ........................................... 12

VEHICLE SECURITY ALARM — IF EQUIPPED ....... 13

To Arm The System ............................................. 13
To Disarm The System ....................................... 13
Rearming Of The System ................................... 14
Security System Manual Override ..................... 14

DOORS ..................................................................... 14

Power Door Locks .............................................. 14
Auto Unlock Doors .............................................. 15
Automatic Door Locks ........................................ 15
SEATS .......................................................................15

Manual Adjustments .......................................... 15
Heated Seats — If Equipped .............................. 18
Fold Down Tray — If Equipped ........................... 19
Adjustable Armrests — If Equipped ................... 19

HEAD RESTRAINTS ................................................20

Front Head Restraint Adjustment ..................... 20
Front Head Restraint Removal .......................... 20

STEERING WHEEL ...................................................21

Telescoping Steering Column ............................ 21

MIRRORS .................................................................21

Inside Day/Night Mirror — If Equipped ............ 21
Outside Mirrors .................................................. 21
Power Mirrors — If Equipped ............................. 22
Power Folding Mirrors — If Equipped ................ 22
Heated Mirrors — If Equipped............................ 23

EXTERIOR LIGHTS ...................................................23

Multifunction Lever ........................................... 23
Headlights .......................................................... 23
Daytime Running Lights (DRLs) —
If Equipped ......................................................... 24 High Beam/Low Beam Select Switch .............. 24
Flash-To-Pass ..................................................... 24
Parking Lights .................................................... 24
Follow Me Home/Headlight Delay .................... 24
Fog Lights — If Equipped ................................... 25
Turn Signals ........................................................ 25
Lane Change Assist............................................ 25
Battery Saver ...................................................... 25
INTERIOR LIGHTS ................................................... 25

Courtesy Lights....................................................25
Illuminated Entry .................................................27

WIPERS AND WASHERS ........................................ 27

Front Wiper Operation .......................................27

CLIMATE CONTROLS .............................................. 28

Manual Climate Control Overview......................28
Climate Control Functions ..................................33
Operating Tips .....................................................33

WINDOWS ............................................................... 35

Power Windows ..................................................35
Window Bar Grates — If Equipped .....................36
Wind Buffeting ....................................................36

HOOD ........................................................................ 36

Opening ...............................................................36
Closing .................................................................37

CARGO AREA FEATURES ....................................... 37
INTERNAL EQUIPMENT .......................................... 37

Storage ................................................................37
Cupholders ..........................................................38
Power Outlets ......................................................39
Auxiliary Switches — If Equipped ........................40

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4

VEHICLE LOADING ................................................112
Vehicle Certification Label ............................... 112
Gross Vehicle Weight Rating (GVWR) .............. 112
Gross Axle Weight Rating (GAWR) .................. 112
Tire Size .............................................................112
Rim Size ............................................................ 112
Inflation Pressure ............................................. 112
Curb Weight ...................................................... 112
Overloading ....................................................... 112
Loading .............................................................113

TRAILER TOWING ..................................................113

Common Towing Definitions ............................113
Trailer Hitch Classification ............................... 114
Trailer Towing Weights
(Maximum Trailer Weight Ratings) ................. 115 Trailer And Tongue Weight ..............................115Towing Requirements ..................................... 116
Towing Tips ...................................................... 118

RECREATIONAL TOWING
(BEHIND MOTORHOME, ETC.) ............................120

Towing This Vehicle Behind Another Vehicle .. 120
Recreational Towing ......................................... 120

DRIVING TIPS.........................................................121

Driving On Slippery Surfaces ..........................121
Driving Through Water ....................................121

IN CASE OF EMERGENCY

HAZARD WARNING FLASHERS ..........................123 BULB REPLACEMENT ........................................... 123

Replacement Bulbs .......................................... 123
Replacing Exterior Bulbs .................................. 125
Replacing Interior Bulbs .................................. 127

FUSES..................................................................... 128

Underhood Fuses ............................................. 128
Interior Fuses.................................................... 131
Right Central Pillar Fuses ................................ 132

JACKING AND TIRE CHANGING .......................... 133

Jack Location .................................................... 133
Spare Tire Removal .......................................... 134
Preparations For Jacking ................................. 135
Jacking Instructions ......................................... 136Wheel Covers .................................................... 139

TIRE SERVICE KIT — IF EQUIPPED ...................... 139

Tire Service Kit Storage ................................... 139
Tire Service Kit Components And Operation .. 140Tire Service Kit Usage Precautions ................. 140
Sealing A Tire With Tire Service Kit ................. 142

JUMP STARTING ................................................... 145

Preparations For Jump Start ........................... 145
Jump Starting Procedure ................................. 146
Battery Location ............................................... 147

IF YOUR ENGINE OVERHEATS ............................ 147
GEAR SELECTOR OVERRIDE .............................. 148FREEING A STUCK VEHICLE ............................... 149
TOWING A DISABLED VEHICLE........................... 149
Automatic Transmission .................................. 150
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ....................................................................151
EVENT DATA RECORDER (EDR) .......................... 151

SERVICING AND MAINTENANCE

SCHEDULED SERVICING .....................................152

Maintenance Plan ............................................ 152
Heavy Duty Use Of The Vehicle ....................... 155

ENGINE COMPARTMENT...................................... 156

3.6L Engine ..................................................... 156
Checking Oil Level — Gas Engine ................... 157
Adding Washer Fluid ........................................ 157Maintenance-Free Battery .............................. 157
Pressure Washing ............................................ 158

DEALER SERVICE ................................................. 158

Engine Oil ......................................................... 158Engine Oil Filter ................................................ 159
Engine Air Cleaner Filter ................................. 159
Air Conditioner Maintenance ......................... 160
Body Lubrication .............................................. 161
Windshield Wiper Blades ................................ 162
Exhaust System ............................................... 162
Cooling System................................................. 163
Brake System .................................................. 166
Automatic Transmission
(3.6L Gasoline Engine Only) ............................ 167

RAISING THE VEHICLE..........................................168

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10GETTING TO KNOW YOUR VEHICLE
To Lock The Doors
Push and release the lock button on the key fob
to lock all doors. The turn signal lights will flash
once to acknowledge the signal. If a door is
open, the turn signal lights will flash at an
increased rate.
Locking Doors With A Key
1. Insert the key with either side up.
2. Turn the key to the right to lock the door.
3. Turn the key to the left to unlock the door.
Refer to “Dealer Service” in “Servicing And
Maintenance” for maintenance procedures.
Sound Horn With Lock
This feature will cause the horn to chirp when
the doors are locked with the key fob. This
feature can be turned on or turned off. To
change the current setting, refer to “Uconnect
Settings” in “Multimedia” for further informa -
tion.
Key Fob Battery Replacement
NOTE:
Perchlorate Material – special handling may
apply. See www.dtsc.ca.gov/hazardouswaste/
perchlorate . The recommended replacement battery is
CR2032.
1. Push the mechanical key release button
and release the mechanical key to access
the battery case screw located on the side
of the key fob.
2. Rotate the screw located on the side of the key fob using a small screwdriver.
Key Fob Screw Location
3. Take out the battery case. Remove and replace the battery observing its polarity.
4. Refit the battery case inside the key fob and turn the screw to lock it into place.
Programming Additional Key Fobs
Programming the key fob may be performed by
an authorized dealer.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interfer -
ence, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop -
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement.

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GETTING TO KNOW YOUR VEHICLE25
Fog Lights — If Equipped
The fog light switch is located on the center
stack of the instrument panel, just below the
climate controls. Push the switch once to turn
the fog lights on. Push the switch a second time
to turn the fog lights off.
NOTE:
If the vehicle’s ignition is placed in the STOP
(OFF/LOCK) position, the fog lights will also turn
off.
Turn Signals
Move the multifunction lever up or down and
the arrows on each side of the instrument
cluster flash to show proper operation of the
front and rear turn signal lights.
NOTE:
If either light remains on and does not flash, or
there is a very fast flash rate, check for a defec -
tive outside light bulb. If an indicator fails to
light when the lever is moved, it would suggest
that the indicator bulb is defective.
Lane Change Assist
Tap the lever up or down once, without moving
beyond the detent, and the turn signal (right or
left) will flash five times then automatically turn
off.
Battery Saver
To protect the life of your vehicle’s battery,
when the ignition is OFF and any door is left ajar
for 15 minutes, the interior lights will automati -
cally turn off.
NOTE:
Battery saver mode is cancelled if the ignition is
placed in the MAR (ACC/ON/RUN).
INTERIOR LIGHTS
Courtesy Lights
These lights are mounted between the sun
visors on the overhead shelf. Each light is
turned on by pushing the corresponding switch. Courtesy Lights
1 — Ambient Light
2 — Right Map Light
3 — On/Right Position
4 — Center Position
5 — Off/Left Position
6 — Left Map Light
2

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26GETTING TO KNOW YOUR VEHICLE
Dome Lights
The interior lights can be set to three different
positions (off/left position, center position, on/
right position). Using the switch on the bottom
of the overhead console:
Push the switch to the on/right position
from its center position and the lights are
always on.
Push the switc h to the off/left po sitio n
from its c enter positio n and the lights are
always o ff.
Leave the switch in the center position, and
the lights are turned on and off when the
doors are opened or closed.
Map Lights
The switches on the left and right sides of the
overhead console controls the map or reading
function of the lights. Push the switch on the
right position to turn the right light on, push
again to turn the right light off. Push the switch
on the left position to turn the left light on, also
push again to turn the left light off.
Rear Lights
The Rear Cargo Lamp is located at the upper
rear cargo area above the rear doors.
Rear Cargo Lamp
Your vehicle may be equipped with a Side Cargo
Lamp located at the upper rear area of the
passenger side sliding door opening. Side Cargo Lamp
The Cargo Lamps can be set to three different
positions (off/right position, center position,
on/left position).
Push the Cargo Lamp lens to the right from its
center position and the lamp is always off.
Leave the Cargo Lamp lens in the center posi -
tion, and the lamp is turned on and off when
the sliding doors or rear doors are opened or
closed.
Push the Cargo Lamp lens to the left from its
center position and the lamp is always on.
CAUTION!
Before getting out of the vehicle be sure that
the switch is in the center position or that the
lights are off to avoid draining the battery.

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40GETTING TO KNOW YOUR VEHICLE
Auxiliary Switches — If Equipped
Your vehicle may be equipped with two auxiliary
switches located on the instrument panel to the
left of the steering column which can be used to
power various electronic devices. Connections
to the switches are found in the right central
pillar fuse panel at the base of the passenger
side B-pillar.
Auxiliary Upfitter Switches Auxiliary Switch 1 is configured to constant
battery feed, while Auxiliary Switch 2 is config
-
ured to ignition feed.
For further information on using the auxiliary
switches, please refer to the Ram Body Builders
Guide by accessing www.rambodybuilder.com
and choosing the appropriate links.CAUTION!
Many accessories that can be plugged in
draw power from the vehicle's battery, even
when not in use (i.e., cellular phones, etc.).
Eventually, if plugged in long enough, the
vehicle's battery will discharge sufficiently
to degrade battery life and/or prevent the
engine from starting.
Accessories that draw higher power (i.e.,
coolers, vacuum cleaners, lights, etc.) will
degrade the battery even more quickly.
Only use these intermittently and with
greater caution.
After the use of high power draw accesso -
ries, or long periods of the vehicle not being
started (with accessories still plugged in),
the vehicle must be driven a sufficient
length of time to allow the generator to
recharge the vehicle's battery.

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46GETTING TO KNOW YOUR INSTRUMENT PANEL
Personal Settings
(Customer-Programmable Features)
Speed Beep
Buzzer Volume
Seat Belt Buzzer (Just Available After SBR
Disable Made By CHR Service)
Exit Menu
NOTE:
If equipped, some customer programmable
features will display in the Uconnect system.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
TRIP COMPUTER
The Trip Computer is located in the instrument
cluster. It features a driver-interactive display
(displays information such as trip information,
range, fuel consumption, average speed, and
travel time).
NOTE:
The Uconnect System also has a Trip Computer
display and menus to customize the informa -
tion displayed in the cluster. For further infor -
mation, refer to “Uconnect Settings” in
“Multimedia”.
Trip Button
The TRIP button, located on the right steering
column stalk, can be used to display and to
reset the previously described values.
A short button push displays the different
values.
A long button push resets the system and
then starts a new trip.
New Trip
To reset:
Push and hold the TRIP button to reset the
system manually.
When the “Trip distance” reaches
99999.9 miles or kilometers or when the
“Travel time” reaches 999.59 (999 hours
and 59 minutes), the system is reset auto -
matically.
Disconnecting/Reconnecting the battery
resets the system.
NOTE:
If the reset operation occurs in the presence of
the screens concerning Trip A or Trip B, only the
information associated with Trip A or Trip B
functions will be reset. Start Of Trip Procedure
With the ignition on, push and hold the TRIP
button for over two seconds to reset trip infor
-
mation.
Exit Trip
To exit the Trip function, push the TRIP button
until all the trip menu items have been
displayed and the display returns to the main
menu.
Trip Functions
Both trip functions are resettable (reset — start
of new trip).
“Trip A” can be used to display the figures
relating to:
Trip Distance A
Average Fuel Consumption
Average Speed A
Travel Time A (Driving Time)

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GETTING TO KNOW YOUR INSTRUMENT PANEL47
“Trip B” can be used to display the figures
relating to:
Trip Distance B
Average Fuel Consumption
Average Speed B
Travel Time B (Driving Time)
NOTE:
“Trip B” functions may be excluded (see “Trip B
Data”). “Range” and “Instantaneous Fuel
Consumption” cannot be reset.
WARNING LIGHTS AND MESSAGES
The warning/indicator lights will illuminate in
the instrument panel together with a dedicated
message and/or acoustic signal when appli -
cable. These indications are indicative and
precautionary and as such must not be consid -
ered as exhaustive and/or alternative to the
information contained in the Owner’s Manual,
which you are advised to read carefully in all
cases. Always refer to the information in this
chapter in the event of a failure indication. All
active telltales will display first if applicable. The system check menu may appear different
based upon equipment options and current
vehicle status. Some telltales are optional and
may not appear.
Red Warning Lights
Seat Belt Reminder Warning Light
When the ignition is first placed in the
ON/RUN or MAR/ON/RUN position, if
the driver’s seat belt is unbuckled, a
chime will sound and the light will turn
on. When driving, if the driver or front passenger
seat belt remains unbuckled, the Seat Belt
Reminder Light will flash or remain on continu-
ously and a chime will sound. Refer to “Occu -
pant Restraints Systems” in “Safety” for further
information.
Air Bag Warning Light
This light will turn on for four to eight
seconds as a bulb check when the
ignition is placed in the ON/RUN or
MAR/ON/RUN position. If the light is
either not on during startup, stays on, or turns
on while driving, have the system inspected at
an authorized dealer as soon as possible. This
light will illuminate with a single chime when a fault with the Air Bag Warning Light has been
detected, it will stay on until the fault is cleared.
If the light comes on intermittently or remains
on while driving, have an authorized dealer
service the vehicle immediately.
Battery Charge Warning Light
This warning light will illuminate when
the battery is not charging properly. If
it stays on while the engine is running,
there may be a malfunction with the
charging system. Contact an authorized dealer
as soon as possible.
This indicates a possible problem with the elec -
trical system or a related component.
Door Open Warning Light
This indicator will illuminate when one
or more door(s) are not fully closed.
NOTE:
If the vehicle is moving and a door is opened,
there will also be a single chime.
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GETTING TO KNOW YOUR INSTRUMENT PANEL55
EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS
In some localities, it may be a legal requirement
to pass an inspection of your vehicle's emis-
sions control system. Failure to pass could
prevent vehicle registration.
For states that require an Inspection
and Maintenance (I/M), this check
verifies the “Malfunction Indicator
Light (MIL)” is functioning and is not
on when the engine is running, and that the
OBD II system is ready for testing.
Normally, the OBD II system will be ready. The
OBD II system may not be ready if your vehicle
was recently serviced, recently had a depleted
battery or a battery replacement. If the OBD II
system should be determined not ready for the
I/M test, your vehicle may fail the test. Your vehicle has a simple ignition actuated test,
which you can use prior to going to the test
station. To check if your vehicle's OBD II system
is ready, you must do the following:
1. Cycle the ignition switch to the ON position,
but do not crank or start the engine.
NOTE:
If you crank or start the engine, you will have to
start this test over.
2. As soon as you cycle the ignition switch to the ON position, you will see the “Malfunc -
tion Indicator Light (MIL)” symbol come on
as part of a normal bulb check.
3. Approximately 15 seconds later, one of two things will happen:
The MIL will flash for about 10 seconds
and then return to being fully illuminated
until you turn OFF the ignition or start the
engine. This means that your vehicle's
OBD II system is not ready and you should
not proceed to the I/M station.
The MIL will not flash at all and will remain
fully illuminated until you place the ignition
in the off position or start the engine. This
means that your vehicle's OBD II system is
ready and you can proceed to the I/M
station.
If your OBD II system is not ready, you should
see an authorized dealer or repair facility. If your
vehicle was recently serviced or had a battery
failure or replacement, you may need to do
nothing more than drive your vehicle as you
normally would in order for your OBD II system
to update. A recheck with the above test routine
may then indicate that the system is now ready.
Regardless of whether your vehicle's OBD II
system is ready or not, if the MIL is illuminated
during normal vehicle operation you should
have your vehicle serviced before going to the I/
M station. The I/M station can fail your vehicle
because the MIL is on with the engine running.
3

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74SAFETY
The ORC contains a backup power supply
system that may deploy the air bag system even
if the battery loses power or it becomes discon -
nected prior to deployment.
The ORC turns on the Air Bag Warning Light in
the instrument panel for approximately four to
eight seconds for a self-check when the ignition
switch is in the MAR/ACC/ON/RUN position.
After the self-check, the Air Bag Warning Light
will turn off. If the ORC detects a malfunction in
any part of the system, it turns on the Air Bag
Warning Light, either momentarily or continu -
ously. A single chime will sound to alert you if
the light comes on again after initial startup.
The ORC also includes diagnostics that will illu-
minate the instrument panel Air Bag Warning
Light if a malfunction is detected that could
affect the air bag system. The diagnostics also
record the nature of the malfunction. While the
air bag system is designed to be maintenance
free, if any of the following occurs, have an
authorized dealer service the air bag system
immediately.The Air Bag Warning Light does not come on
during the four to eight seconds when the
ignition switch is first in the MAR/ACC/ON/
RUN position.
The Air Bag Warning Light remains on after
the four to eight-second interval.
The Air Bag Warning Light comes on intermit -
tently or remains on while driving.
NOTE:
If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be
disabled. In this condition the air bags may not
be ready to inflate for your protection. Have an
authorized dealer service the air bag system
immediately.
Front Air Bags
This vehicle has front air bags and lap/shoulder
belts for both the driver and front passenger.
The front air bags are a supplement to the seat
belt restraint systems. The driver front air bag is
mounted in the center of the steering wheel.
The passenger front air bag is mounted in the
instrument panel, above the glove compart -
ment. The words “SRS AIRBAG” or “AIRBAG” are
embossed on the air bag covers.
Front Air Bag Locations
WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have
the air bag system to protect you in a
collision. If the light does not come on as a
bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it
comes on as you drive, have an authorized
dealer service the air bag system
immediately.
1 — Driver Front Air Bag
2 — Passenger Front Air Bag

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