power steering Ram ProMaster 2020 Owner's Manual

2
INTRODUCTION

INTRODUCTION ......................................................... 7
HOW TO USE THIS MANUAL ................................... 8
Essential Information ........................................... 8
Symbols ................................................................. 8

WARNINGS AND CAUTIONS ................................... 8
VAN CONVERSIONS/CAMPERS .............................. 8
VEHICLE MODIFICATIONS/ALTERATIONS ............. 8

GETTING TO KNOW YOUR VEHICLE

KEYS .......................................................................... 9
Key Fob ................................................................. 9

IGNITION SWITCH ................................................... 11

Mechanical Ignition Switch ................................ 11
Key-In-Ignition Reminder ................................... 12

SENTRY KEY............................................................. 12

Replacement Keys ............................................ 12
General Information ........................................... 12

VEHICLE SECURITY ALARM — IF EQUIPPED ....... 13

To Arm The System ............................................. 13
To Disarm The System ....................................... 13
Rearming Of The System ................................... 14
Security System Manual Override ..................... 14

DOORS ..................................................................... 14

Power Door Locks .............................................. 14
Auto Unlock Doors .............................................. 15
Automatic Door Locks ........................................ 15
SEATS .......................................................................15

Manual Adjustments .......................................... 15
Heated Seats — If Equipped .............................. 18
Fold Down Tray — If Equipped ........................... 19
Adjustable Armrests — If Equipped ................... 19

HEAD RESTRAINTS ................................................20

Front Head Restraint Adjustment ..................... 20
Front Head Restraint Removal .......................... 20

STEERING WHEEL ...................................................21

Telescoping Steering Column ............................ 21

MIRRORS .................................................................21

Inside Day/Night Mirror — If Equipped ............ 21
Outside Mirrors .................................................. 21
Power Mirrors — If Equipped ............................. 22
Power Folding Mirrors — If Equipped ................ 22
Heated Mirrors — If Equipped............................ 23

EXTERIOR LIGHTS ...................................................23

Multifunction Lever ........................................... 23
Headlights .......................................................... 23
Daytime Running Lights (DRLs) —
If Equipped ......................................................... 24 High Beam/Low Beam Select Switch .............. 24
Flash-To-Pass ..................................................... 24
Parking Lights .................................................... 24
Follow Me Home/Headlight Delay .................... 24
Fog Lights — If Equipped ................................... 25
Turn Signals ........................................................ 25
Lane Change Assist............................................ 25
Battery Saver ...................................................... 25
INTERIOR LIGHTS ................................................... 25

Courtesy Lights....................................................25
Illuminated Entry .................................................27

WIPERS AND WASHERS ........................................ 27

Front Wiper Operation .......................................27

CLIMATE CONTROLS .............................................. 28

Manual Climate Control Overview......................28
Climate Control Functions ..................................33
Operating Tips .....................................................33

WINDOWS ............................................................... 35

Power Windows ..................................................35
Window Bar Grates — If Equipped .....................36
Wind Buffeting ....................................................36

HOOD ........................................................................ 36

Opening ...............................................................36
Closing .................................................................37

CARGO AREA FEATURES ....................................... 37
INTERNAL EQUIPMENT .......................................... 37

Storage ................................................................37
Cupholders ..........................................................38
Power Outlets ......................................................39
Auxiliary Switches — If Equipped ........................40

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3
GETTING TO KNOW YOUR INSTRUMENT
PANEL

INSTRUMENT CLUSTER .......................................... 41
Instrument Cluster Descriptions........................ 42

INSTRUMENT CLUSTER DISPLAY ......................... 43

Location And Controls ........................................ 43
Change Engine Oil .............................................. 44
Display Setup Menu ........................................... 44
Values Displayed ................................................ 45
Personal Settings (Customer-Programmable
Features) ............................................................. 46

TRIP COMPUTER ..................................................... 46

Trip Button .......................................................... 46
Trip Functions ..................................................... 46

WARNING LIGHTS AND MESSAGES ..................... 47

Red Warning Lights ............................................ 47
Yellow Warning Lights ........................................ 50
Yellow Indicator Lights ....................................... 52
Green Indicator Lights ........................................ 53
Blue Indicator Lights .......................................... 53

ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 54

Onboard Diagnostic System (OBD II)
Cybersecurity ...................................................... 54

EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ............................................................. 55

SAFETY

SAFETY FEATURES ..................................................56

Four-Wheel Anti-Lock Brake System (ABS) ....... 56
Electronic Brake Control (EBC) System ........... 57

AUXILIARY DRIVING SYSTEMS ..............................61

Tire Pressure Monitoring System (TPMS) ......... 61

OCCUPANT RESTRAINT SYSTEMS .......................64

Occupant Restraint Systems Features ............ 64
Important Safety Precautions............................ 65
Seat Belt Systems ............................................. 66
Supplemental Restraint Systems (SRS) ........... 73
Child Restraints .................................................. 83
Transporting Pets .............................................. 89

SAFETY TIPS ............................................................89

Transporting Passengers ................................... 89
Exhaust Gas ........................................................ 89
Safety Checks You Should Make Inside
The Vehicle ........................................................ 90 Periodic Safety Checks You Should Make
Outside The Vehicle ........................................... 91

STARTING AND OPERATING

STARTING THE ENGINE ..........................................92

Automatic Transmission .................................... 92
Normal Starting .................................................. 92
Cold Weather Operation
(Below –22°F Or −30°C) ................................. 92 If Engine Fails To Start ....................................... 92
After Starting ...................................................... 93
ENGINE BLOCK HEATER — IF EQUIPPED ............ 93
ENGINE BREAK-IN RECOMMENDATIONS ........... 93
PARKING BRAKE ................................................... 94
AUTOMATIC TRANSMISSION ................................ 95

Key Ignition Park Interlock .................................96
Brake/Transmission Shift Interlock System ....96
Six-Speed Automatic Transmission ...................96

POWER STEERING ............................................... 102

Power Steering Fluid Check ........................... 103

SPEED CONTROL — IF EQUIPPED ......................103

To Activate ........................................................ 103
To Set A Desired Speed ................................... 104
To Vary The Speed Setting .............................. 104
To Accelerate For Passing ............................... 105
To Resume Speed ............................................ 105
To Deactivate ................................................... 105

PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ..........................................................105

ParkSense Rear Park Assist Sensors ............. 106
ParkSense Rear Park Assist Alerts ................. 106
ParkSense Rear Park Assist Failure
Indications ........................................................ 108 Cleaning The ParkSense System .................... 108
ParkSense Rear Park Assist System Usage
Precautions ...................................................... 108

PARKVIEW REAR BACK UP CAMERA ............... 109
REFUELING THE VEHICLE.....................................111

Loose Fuel Filler Cap Message ....................... 111

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GETTING TO KNOW YOUR VEHICLE23
NOTE:
The intended use of the power fold mirrors is by
pushing the buttons to fold and unfold the
mirrors. Only manually fold the mirrors when
necessary.
Forward Folding
Mirrors can be folded forward manually or by
accidental impact. In this case it is possible to
restore to position both ways, manually and
electrically (as described above).
Power/Manual Folding Mirror Positions
Heated Mirrors — If Equipped
These mirrors are heated to melt frost
or ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped). Refer to “Climate
Controls” in this chapter for further information.
EXTERIOR LIGHTS
Multifunction Lever
The multifunction lever controls the operation
of the headlights, parking lights, turn signals,
headlight beam selection and the passing
lights. The multifunction lever is located on the
left side of the steering column. Multifunction Lever
Headlights
To turn on the headlights, turn the end of the
multifunction lever to the headlight position.
When the headlight switch is on, the parking
lights, taillights, license plate light, the clear
-
ance lights and instrument panel lights are also
turned on. To turn off the headlights, turn the
end of the multifunction lever back to the O (off)
position.
1 — Normal Driving Position
2 — Fold In Position
3 — Fold Forward Position
CAUTION!
Leaving the mirror in a non powered position,
accidental impact or manual fold, may cause
permanent damage to the mirror. Electrically
restore the mirror to its normal position, as
soon as practical.
2

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40GETTING TO KNOW YOUR VEHICLE
Auxiliary Switches — If Equipped
Your vehicle may be equipped with two auxiliary
switches located on the instrument panel to the
left of the steering column which can be used to
power various electronic devices. Connections
to the switches are found in the right central
pillar fuse panel at the base of the passenger
side B-pillar.
Auxiliary Upfitter Switches Auxiliary Switch 1 is configured to constant
battery feed, while Auxiliary Switch 2 is config
-
ured to ignition feed.
For further information on using the auxiliary
switches, please refer to the Ram Body Builders
Guide by accessing www.rambodybuilder.com
and choosing the appropriate links.CAUTION!
Many accessories that can be plugged in
draw power from the vehicle's battery, even
when not in use (i.e., cellular phones, etc.).
Eventually, if plugged in long enough, the
vehicle's battery will discharge sufficiently
to degrade battery life and/or prevent the
engine from starting.
Accessories that draw higher power (i.e.,
coolers, vacuum cleaners, lights, etc.) will
degrade the battery even more quickly.
Only use these intermittently and with
greater caution.
After the use of high power draw accesso -
ries, or long periods of the vehicle not being
started (with accessories still plugged in),
the vehicle must be driven a sufficient
length of time to allow the generator to
recharge the vehicle's battery.

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SAFETY57
Electronic Brake Control (EBC) System
Your vehicle is equipped with an advanced Elec -
tronic Brake Control (EBC) system that includes
the Traction Control System (TCS), Brake Assist
System (BAS) and Electronic Stability Control
(ESC), Trailer Sway Control (TSC), and Hill Start
Assist (HSA). These systems complement the
Anti-Lock Brake System (ABS) by optimizing the
vehicle braking capability during emergency
braking maneuvers.
Brake Assist System (BAS)
The Brake Assist Sys tem (BAS) is designed to
optimize the vehicle’s braking c apability
during e merg ency braking maneuvers. The
system detects an emergency braking situa -
tio n by sensing the rate and am ount of brake
applic ation and then applies optimum pres -
sure to the brakes. This can help reduce
braking distance s. The BAS complements
the Anti-Lock Brake System (ABS). Applying
the brakes very quickly res ults in the best
BAS assistance . To rec eive the be ne fit of the
system , yo u must apply continuous braking pressure during the stopping sequence (do
not “pum p” the brakes). Do not reduce brake
pedal pre ssure unless braking is no longer
desired. Onc e the brake pedal is released,
the BAS is deac tivated.
Electronic Stability Control (ESC)
The Electronic Stability Control (ESC) enhances
directional control and stability of the vehicle
under various driving conditions. ESC corrects
for over/under steering of the vehicle by
applying the brake of the appropriate wheel to
assist in counteracting the over/under steer
condition. Engine power may also be reduced to
help the vehicle maintain the desired path.
ESC uses sensors in the vehicle to determine
the vehicle path intended by the driver and
compares it to the actual path of the vehicle.
When the actual path does not match the
intended path, ESC applies the brake of the
appropriate wheel to assist in counteracting the
oversteer or understeer condition.
Oversteer - when the vehicle is turning more
than appropriate for the steering wheel posi
-
tion.
Understeer - when the vehicle is turning
less than appropriate for the steering
wheel position.
WARNING!
The Brake Assist System (BAS) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase the
traction afforded by prevailing road
conditions. BAS cannot prevent collisions,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. The capabilities of
a BAS-equipped vehicle must never be
exploited in a reckless or dangerous manner,
which could jeopardize the user's safety or
the safety of others.
4

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74SAFETY
The ORC contains a backup power supply
system that may deploy the air bag system even
if the battery loses power or it becomes discon -
nected prior to deployment.
The ORC turns on the Air Bag Warning Light in
the instrument panel for approximately four to
eight seconds for a self-check when the ignition
switch is in the MAR/ACC/ON/RUN position.
After the self-check, the Air Bag Warning Light
will turn off. If the ORC detects a malfunction in
any part of the system, it turns on the Air Bag
Warning Light, either momentarily or continu -
ously. A single chime will sound to alert you if
the light comes on again after initial startup.
The ORC also includes diagnostics that will illu-
minate the instrument panel Air Bag Warning
Light if a malfunction is detected that could
affect the air bag system. The diagnostics also
record the nature of the malfunction. While the
air bag system is designed to be maintenance
free, if any of the following occurs, have an
authorized dealer service the air bag system
immediately.The Air Bag Warning Light does not come on
during the four to eight seconds when the
ignition switch is first in the MAR/ACC/ON/
RUN position.
The Air Bag Warning Light remains on after
the four to eight-second interval.
The Air Bag Warning Light comes on intermit -
tently or remains on while driving.
NOTE:
If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be
disabled. In this condition the air bags may not
be ready to inflate for your protection. Have an
authorized dealer service the air bag system
immediately.
Front Air Bags
This vehicle has front air bags and lap/shoulder
belts for both the driver and front passenger.
The front air bags are a supplement to the seat
belt restraint systems. The driver front air bag is
mounted in the center of the steering wheel.
The passenger front air bag is mounted in the
instrument panel, above the glove compart -
ment. The words “SRS AIRBAG” or “AIRBAG” are
embossed on the air bag covers.
Front Air Bag Locations
WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have
the air bag system to protect you in a
collision. If the light does not come on as a
bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it
comes on as you drive, have an authorized
dealer service the air bag system
immediately.
1 — Driver Front Air Bag
2 — Passenger Front Air Bag

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102STARTING AND OPERATING
Torque Converter Clutch
A feature designed to improve fuel economy
has been included in the automatic transmis -
sion on your vehicle. A clutch within the torque
converter engages automatically at calibrated
speeds. This may result in a slightly different
feeling or response during normal operation in
the upper gears. When the vehicle speed drops
or during some accelerations, the clutch auto -
matically disengages.
NOTE:
The torque converter clutch will not engage
until the transmission fluid and engine
coolant are warm [usually after 1 to 3 miles
(2 to 5 km) of driving]. Because the engine
speed is higher when the torque converter
clutch is not engaged, it may seem as if the
transmission is not shifting into Overdrive
when cold. This is normal. Using the Elec -
tronic Range Select (ERS) shift control, when
the transmission is sufficiently warm, will
demonstrate that the transmission is able to
shift into and out of Overdrive.
If the vehicle has not been driven for several
days, the first few seconds of operation after
shifting the transmission into gear may seem
sluggish. This is due to the fluid partially
draining from the torque converter into the
transmission. This condition is normal and
will not cause damage to the transmission.
The torque converter will refill within five
seconds after starting the engine.
POWER STEERING
The standard power steering system will give
you good vehicle response and increased ease
of maneuverability in tight spaces. The system
will provide mechanical steering capability if
power assist is lost.
If for some reason the power assist is inter -
rupted, it will still be possible to steer your
vehicle. Under these conditions, you will
observe a substantial increase in steering
effort, especially at very low vehicle speeds and
during parking maneuvers. NOTE:
Increased noise levels at the end of the
steering wheel travel are considered normal
and do not indicate that there is a problem
with the power steering system.
Upon initial start-up in cold weather, the
power steering pump may make noise for a
short amount of time. This is due to the cold,
thick fluid in the steering system. This noise
should be considered normal, and it does not
in any way damage the steering system.
CAUTION!
Prolonged operation of the steering system at
the end of the steering wheel travel will
increase the steering fluid temperature and it
should be avoided when possible. Damage to
the power steering pump may occur.

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STARTING AND OPERATING103
Power Steering Fluid Check
Checking the power steering fluid level at a
defined service interval is not required. The fluid
should be checked at every oil change if a leak
is suspected, abnormal noises are apparent,
and/or the system is not functioning as antici -
pated. Coordinate inspection efforts through an
authorized dealer. If necessary, add fluid to restore to the proper
indicated level. With a clean cloth, wipe any
spilled fluid from all surfaces. Refer to “Fluids
And Lubricants” in “Technical Specifications”
for further information.
SPEED CONTROL — IF EQUIPPED
When engaged, the Speed Control takes over
accelerator operations at speeds greater than
25 mph (40 km/h) up to the maximum speed of
100 mph (160 km/h).
The Speed Control lever is located on the left
side of the steering column.
Speed Control Lever NOTE:
In order to ensure proper operation, the Speed
Control system has been designed to shut down
if multiple Speed Control functions are operated
at the same time. If this occurs, the Speed
Control system can be reactivated by rotating
the Speed Control ON/OFF center ring and
resetting the desired vehicle set speed.
To Activate
Rotate the center ring upward on the Speed
Control lever to turn the system on. The Cruise
Indicator Light in the instrument cluster display
will illuminate. To turn the system off, rotate the
center ring upward a second time. The Cruise
Indicator Light will turn off. The system should
be turned off when not in use.WARNING!
Fluid level should be checked on a level
surface and with the engine off to prevent
injury from moving parts and to ensure
accurate fluid level reading. Do not overfill.
Use only manufacturer's recommended
power steering fluid.
CAUTION!
Do not use chemical flushes in your power
steering system as the chemicals can
damage your power steering components.
Such damage is not covered by the New
Vehicle Limited Warranty.
WARNING!
Leaving the Speed Control system on when
not in use is dangerous. You could
accidentally set the system or cause it to go
faster than you want. You could lose control
and have an accident. Always leave the
system off when you are not using it.
5

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114STARTING AND OPERATING
Tongue Weight (TW)
The Tongue Weight (TW) is the downward force
exerted on the hitch ball by the trailer. You must
consider this as part of the load on your vehicle.
Trailer Frontal Area
The frontal area is the maximum height multi -
plied by the maximum width of the front of a
trailer.
Trailer Sway Control
The Trailer Sway Control (TSC) can be a
mechanical telescoping link that can be
installed between the hitch receiver and the
trailer tongue that typically provides adjustable
friction associated with the telescoping motion
to dampen any unwanted trailer swaying
motions while traveling. If equipped, the electronic TSC recognizes a
swaying trailer and automatically applies indi
-
vidual wheel brakes and/or reduces engine
power to attempt to eliminate the trailer sway.
Weight-Carrying Hitch
A weight-carrying hitch supports the trailer
tongue weight, just as if it were luggage located
at a hitch ball or some other connecting point of
the vehicle. These kinds of hitches are the most
popular on the market today and they are
commonly used to tow small and medium sized
trailers.
Weight-Distributing Hitch
A weight-distributing system works by applying
leverage through spring (load) bars. They are
typically used for heavier loads to distribute
trailer tongue weight to the tow vehicle's front
axle and the trailer axle(s). When used in accor -
dance with the manufacturer's directions, it
provides for a more level ride, offering more
consistent steering and brake control thereby
enhancing towing safety. The addition of a fric -
tion/hydraulic sway control also dampens sway
caused by traffic and crosswinds and contrib -
utes positively to tow vehicle and trailer
stability. Trailer sway control and a weight distributing (load equalizing) hitch are recom
-
mended for heavier Tongue Weights (TW) and
may be required depending on vehicle and
trailer configuration/loading to comply with
Gross Axle Weight Rating (GAWR) requirements.
Trailer Hitch Classification
The following chart provides the industry stan -
dard for the maximum trailer weight a given
trailer hitch class can tow and should be used to
assist you in selecting the correct trailer hitch
for your intended towing condition.
WARNING!
It is important that you do not exceed the
maximum front or rear GAWR. A dangerous
driving condition can result if either rating is
exceeded. You could lose control of the
vehicle and have a collision.
WARNING!
An improperly adjusted Weight Distributing
Hitch system may reduce handling,
stability, braking performance, and could
result in a collision.
Weight Distributing Systems may not be
compatible with Surge Brake Couplers.
Consult with your hitch and trailer manufac -
turer or a reputable Recreational Vehicle
dealer for additional information.

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128IN CASE OF EMERGENCY
(Continued)
2. Using a suitable tool, flex the housing to lift
the light pod cover away from the unit.
Dome Lamp Light Pod Cover
3. Remove and replace the bulbs as needed.
Dome Lamp Light Bulbs 4. Close the housing cover making sure it
snaps together properly and connect the
lamp.
5. Install overhead console into place making sure to seat the assembly’s forward end
first and then snapping it flush so that the
tension spring is fully seating in the housing.
FUSESUnderhood Fuses
The Front Power Distribution Center is located
on the driver’s side of the engine compartment.
To access the fuses, remove the cover.
Front Power Distribution Center
The ID number of the electrical component
corresponding to each fuse can be found on the
back of the cover.WARNING!
When replacing a blown fuse, always use
an appropriate replacement fuse with the
same amp rating as the original fuse. Never
replace a fuse with another fuse of higher
amp rating. Never replace a blown fuse with
metal wires or any other material. Do not
place a fuse inside a circuit breaker cavity
or vice versa. Failure to use proper fuses
may result in serious personal injury, fire
and/or property damage.
Before replacing a fuse, make sure that the
ignition is off and that all the other services
are switched off and/or disengaged.
If the replaced fuse blows again, contact an
authorized dealer.
If a general protection fuse for safety
systems (air bag system, braking system),
power unit systems (engine system, trans -
mission system) or steering system blows,
contact an authorized dealer.
WARNING!
(Continued)
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