suspension Ram ProMaster 2020 Owner's Manual

GETTING TO KNOW YOUR VEHICLE17
With Swivel Seat
The recliner lever is located at the lower front
outboard side of the seat. To recline the seat -
back, lean forward slightly, pull the lever
outward, lean back to the desired position and
release the lever. To return the seatback to its
normal upright position, lean forward and pull
the lever outward. Release the lever once the
seatback is in the upright position.
Recliner Lever
Lumbar Support — If Equipped
This feature allows you to increase or decrease
the amount of lumbar support. The lumbar
control knob is located on the rear upper
outboard side of the driver's seatback. Rotate
the control forward to increase and rearward to
decrease the desired amount of lumbar
support.
Suspension Seat — If Equipped
The seat is equipped with a mechanical spring
system and hydraulic shock absorber to ensure
maximum comfort and safety. The system of
springs also effectively absorbs impact from
uneven road surfaces.
Damper Weight Adjustment
Use the weight adjustment knob to set the
required setting based on body weight, with
settings between 88 lbs (40 kg) and 286 lbs
(130 kg).Weight Adjustment KnobWARNING!
Adjusting a seat while the vehicle is moving
is dangerous. The sudden movement of the
seat could cause you to lose control. The
seat belt might not be adjusted properly
and you could be injured. Adjust the seat
only while the vehicle is parked.
Do not ride with the seatback reclined so
that the shoulder belt is no longer resting
against your chest. In a collision, you could
slide under the seat belt and be seriously or
even fatally injured. Use the recliner only
when the vehicle is parked.
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58SAFETY
(Continued)
ESC Operating Modes
The “ESC OFF” switch is located in the
center switch bank, next to the hazard
flasher switch.
ESC On
This mode is the normal operating mode for ESC
equipped vehicles. Whenever the vehicle is
started, the ESC system will be in this mode.
This mode should be used for most driving situ -
ations. ESC should only be turned off for
specific reasons as noted below.
ESC Partial Off
This mode is entered by momentarily pushing
the “ESC OFF” switch.

When in the “Partial Off” mode, the TCS portion
of ESC, except for the “limited slip” feature
described in the TCS section, has been disabled
and the “ESC OFF Indicator Light” will be illumi-
nated. When in the “Partial Off” mode, ESC will
operate without engine torque management.
This mode is intended to be used if the vehicle is
in deep snow, sand or gravel conditions and
more wheel spin than ESC would normally allow
is required to gain traction. To turn ESC on again,
momentarily push the “ESC OFF” switch. This will
restore the normal “ESC On” mode of operation.
WARNING!
Electronic Stability Control (ESC) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase
the traction afforded by prevailing road
conditions. ESC cannot prevent acci -
dents, including those resulting from
excessive speed in turns, driving on very
slippery surfaces, or hydroplaning. ESC
also cannot prevent accidents resulting
from loss of vehicle control due to inap -
propriate driver input for the conditions.
Only a safe, attentive, and skillful driver
can prevent accidents. The capabilities of
an ESC equipped vehicle must never be
exploited in a reckless or dangerous
manner which could jeopardize the user’s
safety or the safety of others.Vehicle modifications, or failure to properly
maintain your vehicle, may change the
handling characteristics of your vehicle,
and may negatively affect the performance
of the ESC system. Changes to the steering
system, suspension, braking system, tire
type and size or wheel size may adversely
affect ESC performance. Improperly
inflated and unevenly worn tires may also
degrade ESC performance. Any vehicle
modification or poor vehicle maintenance
that reduces the effectiveness of the ESC
system can increase the risk of loss of
vehicle control, vehicle rollover, personal
injury and death.
WARNING!
(Continued)
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STARTING AND OPERATING113
The best way to figure out the total weight of
your vehicle is to weigh it when it is fully loaded
and ready for operation. Weigh it on a commer -
cial scale to ensure that it is not over the GVWR.
Figure out the weight on the front and rear axle
of the vehicle separately. It is important that you
distribute the load evenly over the front and rear
axles.
Overloading can cause potential safety hazards
and shorten useful service life. Heavier axles or
suspension components do not necessarily
increase the vehicle's GVWR.
Loading
To load your vehicle properly, first figure out its
empty weight, axle-by-axle and side-by-side.
Store heavier items down low and be sure you
distribute their weight as evenly as possible.
Stow all loose items securely before driving. If
weighing the loaded vehicle shows that you
have exceeded either Gross Axle Weight Rating
(GAWR), but the total load is within the specified
Gross Vehicle Weight Rating (GVWR), you must
redistribute the weight. Improper weight distri -
bution can have an adverse effect on the way
your vehicle steers and handles and the way the
brakes operate. NOTE:
Refer to the “Vehicle Certification Label” affixed
to the rear of the driver's door for your vehicle's
GVWR and GAWRs.
TRAILER TOWING
In this section you will find safety tips and infor
-
mation on limits to the type of towing you can
reasonably do with your vehicle. Before towing a
trailer, carefully review this information to tow
your load as efficiently and safely as possible.
To maintain the New Vehicle Limited Warranty
coverage, follow the requirements and recom -
mendations in this manual concerning vehicles
used for trailer towing.
Common Towing Definitions
The following trailer towing related definitions
will assist you in understanding the following
information:
Gross Vehicle Weight Rating (GVWR)
The Gross Vehicle Weight Rating (GVWR) is the
total allowable weight of your vehicle. This
includes driver, passengers, cargo and tongue
weight. The total load must be limited so that you do not exceed the GVWR. Refer to “Vehicle
Loading/Vehicle Certification Label” in “Starting
And Operating” for further information.
Gross Combination Weight Rating (GCWR)
The Gross Combination Weight Rating (GCWR)
is the total allowable weight of your vehicle and
trailer when weighed in combination.
Gross Trailer Weight (GTW)
The Gross Trailer Weight (GTW) is the weight of
the trailer plus the weight of all cargo, consum
-
ables and equipment (permanent or temporary)
loaded in or on the trailer in its “loaded and
ready for operation” condition.
The recommended way to measure GTW is to
put your fully loaded trailer on a vehicle scale.
The entire weight of the trailer must be
supported by the scale.
Gross Axle Weight Rating (GAWR)
The Gross Axle Weight Rating (GAWR) is the
maximum capacity of the front and rear axles.
Distribute the load over the front and rear axles
evenly. Make sure that you do not exceed either
front or rear GAWR. Refer to “Vehicle Loading/
Vehicle Certification Label” in “Starting And
Operating” for further information.
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116STARTING AND OPERATING
(Continued)
(Continued)
Consider the following items when computing
the weight on the rear axle of the vehicle:
The tongue weight of the trailer.
The weight of any other type of cargo or
equipment put in or on your vehicle.
The weight of the driver and all passengers.
NOTE:
Remember that everything put into or on the
trailer adds to the load on your vehicle. Also,
additional factory-installed options or
dealer-installed options must be considered as
part of the total load on your vehicle. Refer to
the “Tire And Loading Information” placard for
the maximum combined weight of occupants
and cargo for your vehicle.
Towing Requirements
To promote proper break-in of your new vehicle
drivetrain components, the following guidelines
are recommended. Perform the maintenance listed in the “Sched
-
uled Servicing”. Refer to “Scheduled Servicing”
in “Servicing And Maintenance” for the proper
maintenance intervals. When towing a trailer,
never exceed the GAWR or GCWR ratings.
CAUTION!
Do not tow a trailer at all during the first
500 miles (805 km) the new vehicle is driven. The engine, axle or other parts could
be damaged.
Then, during the first 500 miles (805 km) that a trailer is towed, do not drive over
50 mph (80 km/h) and do not make starts
at full throttle. This helps the engine and
other parts of the vehicle wear in at the
heavier loads.
WARNING!

Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could lose
control of your vehicle and have a collision.

When hauling cargo or towing a trailer, do
not overload your vehicle or trailer. Over -
loading can cause a loss of control, poor
performance or damage to brakes, axle,
engine, transmission, steering, suspension,
chassis structure or tires.

CAUTION!
(Continued)

Safety chains must always be used
between your vehicle and trailer. Always
connect the chains to the hook retainers of
the vehicle hitch. Cross the chains under
the trailer tongue and allow enough slack
for turning corners.
Vehicles with trailers should not be parked
on a grade. When parking, apply the
parking brake on the tow vehicle. Put the
tow vehicle transmission in PARK. For
four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always,
block or "chock" the trailer wheels.
GCWR must not be exceeded.
Total weight must be distributed between
the tow vehicle and the trailer such that the
following four ratings are not exceeded:
GVWR
GTW
GAWR
Tongue weight rating for the trailer
hitch utilized.
WARNING!
(Continued)
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SERVICING AND MAINTENANCE153
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
Change oil and filter.
Rotate the tires. Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on.
Inspect battery and clean and tighten terminals as required.
Inspect the CV/Universal joints.
Inspect brake pads, shoes, rotors, drums, hoses and park brake.
Inspect engine cooling system protection and hoses.
Inspect exhaust system.
Inspect engine air cleaner if using in dusty or off-road conditions.
Mileage or time passed
(whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints. X X X X X X X X X X X X X X
Inspect front suspension, tie rod
ends, boot seals, and replace if
necessary. X
X X X X XX
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180SERVICING AND MAINTENANCE
(Continued)
It is recommended to replace the two front tires
or two rear tires as a pair. Replacing just one tire
can seriously affect your vehicle’s handling. If
you ever replace a wheel, make sure that the
wheel’s specifications match those of the orig -
inal wheels.
It is recommended you contact an authorized
tire dealer or original equipment dealer with any
questions you may have on tire specifications or
capability. Failure to use equivalent replace -
ment tires may adversely affect the safety,
handling, and ride of your vehicle.
Tire Types
All Season Tires — If Equipped
All Season tires provide traction for all seasons
(Spring, Summer, Autumn, and Winter). Traction
levels may vary between different all season
tires. All season tires can be identified by the
M+S, M&S, M/S or MS designation on the tire sidewall. Use all season tires only in sets of four;
failure to do so may adversely affect the safety
and handling of your vehicle.
Summer Or Three Season Tires — If Equipped
Summer tires provide traction in both wet and
dry conditions, and are not intended to be
driven in snow or on ice. If your vehicle is
equipped with Summer tires, be aware these
tires are not designed for Winter or cold driving
conditions. Install Winter tires on your vehicle
when ambient temperatures are less than 40°F
(5°C) or if roads are covered with ice or snow.
For more information, contact an authorized
dealer.
Summer tires do not contain the all season
designation or mountain/snowflake symbol on
the tire sidewall. Use Summer tires only in sets
of four; failure to do so may adversely affect the
safety and handling of your vehicle.
WARNING!
Do not use a tire, wheel size, load rating, or
speed rating other than that specified for
your vehicle. Some combinations of unap
-
proved tires and wheels may change
suspension dimensions and performance
characteristics, resulting in changes to
steering, handling, and braking of your
vehicle. This can cause unpredictable
handling and stress to steering and
suspension components. You could lose
control and have a collision resulting in
serious injury or death. Use only the tire and
wheel sizes with load ratings approved for
your vehicle.
Never use a tire with a smaller load index or
capacity, other than what was originally
equipped on your vehicle. Using a tire with
a smaller load index could result in tire
overloading and failure. You could lose
control and have a collision.
Failure to equip your vehicle with tires
having adequate speed capability can
result in sudden tire failure and loss of
vehicle control.
CAUTION!
Replacing original tires with tires of a
different size may result in false speedometer
and odometer readings.
WARNING!
(Continued)

WARNING!
Do not use Summer tires in snow/ice
conditions. You could lose vehicle control,
resulting in severe injury or death. Driving too
fast for conditions also creates the possibility
of loss of vehicle control.

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184SERVICING AND MAINTENANCE
(Continued)
NOTE:
If you intend parking or storing your vehicle for
an extended period after cleaning the wheels
with wheel cleaner, drive your vehicle and apply
the brakes to remove the water droplets from
the brake components. This activity will remove
the red rust on the brake rotors and prevent
vehicle vibration when braking. Dark Vapor Chrome, Black Satin Chrome, or
Low Gloss Clear Coat Wheels
Tire Chains And Traction Devices
Use of traction devices require sufficient
tire-to-body clearance. Due to limited clearance
the following traction devices are recom
-
mended. Follow these recommendations to
guard against damage.
Traction device must be of proper size for the
tire, as recommended by the traction device
manufacturer.
No other tire sizes are recommended for use
with a tire chain or traction device.
Install on front tires only.
For LT225/75R16 and 215/75R16C tires
use of a Quality Chain Corp Light Truck
Highway Service (Non-Cam) tire chain or
equivalent snow traction device is recom -
mended.
CAUTION!
Do not use scouring pads, steel wool, a bristle
brush, metal polishes or oven cleaner. These
products may damage the wheel's protective
finish. Such damage is not covered by the
New Vehicle Limited Warranty. Only car wash
soap, Mopar Wheel Cleaner or equivalent is
recommended.CAUTION!
If your vehicle is equipped with these
specialty wheels, DO NOT USE wheel
cleaners, abrasives, or polishing compounds.
They will permanently damage this finish and
such damage is not covered by the New
Vehicle Limited Warranty. HAND WASH ONLY
USING MILD SOAP AND WATER WITH A SOFT
CLOTH. Used on a regular basis; this is all that
is required to maintain this finish.
WARNING!
Using tires of different size and type (M+S,
Snow) between front and rear axles can
cause unpredictable handling. You could lose
control and have a collision.
CAUTION!
To avoid damage to your vehicle or tires,
observe the following precautions:
Because of restricted traction device clear -
ance between tires and other suspension
components, it is important that only trac-
tion devices in good condition are used.
Broken devices can cause serious damage.
Stop the vehicle immediately if noise
occurs that could indicate device breakage.
Remove the damaged parts of the device
before further use.

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