fuel RAM PROMASTER 2021 Owners Manual

3
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER........................................42Instrument Cluster Descriptions ................. 43
INSTRUMENT CLUSTER DISPLAY .......................44
Location And Controls ................................. 44
Change Engine Oil — If Equipped................ 45
Display Setup Menu .................................... 46
Values Displayed ......................................... 46
Personal Settings
(Customer-Programmable Features) .......... 47
TRIP COMPUTER ...................................................47
Trip Button.................................................... 47
Trip Functions .............................................. 48
WARNING LIGHTS AND MESSAGES ..................48
Red Warning Lights...................................... 48
Yellow Warning Lights ................................. 50
Yellow Indicator Lights................................. 53
Green Indicator Lights ................................. 54
Blue Indicator Lights .................................... 54
ONBOARD DIAGNOSTIC SYSTEM — OBD II ......55
Onboard Diagnostic System (OBD II)
Cybersecurity................................................ 55
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ...........................................................56
STARTING AND OPERATING
STARTING THE ENGINE ...................................... 57
Automatic Transmission.............................. 57
Normal Starting............................................ 57
Cold Weather Operation
(Below –22°F Or −30°C) ........................... 57 If Engine Fails To Start ................................ 57
After Starting ................................................ 58
ENGINE BLOCK HEATER — IF EQUIPPED ......... 58
ENGINE BREAK-IN RECOMMENDATIONS ........ 58
PARKING BRAKE ................................................. 59
AUTOMATIC TRANSMISSION ............................. 60 Key Ignition Park Interlock .......................... 60
Brake/Transmission Shift Interlock
System ......................................................... 60 Six-Speed Automatic Transmission ............ 61
POWER STEERING .............................................. 66
Power Steering Fluid Check ....................... 67
CRUISE CONTROL — IF EQUIPPED .................... 67
To Activate.................................................... 68
To Set A Desired Speed............................... 68
To Vary The Speed Setting .......................... 68
To Accelerate For Passing ........................... 69
To Resume Speed ....................................... 69
To Deactivate ............................................... 69
PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ......................................................... 69
ParkSense Rear Park Assist Sensors ......... 70
ParkSense Rear Park Assist Alerts ............. 70 ParkSense Rear Park Assist Failure
Indications.................................................... 72 Cleaning The ParkSense System................ 72
ParkSense Rear Park Assist System
Usage Precautions ...................................... 72
PARKVIEW REAR BACK UP CAMERA ...............73
REFUELING THE VEHICLE ....................................75
Loose Fuel Filler Cap Message................... 76
VEHICLE LOADING ................................................76
Vehicle Certification Label .......................... 76
Gross Vehicle Weight Rating (GVWR) ......... 76
Gross Axle Weight Rating (GAWR) ............. 76
Tire Size ........................................................ 77
Rim Size ....................................................... 77
Inflation Pressure ........................................ 77
Curb Weight ................................................. 77
Overloading .................................................. 77
Loading ........................................................ 77
TRAILER TOWING .................................................78
Common Towing Definitions ....................... 78
Trailer Hitch Classification .......................... 80
Trailer Towing Weights
(Maximum Trailer Weight Ratings) ............ 81 Trailer And Tongue Weight ......................... 81
Towing Requirements ................................ 81
Towing Tips ................................................. 84
RECREATIONAL TOWING
(BEHIND MOTORHOME) ......................................85
Towing This Vehicle Behind Another
Vehicle .......................................................... 85 Recreational Towing .................................... 85

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5
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................. 211Maintenance Plan......................................212
ENGINE COMPARTMENT .................................. 215
3.6L Engine ...............................................215Checking Oil Level......................................216
Adding Washer Fluid..................................217Maintenance-Free Battery .......................217
Pressure Washing ......................................217
VEHICLE MAINTENANCE ................................... 218
Engine Oil ...................................................218
Engine Oil Filter ..........................................219Engine Air Cleaner Filter ...........................219
Air Conditioner Maintenance ...................219Body Lubrication ........................................221
Windshield Wiper Blades .........................221
Exhaust System ........................................221
Cooling System ..........................................223Brake System ............................................226
Automatic Transmission ............................226
FUSES .........................................................228
BULB REPLACEMENT ................................235
TIRES .................................................................. 240
Tire Safety Information .............................240Tires — General Information .....................248Tire Types ...................................................252
Spare Tires — If Equipped .........................253
Wheel And Wheel Trim Care ....................255
Snow Traction Devices .............................257Tire Rotation Recommendations ..............258 DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES .................. 259
Treadwear .................................................. 259
Traction Grades ......................................... 259
Temperature Grades ................................. 259
STORING THE VEHICLE .....................................260
BODYWORK ........................................................ 260
Protection From Atmospheric Agents....... 260
Body And Underbody Maintenance .......... 260Preserving The Bodywork .......................... 261
INTERIORS ......................................................... 261
Seats And Fabric Parts .............................. 261
Plastic And Coated Parts ........................... 262
Leather Surfaces ....................................... 263Glass Surfaces .......................................... 263Cleaning The Instrument Panel
Cupholders ................................................. 263
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER.................264
BRAKE SYSTEM .................................................. 264

WHEEL AND TIRE TORQUE SPECIFICATIONS .... 264

Torque Specifications ................................ 264
FUEL REQUIREMENTS .......................................265
3.6L Engine ................................................ 265
Reformulated Gasoline ............................ 266
Materials Added To Fuel ........................... 266
Gasoline/Oxygenate Blends ..................... 266Do Not Use E-85 In Non-Flex Fuel
Vehicles ...................................................... 266
CNG And LP Fuel System Modifications ..... 267

MMT In Gasoline........................................ 267
Fuel System Cautions................................ 267
FLUID CAPACITIES ............................................. 268
ENGINE FLUIDS AND LUBRICANTS ................. 268
CHASSIS FLUIDS AND LUBRICANTS ............... 270
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE .......................................... 271 Prepare For The Appointment .................. 271Prepare A List............................................. 271
Be Reasonable With Requests ................. 271
IF YOU NEED ASSISTANCE .............................. 271
FCA US LLC Customer Center ................... 272
FCA Canada Inc. Customer Center ........... 272
Mexico ........................................................ 272
Puerto Rico And US Virgin Islands ............ 272
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ..................... 272 Service Contract ....................................... 272
WARRANTY INFORMATION .............................. 273
MOPAR PARTS .................................................. 273
REPORTING SAFETY DEFECTS ........................ 273 In The 50 United States And
Washington, D.C. ....................................... 273 In Canada ................................................... 273
PUBLICATION ORDER FORMS ........................ 274
General Information.......................................... 274

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44GETTING TO KNOW YOUR INSTRUMENT PANEL
5. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the ignition switch is in
the ON/RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel door is located
Ú page 75.
INSTRUMENT CLUSTER DISPLAY
Your vehicle will be equipped with an
instrument cluster display, which offers useful
information to the driver. With the ignition in the
STOP (OFF/LOCK) mode, opening/closing of a
door will activate the display for viewing, and
display the total miles, or kilometers, in the
odometer. Your instrument cluster display is
designed to display important information
about your vehicle’s systems and features.
Using a driver interactive display located on the
instrument panel, your instrument cluster
display can show you how systems are working
and give you warnings when they are not. The
steering wheel mounted controls allow you to
scroll through the main menus and submenus.
You can access the specific information you
want and make selections and adjustments.
LOCATION AND CONTROLS
The instrument cluster display features a driver
interactive display that is located in the
instrument cluster.

Instrument Cluster Display

This system allows the driver to select a variety
of useful information by pushing the switches
mounted on the instrument panel. Examples of
menu items are:
Speed Beep
Buzzer Volume
Seat Belt Buzzer
Exit Menu
CAUTION!

Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads “H,” pull over and stop the vehicle. Idle
the vehicle with the air conditioner turned off
until the pointer drops back into the normal
range. If the pointer remains on the “H,” turn
the engine off immediately and call an
authorized dealer for service.

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46GETTING TO KNOW YOUR INSTRUMENT PANEL
DISPLAY SETUP MENU
The menu comprises a series of functions
arranged in a cycle. Push and release the up
or down arrow button to access the different
options and settings (setup).
The setup menu can be activated by pushing
the MODE button . Single pushes on the up or
down arrow button will scroll through the
setup menu options. The menu items include
the following functions:
Speed Beep
Buzzer Volume
Seat Belt Buzzer (Just Available After SBR
Disable Made By CHR Service)
Exit menu
NOTE:
If equipped, some customer programmable
features will display in the Uconnect system.
Refer to your Uconnect Owner’s Manual Supple -
ment for further information. Selecting An Option Of The Main Menu Without
Submenu

1. Briefly push and release the

MODE
button
to select the main menu option to set.

2. Push and release the up or down
arrow button (by single pushes) to select the
new setting.
3. Briefly push and release the MODE button
to store the new setting and go back to the
main menu option previously selected.
Selecting An Option Of The Main Menu With
Submenu

1. Briefly push and release the
MODE
button
to display the first submenu option.

2. Push and release the up or down
arrow button (by single pushes) to scroll
through all the submenu options.
3. Briefly push and release the MODE button
to select the displayed submenu option and
to open the relevant setup menu. 4. Push and release the
up or down
arrow button (by single pushes) to select the
new setting for this submenu option.
5. Briefly push and release the MODE button
to store the new setting and go back to the
previously selected submenu option.
6. Push and release and hold the MODE
button to return to the main menu (short
hold) or the main screen (longer hold).
VALUES DISPLAYED
NOTE:
All of the following items are accessed by
pressing the TRIP button.
Range
This indicates the distance which may be
traveled with the fuel remaining in the tank,
assuming that driving conditions will not
change. The message “----” will appear on the
display in the following cases:
Distance less than 30 miles (or 50 km).
The vehicle is parked for a long time with the
engine running.

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GETTING TO KNOW YOUR INSTRUMENT PANEL47
NOTE:
The range depends on several factors: driving
style, type of route (freeway, residential, moun-
tain roads, etc.), conditions of use of the vehicle
(load, tire pressure, etc.). Trip planning must
take into account the above notes.
Travel Distance
This value shows the distance covered since the
last reset.
Average Fuel Consumption
This value shows the approximate average
consumption since the last reset.
Current Fuel Consumption
This indicates the fuel consumption. The value
is constantly updated. The message “----” will
appear on the display if the vehicle is parked
with the engine running.
Average Speed
This value shows the vehicle's average speed as
a function of the overall time elapsed since the
last reset.
Travel Time
This value shows the time elapsed since the last
reset.
PERSONAL SETTINGS
(C
USTOMER-PROGRAMMABLE
F
EATURES)
Speed Beep
Buzzer Volume
Seat Belt Buzzer (Just Available After SBR
Disable Made By CHR Service)
Exit Menu
note:
If equipped, some customer programmable
features will display in the Uconnect system
Ú page 89.
TRIP COMPUTER
The Trip Computer is located in the instrument
cluster. It features a driver interactive display
(displays information such as trip information,
range, fuel consumption, average speed, and
travel time).
NOTE:
The Uconnect System also has a Trip Computer
display and menus to customize the informa -
tion displayed in the cluster Ú page 89.
TRIP BUTTON
The TRIP button , located on the right steering
column stalk, can be used to display and to
reset the previously described values.
A short button push displays the different
values.
A long button push resets the system and
then starts a new trip.
New Trip
To reset:
Push and hold the TRIP button to reset the
system manually.

When the “Trip distance” reaches
99999.9 miles or kilometers or when the
“Travel time” reaches 999.59 (999 hours and
59 minutes), the system is reset automatically.

Disconnecting/Reconnecting the battery
resets the system.
NOTE:
If the reset operation occurs in the presence of
the screens concerning Trip A or Trip B, only the
information associated with Trip A or Trip B
functions will be reset.
3

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48GETTING TO KNOW YOUR INSTRUMENT PANEL
Start Of Trip Procedure
With the ignition on, push and hold the TRIP
button for over two seconds to reset trip
information.
Exit Trip
To exit the Trip function, push the TRIP button
until all the trip menu items have been
displayed and the display returns to the main
menu.
TRIP FUNCTIONS
Both trip functions are resettable (reset — start
of new trip).
Trip A/Trip B
Trip Distance
Average Fuel Consumption
Average Speed
Travel Time (Driving Time)
NOTE:
“Trip B” functions may be excluded (see “Trip B
Data”). “Range” and “Instantaneous Fuel
Consumption” cannot be reset.
WARNING LIGHTS AND MESSAGES

The warning/indicator lights will illuminate in the
instrument panel together with a dedicated
message and/or acoustic signal when applicable.
These indications are indicative and precautionary
and as such must not be considered as exhaustive
and/or alternative to the information contained in
the Owner’s Manual, which you are advised to read
carefully in all cases. Always refer to the
information in this chapter in the event of a failure
indication. All active telltales will display first if
applicable. The system check menu may appear
different based upon equipment options and
current vehicle status. Some telltales are optional
and may not appear.

RED WARNING LIGHTS
Seat Belt Reminder Warning Light
When the ignition is first placed in the
ON/RUN or MAR/ON/RUN position, if
the driver’s seat belt is unbuckled, a
chime will sound and the light will turn
on. When driving, if the driver or front passenger
seat belt remains unbuckled, the Seat Belt
Reminder Light will flash or remain on
continuously and a chime will sound
Ú page 164.
Air Bag Warning Light
This light will turn on for four to eight
seconds as a bulb check when the
ignition is placed in the ON/RUN or
MAR/ON/RUN position. If the light is
either not on during startup, stays on, or turns
on while driving, have the system inspected at
an authorized dealer as soon as possible. This
light will illuminate with a single chime when a
fault with the Air Bag Warning Light has been
detected, it will stay on until the fault is cleared.
If the light comes on intermittently or remains
on while driving, have an authorized dealer
service the vehicle immediately.
Battery Charge Warning Light
This warning light will illuminate when
the battery is not charging properly. If
it stays on while the engine is running,
there may be a malfunction with the
charging system. Contact an authorized dealer
as soon as possible.
This indicates a possible problem with the
electrical system or a related component.

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GETTING TO KNOW YOUR INSTRUMENT PANEL51
Tire Pressure Monitoring System Warning
Light
The warning light switches on and a
message is displayed to indicate that
the tire pressure is lower than the
recommended value and/or that slow
pressure loss is occurring. In these cases,
optimal tire duration and fuel consumption may
not be guaranteed.
Should one or more tires be in the condition
mentioned above, the display will show the
indications corresponding to each tire. Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recommended
by the vehicle manufacturer on the vehicle
placard or tire inflation pressure label. If your
vehicle has tires of a different size than the size
indicated on the vehicle placard or tire inflation
pressure label, you should determine the
proper tire inflation pressure for those tires.

As an added safety feature, your vehicle has been
equipped with a TPMS that illuminates a low tire
pressure telltale when one or more of your tires is
significantly underinflated. Accordingly, when the
low tire pressure telltale illuminates, you should
stop and check your tires as soon as possible, and
inflate them to the proper pressure. Driving on a
significantly underinflated tire causes the tire to
overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency and
tire tread life, and may affect the vehicle’s
handling and stopping ability.

Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if underinflation has not reached the level
to trigger illumination of the TPMS low tire
pressure telltale.Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The TPMS
malfunction indicator is combined with the low
tire pressure telltale. When the system detects
a malfunction, the telltale will flash for
approximately one minute and then remain
continuously illuminated. This sequence will
continue upon subsequent vehicle start-ups as
long as the malfunction exists. When the
malfunction indicator is illuminated, the system
may not be able to detect or signal low tire
pressure as intended. TPMS malfunctions may
occur for a variety of reasons, including the
installation of replacement or alternate tires or
wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the
TPMS malfunction telltale after replacing one or
more tires or wheels on your vehicle to ensure
that the replacement or alternate tires and
wheels allow the TPMS to continue to function
properly.
WARNING!
Do not continue driving with one or more flat
tires as handling may be compromised. Stop
the vehicle, avoiding sharp braking and
steering. If a tire puncture occurs, repair
immediately using the dedicated tire repair
kit and contact an authorized dealer as soon
as possible.
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52GETTING TO KNOW YOUR INSTRUMENT PANEL
Electronic Stability Control (ESC) Warning
Light
The ESC Indicator Light in the
instrument cluster will come on when
the ignition is placed in the ON/RUN
or MAR (ACC/ON/RUN) position, and
when ESC is activated. It should turn off with the
engine running. If the ESC Indicator Light comes
on continuously with the engine running, a
malfunction has been detected in the ESC system. If this light remains on after several
ignition cycles, and the vehicle has been driven
several miles (kilometers) at speeds greater
than 30 mph (48 km/h), see an authorized
dealer as soon as possible to have the problem
diagnosed and corrected.
The ESC OFF Indicator Light and the ESC Indi
-
cator Light come on momentarily each time
the ignition is placed in the ON/RUN or MAR
(ACC/ON/RUN) position.
Each time the ignition is turned to ON/RUN or
MAR (ACC/ON/RUN), the ESC system will be
on, even if it was turned off previously.
The ESC system will make buzzing or clicking
sounds when it is active. This is normal; the
sounds will stop when ESC becomes inactive.
This light will come on when the vehicle is in
an ESC event.
Electronic Stability Control (ESC) OFF
Warning Light
This light indicates the ESC is off.
Each time the ignition is turned to
ON/RUN or MAR/ON/RUN, the ESC
system will be on, even if it was turned off
previously.
Engine Check/Malfunction Indicator
Warning Light
The Engine Check/Malfunction
Indicator Light (MIL) is a part of an
Onboard Diagnostic System called
OBD II that monitors engine and
automatic transmission control systems. This
warning light will illuminate when the ignition is
in the ON/RUN position before engine start. If
the bulb does not come on when turning the
ignition switch from OFF to ON/RUN, have the
condition checked promptly.
Certain conditions, such as a loose or missing
gas cap, poor quality fuel, etc., may illuminate
the light after engine start. The vehicle should
be serviced if the light stays on through several
typical driving styles. In most situations, the
vehicle will drive normally and will not require
towing.
When the engine is running, the MIL may flash
to alert serious conditions that could lead to
immediate loss of power or severe catalytic
converter damage. The vehicle should be
serviced by an authorized dealer as soon as
possible if this occurs.
CAUTION!
The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures
and warning have been established for the
tire size equipped on your vehicle.
Undesirable system operation or sensor
damage may result when using replacement
equipment that is not of the same size, type,
and/or style. Aftermarket wheels can cause
sensor damage. Using aftermarket tire
sealants may cause the Tire Pressure
Monitoring System (TPMS) sensor to become
inoperable. After using an aftermarket tire
sealant it is recommended that you take your
vehicle to an authorized dealer to have your
sensor function checked.

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GETTING TO KNOW YOUR INSTRUMENT PANEL53
Anti-Lock Brake System (ABS) Warning
Light
This light monitors the ABS. The light
will turn on when the ignition is placed
in the ON/RUN or MAR/ON/RUN
position and may stay on for as long
as four seconds. If the ABS light remains on or turns on while
driving, then the Anti-Lock portion of the brake
system is not functioning and service is
required. However, the conventional brake
system will continue to operate normally if the
brake warning light is not on.
If the ABS light is on, the brake system should
be serviced as soon as possible to restore the
benefits of Anti-Lock Brakes. If the ABS light
does not turn on when the ignition is placed in
the ON/RUN or MAR/ON/RUN position, have
the light inspected by an authorized dealer.
Generic Warning Light
The Generic Warning Light will
illuminate if any of the following
conditions occur: Engine Oil Pressure
Sensor Failure, External Light Failure,
Fuel Cut-Off intervention or fail, Parking Sensor
Failure, Dynamic Steering Torque System
Failure.
The telltale will remain on fixed in case of swivel
seat failure and on blinking in case of Air Bag
Warning Light Failure. Contact an authorized
dealer immediately for service.
YELLOW INDICATOR LIGHTS
Forward Collision Warning Off Indicator
Light — If Equipped
This indicator light illuminates to
indicate that Forward Collision
Warning is off.
Service Forward Collision Warning (FCW)
Light — If Equipped

This warning light will illuminate to
indicate a fault in the FCW System.
Contact an authorized dealer for service.

TOW/HAUL Indicator Light
This indicator light will illuminate
when TOW/HAUL mode is selected
Ú page 78.
WARNING!
A malfunctioning catalytic converter, as
referenced above, can reach higher
temperatures than in normal operating
conditions. This can cause a fire if you drive
slowly or park over flammable substances
such as dry plants, wood, cardboard, etc. This
could result in death or serious injury to the
driver, occupants or others.
CAUTION!
Prolonged driving with the Malfunction
Indicator Light (MIL) on could cause damage
to the vehicle control system. It also could
affect fuel economy and driveability. If the
MIL is flashing, severe catalytic converter
damage and power loss will soon occur.
Immediate service is required.
3

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GETTING TO KNOW YOUR INSTRUMENT PANEL55
ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated
Onboard Diagnostic system called OBD II. This
system monitors the performance of the
emissions, engine, and transmission control
systems. When these systems are operating
properly, your vehicle will provide excellent
performance and fuel economy, as well as
engine emissions well within current
government regulations.

If any of these systems require service, the OBD II
system will turn on the Malfunction Indicator Light
(MIL). It will also store diagnostic codes and other
information to assist your service technician in
making repairs. Although your vehicle will usually
be drivable and not need towing, see an
authorized dealer for service as soon as possible.
ONBOARD DIAGNOSTIC SYSTEM (OBD II)
C
YBERSECURITY

Your vehicle is required to have an OBD II and a
connection port to allow access to information
related to the performance of your emissions
controls. Authorized service technicians may need to access this information to assist with
the diagnosis and service of your vehicle and
emissions system. Ú
page 88
CAUTION!
Prolonged driving with the MIL on could
cause further damage to the emission
control system. It could also affect fuel
economy and driveability. The vehicle must
be serviced before any emissions tests can
be performed.
If the MIL is flashing while the vehicle is
running, severe catalytic converter damage
and power loss will soon occur. Immediate
service is required.
WARNING!
ONLY an authorized service technician
should connect equipment to the OBD II
connection port in order to read the VIN,
diagnose, or service your vehicle.
If unauthorized equipment is connected to
the OBD II connection port, such as a
driver-behavior tracking device, it may:
Be possible that vehicle systems,
including safety related systems, could
be impaired or a loss of vehicle control
could occur that may result in an acci -
dent involving serious injury or death.
Access, or allow others to access, infor -
mation stored in your vehicle systems,
including personal information.
3

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