light RAM PROMASTER 2021 Owners Manual

2
INTRODUCTION
Symbols Key ............................................................ 7
WARNINGS AND CAUTIONS ................................. 7
VAN CONVERSIONS/CAMPERS ........................... 7
VEHICLE MODIFICATIONS/ALTERATIONS ........... 7
Symbol Glossary ..................................................... 8
GETTING TO KNOW YOUR VEHICLE
KEYS ......................................................................10
Key Fob......................................................... 10
SENTRY KEY ..........................................................12
IGNITION SWITCH .................................................12
VEHICLE SECURITY SYSTEM —
IF EQUIPPED .........................................................13
To Arm The System ...................................... 13
To Disarm The System................................. 13
Rearming Of The System............................. 13
Security System Manual Override .............. 13
DOORS ..................................................................14
Power Door Locks ....................................... 14
Auto Unlock Doors ....................................... 15
Automatic Door Locks ................................. 15
STEERING WHEEL.................................................15
Telescoping Steering Column ..................... 15 SEATS .................................................................... 15
Manual Adjustments ................................... 16
Heated Seats — If Equipped ....................... 19
Fold Down Tray — If Equipped..................... 20
Adjustable Armrests — If Equipped ............ 20
Head Restraints .......................................... 20
UCONNECT VOICE RECOGNITION ....................... 22
Introducing Voice Recognition .................... 22
Basic Voice Commands............................... 22
Get Started ................................................... 22
Additional Information ................................. 22
MIRRORS ............................................................. 23
Inside Rearview Mirror ................................ 23
Outside Mirrors ........................................... 24
Power Mirrors — If Equipped ....................... 24
Power Folding Outside Mirrors —
If Equipped ................................................... 25 Heated Mirrors — If Equipped ..................... 25
EXTERIOR LIGHTS ................................................ 26
Multifunction Lever ..................................... 26
Headlights ................................................... 26
Daytime Running Lights (DRLs) —
If Equipped .................................................. 26 High/Low Beam Switch .............................. 26
Flash-To-Pass .............................................. 26
Parking Lights ............................................. 26
Follow Me Home/Headlight Delay .............. 27
Fog Lights — If Equipped ............................ 27 Turn Signals ................................................. 27
Lane Change Assist ..................................... 27
Battery Saver ............................................... 27
INTERIOR LIGHTS ................................................28
Courtesy Lights ............................................ 28
Illuminated Entry ......................................... 30
WIPERS AND WASHERS .....................................30
Windshield Wiper Operation ...................... 30
CLIMATE CONTROLS ...........................................31
Manual Climate Control Descriptions
And Functions .............................................. 31 Additional Rear Climate Control —
If Equipped ................................................... 34 Operating Tips.............................................. 34
INTERIOR STORAGE AND EQUIPMENT ..............36
Storage ......................................................... 36
USB/AUX Control — If Equipped ................ 37
Power Outlets............................................... 37
Auxiliary Switches — If Equipped ................ 38
WINDOWS ............................................................39
Power Windows .......................................... 39
Window Bar Grates — If Equipped .............. 39
Wind Buffeting ............................................ 40
HOOD......................................................................40
Opening ........................................................ 40
Closing.......................................................... 41
CARGO AREA FEATURES .....................................41

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3
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER........................................42Instrument Cluster Descriptions ................. 43
INSTRUMENT CLUSTER DISPLAY .......................44
Location And Controls ................................. 44
Change Engine Oil — If Equipped................ 45
Display Setup Menu .................................... 46
Values Displayed ......................................... 46
Personal Settings
(Customer-Programmable Features) .......... 47
TRIP COMPUTER ...................................................47
Trip Button.................................................... 47
Trip Functions .............................................. 48
WARNING LIGHTS AND MESSAGES ..................48
Red Warning Lights...................................... 48
Yellow Warning Lights ................................. 50
Yellow Indicator Lights................................. 53
Green Indicator Lights ................................. 54
Blue Indicator Lights .................................... 54
ONBOARD DIAGNOSTIC SYSTEM — OBD II ......55
Onboard Diagnostic System (OBD II)
Cybersecurity................................................ 55
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ...........................................................56
STARTING AND OPERATING
STARTING THE ENGINE ...................................... 57
Automatic Transmission.............................. 57
Normal Starting............................................ 57
Cold Weather Operation
(Below –22°F Or −30°C) ........................... 57 If Engine Fails To Start ................................ 57
After Starting ................................................ 58
ENGINE BLOCK HEATER — IF EQUIPPED ......... 58
ENGINE BREAK-IN RECOMMENDATIONS ........ 58
PARKING BRAKE ................................................. 59
AUTOMATIC TRANSMISSION ............................. 60 Key Ignition Park Interlock .......................... 60
Brake/Transmission Shift Interlock
System ......................................................... 60 Six-Speed Automatic Transmission ............ 61
POWER STEERING .............................................. 66
Power Steering Fluid Check ....................... 67
CRUISE CONTROL — IF EQUIPPED .................... 67
To Activate.................................................... 68
To Set A Desired Speed............................... 68
To Vary The Speed Setting .......................... 68
To Accelerate For Passing ........................... 69
To Resume Speed ....................................... 69
To Deactivate ............................................... 69
PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ......................................................... 69
ParkSense Rear Park Assist Sensors ......... 70
ParkSense Rear Park Assist Alerts ............. 70 ParkSense Rear Park Assist Failure
Indications.................................................... 72 Cleaning The ParkSense System................ 72
ParkSense Rear Park Assist System
Usage Precautions ...................................... 72
PARKVIEW REAR BACK UP CAMERA ...............73
REFUELING THE VEHICLE ....................................75
Loose Fuel Filler Cap Message................... 76
VEHICLE LOADING ................................................76
Vehicle Certification Label .......................... 76
Gross Vehicle Weight Rating (GVWR) ......... 76
Gross Axle Weight Rating (GAWR) ............. 76
Tire Size ........................................................ 77
Rim Size ....................................................... 77
Inflation Pressure ........................................ 77
Curb Weight ................................................. 77
Overloading .................................................. 77
Loading ........................................................ 77
TRAILER TOWING .................................................78
Common Towing Definitions ....................... 78
Trailer Hitch Classification .......................... 80
Trailer Towing Weights
(Maximum Trailer Weight Ratings) ............ 81 Trailer And Tongue Weight ......................... 81
Towing Requirements ................................ 81
Towing Tips ................................................. 84
RECREATIONAL TOWING
(BEHIND MOTORHOME) ......................................85
Towing This Vehicle Behind Another
Vehicle .......................................................... 85 Recreational Towing .................................... 85

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8
SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating
precautions to be observed when using this component. It is important to
follow all warnings when operating your vehicle. See below for the
definition of each symbol Úpage 42.
Red Warning Lights
Seat Belt Reminder Warning Light
Úpage 48
Air Bag Warning Light Úpage 48
Battery Charge Warning Light Úpage 48
Door Open Warning Light Úpage 49
Electronic Throttle Control (ETC) Warning Light Úpage 49
Transmission Fault Warning Light Úpage 49
Engine Temperature Warning Light
Úpage 49
Brake Warning Light Úpage 49
Oil Pressure Warning Light Úpage 50
Vehicle Security Warning Light — If Equipped Úpage 50
Yellow Warning Lights
Immobilizer Fail / VPS Electrical Alarm
Indicator Light
Ú page 50
Tire Pressure Monitoring System (TPMS) Warning Light
Ú page 51
Electronic Stability Control (ESC) Warning Light Úpage 52
Red Warning Lights

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9
Electronic Stability Control (ESC) OFF Warning Light
Ú page 52
Engine Check/Malfunction Indicator Warning Light (MIL)
Úpage 52
Anti-Lock Brake System (ABS) Warning Light Úpage 53
Generic Warning Light Úpage 53
Yellow Indicator Lights
Forward Collision Warning (FCW) OFF Indicator
Light — If Equipped
Úpage 53
Service Forward Collision Warning (FCW) Light — If Equipped
Ú page 53

Yellow Warning Lights
TOW/HAUL Indicator Light Úpage 53
Green Indicator Lights
Turn Signal Indicator Lights
Úpage 54
Front Fog Indicator Light — If Equipped Úpage 54
Park/Headlight On Indicator Light Úpage 54
Cruise Control Indicator Light — If Equipped Úpage 54
Blue Indicator Lights
High Beam Indicator Light
Úpage 54
Yellow Indicator Lights
1

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10
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle uses a key start ignition system
which supports Remote Keyless Entry (RKE).
The key fob allows you to lock or unlock the
doors from distances up to approximately 66 ft
(20 m). The key fob does not need to be pointed
at the vehicle to activate the system. The key
fob also contains an integrated mechanical key,
which can be used by pushing the mechanical
key release button.
The vehicle is supplied with a code card
containing key code numbers to order duplicate
keys, and the authorized dealer that sold you
your new vehicle has the key code numbers for
your vehicle locks. These numbers can be used
to order duplicate keys.
NOTE:
The key fob may not be able to be detected by
the vehicle if it is located next to a mobile
phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal
Úpage 274.
Key Fob With Integrated Mechanical Key

To Lock/Unlock The Doors
To lock all of the doors, push and release the
lock button once. Push and release the unlock
button on key fob once to unlock only the front
doors. Push and release the cargo unlock
button on key fob once to unlock the cargo area
(rear lateral sliding doors and rear door). The
doors can also be locked and unlocked
manually by using the mechanical key.
When the doors are unlocked, the turn signals
will flash. When the doors are locked, the turn
signals will flash and the horn will chirp (if
activated through the Uconnect Settings
Ú
page 89). If a door is open when the lock
button is pushed, the turn signal lights will flash
at an increased rate to indicate that a door is
still open.
1 — Mechanical Key Release Button
2 — Driver/Passenger Unlock Button
3 — Lock Button
4 — Cargo Lock/Unlock Button

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12GETTING TO KNOW YOUR VEHICLE
(Continued)
SENTRY KEY
The Sentry Key Immobilizer System prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses ignition keys which have an
embedded electronic chip (transponder) to
prevent unauthorized vehicle operation.
Therefore, only keys that are programmed to
the vehicle can be used to start and operate the
vehicle.
If the vehicle security light is on after the key is
turned to the MAR (ACC/ON/RUN) position, it
indicates that there is a problem with the
electronics.All of the keys provided with your new vehicle
have been programmed to the vehicle
electronics.
NOTE:
A key which has not been programmed is also
considered an invalid key, even if it is cut to fit
the ignition switch lock cylinder for that vehicle
Ú
page 274.
IGNITION SWITCH

1. Place the gear selector in PARK.

2. Rotate the key to the STOP (OFF/LOCK)
position.
3. Remove the key from the mechanical ignition switch.
Mechanical Ignition Switch Positions

CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
1 — AVV (START)
2 — MAR (ACC/ON/RUN)
3 — STOP (OFF/LOCK)
WARNING!
Before exiting a vehicle, always shift the
automatic transmission into PARK, apply
the parking brake, turn the vehicle OFF,
remove the key fobs from vehicle, and lock
your vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.

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GETTING TO KNOW YOUR VEHICLE13
NOTE:
Opening the driver's door when the key is in the
ignition and the ignition switch position is STOP
(OFF/LOCK) sounds a signal to remove the key.
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the
vehicle doors and ignition for unauthorized
operation. When the Vehicle Security system is
activated, interior switches for door locks are
disabled. The system provides both audible and
visible signals. For the first three minutes, the
horn will sound, and the turn signal lights will
flash. For an additional 15 minutes, only the
turn signal lights will flash.
TO ARM THE SYSTEM
To arm the system, the Vehicle Security system
will set when you use the key fob to lock the
doors. If a door or the hood is not properly shut,
the system will not be armed.
TO DISARM THE SYSTEM
Use the key fob to unlock the door and disarm
the system.
The Vehicle Security system will also disarm if a
programmed Sentry Key is inserted into the
ignition switch. To exit the alarming mode,
push the key fob unlock button, or insert a
programmed Sentry Key into the ignition switch. The Vehicle Security system is designed to
protect your vehicle. However, you can create
conditions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the Vehicle Security
system will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the Vehicle Security system.
REARMING OF THE SYSTEM
If the system has not been disabled, the Vehicle
Security system will rearm itself after the 15
additional minutes of turn lamps flashing. If the
condition which initiated the alarm is still
present, the system will ignore that condition
and monitor the remaining doors and ignition.
SECURITY SYSTEM MANUAL OVERRIDE
The Vehicle Security system will not arm/disarm
if you lock/unlock the doors using the manual
door lock.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren. A child could operate power windows,
other controls, or move the vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!

An unlocked vehicle is an invitation. Always
remove the key from the ignition and lock all
the doors when leaving the vehicle unattended.

WARNING! (Continued)
2

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GETTING TO KNOW YOUR VEHICLE17
With Swivel Seat
The height adjustment knobs are located on the
center outboard side of the seat. Rotate the
front knob to adjust the front of the seat up or
down. Rotate the rear knob to adjust the rear of
the seat up or down.

Height Adjustment Knobs
Recliner Adjustment
Without Swivel Seat
The recliner knob is on the rear outboard side of
the seat. To recline the seatback, lean back,
rotate the knob rearward to position the
seatback as desired. To return the seatback to
its normal upright position, lean forward, rotate
the knob forward until the seatback is in the
upright position.
Recliner Knob

With Swivel Seat
The recliner lever is located at the lower front
outboard side of the seat. To recline the
seatback, lean forward slightly, pull the lever
outward, lean back to the desired position and
release the lever. To return the seatback to its normal upright position, lean forward and pull
the lever outward. Release the lever once the
seatback is in the upright position.

Recliner Lever

1 — Front Height Adjustment Knob
2 — Rear Height Adjustment Knob
WARNING!
Adjusting a seat while the vehicle is moving
is dangerous. The sudden movement of the
seat could cause you to lose control. The
seat belt might not be adjusted properly
and you could be injured. Adjust the seat
only while the vehicle is parked.
Do not ride with the seatback reclined so
that the shoulder belt is no longer resting
against your chest. In a collision, you could
slide under the seat belt and be seriously or
even fatally injured. Use the recliner only
when the vehicle is parked.
2

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GETTING TO KNOW YOUR VEHICLE19

If the driver or the passenger seats are not locked
in the facing forward position before the first
vehicle movement, shifting out of park is not
allowed until the seats are both locked in the
facing forward position. When the seats are not in
the right position and the first vehicle movement
after ignition START is attempted, a chime and a
message will appear in the instrument cluster
display. Rotate and lock the swivel seats in the
correct position before trying again.

If the driver or the passenger seats are not
locked in the facing forward position during
movement of the vehicle, a message will appear
in the instrument cluster display and an
intermittent chime will sound until key-off or
until the swivel seats are locked in the facing
forward position. Stop and move the swivel
seats in the correct position before proceeding.
If a fault is present in the system and it is not
possible to check the correct position of the
swivel seats, a message and the generic
warning light appears in the instrument cluster
display to inform about the failure. In these
conditions, check the status of the swivel seats
and do not drive the vehicle until the swivel
seats are locked in the facing forward position.HEATED SEATS — IF EQUIPPED
On some models, the front driver and
passenger seats may be equipped with heaters
in both the seat cushions and seatbacks. The
controls for the front heated seats are located
on the lower outboard side of the seat.

Heated Seat Switch

Push the switch once to turn on the heated
seats. Push the switch a second time to shut the
heating elements off. NOTE:
Once a heat setting is selected, heat will be felt
within two to five minutes.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica
-
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
2

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GETTING TO KNOW YOUR VEHICLE23
MIRRORS
INSIDE REARVIEW MIRROR
Manual Mirror — If Equipped
The rearview mirror can be adjusted up, down,
left, and right. The mirror should be adjusted to
center on the view through the rear window.
Headlight glare can be reduced by moving the
small control under the mirror to the night
position (toward the rear of the vehicle). The
mirror should be adjusted while set in the day
position (toward the windshield).

Adjusting Rearview Mirror

Digital Rearview Mirror — If Equipped
The Digital Rearview Mirror provides a high
definition, wide and unobstructed view of the
road behind while driving.
To activate the Digital Rearview Mirror, push the
on/off control lever on the bottom of the mirror
forward.
Digital Rearview Mirror
Push the menu button next to the on/off control
to access the following mirror options:
Brightness
Tilt
Pan (if equipped)
Use the left and right buttons to scroll through
menu options.
When not in use, pull the on/off control back
toward the steering wheel to return the mirror to
the regular Auto Dimming Mirror.
NOTE:
The Digital Rearview Mirror is not as effective
when driving in the following conditions:
Nighttime in low light applications
Bad weather conditions (e.g. extreme haze,
snow/slush)1 — On/Off Control
2 — Menu Button
3 — Left Scroll Button
4 — Right Scroll Button
2

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