window RAM PROMASTER 2021 Owners Manual

2
INTRODUCTION
Symbols Key ............................................................ 7
WARNINGS AND CAUTIONS ................................. 7
VAN CONVERSIONS/CAMPERS ........................... 7
VEHICLE MODIFICATIONS/ALTERATIONS ........... 7
Symbol Glossary ..................................................... 8
GETTING TO KNOW YOUR VEHICLE
KEYS ......................................................................10
Key Fob......................................................... 10
SENTRY KEY ..........................................................12
IGNITION SWITCH .................................................12
VEHICLE SECURITY SYSTEM —
IF EQUIPPED .........................................................13
To Arm The System ...................................... 13
To Disarm The System................................. 13
Rearming Of The System............................. 13
Security System Manual Override .............. 13
DOORS ..................................................................14
Power Door Locks ....................................... 14
Auto Unlock Doors ....................................... 15
Automatic Door Locks ................................. 15
STEERING WHEEL.................................................15
Telescoping Steering Column ..................... 15 SEATS .................................................................... 15
Manual Adjustments ................................... 16
Heated Seats — If Equipped ....................... 19
Fold Down Tray — If Equipped..................... 20
Adjustable Armrests — If Equipped ............ 20
Head Restraints .......................................... 20
UCONNECT VOICE RECOGNITION ....................... 22
Introducing Voice Recognition .................... 22
Basic Voice Commands............................... 22
Get Started ................................................... 22
Additional Information ................................. 22
MIRRORS ............................................................. 23
Inside Rearview Mirror ................................ 23
Outside Mirrors ........................................... 24
Power Mirrors — If Equipped ....................... 24
Power Folding Outside Mirrors —
If Equipped ................................................... 25 Heated Mirrors — If Equipped ..................... 25
EXTERIOR LIGHTS ................................................ 26
Multifunction Lever ..................................... 26
Headlights ................................................... 26
Daytime Running Lights (DRLs) —
If Equipped .................................................. 26 High/Low Beam Switch .............................. 26
Flash-To-Pass .............................................. 26
Parking Lights ............................................. 26
Follow Me Home/Headlight Delay .............. 27
Fog Lights — If Equipped ............................ 27 Turn Signals ................................................. 27
Lane Change Assist ..................................... 27
Battery Saver ............................................... 27
INTERIOR LIGHTS ................................................28
Courtesy Lights ............................................ 28
Illuminated Entry ......................................... 30
WIPERS AND WASHERS .....................................30
Windshield Wiper Operation ...................... 30
CLIMATE CONTROLS ...........................................31
Manual Climate Control Descriptions
And Functions .............................................. 31 Additional Rear Climate Control —
If Equipped ................................................... 34 Operating Tips.............................................. 34
INTERIOR STORAGE AND EQUIPMENT ..............36
Storage ......................................................... 36
USB/AUX Control — If Equipped ................ 37
Power Outlets............................................... 37
Auxiliary Switches — If Equipped ................ 38
WINDOWS ............................................................39
Power Windows .......................................... 39
Window Bar Grates — If Equipped .............. 39
Wind Buffeting ............................................ 40
HOOD......................................................................40
Opening ........................................................ 40
Closing.......................................................... 41
CARGO AREA FEATURES .....................................41

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GETTING TO KNOW YOUR VEHICLE13
NOTE:
Opening the driver's door when the key is in the
ignition and the ignition switch position is STOP
(OFF/LOCK) sounds a signal to remove the key.
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the
vehicle doors and ignition for unauthorized
operation. When the Vehicle Security system is
activated, interior switches for door locks are
disabled. The system provides both audible and
visible signals. For the first three minutes, the
horn will sound, and the turn signal lights will
flash. For an additional 15 minutes, only the
turn signal lights will flash.
TO ARM THE SYSTEM
To arm the system, the Vehicle Security system
will set when you use the key fob to lock the
doors. If a door or the hood is not properly shut,
the system will not be armed.
TO DISARM THE SYSTEM
Use the key fob to unlock the door and disarm
the system.
The Vehicle Security system will also disarm if a
programmed Sentry Key is inserted into the
ignition switch. To exit the alarming mode,
push the key fob unlock button, or insert a
programmed Sentry Key into the ignition switch. The Vehicle Security system is designed to
protect your vehicle. However, you can create
conditions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the Vehicle Security
system will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the Vehicle Security system.
REARMING OF THE SYSTEM
If the system has not been disabled, the Vehicle
Security system will rearm itself after the 15
additional minutes of turn lamps flashing. If the
condition which initiated the alarm is still
present, the system will ignore that condition
and monitor the remaining doors and ignition.
SECURITY SYSTEM MANUAL OVERRIDE
The Vehicle Security system will not arm/disarm
if you lock/unlock the doors using the manual
door lock.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren. A child could operate power windows,
other controls, or move the vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!

An unlocked vehicle is an invitation. Always
remove the key from the ignition and lock all
the doors when leaving the vehicle unattended.

WARNING! (Continued)
2

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14GETTING TO KNOW YOUR VEHICLE
(Continued)
DOORS
POWER DOOR LOCKS
The central lock/unlock button has an LED that
indicates whether the doors are locked or
unlocked.
LED ON: Doors locked. Push the right side of
the central lock/unlock button once again to
centrally unlock all doors. The LED will switch
off.
LED OFF: Doors unlocked. Push the left side
of the central lock/unlock button again to
centrally lock all doors. The doors will be
locked only if all the doors are properly
closed.
Once the doors have been locked with the key
fob, it will no longer be possible to unlock them
by pushing the central lock/unlock button.
To unlock the front doors, pull the inside door
handle to the detent.
The load compartment power door lock switch
is located on the driver door trim panel. Use this
switch to lock or unlock the load compartment
doors.
Load Compartment Power Door Lock Switch
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
For personal security and safety in the
event of a collision, lock the vehicle doors
as you drive as well as when you park and
leave the vehicle.
Before exiting a vehicle, always shift the
automatic transmission into PARK or the
manual transmission into FIRST gear or
REVERSE, apply the parking brake, turn the
vehicle OFF, remove the key fobs from
vehicle, and lock all doors. and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren. A child could operate power windows,
other controls, or move the vehicle.
CAUTION!
An unlocked vehicle is an invitation. Always
remove the key from the ignition and lock all
of the doors when leaving the vehicle
unattended.
WARNING! (Continued)

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GETTING TO KNOW YOUR VEHICLE23
MIRRORS
INSIDE REARVIEW MIRROR
Manual Mirror — If Equipped
The rearview mirror can be adjusted up, down,
left, and right. The mirror should be adjusted to
center on the view through the rear window.
Headlight glare can be reduced by moving the
small control under the mirror to the night
position (toward the rear of the vehicle). The
mirror should be adjusted while set in the day
position (toward the windshield).

Adjusting Rearview Mirror

Digital Rearview Mirror — If Equipped
The Digital Rearview Mirror provides a high
definition, wide and unobstructed view of the
road behind while driving.
To activate the Digital Rearview Mirror, push the
on/off control lever on the bottom of the mirror
forward.
Digital Rearview Mirror
Push the menu button next to the on/off control
to access the following mirror options:
Brightness
Tilt
Pan (if equipped)
Use the left and right buttons to scroll through
menu options.
When not in use, pull the on/off control back
toward the steering wheel to return the mirror to
the regular Auto Dimming Mirror.
NOTE:
The Digital Rearview Mirror is not as effective
when driving in the following conditions:
Nighttime in low light applications
Bad weather conditions (e.g. extreme haze,
snow/slush)1 — On/Off Control
2 — Menu Button
3 — Left Scroll Button
4 — Right Scroll Button
2

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GETTING TO KNOW YOUR VEHICLE25
POWER FOLDING OUTSIDE MIRRORS —
I
F EQUIPPED
The power folding mirrors can be folded
rearward and unfolded into the normal driving
position.
The switch for the power folding mirrors is
located on the driver’s door panel below the
power mirror controls. Push the switch to the
right and the mirrors will fold in, push the switch
to the left and the mirrors will return to the
normal driving position.

Power Folding Mirror Switch
The power folding mirrors are designed to be
folded and unfolded using the power folding
switch. If the mirrors are manually folded, the
mirror head may appear loose.
If the mirror head or pivot exhibits a slight
amount of play, the mirror should be power
folded closed, then power folded open (this may
require multiple button pushes).
NOTE:
The intended use of the power fold mirrors is by
pushing the buttons to fold and unfold the
mirrors. Only manually fold the mirrors when
necessary.
Forward Folding
Mirrors can be folded forward manually or by
accidental impact. In this case it is possible to
restore to position both ways, manually and
electrically (as described above).

Power/Manual Folding Mirror Positions

HEATED MIRRORS — IF EQUIPPED
These mirrors are heated to melt frost
or ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped) Ú
page 31.
1 — Power Folding Mirror (Normal Driving Position)

2 — Power Folding Mirror (Fold In Position)
1 — Normal Driving Position
2 — Fold In Position
3 — Fold Forward Position
CAUTION!
Leaving the mirror in a non powered position,
accidental impact or manual fold, may cause
permanent damage to the mirror. Electrically
restore the mirror to its normal position, as
soon as practical.
2

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GETTING TO KNOW YOUR VEHICLE31
Mist
Use the Mist feature when weather conditions
make occasional usage of the wipers
necessary. Push the lever upward to the MIST
position and release for a single wiping cycle.
NOTE:
The mist feature does not activate the washer
pump; therefore, no washer fluid will be sprayed
on the windshield. The wash function must be
used in order to spray the windshield with
washer fluid.
For information on wiper care and replacement,
see Úpage 221.
CLIMATE CONTROLS
The Climate Control system allows you to
regulate the temperature, air flow, and direction
of air circulating throughout the vehicle. The
controls are located on the touchscreen (if
equipped) and on the instrument panel below
the radio.
MANUAL CLIMATE CONTROL
D
ESCRIPTIONS AND FUNCTIONS

Uconnect 3 With 5-inch Display With Manual Climate
Controls

The Manual Temperature Controls consist of a
series of three outer rotary dials (blower speed,
temperature and mode) and three inner push
buttons (Recirculation, A/C, Rear Window
Defroster).
A/C Button — If Equipped
Push the A/C button to engage the Air
Conditioning (A/C). The A/C indicator
illuminates when A/C is on.
NOTE:
For Manual Climate Controls, if the system is
in Mix, Floor or Defrost Mode, the A/C can be
turned off, but the A/C system shall remain
active to prevent fogging of the windows.
If fog or mist appears on the windshield or
side glass, select Defrost mode, and increase
blower speed if needed.
If your air conditioning performance seems
lower than expected, check the front of the
A/C condenser (located in front of the radi -
ator), for an accumulation of dirt or insects.
Clean with a gentle water spray from the front
of the radiator and through the condenser.
WARNING!
Sudden loss of visibility through the
windshield could lead to a collision. You might
not see other vehicles or other obstacles. To
avoid sudden icing of the windshield during
freezing weather, warm the windshield with
the defroster before and during windshield
washer use.
2

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32GETTING TO KNOW YOUR VEHICLE
Recirculation Button
Press and release this button to
change the system between
recirculation mode and outside air
mode. The Recirculation indicator and
the A/C indicator illuminate when the
Recirculation button is pressed. Recirculation
can be used when outside conditions such as
smoke, odors, dust, or high humidity are
present. Recirculation can be used in all modes
except for Defrost. Recirculation may be
unavailable if conditions exist that could create
fogging on the inside of the windshield. The A/C
can be deselected manually without disturbing
the mode control selection. Continuous use of
the Recirculation mode may make the inside air
stuffy and window fogging may occur. Extended
use of this mode is not recommended.
On systems with Manual Climate Controls, if
equipped, the Recirculation mode is not
allowed in Defrost mode to improve window
clearing operation. Recirculation is disabled
automatically if this mode is selected.
Attempting to use Recirculation while in this
mode causes the LED in the control button to
blink and then turns off.
Front Defrost Mode
Turn the mode control knob to the
Front Defrost position. Air comes from
the windshield and side window
demist outlets. When the defrost
button is selected, the blower level may
increase. Use Defrost mode with maximum
temperature settings for best windshield and
side window defrosting and defogging.
Rear Defrost Button
Push and release the Rear Defrost
Control button to turn on the rear
window defroster and the heated
outside mirrors (if equipped). The
Rear Defrost indicator illuminates when the rear
window defroster is ON. The rear window
defroster automatically turns OFF after
20 minutes.
CAUTION!
Failure to follow these cautions can cause
damage to the heating elements:
Use care when washing the inside of the
rear window. Do not use abrasive window
cleaners on the interior surface of the
window. Use a soft cloth and a mild
washing solution, wiping parallel to the
heating elements. Labels can be peeled off
after soaking with warm water.
Do not use scrapers, sharp instruments, or
abrasive window cleaners on the interior
surface of the window.
Keep all objects a safe distance from the
window.

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GETTING TO KNOW YOUR VEHICLE33
Temperature Control
Temperature Control regulates the temperature
of the air forced through the climate system.
The temperature increases as you
turn the temperature control knob
clockwise.
The temperature decreases as you
turn the temperature control knob
counterclockwise.
Blower Control
Blower Control regulates the amount
of air forced through the climate
system. There are seven blower
speeds available. The blower speed
increases as you turn the blower control knob
clockwise from the lowest blower setting. The
blower speed decreases as you turn the blower
control knob counterclockwise.
NOTE:
Depending on the configuration, your vehicle
may be equipped with four blower speeds.
Mode Control
Turn the mode control knob to change
the airflow distribution mode. The
airflow distribution mode can be
adjusted so air comes from the
instrument panel outlets, floor outlets, defrost
outlets and demist outlets.
Panel Mode
Air comes from the outlets in the
instrument panel. Each of these
outlets can be individually adjusted to
direct the flow of air. The air vanes of
the center outlets and outboard outlets can be
moved up and down or side to side to regulate
airflow direction. There is a shut off wheel
located below the air vents to shut off or adjust
the amount of airflow from these outlets.
Bi-Level Mode

Air comes from the instrument panel
outlets and floor outlets. A slight
amount of air is directed through
the defrost and side window
demister outlets.
NOTE:
Bi-Level mode is designed under comfort condi
-
tions to provide cooler air out of the panel
outlets and warmer air from the floor outlets.
Floor Mode
Air comes from the floor outlets.
A slight amount of air is directed
through the defrost and side window
demister outlets.
Mix Mode
Air is directed through the floor,
defrost, and side window demister
outlets. This setting works best in cold
or snowy conditions that require extra
heat to the windshield. This setting is good for
maintaining comfort while reducing moisture on
the windshield.
Climate Control OFF
To turn the Climate Controls off, turn
the blower control knob to the OFF (O)
position.
2

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34GETTING TO KNOW YOUR VEHICLE
ADDITIONAL REAR CLIMATE CONTROL —
I
F EQUIPPED
These switches, mounted on the instrument
panel to the left of the steering column, activate
the additional rear heating/air conditioning
system.
NOTE:
These switches must be enabled for operation
by the Upfitter.

Additional Rear Climate Controls Switches

Rear Blower Control
Push this button to turn on the rear
climate controls. An indicator light will
turn on when the rear climate control
is on.
Rear Temperature Control
Rear Passenger Temperature Up
Button To change the temperature in
the rear of the vehicle, push
temperature control up button to
raise the temperature.
Rear Passenger Temperature Down
Button To change the temperature in
the rear of the vehicle, push
temperature control down button to
lower the temperature.
Rear MODE Button
Push this button to change the air
distribution mode for the rear
passengers.
OPERATING TIPS
NOTE:
Refer to the chart at the end of this section for
suggested control settings for various weather
conditions.
Summer Operation
The engine cooling system must be protected
with a high-quality antifreeze coolant to provide
proper corrosion protection and to protect
against engine overheating. A solution of 50%
OAT (Organic Additive Technology) coolant that
meets the requirements of FCA Material
Standard MS.90032 and 50% water is
recommended Ú page 268.
Winter Operation
To ensure the best possible heater and
defroster performance, make sure the engine
cooling system is functioning properly and the
proper amount, type, and concentration of
coolant is used. Use of the air Recirculation
mode during Winter months is not
recommended because it may cause
window fogging.

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GETTING TO KNOW YOUR VEHICLE35
Vacation Storage
For information on maintaining the Climate
Control system when the vehicle is being stored
for an extended period of time, see
Úpage 260.
Window Fogging
Vehicle windows tend to fog on the inside in
mild, rainy, and/or humid weather. To clear the
windows, select Defrost or Mix mode and
increase the front blower speed. Do not use the
Recirculation mode without A/C for long
periods, as fogging may occur.
Outside Air Intake
Make sure the air intake, located directly in
front of the windshield, is free of obstructions
such as leaves. Leaves collected in the air
intake may reduce airflow, and if they enter the
plenum, they could plug the water drains. In
Winter months, make sure the air intake is clear
of ice, slush, and snow.
Cabin Air Filter
The Climate Control system filters out dust and
pollen from the air. Contact an authorized
dealer to service your cabin air filter, and to
have it replaced when needed.
Operating Tips Chart
WEATHER CONTROL
SETTINGS
Hot Weather And
Vehicle Interior Is Very Hot Set the mode control
to (Panel mode), (A/C) on, and
blower on high. Roll
down the windows for a minute to flush out
the hot air. Adjust the
controls as needed to achieve comfort.
Warm Weather Turn (A/C) on and
set the mode control
to the (Panel Mode) position.
Cool Sunny Operate in
(Bi-Level Mode) position.
Cool & Humid Conditions Set the mode control
to (Mix Mode) and
turn on (A/C) to
keep windows clear.
Cold Weather Set the mode control
to the (Floor
Mode) position. If
windshield fogging
starts to occur, move
the control to the (Mix Mode) position.
WEATHER CONTROL
SETTINGS
2

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