RAM PROMASTER 2022 Owners Manual

IN CASE OF EMERGENCY179
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware
are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail -
able or obstructed

Equipment malfunction at the SOS operator facility

Operator error by the SOS operator

LTE (voice/data) or 4G (data) network congestion

Weather
Buildings, structures, geographic terrain, or
tunnels
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
Never place anything on or near the vehicle’s
LTE (voice/data) or 4G (data) and GPS
antennas. You could prevent LTE (voice/data) or
4G (data) and GPS signal reception, which can
prevent your vehicle from placing an emergency
call. An operable LTE (voice/data) or 4G (data)
network connection and a GPS signal is
required for the SOS Call system to function
properly.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user's authority to operate the equipment.

The Occupant Restraint Control module turns on
the air bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illumi -
nated, have an authorized dealer service the
Occupant Restraint Control system immediately.

WARNING!
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.CAUTION!
To avoid damage to the mirror during cleaning,
never spray any cleaning solution directly onto
the mirror. Apply the solution onto a clean cloth
and wipe the mirror clean.
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180IN CASE OF EMERGENCY
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. Please refer to
your provided radio supplement for complete
information.
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
JACKING AND TIRE CHANGING PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas.

2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake firmly.
4. Place the transmission in PARK (P) or REVERSE (R) for manual transmission.
5. Turn the ignition OFF.
6. Block both front and rear of the wheel diagonally opposite of the jacking position.
For example, if the driver’s front wheel is being
changed, block the passenger’s rear wheel.WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid the danger of
being hit when operating the jack or changing
the wheel.
Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on
you. You could be crushed. Never put any part
of your body under a vehicle that is on a jack.
If you need to get under a raised vehicle, take
it to a service center where it can be raised on
a lift.
Never start or run the engine while the vehicle
is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.

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IN CASE OF EMERGENCY181

Wheel Blocked Example

NOTE:Passengers should not remain in the vehicle when
the vehicle is being lifted or raised.
JACK LOCATION — IF EQUIPPED
Depending on vehicle trim level, the jack and jack
tools are stored under the front passenger seat in
a box, or strapped behind the driver seat in a tool
bag. Tools may vary.
Jack Kit Location

To release the jack kit from its storage location,
turn the lock knob a quarter turn counterclockwise
to the unlock position.
Lock Knob

CAUTION!
Do not force lock knob over limit. Damage to
lock knob may occur.
1 — Unlock Position
2 — Lock Position
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182IN CASE OF EMERGENCY

To open the jack kit container, you must push the
container’s release to separate the top and bottom.

Container Release Jacking Tools

SPARE TIRE REMOVAL

1. Remove the spare tire before attempting to
jack up the vehicle. Attach the lug bolt
adapter to the winch extension and insert it
into the winch mechanism.

Jack Tools

1 — Tow Eye — If Equipped
2 — Wrench Handle
3 — Lug Bolt Adapter
4 — Jack
5 — Reversible Tool — If Equipped
6 — Tool Handle — If Equipped
7 — Winch Extension
1 — Wrench Handle
2 — Lug Bolt Adapter
3 — Winch Extension

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IN CASE OF EMERGENCY183

Winch Location

The winch mechanism is located under the
rear of the vehicle in between the right rear tire
and spare tire.

Winch Extension
2. Rotate the wheel wrench handle counter
-
clockwise until the spare tire is on the ground
with enough cable slack to allow you to pull it
out from under the vehicle.

Lowering Spare Tire

3. Pull the spare tire out from under the vehicle to gain access to the spare tire retainer.
Spare Tire

4. Lift the spare tire with one hand to give clearance to tilt the retainer at the end of
the cable.

Lifting Spare Tire

CAUTION!
The winch mechanism is designed for use with
the jack wrench extension tool only. Use of air
wrench or power tool may damage the winch.
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184IN CASE OF EMERGENCY
(Continued)
5. Pull the retainer through the center of the
wheel.

Retainer

JACKING INSTRUCTIONS

Jack Warning Label
Assembled Jack

1. Loosen (but do not remove) the wheel lug bolts by turning them counterclockwise one
turn while the wheel is still on the ground.

WARNING!
Carefully follow these tire changing warnings to
help prevent personal injury or damage to your
vehicle:
Always park on a firm, level surface as far from
the edge of the roadway as possible before
raising the vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and place an
automatic transmission in PARK; a manual
transmission in REVERSE.
Block the wheel diagonally opposite of the
wheel that is to be raised.
Never start or run the engine with the vehicle
on a jack.
Do not let anyone sit in the vehicle when it is
on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised vehicle,
take it to a service center where it can be
raised on a lift.
Only use the jack in the positions indicated
and for lifting this vehicle during a tire change.
If working on or near a roadway, be extremely
careful of motor traffic.
To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with
the valve stem facing the ground.
WARNING!

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IN CASE OF EMERGENCY185
2. There are two jack engagement locations on each side of the vehicle body.

Jacking Engagement Locations

NOTE:The front jacking location is located behind the
front tire and in front of the driver/passenger door.
Front Lifting Point
Front Jacking Location
NOTE:The rear jacking location is located in front of the
rear tire and in front of the leaf spring mount.
Rear Lifting Point
Rear Jacking Location

CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the
Jacking Instructions for this vehicle.
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186IN CASE OF EMERGENCY
3. Place the wrench handle and lug bolt adapter on the jack screw and turn clockwise until the
jack head is properly engaged in the described
location. Do not raise the vehicle until you are
sure the jack is securely engaged.
4. Raise the vehicle by turning the jack screw clockwise, using the wrench handle and lug
bolt adapter. Raise the vehicle only until the
tire just clears the surface and enough
clearance is obtained to install the spare tire.
Minimum tire lift provides maximum stability. 5. Remove the wheel lug bolts. For vehicles with
wheel covers, remove the cover from the
wheel by hand. Do not pry the wheel cover off.
Then pull the wheel off the hub.
6. Install the spare tire. Lightly tighten the wheel lug bolts.

Mounting Spare Tire

NOTE:Do not install the wheel cover on the spare tire.
7. Lower the vehicle by turning the jack screw left Úpage 247.
8. Lower the jack to its fully-closed position.
9. Stow the damaged wheel/spare tire with the cable and wheel spacer before driving the
vehicle.

Damaged Wheel Stowage

WARNING!
Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on
you. You could be crushed. Never get any part of
your body under a vehicle that is on a jack. If you
need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off the
jack and hurt someone near it. Raise the vehicle
only enough to remove the tire.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the wheel nuts fully until the
vehicle has been lowered. Failure to follow this
warning may result in serious injury.
CAUTION!
Be sure to mount the spare tire with the valve
stem facing outward. The vehicle could be
damaged if the spare tire is mounted incorrectly.

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IN CASE OF EMERGENCY187
10. Install the winch extension and rotate the
wrench handle clockwise until the winch
mechanism operator hears “3 clicks” from the
device to indicate the wheel is properly stowed
under the vehicle.
11. Stow the jack, jack handle and winch handle tools back in the storage compartment.

12. Check the spare tire pressure as soon as possible. Correct the tire pressure, as required.

For vehicles with aluminum wheels:
The center cap must be pushed out from the rear
to install the retainer and stow the tire.
WHEEL COVERS
The wheel covers on the vehicle are held in place
by the wheel lug bolts and can be removed after
the wheel lug bolts are taken off.
TIRE SERVICE KIT — IF EQUIPPED
Small punctures up to 1/4 inch (6 mm) in the tire
tread can be sealed with Tire Service Kit. Foreign
objects (e.g., screws or nails) should not be
removed from the tire. Tire Service Kit can be used
in outside temperatures down to approximately
-4°F (-20°C).
This kit will provide a temporary tire seal, allowing
you to drive your vehicle up to 100 miles (160 km)
with a maximum speed of 50 mph (80 km/h).
TIRE SERVICE KIT STORAGE
Depending on vehicle trim levels, the Tire Service
Kit can be stored in the driver’s door pocket or the
passenger’s side compartment area.
TIRE SERVICE KIT COMPONENTS AND
O
PERATION

Tire Service Kit Components

WARNING!

A loose tire or jack thrown forward in a collision or
hard stop could endanger the occupants of the
vehicle. Always stow the jack parts and the spare tire
in the places provided. Have the deflated (flat) tire
repaired or replaced immediately.

CAUTION!
Use a back-and-forth motion to remove the
hub cap. Do not use a twisting motion when
removing the hub cap, damage to the hub cap
finish may occur.
1 — Power Button
2 — Mode Select Knob
3 — Sealant Hose (Clear)
4 — Sealant Bottle
5 — Air Pump Hose (Black)
6 — Sealant Bottle Release Button
7 — Power Plug
8 — Pressure Gauge
9 — Deflation Button
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188IN CASE OF EMERGENCY
(Continued)
Using The Mode Select Knob And Hoses
Your Tire Service Kit is equipped with the following
symbols to indicate the air or sealant mode.
Selecting Air Mode Push in the Mode Select Knob (2) and
turn to this position for air pump oper -
ation only. Use the Black Air Pump
Hose (5) when selecting this mode.
Selecting Sealant Mode
Push in the Mode Select Knob (2) and
turn to this position to inject the Tire
Service Kit Sealant and to inflate the
tire. Use the Sealant Hose (3) when
selecting this mode.
Using The Power Button
Push and release the Power Button (1)
once to turn on the Tire Service Kit.
Push and release the Power Button (1)
again to turn Off the Tire Service Kit.
Using The Deflation Button Push the Deflation Button (9) to
reduce the air pressure in the tire if it
becomes overinflated.
TIRE SERVICE KIT USAGE PRECAUTIONS
Replace the Tire Service Kit Sealant Bottle (4)
and Sealant Hose (3) prior to the expiration date
(printed at the upper right hand corner on the
bottle label) to assure optimum operation of the
system Ú page 191.

Tire Service Kit Sealant Expiration Date Location

The Sealant Bottle (4) and Sealant Hose (3) are
a one tire application use and need to be
replaced after each use. Always replace these
components immediately at your original equip -
ment vehicle dealer.
When the Tire Service Kit sealant is in a liquid
form, clean water and a damp cloth will remove
the material from the vehicle or tire and wheel
components. Once the sealant dries, it can
easily be peeled off and properly discarded.
For optimum performance, make sure the valve
stem on the wheel is free of debris before
connecting the Tire Service Kit.
You can use the Tire Service Kit air pump to
inflate bicycle tires. The kit also comes with two
needles, located in the Accessory Storage
Compartment (on the bottom of the air pump)
for inflating sport balls, rafts, or similar inflat -
able items. However, use only the Air Pump
Hose (5) and make sure the Mode Select Knob
(2) is in the Air Mode when inflating such items
to avoid injecting sealant into them. The Tire
Service Kit Sealant is only intended to seal
punctures less than 1/4 inch (6 mm) diameter
in the tread of your tire.
Do not lift or carry the Tire Service Kit by the
hoses.
WARNING!
Do not attempt to seal a tire on the side of the
vehicle closest to traffic. Pull far enough off
the road to avoid the danger of being hit when
using the Tire Service Kit.
Do not use Tire Service Kit or drive the vehicle
under the following circumstances:
If the puncture in the tire tread is approxi -
mately 1/4 inch (6 mm) or larger.
If the tire has any sidewall damage.

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