tow RAM PROMASTER 2022 User Guide

38GETTING TO KNOW YOUR VEHICLE
WIPERS AND WASHERS
The windshield wiper/washer lever is located on
the right side of the steering column. There are
five different modes of operation for the front
windshield wipers. The windshield wiper lever can
be raised or lowered to access the modes.
NOTE:The windshield wipers/washers will only operate
with the ignition in the ON/RUN position.

Windshield Wiper/Washer Lever

WINDSHIELD WIPER OPERATION
Rotate the windshield wiper knob to one of the first
two detent positions for intermittent settings, the
third detent for low wiper operation and the fourth
for high wiper operation.
Windshield Washers
To use the washer, pull the windshield wiper/
washer lever toward the steering wheel to activate.
The wipers will activate automatically for three
cycles after the lever is released, and then resume
the intermittent interval previously selected.

If the lever is pulled while in the off position, the wipers
will operate for three cycles and then turn off.

Mist
Use the Mist feature when weather conditions
make occasional usage of the wipers necessary.
Push the lever upward to the MIST position and
release for a single wiping cycle.
NOTE:The mist feature does not activate the washer
pump; therefore, no washer fluid will be sprayed on
the windshield. The wash function must be used in
order to spray the windshield with washer fluid.
For information on wiper care and replacement,
see Úpage 207.
RAIN SENSING WIPERS — IF EQUIPPED
This feature senses moisture on the windshield
and automatically activates the wipers. Rotate the
end of the multifunction lever to one of two detent
positions for intermittent settings to activate this
feature.
NOTE:If the windshield wiper lever is rotated from the
O (off) position to the first intermittent setting or
from the first intermittent setting to the second
intermittent setting, the wipers will perform an
immediate wipe cycle to clean the windshield.
The sensitivity of the system can be adjusted with
the windshield wiper lever. Wiper delay position
one is the least sensitive, and wiper delay position
two is the most sensitive. Place the wiper switch in
the O (off) position when not using the system.
1 — Pull Back For Front Washer
2 — Rotate For Intermittent Settings
3 — Push Upward For MistWARNING!
Sudden loss of visibility through the windshield
could lead to a collision. You might not see other
vehicles or other obstacles. To avoid sudden
icing of the windshield during freezing weather,
warm the windshield with the defroster before
and during windshield washer use.

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60GETTING TO KNOW YOUR INSTRUMENT PANEL
The light also will turn on when the parking brake
is applied with the ignition switch in the ON/RUN
position.
NOTE:This light shows only that the parking brake is
applied. It does not show the degree of brake
application.
Battery Charge Warning Light
This warning light will illuminate when the
battery is not charging properly. If it stays
on while the engine is running, there may
be a malfunction with the charging
system. Contact an authorized dealer as soon as
possible.
This indicates a possible problem with the
electrical system or a related component.
Door Open Warning Light

This indicator will illuminate when one or
more door(s) are not fully closed. A pop-up
appears on the instrument cluster display
showing which door is open.

NOTE:If the vehicle is moving and a door is opened, there
will also be a single chime.
Electric Power Steering (EPS) Fault
Warning Light
This warning light will turn on when
there's a fault with the EPS system
Ú page 78.
Electronic Throttle Control (ETC) Warning
Light

This warning light will illuminate to inform of
a problem with the ETC system. If a problem
is detected while the vehicle is running, the
light will either stay on or flash depending on
the nature of the problem. Cycle the ignition when the
vehicle is safely and completely stopped and the
transmission is placed in the PARK (P) position. The
light should turn off. If the light remains on with the
vehicle running, your vehicle will usually be drivable;
however, see an authorized dealer for service as soon
as possible.
If the light continues to flash when the vehicle is
running, immediate service is required and you
may experience reduced performance, an
elevated/rough idle, or engine stall and your
vehicle may require towing. The light will come
on when the ignition is placed in the ON/RUN or
MAR/ON/RUN position and remain on briefly as a
bulb check. If the light does not come on during
starting, have the system checked by an
authorized dealer.
Engine Temperature Warning Light
This light warns of an overheated engine
condition. If the engine coolant
temperature is too high, this indicator will
illuminate and a single chime will sound.

If the light turns on while driving, safely pull over and
stop the vehicle. If the Air Conditioning (A/C) system is
on, turn it off. Also, shift the transmission into NEUTRAL
and idle the vehicle. If the temperature reading does
not return to normal, turn the engine off immediately
and call for service
Ú
page 194.

Hood Open Warning Light
The telltale turns on when the hood is not
properly closed. Along with the icon, an
image of the vehicle with an open hood
cap appears on the display.
Close the hood properly.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.

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GETTING TO KNOW YOUR INSTRUMENT PANEL63
Engine Check/Malfunction Indicator (MIL)
Warning Light
The Engine Check/Malfunction Indicator
Light (MIL) is a part of an Onboard
Diagnostic System called OBD II that
monitors engine and automatic
transmission control systems. This warning light
will illuminate when the ignition is in the ON/RUN
position before engine start. If the bulb does not
come on when turning the ignition switch from OFF
to ON/RUN, have the condition checked promptly.
Certain conditions, such as a loose or missing gas
cap, poor quality fuel, etc., may illuminate the light
after engine start. The vehicle should be serviced if
the light stays on through several typical driving
styles. In most situations, the vehicle will drive
normally and will not require towing.

When the engine is running, the MIL may flash to
alert serious conditions that could lead to immediate
loss of power or severe catalytic converter damage.
The vehicle should be serviced by an authorized dealer
as soon as possible if this occurs.

Service Active Lane Management Warning
Light — If Equipped
This warning light will illuminate when the
Active Lane Management system is not
operating and requires service. Please
see an authorized dealer.
Service Forward Collision Warning (FCW)
Light — If Equipped
This warning light will illuminate to
indicate a fault in the FCW System.
Contact an authorized dealer for service.
Service Required/Call For Service Warning
Light

This warning light will illuminate when
service is needed. A pop-up will appear in
the display to signal the need for service.
Contact an authorized dealer as soon as
possible.

Tire Pressure Monitoring System (TPMS)
Warning Light

The warning light switches on and a message
is displayed to indicate that the tire pressure
is lower than the recommended value and/
or that slow pressure loss is occurring. In
these cases, optimal tire duration and fuel
consumption may not be guaranteed.

Should one or more tires be in the condition
mentioned above, the display will show the
indications corresponding to each tire.
WARNING!

A malfunctioning catalytic converter, as referenced
above, can reach higher temperatures than in
normal operating conditions. This can cause a fire if
you drive slowly or park over flammable substances
such as dry plants, wood, cardboard, etc. This could
result in death or serious injury to the driver,
occupants or others.

CAUTION!

Prolonged driving with the Malfunction Indicator
Light (MIL) on could cause damage to the vehicle
control system. It also could affect fuel economy and
driveability. If the MIL is flashing, severe catalytic
converter damage and power loss will soon occur.
Immediate service is required.

3

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64GETTING TO KNOW YOUR INSTRUMENT PANEL

Each tire, including the spare (if provided), should be
checked monthly when cold and inflated to the inflation
pressure recommended by the vehicle manufacturer
on the vehicle placard or tire inflation pressure label.
If your vehicle has tires of a different size than the size
indicated on the vehicle placard or tire inflation
pressure label, you should determine the proper tire
inflation pressure for those tires.
As an added safety feature, your vehicle has been
equipped with a TPMS that illuminates a low tire
pressure telltale when one or more of your tires is
significantly underinflated. Accordingly, when the low
tire pressure telltale illuminates, you should stop and
check your tires as soon as possible, and inflate them
to the proper pressure. Driving on a significantly
underinflated tire causes the tire to overheat and can
lead to tire failure. Underinflation also reduces fuel
efficiency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if underinflation has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale.

Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the system
is not operating properly. The TPMS malfunction
indicator is combined with the low tire pressure telltale.
When the system detects a malfunction, the telltale will
flash for approximately one minute and then remain
continuously illuminated. This sequence will continue
upon subsequent vehicle start-ups as long as the
malfunction exists. When the malfunction indicator
is illuminated, the system may not be able to detect
or signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of reasons,
including the installation of replacement or alternate
tires or wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the TPMS
malfunction telltale after replacing one or more tires or
wheels on your vehicle to ensure that the replacement
or alternate tires and wheels allow the TPMS to
continue to function properly.

Towing Hook Breakdown Warning Light —
If Equipped
This light illuminates when there is a
failure with the tow hook. Contact an
authorized dealer for service.
WARNING!
Do not continue driving with one or more flat
tires as handling may be compromised. Stop the
vehicle, avoiding sharp braking and steering. If a
tire puncture occurs, repair immediately using
the dedicated tire repair kit and contact an
authorized dealer as soon as possible.
CAUTION!

The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures and
warning have been established for the tire size
equipped on your vehicle. Undesirable system
operation or sensor damage may result when using
replacement equipment that is not of the same size,
type, and/or style. Aftermarket wheels can cause
sensor damage. Using aftermarket tire sealants may
cause the Tire Pressure Monitoring System (TPMS)
sensor to become inoperable. After using an
aftermarket tire sealant it is recommended that you
take your vehicle to an authorized dealer to have
your sensor function checked.

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GETTING TO KNOW YOUR INSTRUMENT PANEL65
Transmission Temperature Warning Light
This warning light will illuminate to warn
of a high transmission fluid temperature.
This may occur with strenuous usage
such as trailer towing. If this light turns
on, stop the vehicle and run the engine at idle or
slightly faster, with the transmission in PARK (P) or
NEUTRAL (N), until the light turns off. Once the light
turns off, you may continue to drive normally.
YELLOW INDICATOR LIGHTS
Forward Collision Warning (FCW) OFF
Indicator Light — If Equipped
This indicator light will illuminate when
you switch FCW off or when driving
conditions obscure the sensor with snow,
heavy rain, or sun.
TOW/HAUL Indicator Light

This indicator light will illuminate when
TOW/HAUL mode is selected
Ú
page 110.

Keyless System Failure Light
The telltale will illuminate in the event of
keyless system failure.
Contact an authorized dealer as soon as possible.
Rain Sensor Failure Light
The telltale will illuminate in the case of
failure of the automatic windshield wiper.
Contact an authorized dealer as soon as
possible.
Exterior Lights Failure Light
The telltale will illuminate to indicate a
failure on the following lights: Daytime
Running Lights (DRLs) / parking lights /
trailer turn signal indicators (if present) /
trailer lights (if present) / side lights / turn signal
indicators / rear fog light / reversing light / brake
lights / license plate lights.
The failure may be caused by a blown bulb, a blown
protection fuse, or an interruption of the electrical
connection. Replace the bulb or the relevant fuse.
Contact an authorized dealer.
Fuel Cutoff Failure Light — If Equipped
This light will illuminate if there is a fuel
cutoff failure. If this light illuminates, take
it to an authorized dealer and have them
inspect it.
GREEN INDICATOR LIGHTS
Active Lane Management Indicator Light —
If Equipped

The Active Lane Management indicator light
illuminates solid green when both lane
markings have been detected and the
system is “armed” and ready to provide
visual and torque warnings if an unintentional lane
departure occurs
Ú
page 102.

WARNING!
If you continue operating the vehicle when the
Transmission Temperature Warning Light is
illuminated you could cause the fluid to boil over,
come in contact with hot engine or exhaust
components and cause a fire.
CAUTION!
Continuous driving with the Transmission
Temperature Warning Light illuminated will
eventually cause severe transmission damage
or transmission failure.
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66GETTING TO KNOW YOUR INSTRUMENT PANEL
Active Speed Limiter Set Indicator Light —
If Equipped With A Premium Instrument
Cluster
This indicator light will illuminate when
the Active Speed Limiter is on and set to
a specific speed Úpage 79.
Automatic High Beam Indicator Light —
If Equipped
This indicator shows that the automatic
high beam headlights are on Úpage 32.
Cruise Control Indicator Light —
If Equipped

This indicator light will illuminate when the
cruise control is activated
Ú
page 80.

NOTE:There will be no change in the indicator light when
the desired speed is set.
Front Fog Indicator Light — If Equipped
This indicator light will illuminate when
the front fog lights are on Ú page 32.
Parking/Headlights On Indicator Light
This indicator light will illuminate when
the parking lights or headlights are
turned on Úpage 32.
Turn Signal Indicator/Hazard Warning
Lights
The turn signal arrows will flash
independently when left or right turn
signals are selected. Turn signals can be
activated when the multifunction lever is
moved down (left) or up (right).
Pressing the Hazard Warning Flashers button will
illuminate both right and left turn signal arrows
simultaneously Ú page 176.
NOTE:Check for an inoperative outside light bulb if either
indicator flashes at a rapid rate.
BLUE INDICATOR LIGHTS
High Beam Indicator Light
This indicator light will illuminate to
indicate that the high beam headlights
are on. With the low beams activated,
push the multifunction lever forward
(toward the front of the vehicle) to turn on the high
beams. Pull the multifunction lever rearward
(toward the rear of the vehicle) to turn off the high
beams. If the high beams are off, pull the lever
toward you for a temporary high beam on, “flash to
pass” scenario.
WHITE INDICATOR LIGHTS
Adaptive Cruise Control (ACC) Set With
Target Indicator Light — If Equipped
This will display when the ACC is set and
a vehicle in front is detected Ú page 82.

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GETTING TO KNOW YOUR INSTRUMENT PANEL67
Active Lane Management Indicator Light —
If Equipped
When the Active Lane Management
system is ON, but not armed, the Active
Lane Management indicator light
illuminates solid white. This occurs when
only left, right, or neither lane line has been
detected. If a single lane line is detected, the
system is ready to provide only visual warnings if
an unintentional lane departure occurs on the
detected lane line Ú page 102.
Active Speed Limiter Ready Indicator
Light — If Equipped With A Premium
Instrument Cluster
This light will illuminate when the Active
Speed Limiter has been turned on, but
not set Úpage 79.
Speed Warning Indicator Light —
If Equipped
When Set Speed Warning is turned on,
the speed warning telltale will illuminate
in the instrument cluster with a number
matching the set speed. When the set
speed is exceeded, a single chime will sound along
with pop-up message of speed warning exceeded.
Speed Warning can be turned on and off in the
instrument cluster display Ú page 55.
NOTE:The number “55” is only an example of a speed
that can be set.
ONBOARD DIAGNOSTIC SYSTEM — OBD II

Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors
the performance of the emissions, engine, and
transmission control systems. When these systems are
operating properly, your vehicle will provide excellent
performance and fuel economy, as well as engine
emissions well within current government regulations.
If any of these systems require service, the OBD II
system will turn on the Malfunction Indicator Light
(MIL). It will also store diagnostic codes and other
information to assist your service technician in
making repairs. Although your vehicle will usually
be drivable and not need towing, see an authorized
dealer for service as soon as possible.
CAUTION!
Prolonged driving with the MIL on could cause
further damage to the emission control
system. It could also affect fuel economy and
driveability. The vehicle must be serviced
before any emissions tests can be performed.
If the MIL is flashing while the vehicle is
running, severe catalytic converter damage
and power loss will soon occur. Immediate
service is required.
3

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70STARTING AND OPERATING
(Continued)
IF ENGINE FAILS TO START

If the engine fails to start after you have followed the
“Normal Starting” procedure, and the vehicle has not
experienced an extended park condition, it may be
flooded. Push the accelerator pedal all the way to the
floor and hold it there. Crank the engine for no more
than 10 seconds. This should clear any excess fuel in
case the engine is flooded. Leave the ignition in the
ON/RUN position, release the accelerator pedal and
repeat the “Normal Starting” procedure.

AFTER STARTING
The idle speed is controlled automatically, and it
will decrease as the engine warms up.
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine, and
permits quicker starts in cold weather. Connect the
cord to a standard 110-115 Volt AC electrical
outlet with a grounded, three-wire extension cord.
The engine block heater must be plugged in at
least one hour to have an adequate warming effect
on the engine.
ENGINE BREAK-IN RECOMMENDATIONS
A long break-in period is not required for the engine
and drivetrain (transmission and axle) in your
vehicle.
Drive moderately during the first 300 miles
(500 km). After the initial 60 miles (100 km),
speeds up to 50 or 55 mph (80 or 90 km/h) are
desirable.
While cruising, brief full-throttle acceleration within
the limits of local traffic laws contributes to a good
break-in. Wide-open throttle acceleration in low
gear can be detrimental and should be avoided.
The engine oil installed in the engine at the factory
is a high-quality energy conserving type lubricant.
Oil changes should be consistent with anticipated
climate conditions under which vehicle operations
will occur. For the recommended viscosity and
quality grades see Ú page 251.
CAUTION!
To prevent damage to the starter, do not crank
continuously for more than 10 seconds at a
time. Wait 10 to 15 seconds before trying again.
WARNING!
Never pour fuel or other flammable liquid into
the throttle body air inlet opening in an
attempt to start the vehicle. This could result
in flash fire causing serious personal injury.
Do not attempt to push or tow your vehicle to
get it started. Vehicles equipped with an auto -
matic transmission cannot be started this
way. Unburned fuel could enter the catalytic
converter and once the engine has started,
ignite and damage the converter and vehicle.
If the vehicle has a discharged battery,
booster cables may be used to obtain a start
from a booster battery or the battery in
another vehicle. This type of start can be
dangerous if done improperly Ú page 192.
CAUTION!
To prevent damage to the starter, do not
continuously crank the engine for more than
10 seconds at a time. Wait 10 to 15 seconds
before trying again.
WARNING!WARNING!

Remember to disconnect the engine block heater
cord before driving. Damage to the 110-115 Volt
electrical cord could cause electrocution.

CAUTION!
Never use Non-Detergent Oil or Straight Mineral
Oil in the engine or damage may result.

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STARTING AND OPERATING71
NOTE:A new engine may consume some oil during its first
few thousand miles (kilometers) of operation. This
should be considered a normal part of the break-in
and not interpreted as a problem. Please check
your oil level with the engine oil indicator often
during the break-in period. Add oil as required.
PARKING BRAKE
ELECTRIC PARK BRAKE (EPB)
Your vehicle is equipped with an EPB that offers
simple operation, and some additional features
that make the parking brake more convenient and
useful.
The parking brake is primarily intended to prevent
the vehicle from rolling while parked. Before
leaving the vehicle, make sure that the parking
brake is applied. Also, be certain to leave the
transmission in PARK.
You can engage the parking brake in two ways:
Manually, by applying the parking brake switch.
Automatically, by enabling the Auto Park Brake
feature in the Customer Programmable
Features section of the Uconnect settings.
The parking brake switch is located on the
instrument panel to the left of the steering wheel
(below the headlamp switch).
Electric Park Brake Switch

To apply the parking brake manually, pull up on the
switch momentarily. You may hear a slight sound from
the back of the vehicle while the parking brake
engages. Once the park brake is fully engaged, the
BRAKE telltale light in the instrument cluster and an
indicator on the switch will illuminate. If your foot is on
the brake pedal while you apply the parking brake, you
may notice a small amount of brake pedal movement.
The parking brake can be applied even when the
ignition switch is OFF but the BRAKE telltale light will
not illuminate, however, it can only be released when
the ignition is in the ON/RUN position.
NOTE:The EPB fault light will illuminate if the EPB switch
is held for longer than 20 seconds in either the
released or applied position. The light will extin -
guish upon releasing the switch. If the Auto Park Brake feature is enabled, the
parking brake will automatically engage whenever
the transmission is placed into PARK. If your foot is
on the brake pedal, you may notice a small amount
of brake pedal movement while the parking brake
is engaging.
The parking brake will release automatically when
the ignition is ON, the transmission is in DRIVE or
REVERSE, the driver seat belt is buckled, and an
attempt is made to drive away.
To release the parking brake manually, the ignition
switch must be in the ON/RUN position. Put your
foot on the brake pedal, then push the parking
brake switch down momentarily. You may hear a
slight whirring sound from the back of the vehicle
while the parking brake disengages. You may also
notice a small amount of movement in the brake
pedal. Once the parking brake is fully disengaged,
the BRAKE telltale light in the instrument cluster
and the LED indicator on the switch will extinguish.
NOTE:When parking on a hill, it is important to turn the
front wheels toward the curb on a downhill grade
and away from the curb on an uphill grade. Apply
the parking brake before placing the gear selector
in PARK, otherwise the load on the transmission
locking mechanism may make it difficult to move
the gear selector out of PARK.
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STARTING AND OPERATING75
(Continued)
(Continued)
The transmission gear selector provides PARK,
REVERSE, NEUTRAL, DRIVE, and Electronic Range
Select (ERS) shift positions. Manual downshifts
can be made using the ERS shift control. Moving
the gear selector into the ERS “-”/”+” position
(beside the DRIVE position) activates ERS mode,
displays the current gear in the instrument cluster,
and prevents automatic upshifts beyond this gear.
In ERS mode, toggling the gear selector forward “-”
or rearward “+” will change the highest available
gear Ú
page 77.
NOTE:If the gear selector cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed
forward) it is probably in the ERS “+”/”-” position
(beside the DRIVE position). In ERS mode, the
transmission gear limit (1, 2, 3, etc.) is displayed in
the instrument cluster. Move the gear selector to
the right (into the DRIVE [D] position) for access to
PARK, REVERSE, and NEUTRAL.
Gear Ranges
Do not press the accelerator pedal when shifting
out of PARK or NEUTRAL.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before acceler -
ating. This is especially important when the engine
is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use PARK
while the vehicle is in motion. Apply the parking
brake when exiting the vehicle in this range.
When parking on a hill, apply the parking brake
before shifting the transmission to PARK,
otherwise the load on the transmission locking
mechanism may make it difficult to move the gear
selector out of PARK. As an added precaution, turn
the front wheels toward the curb on a downhill
grade, and away from the curb on an uphill grade.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine off.
Remove the key fob from the vehicle.
WARNING!
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when exiting the vehicle to
guard against vehicle movement and possible
injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
The transmission may not engage PARK if the
vehicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and
verify that the transmission gear position indi -
cator solidly indicates PARK (P) without
blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly
indicated, before exiting the vehicle.
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally (or stopped) and your
foot is firmly pressing the brake pedal.
WARNING!
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