warning RAM PROMASTER 2022 User Guide

GETTING TO KNOW YOUR VEHICLE15
2. Separate the key fob halves using a #2 flat blade screwdriver or a coin, and gently pry the
two halves of the key fob apart. Make sure not
to damage the seal during removal.

Separating Case With A Coin
Key Fob Battery Replacement
3. Remove the back cover to access and replace
the battery. When replacing the battery, match
the (+) sign on the battery to the (+) sign on the
inside of the battery clip, located on the back
cover. Avoid touching the new battery with your
fingers. Skin oils may cause battery deterio -
ration. If you touch a battery, clean it with
rubbing alcohol.
4. To assemble the key fob case, snap the two halves together.
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by an
authorized dealer.
NOTE:Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
Duplication of keys may be performed at an
authorized dealer. The VIN is required for
authorized dealer replacement of keys.
NOTE:Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle.
Once a Sentry Key has been programmed to a
vehicle, it cannot be programmed to any other
vehicle. When having the Sentry Key Immobilizer
system serviced, bring all vehicle keys with you to
an authorized dealer.
WARNING!
The integrated key fob contains a coin cell
battery. Do not ingest the battery; there is a
chemical burn hazard. If the coin cell battery is
swallowed, it can cause severe internal burns
in just two hours and can lead to death.
If you think a battery may have been swal-
lowed or placed inside any part of the body,
seek immediate medical attention.
Keep new and used batteries away from chil -
dren. If the battery compartment does not
close securely, stop using the product and
keep it away from children.
WARNING!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.
Always remember to place the ignition in the
OFF position.
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GETTING TO KNOW YOUR VEHICLE17
(Continued)

Backup Starting Method

NOTE:
The key fob may not be detected by the vehicle
Keyless Enter ‘n Go™ system if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal and prevent the Keyless Enter ‘n
Go™ system from starting the vehicle.
For more information on normal engine starting,
see Ú
page 69.
When opening the driver's door and the ignition
is in the ON/RUN position (engine not running),
a chime will sound to remind you to place the
ignition in the OFF position. In addition to the
chime, the message “Vehicle ON” will display in
the cluster.
The ignition will automatically switch to the OFF
position if the following vehicle conditions last
for 30 minutes: ignition placed in ON/RUN posi -
tion, gear is in PARK and engine is off.
REMOTE START — IF EQUIPPED
This system uses the key fob to start the
engine conveniently from outside the
vehicle while still maintaining security.
The system has a range of approximately
300 ft (91 m).
Remote Start is used to defrost windows in cold
weather, and to reach a comfortable climate in all
ambient conditions before the driver enters the
vehicle.
NOTE:Obstructions between the vehicle and the key fob
may reduce this range Ú page 256.
WARNING!
When exiting the vehicle, always remove the
key fob from the vehicle and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.

Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child or
others could be seriously or fatally injured. Chil -
dren should be warned not to touch the parking
brake, brake pedal or the gear selector.

Do not leave the key fob in or near the vehicle, or
in a location accessible to children, and do not
leave the Keyless Enter ‘n Go™ Ignition in the
ON/RUN position. A child could operate power
windows, other controls, or move the vehicle.

Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation for thieves.
Always remove key fob from the vehicle and lock
all doors when leaving the vehicle unattended.
WARNING!
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18GETTING TO KNOW YOUR VEHICLE
HOW TO USE REMOTE START
Push and release the Remote Start button on the
key fob twice within five seconds. The vehicle
doors will lock, the parking lights will flash, and the
horn will chirp twice (if programmed). Then, the
engine will start, and the vehicle will remain in the
Remote Start mode for a 15 minute cycle.
Pushing the Remote Start button a third time shuts
the engine off.
NOTE:
With Remote Start, the engine will only run for
15 minutes.
Remote Start can only be used twice.
If an engine fault is present or fuel level is low,
the vehicle will start and then shut down in
10 seconds.
The park lights will turn on and remain on during
Remote Start mode.
For security, power window is disabled when the
vehicle is in the Remote Start mode.
The ignition must be placed in the ON/RUN posi -
tion before the Remote Start sequence can be
repeated for a third cycle.
All of the following conditions must be met before
the engine will Remote Start:
Gear selector in PARK
Doors closed
Hood closed
Rear cargo doors closed
Hazard switch off
Brake switch inactive (brake pedal not pressed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
System not disabled from previous Remote
Start event
Vehicle Security system not active

Malfunction Indicator Light (MIL) is not illuminated

Ignition in OFF position
TO EXIT REMOTE START MODE
To drive the vehicle after starting the Remote Start
system, push and release the START/STOP ignition
button while pressing the brake pedal prior to the
end of the 15 minute cycle.

The Remote Start system will turn the engine off if the
Remote Start button on the key fob is pushed again, or
if the engine is allowed to run for the entire 15 minute
cycle. Once the ignition is placed in the ON/RUN
position, the climate controls will resume the previously
set operations (temperature, blower control, etc.).

NOTE:To avoid unintentional shutdowns, the system will
disable for two seconds after receiving a valid
Remote Start request.
WARNING!

Do not start or run an engine in a closed garage
or confined area. Exhaust gas contains Carbon
Monoxide (CO) which is odorless and colorless.
Carbon Monoxide is poisonous and can cause
serious injury or death when inhaled.

Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.
WARNING!

Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains Carbon
Monoxide (CO) which is odorless and colorless.
Carbon Monoxide is poisonous and can cause
serious injury or death when inhaled.

Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.

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GETTING TO KNOW YOUR VEHICLE21
To unlock the front doors, pull the inside door
handle to the detent.
The load compartment power door lock switch is
located on the driver door trim panel. Use this
switch to lock or unlock the load compartment
doors.

Load Compartment Power Door Lock Switch

The load compartment lock/unlock button has an
LED that indicates whether the rear doors are
locked or unlocked.

LED ON: Doors locked. Push the left side of the
central lock/unlock button once again to centrally
unlock all doors. The LED will switch off.

LED OFF: Doors unlocked. Push the right side of
the central lock/unlock button again to centrally
lock all doors. The doors will be locked only if all
the doors are properly closed. Once the doors have been locked with the key fob,
it will no longer be possible to unlock them by
pushing the central lock/unlock button.
AUTO UNLOCK DOORS
This feature unlocks all front doors when one front
door is opened.
NOTE:If the rear or side door is open, only the rear or side
door is unlocked.
Automatic Unlock On Exit Feature
If Auto Unlock is enabled within Uconnect Settings
Ú
page 120, this feature will unlock all the doors
when any door is opened if the vehicle is stopped
and in PARK.
KEYLESS ENTER ‘N GO™ — PASSIVE
E
NTRY

The Passive Entry system is an enhancement to the
vehicle’s key fob and a feature of Keyless Enter ‘n
Go™ — Passive Entry. This feature allows you to lock
and unlock the vehicle’s door(s) without having to
push the key fob lock or unlock buttons.

WARNING!
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
For personal security and safety in the event
of a collision, lock the vehicle doors as you
drive as well as when you park and leave the
vehicle.

Before exiting a vehicle, always shift the transmis -
sion into PARK, apply the parking brake, turn the
vehicle OFF, remove the key fobs from vehicle, and
lock all doors. and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri -
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
gear selector.

Do not leave the key fob in or near the vehicle,
or in a location accessible to children. A child
could operate power windows, other controls,
or move the vehicle.
CAUTION!

An unlocked vehicle is an invitation. Always remove
the key fob from the vehicle and lock all of the doors
when leaving the vehicle unattended.

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GETTING TO KNOW YOUR VEHICLE23
STEERING WHEEL
TELESCOPING STEERING COLUMN
This feature allows you to lengthen or shorten the
steering column. The telescoping control handle is
located below the steering wheel at the end of the
steering column.

Telescoping Control Handle

To unlock the steering column, pull the control
handle up. To lengthen or shorten the steering
column, pull the steering wheel outward or push it
inward as desired. To lock the steering column in
position, push the control handle down until fully
engaged.
SEATS
Seats are a part of the Occupant Restraint system
of the vehicle.
MANUAL ADJUSTMENTS

The driver and passenger seats can be adjusted
forward/rearward and reclined. Front and rear height
and lumbar can also be adjusted (if equipped).

Seat Adjustment (Without Swivel Seat)

WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or
driving with the steering column unlocked, could
cause the driver to lose control of the vehicle.
Failure to follow this warning may result in
serious injury or death.
WARNING!
It is dangerous to ride in a cargo area, inside
or outside of a vehicle. In a collision, people
riding in these areas are more likely to be seri -
ously injured or killed.
Do not allow people to ride in any area of your
vehicle that is not equipped with seats and
seat belts. In a collision, people riding in these
areas are more likely to be seriously injured or
killed.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
1 — Forward/Rearward Adjustment Bar
2 — Front Height Adjustment Lever
3 — Rear Height Adjustment Lever
4 — Recliner Knob
5 — Lumbar Knob
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24GETTING TO KNOW YOUR VEHICLE
(Continued)

Seat Adjustment (With Swivel Seat)

Forward And Rearward Adjustment
The adjustment bar is at the front of the seat, near
the floor. Pull the bar upward to move the seat
forward or rearward. Release the bar once the
seat is in the desired position. Then, using body
pressure, move forward and rearward on the seat
to be sure that the seat adjusters have latched.
Height Adjustment
Without Swivel Seat
The height adjustment levers are located on the
center outboard side of the seat. Lift up on the
front lever to adjust the front of the seat, or lift up
on the rear lever to adjust the rear of the seat.
To raise the front or rear of the seat, lift the
appropriate lever while none or minimal weight
is applied to the seat.
To lower the front or rear of the seat, lift the
appropriate lever while seated or applying
weight to the seat.
With Swivel Seat
The height adjustment knobs are located on the
center outboard side of the seat. Rotate the front
knob to adjust the front of the seat up or down.
Rotate the rear knob to adjust the rear of the seat
up or down.
Recliner Adjustment
Without Swivel Seat

The recliner knob is on the rear outboard side of the
seat. To recline the seatback, lean back, rotate the
knob rearward to position the seatback as desired.
To return the seatback to its normal upright position,
lean forward, rotate the knob forward until the
seatback is in the upright position.

With Swivel Seat
The recliner lever is located at the lower front
outboard side of the seat. To recline the seatback,
lean forward slightly, pull the lever outward, lean
back to the desired position and release the lever.
To return the seatback to its normal upright
position, lean forward and pull the lever outward.
Release the lever once the seatback is in the
upright position.
1 — Lumbar Knob
2 — Recline Lever
3 — Forward/Rearward Adjustment Bar
4 — Front Height Adjustment Knob
5 — Rear Height Adjustment Knob
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving could
result in loss of control which could cause a
collision and serious injury or death.
Seats should be adjusted before fastening the
seat belts and while the vehicle is parked.
Serious injury or death could result from a
poorly adjusted seat belt.
WARNING!
Adjusting a seat while the vehicle is moving is
dangerous. The sudden movement of the seat
could cause you to lose control. The seat belt
might not be adjusted properly and you could
be injured. Adjust the seat only while the
vehicle is parked.

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GETTING TO KNOW YOUR VEHICLE25
Lumbar Support — If Equipped
This feature allows you to increase or decrease the
amount of lumbar support. The lumbar control
knob is located on the rear upper outboard side of
the driver's seatback. Rotate the control forward to
increase and rearward to decrease the desired
amount of lumbar support.
Suspension Seat — If Equipped
The seat is equipped with a mechanical spring
system and hydraulic shock absorber to ensure
maximum comfort and safety. The system of
springs also effectively absorbs impact from
uneven road surfaces. Damper Weight Adjustment
Use the weight adjustment knob, located on the
inboard side of the seat, to set the required setting
based on body weight, with settings between 88 lb
(40 kg) and 286 lb (130 kg).

Weight Adjustment Knob
Swivel Seat — If Equipped
The swivel seat lever is located at the lower front
inboard side of the seat. The seat may be turned
through 180° toward the seat on the opposite side
and approximately 35° toward the door. The seat
may be locked in the driving position or at the
180° position. To swivel the seat, pull the swivel
seat inboard lever outward, turn the seat to the
desired position and release the lever.
Swivel Seat Lever

If the vehicle is equipped with interlocking swivel
seats, the seats must be locked in the facing
forward position while driving. If the seats are not
in the correct position, a warning will appear in the
instrument cluster display.
If the driver or the passenger seats are not locked
in the facing forward position before the first
vehicle movement, shifting out of park is not
allowed until the seats are both locked in the
facing forward position. When the seats are not in
the right position and the first vehicle movement
after ignition START is attempted, a chime and a
message will appear in the instrument cluster
display. Rotate and lock the swivel seats in the
correct position before trying again.
Do not ride with the seatback reclined so that
the shoulder belt is no longer resting against
your chest. In a collision, you could slide under
the seat belt and be seriously or even fatally
injured. Use the recliner only when the vehicle
is parked.
WARNING!
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26GETTING TO KNOW YOUR VEHICLE
(Continued)
If the driver or the passenger seats are not locked
in the facing forward position during movement
of the vehicle, a message will appear in the
instrument cluster display and an intermittent
chime will sound until key-off or until the swivel
seats are locked in the facing forward position.
Stop and move the swivel seats in the correct
position before proceeding.
If a fault is present in the system and it is not
possible to check the correct position of the swivel
seats, a message and the generic warning light
appears in the instrument cluster display to inform
about the failure. In these conditions, check the
status of the swivel seats and do not drive the
vehicle until the swivel seats are locked in the
facing forward position.
HEATED SEATS — IF EQUIPPED
On some models, the front driver and
passenger seats may be equipped with
heaters in both the seat cushions and
seatbacks. The controls for the front
heated seats are located on the lower outboard
side of the seat.
Heated Seat Switch

Push the switch once to turn on the heated seats.
Push the switch a second time to shut the heating
elements off.
NOTE:Once a heat setting is selected, heat will be felt
within two to five minutes.
FOLD DOWN TRAY — IF EQUIPPED
If your vehicle is equipped with a bench seat, the
seat is equipped with a fold-down tray that can be
used as a document support surface. To use the
fold-down tray, grab the pull tab and lower the tray.

Lowering The Fold-Down Tray

WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic illness,
diabetes, spinal cord injury, medication,
alcohol use, exhaustion or other physical
condition must exercise care when using the
seat heater. It may cause burns even at low
temperatures, especially if used for long
periods of time.
Do not place anything on the seat or seatback
that insulates against heat, such as a blanket
or cushion. This may cause the seat heater to
overheat. Sitting in a seat that has been over -
heated could cause serious burns due to the
increased surface temperature of the seat.
WARNING!

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GETTING TO KNOW YOUR VEHICLE27
The fold-down tray is equipped with two cup
holders and a support surface with a paper
holder clip.

Closing The Fold-Down Tray

ADJUSTABLE ARMRESTS — IF EQUIPPED
The seat adjustable armrest can be raised and
adjusted for height. Underneath the front of the
armrest is the adjuster wheel which will adjust the
height of the armrest up or down.
Adjuster Wheel Location

Turn the adjuster wheel to the right or left to adjust
the height of the armrest up or down.

Adjuster Wheel

HEAD RESTRAINTS
Head restraints are designed to reduce the risk of
injury by restricting head movement in the event of
a rear impact. Head restraints should be adjusted
so that the top of the head restraint is located
above the top of your ear.
WARNING!
All occupants, including the driver, should not
operate a vehicle or sit in a vehicle’s seat until
the head restraints are placed in their proper
positions in order to minimize the risk of neck
injury in the event of a crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a vehicle
with the head restraints improperly adjusted
or removed could cause serious injury or
death in the event of a collision.
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28GETTING TO KNOW YOUR VEHICLE
Front Head Restraint Adjustment
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint, push
the adjustment button located on the base of the
head restraint and push downward on the head
restraint.

Adjustment Buttons

NOTE:Do not reposition the head restraint 180 degrees
to the incorrect position in an attempt to gain addi -
tional clearance to the back of the head.
Front Head Restraint Removal
To remove the head restraint, raise it up as far as
it can go. Then, push the adjustment button and
the release button at the base of each post while
pulling the head restraint up. To reinstall the head
restraint, push the adjustment button and the
release button at the base of each post and put the
head restraint posts into the holes. Then, adjust it
to the appropriate height.
NOTE:Do not reposition the head restraint 180 degrees
to the incorrect position in an attempt to gain addi -
tional clearance to the back of the head.
UCONNECT VOICE RECOGNITION —
IF EQUIPPED
INTRODUCING VOICE RECOGNITION
Start using Uconnect Voice Recognition with these
helpful quick tips. It provides the key Voice
Commands and tips you need to know to control
your vehicle’s Voice Recognition (VR) system.
NOTE:Voice Recognition is only available on the
Uconnect 5 NAV With 10.1-inch Display.
BASIC VOICE COMMANDS
The following can be given at any point while using
your Uconnect system.
Push the VR button and after the beep, say a
command. You can also say the system “Wake Up”
word, “Hey Uconnect” or “Hey Ram”, and then say
a command. The factory default Wake Up word is
set to “Hey Uconnect” and can be reprogrammed
through the Uconnect Settings. After the beep, say:
“ Cancel ” to stop a current voice session.
“Help ” to hear a list of suggested Voice
Commands.
“ Repeat ” to listen to the system prompts again.
Notice the visual cues that inform you of your Voice
Recognition system’s status.
1 — Release Button
2 — Adjustment Button
WARNING!

A loose head restraint thrown forward in a collision
or hard stop could cause serious injury or death to
occupants of the vehicle. Always securely stow
removed head restraints in a location outside the
occupant compartment.

ALL the head restraints MUST be reinstalled in
the vehicle to properly protect the occupants.
Follow the preceding reinstallation instruc
-
tions prior to operating the vehicle or occu -
pying a seat.

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