towing RAM PROMASTER 2022 Owner's Manual

STARTING AND OPERATING115
Towing Requirements — Trailer Lights And
Wiring
Whenever you pull a trailer, regardless of the trailer
size, stoplights and turn signals on the trailer are
required for motoring safety.
The Trailer Tow Package may include a four- and
seven-pin wiring harness. Use a factory approved
trailer harness and connector.
NOTE:Do not cut or splice wiring into the vehicle’s wiring
harness. The electrical connections are all complete to the
vehicle but you must mate the harness to a trailer
connector. Refer to the following illustrations.
NOTE:
Disconnect trailer wiring connector from the
vehicle before launching a boat (or any other
device plugged into vehicle’s electrical connect)
into water.

Be sure to reconnect after clear from water area.

Four-Pin Connector Seven-Pin Connector

TOWING TIPS
Before towing, practice turning, stopping, and
backing up the trailer in an area located away from
heavy traffic.
Towing any trailer will increase your stopping
distance. When towing, you should allow for
additional space between your vehicle and the
vehicle in front of you. Failure to do so could
result in an accident.
CAUTION!
If the trailer weighs more than 1,000 lb (453 kg)
loaded, it should have its own brakes and they
should be of adequate capacity. Failure to do
this could lead to accelerated brake lining wear,
higher brake pedal effort, and longer stopping
distances.
WARNING!
1 — Ground
2 — Tail Lamp
3 — Left Stop/Turn
4 — Right Stop/Turn
1 — Backup Lamps
2 — Tail Lamp
3 — Left Stop/Turn
4 — Ground
5 — Battery
6 — Right Stop/Turn
7 — Electric Brakes
4

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116STARTING AND OPERATING
Automatic Transmission

The DRIVE range can be selected when towing.
The transmission controls include a drive strategy to
avoid frequent shifting when towing. However, if
frequent shifting does occur while in DRIVE, select
TOW/HAUL mode or select a lower gear range (using
the Electronic Range Select (ERS) shift control).

NOTE:Using TOW/HAUL mode or selecting a lower gear
range (using the ERS shift control) while operating
the vehicle under heavy loading conditions will
improve performance and extend transmission life
by reducing excessive shifting and heat buildup.
This action will also provide better engine braking. When towing a loaded trailer up steep grades at
low speeds, holding your vehicle in FIRST gear
(using the ERS shift control) can help to avoid
transmission overheating.
Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear range
(using the Electronic Range Select (ERS) shift
control) on more severe grades.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy loads.
When using the Cruise Control, if you experience
speed drops greater than 10 mph (16 km/h),
disengage until you can get back to cruising
speed.
Use Cruise Control in flat terrain and with light
loads to maximize fuel efficiency.
RECREATIONAL TOWING (BEHIND MOTORHOME)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
Towing Condition
Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.

22_VF_OM_EN_USC_t.book Page 116

STARTING AND OPERATING117
RECREATIONAL TOWING
Recreational towing is allowed ONLY if the
front wheels are OFF the ground. This may be
accomplished using a tow dolly or vehicle trailer.
If using a tow dolly, follow this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's instructions.

2. Drive the front wheels onto the tow dolly.
3. Firmly apply the parking brake. Place the transmission in PARK.
4. Properly secure the front wheels to the dolly, following the dolly manufacturer's instructions.
5. Release the parking brake.
DRIVING TIPS
DRIVING ON SLIPPERY SURFACES
Acceleration
Rapid acceleration on snow covered, wet, or other
slippery surfaces may cause the driving wheels to
pull erratically to the right or left. This phenomenon
occurs when there is a difference in the surface
traction under the front (driving) wheels.
Traction
When driving on wet or slushy roads, it is possible
for a wedge of water to build up between the tire
and road surface. This is hydroplaning and may
cause partial or complete loss of vehicle control
and stopping ability. To reduce this possibility, the
following precautions should be observed:
Slow down during rainstorms or when the roads
are slushy.
Slow down if the road has standing water or
puddles.
Replace the tires when tread wear indicators
first become visible.
Keep tires properly inflated.
Maintain sufficient distance between your
vehicle and the vehicle in front of you to avoid a
collision in a sudden stop.CAUTION!
DO NOT flat tow this vehicle. Damage to the
drivetrain will result. If this vehicle requires
towing, make sure the drive wheels are OFF
the ground.

Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.

WARNING!

Rapid acceleration on slippery surfaces is
dangerous. Unequal traction can cause sudden
pulling of the front wheels. You could lose control of
the vehicle and possibly have a collision. Accelerate
slowly and carefully whenever there is likely to be
poor traction (ice, snow, wet, mud, loose sand, etc.).

4

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SAFETY141
Towing With HSA
HSA will also provide assistance to mitigate roll
back while towing a trailer.
Traction Control System (TCS)
TCS monitors the amount of wheel spin of each of
the driven wheels. If wheel spin is detected, brake
pressure is applied to the slipping wheel(s) and
engine power is reduced, to provide enhanced
acceleration and stability. A feature of the TCS,
Brake Limited Differential (BLD) functions similarly to a limited slip differential and controls the wheel
spin across a driven axle. If one wheel on a driven
axle is spinning faster than the other, the system
will apply the brake of the spinning wheel. This will
allow more engine torque to be applied to the
wheel that is not spinning. This feature remains
active even if the ESC is in the “Partial Off” mode.
The ESC Activation/Malfunction Indicator Light (in
the instrument cluster) will start to flash as soon as
the tires lose traction and the wheels begin to spin.
This indicates that the TCS is active. If the indicator
light flashes during acceleration, ease up on the
accelerator and apply as little throttle as possible.
Be sure to adapt your speed and driving to the
prevailing road conditions, and do not switch off
the ESC or TCS.
Trailer Sway Control (TSC) — If Equipped
TSC uses sensors in the vehicle to recognize an
excessively swaying trailer and will take the
appropriate actions to attempt to stop the sway.
The system may reduce engine power and apply
the brake of the appropriate wheel(s) to counteract
the sway of the trailer.
NOTE:TSC cannot stop all trailers from swaying. Always
use caution when towing a trailer and follow the
trailer tongue weight recommendations
Ú
page 110.
When TSC is functioning, the ESC Activation/
Malfunction Indicator Light will flash, the engine
power may be reduced, and you may feel the
brakes being applied to individual wheels to
attempt to stop the trailer from swaying. TSC is
disabled when the ESC system is in the “Partial
Off” mode.
WARNING!
If you use a trailer brake controller with your
trailer, the trailer brakes may be activated and
deactivated with the brake switch. If so, there
may not be enough brake pressure to hold
both the vehicle and the trailer on a hill when
the brake pedal is released. In order to avoid
rolling down an incline while resuming accel -
eration, manually activate the trailer brake or
apply more vehicle brake pressure prior to
releasing the brake pedal.

HSA is not a parking brake. Always apply the
parking brake fully when exiting your vehicle. Also,
be certain to place the transmission in PARK.

Failure to follow these warnings can result in a
collision or serious personal injury.
WARNING!
The TCS cannot prevent the natural laws of
physics from acting on the vehicle, nor can it
increase the traction afforded.
The TCS cannot prevent collisions, including
those resulting from excessive speed in turns,
or hydroplaning.
The capabilities of a TCS-equipped vehicle
must never be exploited in a reckless or
dangerous manner, which could jeopardize
the user's safety or the safety of others.
WARNING!
If TSC activates while driving, slow the vehicle
down, stop at the nearest safe location, and
adjust the trailer load to eliminate trailer sway.
6

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196IN CASE OF EMERGENCY
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Shift back
and forth between DRIVE (D) and REVERSE (R),
while gently pressing the accelerator. Use the least
amount of accelerator pedal pressure that will
maintain the rocking motion, without spinning the
wheels or racing the engine.
NOTE:Push the ESC OFF button, to place the Electronic
Stability Control System (ESC) in “Partial OFF”
mode, before rocking the vehicle Ú page 138.
Once the vehicle has been freed, push the ESC OFF
button again to restore “ESC ON” mode.
TOWING A DISABLED VEHICLE

This section describes procedures for towing a disabled
vehicle using a commercial towing service.

CAUTION!

Racing the engine or spinning the wheels may lead
to transmission overheating and failure. Allow the
engine to idle with the transmission in NEUTRAL for
at least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce the
risk of transmission failure during prolonged efforts
to free a stuck vehicle.

WARNING!

Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may cause
damage, or even failure, of the axle and tires. A tire
could explode and injure someone. Do not spin your
vehicle's wheels faster than 30 mph (48 km/h) or for
longer than 30 seconds continuously without
stopping when you are stuck and do not let anyone
near a spinning wheel, no matter what the speed.

CAUTION!
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or
drivetrain damage may result.
Spinning the wheels too fast may lead to
transmission overheating and failure. It can
also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear
(no transmission shifting occurring).
Towing Condition Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.

22_VF_OM_EN_USC_t.book Page 196

IN CASE OF EMERGENCY197
(Continued)
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumper or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode.
If the key fob is unavailable or the vehicle's battery
is discharged, for instructions on shifting the
automatic transmission out of PARK (P) for towing
Ú
page 195.
AUTOMATIC TRANSMISSION
The FCA US LLC recommends towing your vehicle
with all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, this vehicle may be
towed (with front wheels on the ground) under the
following conditions:
The transmission must be in NEUTRAL (N).
The towing speed must not exceed 25 mph
(40 km/h).
The towing distance must not exceed 15 miles
(24 km).
If the transmission is not operable, or the vehicle
must be towed faster than 25 mph (40 km/h) or
farther than 15 miles (24 km), tow with the front
wheels OFF the ground (using a flatbed truck, or
wheel lift equipment with the front wheels raised).
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
This feature is a communication network that
takes effect in the event of an impact Úpage 166.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record data that will assist in understanding how a
vehicle’s systems performed under certain crash
or near crash-like situations, such as an air bag
deployment or hitting a road obstacle Úpage 167.
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flat bed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
CAUTION!
Towing faster than 25 mph (40 km/h) or
farther than 15 miles (24 km) with front
wheels on the ground can cause severe trans -
mission damage. Damage from improper
towing is not covered under the New Vehicle
Limited Warranty.
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is
not covered under the New Vehicle Limited
Warranty.
CAUTION!
7

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208SERVICING AND MAINTENANCE
EXHAUST SYSTEM
The best protection against carbon monoxide entry
into the vehicle body is a properly maintained
engine exhaust system.

If you notice a change in the sound of the exhaust
system; or if the exhaust fumes can be detected
inside the vehicle; or when the underside or rear
of the vehicle is damaged; have an authorized
technician inspect the complete exhaust system
and adjacent body areas for broken, damaged,
deteriorated, or mispositioned parts. Open seams or
loose connections could permit exhaust fumes to
seep into the passenger compartment. In addition,
have the exhaust system inspected each time the
vehicle is raised for lubrication or oil change.
Replace as required.

Under normal operating conditions, the catalytic
converter will not require maintenance. However, it
is important to keep the engine properly tuned to
ensure proper catalyst operation and prevent
possible catalyst damage.
NOTE:Intentional tampering with emissions control
systems can result in civil penalties being
assessed against you.
In unusual situations involving grossly
malfunctioning engine operation, a scorching odor
may suggest severe and abnormal catalyst
overheating. If this occurs, stop the vehicle, turn off
the engine and allow it to cool. Service, including a
tune-up to manufacturer's specifications, should
be obtained immediately.
To minimize the possibility of catalytic converter
damage:
Do not interrupt the ignition when the transmis-
sion is in gear and the vehicle is in motion.
Do not try to start the vehicle by pushing or
towing the vehicle.
Do not idle the engine with any ignition compo -
nents disconnected or removed, such as when
diagnostic testing, or for prolonged periods
during very rough idle or malfunctioning oper -
ating conditions.WARNING!

Exhaust gases can injure or kill. They contain
Carbon Monoxide (CO), which is colorless and
odorless. Breathing it can make you unconscious
and can eventually poison you
Ú
page 175.

A hot exhaust system can start a fire if you
park over materials that can burn, such as
grass or leaves, and those materials that
come into contact with your exhaust system.
Do not park or operate your vehicle in areas
where your exhaust system can contact
anything that can burn.
CAUTION!
The catalytic converter requires the use of
unleaded fuel only. Leaded gasoline will
destroy the effectiveness of the catalyst as an
emissions control device and may seriously
reduce engine performance and cause
serious damage to the engine.
Damage to the catalytic converter can result if
your vehicle is not kept in proper operating
condition. In the event of engine malfunction,
particularly involving engine misfire or other
apparent loss of performance, have your
vehicle serviced promptly. Continued opera -
tion of your vehicle with a severe malfunction
could cause the converter to overheat,
resulting in possible damage to the converter
and vehicle.

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230SERVICING AND MAINTENANCE
Tire Loading And Tire Pressure
NOTE:The proper cold tire inflation pressure is listed on
the driver’s side B-pillar or the rear edge of the
driver's side door.
Check the inflation pressure of each tire, including
the spare tire (if equipped), at least monthly and
inflate to the recommended pressure for your
vehicle.

Example Tire Placard Location (Door) Example Tire Placard Location (B-pillar)

Tire And Loading Information Placard

Tire And Loading Information Placard
This placard tells you important information about the:

1. Number of people that can be carried in the
vehicle.

2. Total weight your vehicle can carry.
3. Tire size designed for your vehicle.
4. Cold tire inflation pressures for the front, rear, and spare tires.
Loading

The vehicle maximum load on the tire must not exceed
the load carrying capacity of the tire on your vehicle.
You will not exceed the tire's load carrying capacity if
you adhere to the loading conditions, tire size, and cold
tire inflation pressures specified on the Tire and
Loading Information placard
Ú
page 109.

NOTE:Under a maximum loaded vehicle condition, gross
axle weight ratings (GAWRs) for the front and rear
axles must not be exceeded.
For further information on GAWRs, vehicle loading,
and trailer towing Ú page 109.

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SERVICING AND MAINTENANCE231

To determine the maximum loading conditions of your
vehicle, locate the statement “The combined weight of
occupants and cargo should never exceed XXX kg or
XXX lbs” on the Tire and Loading Information placard.
The combined weight of occupants, cargo/luggage and
trailer tongue weight (if applicable) should never
exceed the weight referenced here.

Steps For Determining Correct Load
Limit—
(1) Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lbs.” on your
vehicle's placard.
(2) Determine the combined weight of
the driver and passengers that will be
riding in your vehicle.
(3) Subtract the combined weight of the
driver and passengers from XXX kg or
XXX lbs. (4) The resulting figure equals the
available amount of cargo and luggage
load capacity. For example, if “XXX”
amount equals 1400 lbs. and there
will be five 150 lb passengers in your
vehicle, the amount of available cargo
and luggage load capacity is 650 lbs.
(1400-750 (5x150) = 650 lbs.)
(5) Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in Step 4.
(6) If your vehicle will be towing a trailer,
load from your trailer will be transferred
to your vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage load
capacity of your vehicle.
Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg and
there will be five 68 kg passengers in your vehicle,
the amount of available cargo and luggage load
capacity is 295 kg (635-340 (5x68) = 295 kg) as
shown in step 4.
NOTE:
If your vehicle will be towing a trailer, load from
your trailer will be transferred to your vehicle.
The following table shows examples on how to
calculate total load, cargo/luggage, and towing
capacities of your vehicle with varying seating
configurations and number and size of occu
-
pants. This table is for illustration purposes only
and may not be accurate for the seating and
load carry capacity of your vehicle.
For the following example, the combined weight
of occupants and cargo should never exceed
865 lb (392 kg).
8

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SERVICING AND MAINTENANCE237
Summer tires do not contain the all season
designation or mountain/snowflake symbol on the
tire sidewall. Use Summer tires only in sets of four;
failure to do so may adversely affect the safety and
handling of your vehicle.
Snow Tires
Some areas of the country require the use of snow
tires during the Winter. Snow tires can be identified
by a “mountain/snowflake” symbol on the tire
sidewall.
If you need snow tires, select tires equivalent
in size and type to the original equipment
tires. Use snow tires only in sets of four;
failure to do so may adversely affect the
safety and handling of your vehicle.

Snow tires generally have lower speed ratings than
what was originally equipped with your vehicle and
should not be operated at sustained speeds over
75 mph (120 km/h). For speeds above 75 mph (120 km/h) refer to original equipment or an
authorized tire dealer for recommended safe
operating speeds, loading and cold tire inflation
pressures.

While studded tires improve performance on ice, skid
and traction capability on wet or dry surfaces may be
poorer than that of non-studded tires. Some states
prohibit studded tires; therefore, local laws should be
checked before using these tire types.

SPARE TIRES — IF EQUIPPED
NOTE:For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to “Tire Service Kit” in
“In Case Of Emergency” for further information.
For restrictions when towing with a spare tire
designated for temporary emergency use
Ú
page 114.
Spare Tire Matching Original Equipped Tire
And Wheel — If Equipped

Your vehicle may be equipped with a spare tire and
wheel equivalent in look and function to the original
equipment tire and wheel found on the front or rear
axle of your vehicle. This spare tire may be used in the
tire rotation for your vehicle. If your vehicle has this
option, refer to an authorized tire dealer for the
recommended tire rotation pattern.

NOTE:This spare tire may not have a TPMS sensor.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency
use only. You can identify if your vehicle is
equipped with a compact spare by looking at the
spare tire description on the Tire and Loading
Information Placard located on the driver’s side
door opening or on the sidewall of the tire.
Compact spare tire descriptions begin with the
letter “T” or “S” preceding the size designation.
Example: T145/80D18 103M.
T, S = Temporary Spare Tire
Since this tire has limited tread life, the original
equipment tire should be repaired (or replaced)
and reinstalled on your vehicle at the first
opportunity.
WARNING!

Do not use Summer tires in snow/ice conditions. You
could lose vehicle control, resulting in severe injury
or death. Driving too fast for conditions also creates
the possibility of loss of vehicle control.

CAUTION!

Because of the reduced ground clearance, do not
take your vehicle through an automatic car wash
with a compact or limited use temporary spare
installed. Damage to the vehicle may result.

8

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