maintenance RAM PROMASTER 2022 Owners Manual

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION .............................................................................................................................. 7
2 GETTING TO KNOW YOUR VEHICLE ..................................................................................13
3 GETTING TO KNOW YOUR INSTRUMENT PANEL .........................................................51
4 STARTING AND OPERATING ................................................................................................ 69 5 MULTIMEDIA ................................................................................................................................ 119
6 SAFETY ......................................................................................................................................... 137 7 IN CASE OF EMERGENCY ..................................................................................................... 176
8 SERVICING AND MAINTENANCE ....................................................................................... 198
9 TECHNICAL SPECIFICATIONS ............................................................................................ 247
10 CUSTOMER ASSISTANCE ..................................................................................................... 253 11 INDEX ............................................................................................................................................. 257

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3
INTERIOR STORAGE AND EQUIPMENT ............... 43 Storage..............................................................43
USB Control — If Equipped ..............................44
Power Outlets ...................................................45
Power Inverter — If Equipped...........................46
Auxiliary Switches — If Equipped .....................47
Wireless Charging Pad —
If Equipped .......................................................47
WINDOWS ............................................................. 48
Power Windows ...............................................48
Window Bar Grates — If Equipped...................49
Wind Buffeting .................................................49
HOOD....................................................................... 49
Opening .............................................................49
Closing...............................................................50
CARGO AREA FEATURES ...................................... 50
GETTING TO KNOW YOUR
INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER........... 51
Base / Midline Instrument Cluster
Descriptions ......................................................52
INSTRUMENT CLUSTER......................................... 53
Instrument Cluster Descriptions .....................54
INSTRUMENT CLUSTER DISPLAY ........................ 55
Location And Controls ......................................55
Change Engine Oil — If Equipped ....................56
Main Menu........................................................56
Vehicle Settings ................................................58 WARNING LIGHTS AND MESSAGES ....................59
Red Warning Lights ..........................................59
Yellow Warning Lights ......................................61
Yellow Indicator Lights .....................................65
Green Indicator Lights .....................................65
Blue Indicator Lights ........................................66
White Indicator Lights ......................................66
ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 67
Onboard Diagnostic System
(OBD II) Cybersecurity ......................................68
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS.............................................................68
STARTING AND OPERATING
STARTING THE ENGINE ........................................69
Automatic Transmission ..................................69
Normal Starting ................................................69
Tip Start Feature .............................................69
Cold Weather Operation
(Below –22°F Or −30°C) ...............................69
Extended Park Starting ....................................69
If Engine Fails To Start .....................................70
After Starting ....................................................70
ENGINE BLOCK HEATER — IF EQUIPPED ...........70
ENGINE BREAK-IN RECOMMENDATIONS ..........70
PARKING BRAKE ....................................................71
Electric Park Brake (EPB) ................................71 AUTOMATIC TRANSMISSION .............................. 73
Ignition Park Interlock (Keyless Vehicle) ........ 74
Brake/Transmission Shift Interlock (BTSI)
System ............................................................. 74
9-Speed Automatic Transmission ................... 74
POWER STEERING ................................................ 78
ACTIVE SPEED LIMITER — IF EQUIPPED ............ 79
Activation .......................................................... 79
Exceeding The Set Speed ................................ 79
Deactivation ..................................................... 79
INTELLIGENT SPEED ASSIST (ISA) —
IF EQUIPPED ........................................................... 79
Activation .......................................................... 80
Exceeding The Set Speed ................................ 80
Deactivation ..................................................... 80
CRUISE CONTROL SYSTEMS — IF EQUIPPED ... 80
Cruise Control .................................................. 80
Adaptive Cruise Control (ACC) ......................... 82
TRAFFIC SIGN ASSIST SYSTEM —
IF EQUIPPED ........................................................... 91
Activation/Deactivation ................................... 91
Traffic Sign Assist Modes ................................ 91
Indications On The Display .............................. 91
ACTIVE DRIVING ASSIST SYSTEM —
IF EQUIPPED ........................................................... 92
Operation .......................................................... 92
Turning Active Driving Assist On Or Off ........... 93
Indications On The Display .............................. 94

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5
SAFETY TIPS ........................................................ 172 Transporting Passengers .............................. 172Transporting Pets ......................................... 173
Connected Vehicles....................................... 173
Safety Checks You Should Make Inside
The Vehicle ................................................... 173Periodic Safety Checks You Should Make
Outside The Vehicle ...................................... 174Exhaust Gas ................................................... 175Carbon Monoxide Warnings ......................... 175
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ......................... 176
SOS AND ASSIST SYSTEM ................................. 176
JACKING AND TIRE CHANGING.......................... 180
Preparations For Jacking .............................. 180Jack Location — If Equipped ......................... 181Spare Tire Removal ....................................... 182
Jacking Instructions ...................................... 184Wheel Covers ................................................. 187
TIRE SERVICE KIT — IF EQUIPPED ..................... 187
Tire Service Kit Storage ................................ 187
Tire Service Kit Components And
Operation ....................................................... 187
Tire Service Kit Usage Precautions .............. 188
Sealing A Tire With Tire Service Kit .............. 189
JUMP STARTING................................................... 192
Preparations For Jump Start......................... 192Jump Starting Procedure .............................. 193Battery Location ............................................ 194 IF YOUR ENGINE OVERHEATS .......................... 194
GEAR SELECTOR OVERRIDE ............................. 195
FREEING A STUCK VEHICLE .............................. 196
TOWING A DISABLED VEHICLE ......................... 196 Automatic Transmission ............................... 197
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................... 197
EVENT DATA RECORDER (EDR) ........................ 197
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 198
Maintenance Plan ......................................... 199
ENGINE COMPARTMENT .................................... 202
3.6L Engine .................................................. 202
Checking Oil Level ......................................... 203
Adding Washer Fluid ..................................... 203
Maintenance-Free Battery ........................... 204Pressure Washing ......................................... 204
VEHICLE MAINTENANCE..................................... 204
Engine Oil ....................................................... 205
Engine Oil Filter ............................................. 205Engine Air Cleaner Filter .............................. 205Air Conditioner Maintenance ....................... 206
Body Lubrication ........................................... 207Windshield Wiper Blades ............................. 207
Exhaust System ............................................ 208
Cooling System .............................................. 209
Brake System ............................................... 211
Automatic Transmission ............................... 212 Fuses.............................................................. 213
Bulb Replacement ....................................... 220
TIRES .................................................................... 225
Tire Safety Information ................................ 225Tires — General Information ......................... 233
Tire Types....................................................... 236Spare Tires — If Equipped ............................ 237
Wheel And Wheel Trim Care ........................ 239Snow Traction Devices ................................. 240
Tire Rotation Recommendations ................. 241
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...................................... 242
Treadwear...................................................... 242
Traction Grades ............................................. 242Temperature Grades..................................... 242
STORING THE VEHICLE ...................................... 243
BODYWORK .......................................................... 243
Protection From Atmospheric Agents .......... 243
Body And Underbody Maintenance ............. 243
Preserving The Bodywork ............................. 244
INTERIORS ........................................................... 244
Seats And Fabric Parts ................................. 244
Plastic And Coated Parts .............................. 245
Leather Surfaces........................................... 245
Glass Surfaces ............................................. 246Cleaning The Instrument Panel
Cupholders .................................................... 246

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7
INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new Ram. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This Owner’s Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its
customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before
driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help ensure safe and
enjoyable operation of your vehicle. Be sure you are familiar with all vehicle controls, particularly those used for braking, steering, transmission, and transfer
case shifting (if equipped). Learn how your vehicle handles on different road surfaces. Your driving skills will improve with experience.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in the
text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content introduced
throughout the Owner’s Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”. All data contained
in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles produced.
For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information, contact an
authorized dealer.
When it comes to service, remember that authorized dealers know your Ram best, have factory-trained technicians, genuine Mopar® parts, and care about your
satisfaction.1

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56GETTING TO KNOW YOUR INSTRUMENT PANEL
Right Arrow Button
Push and release the right arrow button to
access the information screens or submenu
screens of a main menu item.
Down Arrow Button
Push and release the down arrow button to
scroll downward through the main menu and
submenus.
OK Button
Push the OK button to access/select the infor -
mation screens or submenu screens of a main
menu item. Push and hold the OK button for
one second to reset displayed/selected
features that can be reset.
NOTE:For vehicles with a 3.5 inch instrument cluster
display, press the OK button to toggle between
mph or km/h.
For Screen Setup:
OK button allows user to enter menu and
submenus.
Within each submenu layer, the up and
down arrow buttons will allow the user to
select the item of interest.
Pushing the OK button makes the selection and
a confirmation screen will appear (returning the
user to the first page of the submenu).
Pushing the left arrow button will exit each
submenu layer and return to the main menu.
CHANGE ENGINE OIL — IF EQUIPPED

Your vehicle is equipped with an engine oil change
indicator system. The “Change Engine Oil” message
will display in the instrument cluster display. The
engine oil change indicator system is duty cycle
based, which means the engine oil change interval
may fluctuate, dependent upon your personal
driving style.

Unless reset, this message will continue to display
each time you turn the ignition switch to the
ON/RUN position. To turn off the message
temporarily, push and release the OK button.
To reset the oil change indicator system (after
performing the scheduled maintenance), refer
to the following procedure.

1. Turn the ignition switch to the ON position (do not start the engine).

2. Fully push the accelerator pedal slowly, three times, within 10 seconds.
3. Turn the ignition switch to the OFF position.
NOTE:If the indicator message illuminates when you start
the vehicle, the oil change indicator system did not
reset. If necessary, repeat this procedure.
MAIN MENU
NOTE:All of the following items are accessed by pressing
the OK button.
Home
Speedometer Graph
This uses the round bar graph filling to visually
represent current speed. When a speed control
system is active, the graph also provides visual
cues for the different states of that particular
speed control system.
Trip
Vehicles with 7 Inch Instrument Cluster Display
Access to trip information is available through the
following submenus.
Instant Consumption – Shows the instant
consumption in real time (MPG or L/100 km or
km/L).
Average Consumption – Shows the average
consumption (MPG or L/100 km or km/L) of
Trip A or Trip B since the last reset.

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GETTING TO KNOW YOUR INSTRUMENT PANEL57
Distance – Shows the total distance (mi or km)
traveled for Trip A or Trip B since the last reset.
Average Speed – Shows the average speed
(MPH or KM/H) of Trip A or Trip B since the last
reset.
Travel Time – Shows the total elapsed time of
travel since Trip A or Trip B has been reset.
Hold the OK button to reset feature information.
NOTE:During the reset the instruction line disappears
and a bar graph appears to indicate the resetting
status; when the bar graph is full the reset is
complete.
Vehicles with 3.5 Inch Instrument Cluster Display
Instant Information – Shows the instantaneous
consumption (MPG or L/100 km or km/L) and
distance to empty (mi or km).
Trip A – Shows the total distance (mi or km) trav -
eled, the total elapsed time of travel, average
consumption (MPG or L/100 km or km/L), and
the average speed (MPH or KM/H).
Trip B – Shows the total distance (mi or km) trav -
eled, the total elapsed time of travel, average
consumption (MPG or L/100 km or km/L), and
the average speed (MPH or KM/H).
Hold the OK button to reset feature information.
Driver Assist
The Driver Assist systems are electronic aids
designed to offer the driver help in certain driving
situations Ú page 79
Vehicle Info
Tire Pressure (TPMS)
TPMS shows the tire status with the numeric
pressure and the unit for each tire, when low
pressure is detected an alert mess and a yellow
telltale will pop-up in the instrument cluster display
Úpage 151.
Oil Temperature
A bar graph in your instrument cluster display will
show your current temperature of your oil.
Battery Voltage
A bar graph in your instrument cluster display will
show your current battery voltage.
Service Information – If Equipped
This feature can provide information on scheduled
maintenance. It will display either “Service
Distance” or “Service Days” Ú page 198.
Audio
Push and release the up or down arrow
button until the Audio Menu icon/title is
highlighted in the instrument cluster display. This menu will display the audio source
information, including the Song name, Artist name,
and audio source with an accompanying graphic.
Phone
This menu displays the current status of a phone
connected to the vehicle via Bluetooth®.
If no phone is connected, the menu will not
function when the
OK button is pushed. Otherwise,
if a phone is connected, push the OK button to
enter the menu. The following items will display:
Recent calls: displays a list of the last 10 calls.
SMS reader: displays the last 10 text messages
and if they are read or unread.
Favorite numbers: displays a maximum of
10 favorite numbers.
Navigation
If activated, this menu item will display navigation
status and directions.
Messages
This menu item allows you to display the
information messages/malfunction stored.
The background color of the display varies
according to the priorities of the failure:

Failed Messages with low priority display in yellow.

Failed Messages with high priority display in red.
3

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64GETTING TO KNOW YOUR INSTRUMENT PANEL

Each tire, including the spare (if provided), should be
checked monthly when cold and inflated to the inflation
pressure recommended by the vehicle manufacturer
on the vehicle placard or tire inflation pressure label.
If your vehicle has tires of a different size than the size
indicated on the vehicle placard or tire inflation
pressure label, you should determine the proper tire
inflation pressure for those tires.
As an added safety feature, your vehicle has been
equipped with a TPMS that illuminates a low tire
pressure telltale when one or more of your tires is
significantly underinflated. Accordingly, when the low
tire pressure telltale illuminates, you should stop and
check your tires as soon as possible, and inflate them
to the proper pressure. Driving on a significantly
underinflated tire causes the tire to overheat and can
lead to tire failure. Underinflation also reduces fuel
efficiency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if underinflation has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale.

Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the system
is not operating properly. The TPMS malfunction
indicator is combined with the low tire pressure telltale.
When the system detects a malfunction, the telltale will
flash for approximately one minute and then remain
continuously illuminated. This sequence will continue
upon subsequent vehicle start-ups as long as the
malfunction exists. When the malfunction indicator
is illuminated, the system may not be able to detect
or signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of reasons,
including the installation of replacement or alternate
tires or wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the TPMS
malfunction telltale after replacing one or more tires or
wheels on your vehicle to ensure that the replacement
or alternate tires and wheels allow the TPMS to
continue to function properly.

Towing Hook Breakdown Warning Light —
If Equipped
This light illuminates when there is a
failure with the tow hook. Contact an
authorized dealer for service.
WARNING!
Do not continue driving with one or more flat
tires as handling may be compromised. Stop the
vehicle, avoiding sharp braking and steering. If a
tire puncture occurs, repair immediately using
the dedicated tire repair kit and contact an
authorized dealer as soon as possible.
CAUTION!

The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures and
warning have been established for the tire size
equipped on your vehicle. Undesirable system
operation or sensor damage may result when using
replacement equipment that is not of the same size,
type, and/or style. Aftermarket wheels can cause
sensor damage. Using aftermarket tire sealants may
cause the Tire Pressure Monitoring System (TPMS)
sensor to become inoperable. After using an
aftermarket tire sealant it is recommended that you
take your vehicle to an authorized dealer to have
your sensor function checked.

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68GETTING TO KNOW YOUR INSTRUMENT PANEL
ONBOARD DIAGNOSTIC SYSTEM
(OBD II) C
YBERSECURITY
Your vehicle is required to have an OBD II and a
connection port to allow access to information
related to the performance of your emissions
controls. Authorized service technicians may need
to access this information to assist with the
diagnosis and service of your vehicle and
emissions system Ú page 119.
EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS
In some localities, it may be a legal requirement to
pass an inspection of your vehicle's emissions
control system. Failure to pass could prevent
vehicle registration.
For states that require an Inspection and
Maintenance (I/M), this check verifies
the Malfunction Indicator Light (MIL) is
functioning and is not on when the
engine is running, and that the OBD II system is
ready for testing.
The OBD II system may not be ready if your vehicle
was recently serviced, recently had a depleted
battery or a battery replacement. If the OBD II
system should be determined not ready for the I/M
test, your vehicle may fail the test.
Your vehicle has a simple ignition actuated test,
which you can use prior to going to the test station.
To check if your vehicle's OBD II system is ready,
you must do the following:

1. Switch the ignition to the ON position, but do not crank or start the engine.

NOTE:If you crank or start the engine, you will have to
start this test over. 2. As soon as you cycle the ignition switch to the
ON position, you will see the Malfunction
Indicator Light (MIL) symbol come on as part of
a normal bulb check.
3. Approximately 15 seconds later, one of two things will happen:
The MIL will flash for about 10 seconds and
then return to being fully illuminated until you
turn OFF the ignition or start the engine. This
means that your vehicle's OBD II system is not
ready and you should not proceed to the I/M
station.
The MIL will not flash at all and will remain fully
illuminated until you place the ignition in the off
position or start the engine. This means that
your vehicle's OBD II system is ready and you
can proceed to the I/M station.
If your OBD II system is not ready, you should see
an authorized dealer or repair facility. If your
vehicle was recently serviced or had a battery
failure or replacement, you may need to do nothing
more than drive your vehicle as you normally would
in order for your OBD II system to update. A
recheck with the above test routine may then
indicate that the system is now ready.
WARNING!
ONLY an authorized service technician should
connect equipment to the OBD II connection
port in order to read the VIN, diagnose, or
service your vehicle.
If unauthorized equipment is connected to the
OBD II connection port, such as a
driver-behavior tracking device, it may:
Be possible that vehicle systems,
including safety related systems, could be
impaired or a loss of vehicle control could
occur that may result in an accident
involving serious injury or death.
Access, or allow others to access, infor -
mation stored in your vehicle systems,
including personal information.

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88STARTING AND OPERATING
Display Warnings And Maintenance
RADAR SENSOR UNAVAILABILITY WARNING
The “ACC Unavailable Wipe Front Radar Sensor”
warning will display and a chime will sound when
conditions temporarily limit system performance.
This most often occurs at times of poor visibility,
such as in snow or heavy rain. The ACC system
may also become temporarily blinded due to
obstructions, such as mud, dirt or ice. In these
cases, the instrument cluster display will display
the above message and the system will deactivate.
This message can sometimes be displayed while
driving in highly reflective areas (i.e. ice and snow,
or tunnels with reflective tiles). The ACC system will
recover after the vehicle has left these areas.
Under rare conditions, when the radar is not
tracking any vehicles or objects in its path this
warning may temporarily occur.
NOTE:If the “ACC Unavailable Wipe Front Radar Sensor”
warning is active, Fixed Speed Cruise Control can
be still enabled.
If weather conditions are not a factor, the driver
should examine the sensor. It may require cleaning
or removal of an obstruction. The sensor is located
in the center of the vehicle behind the lower grille.
To keep the ACC system operating properly, it is
important to note the following maintenance
items:
Always keep the sensor clean. Carefully wipe the
sensor lens with a soft cloth. Be cautious not to
damage the sensor lens.
Do not remove any screws from the sensor.
Doing so could cause an ACC system malfunc -
tion or failure and require a sensor realignment.
If the sensor or front end of the vehicle is
damaged due to a collision, see an authorized
dealer for service.
Do not attach or install any accessories near the
sensor, including transparent material or after -
market grilles. Doing so could cause an ACC
system failure or malfunction.
When the condition that deactivated the system is
no longer present, the system will return to the
“Adaptive Cruise Control Off” state and will resume
function by simply reactivating it.
NOTE:
If the “ACC Unavailable Wipe Front Radar
Sensor” message occurs frequently (e.g. more
than once on every trip) without any snow, rain,
mud, or other obstruction, have the radar
sensor realigned at an authorized dealer.
Installing a snow plow, front-end protector, an
aftermarket grille or modifying the grille is not
recommended. Doing so may block the sensor
and inhibit ACC operation.
“ACC LIMITED FUNCTIONALITY CAMERA
BLOCKED” WARNING
The “ACC Limited Functionality Camera Blocked”
warning will display and a chime will sound when
conditions temporarily limit system performance.
This most often occurs at times of poor visibility,
such as in snow or heavy rain and fog. The ACC
system may also become temporarily blinded due
to obstructions, such as mud, dirt, or ice on
windshield and fog on the inside of glass. In these
cases, the instrument cluster display will read
“ACC Limited Functionality Camera Blocked” and
the system will have degraded performance.
This message can sometimes be displayed while
driving in adverse weather conditions. The ACC
system will recover after the vehicle has left these
areas. Under rare conditions, when the camera is
not tracking any vehicles or objects in its path this
warning may temporarily occur.
WARNING!
When the ACC system is resumed, the driver
must ensure that there are no pedestrians,
vehicles or objects in the path of the vehicle.
Failure to follow these warnings can result in a
collision and death or serious personal injury.

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STARTING AND OPERATING113
TRAILER TOWING WEIGHTS (MAXIMUM
T
RAILER WEIGHT RATINGS)
NOTE:For trailer towing information (maximum trailer
weight ratings) refer to the following website
addresses:
ramtrucks.com/en/towing_guide/
ramtruck.ca (Canada)
rambodybuilder.com
TRAILER AND TONGUE WEIGHT
Never exceed the maximum tongue weight
stamped on your bumper or trailer hitch.

Weight Distribution
Consider the following items when computing the
weight on the rear axle of the vehicle:The tongue weight of the trailer.
The weight of any other type of cargo or equip
-
ment put in or on your vehicle.
The weight of the driver and all passengers.
NOTE:
Remember that everything put into or on the trailer
adds to the load on your vehicle. Also, additional
factory-installed options or dealer-installed options
must be considered as part of the total load on your
vehicle. Refer to the Tire And Loading Information
placard for the maximum combined weight of occu -
pants and cargo for your vehicle
Ú
page 230.

TOWING REQUIREMENTS
To promote proper break-in of your new vehicle
drivetrain components, the following guidelines
are recommended.
Perform the maintenance listed in the Scheduled
Servicing Ú page 198. When towing a trailer,
never exceed the GAWR or GCWR ratings.
CAUTION!
Always load a trailer with 60% of the weight in
the front of the trailer. This places 10% of the
GTW on the tow hitch of your vehicle. Loads
balanced over the wheels or heavier in the rear
can cause the trailer to sway severely side to
side which will cause loss of control of the
vehicle and trailer. Failure to load trailers heavier
in front is the cause of many trailer collisions.
CAUTION!

Do not tow a trailer at all during the first 500 miles
(805 km) the new vehicle is driven. The engine,
axle or other parts could be damaged.

Then, during the first 500 miles (805 km) that
a trailer is towed, do not drive over 50 mph
(80 km/h) and do not make starts at full
throttle. This helps the engine and other parts
of the vehicle wear in at the heavier loads.4

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