transmission RAM PROMASTER 2022 Owner's Manual

78STARTING AND OPERATING
NOTE:To select the proper gear position for maximum
deceleration (engine braking), move the gear
selector into the ERS position, then tap it forward
“-” repeatedly as the vehicle slows. The trans -
mission will shift to the range from which the
vehicle can best be slowed down.
When To Use TOW/HAUL Mode

When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting
occurs, push the TOW/HAUL switch to activate
TOW/HAUL mode. This will improve performance and
reduce the potential for transmission overheating or
failure due to excessive shifting. When operating in
TOW/HAUL mode, transmission upshifts are delayed,
and the transmission will automatically downshift (for
engine braking) during steady braking maneuvers.

The “TOW/HAUL Indicator Light” will illuminate in
the instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal
operation is always the default at engine start-up. If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
If the steering icon is flashing, it indicates that the
vehicle needs to be taken to the dealer for service.
It is likely the vehicle has lost power steering
assistance.
If the steering icon is displayed and the “POWER
STEERING SYSTEM OVER TEMP” message is
displayed on the instrument cluster screen, this
indicates an over temperature condition in the
power steering system. Once driving conditions are
safe, pull over and let the vehicle idle for a few
moments until the icon and message turn off
Ú
page 55. If the steering icon is displayed and the “SERVICE
POWER STEERING – ASSIST OFF” message is
displayed on the instrument cluster screen, this
indicates the vehicle needs to be taken to the
dealer for service Ú
page 55.NOTE:

Even if the power steering system is no longer
operational, it is still possible to steer the vehicle.
Under these conditions there will be a substantial
increase in steering effort, especially at low
speeds and during parking maneuvers.

If the condition persists, see an authorized
dealer for service.
Instrument
Cluster
Display 1
23456789D
Actual
Gear(s)
Allowed 1 1–2 1–3 1–4 1–5 1–6 1–7 1–8 1–9 1–9

22_VF_OM_EN_USC_t.book Page 78

82STARTING AND OPERATING
(Continued)
To Accelerate For Passing
While the Cruise Control system is set, press the
accelerator to pass as you would normally. When
the pedal is released, the vehicle will return to the
set speed.
USING CRUISE CONTROL ON HILLS
The transmission may downshift on hills to
maintain the vehicle set speed.
The Cruise Control system maintains speed up and
down hills. A slight speed change on moderate hills
is normal. On steep hills, a greater speed loss or
gain may occur so it may be preferable to drive
without Cruise Control.
To Resume Speed
To resume a previously set speed, push the RES
button and release. Resume can be used at any
speed above 20 mph (32 km/h) up to the
maximum speed of 100 mph (160 km/h).
To Deactivate
A soft tap on the brake pedal, pushing the CANC
button, or normal brake pressure while slowing the
vehicle will deactivate the Cruise Control without
erasing the set speed from memory.
Pushing the on/off button or placing the ignition
in the OFF position erases the set speed from
memory.
ADAPTIVE CRUISE CONTROL (ACC)
Adaptive Cruise Control (ACC) increases the driving
convenience provided by Cruise Control while
traveling on highways and major roadways.
However, it is not a safety system and not designed
to prevent collisions. The Cruise Control function
performs differently if your vehicle is not equipped
with ACC Ú page 80.
ACC will allow you to keep Cruise Control engaged
in light to moderate traffic conditions without the
constant need to reset your speed. ACC utilizes a
radar sensor and a forward facing camera
designed to detect a vehicle directly ahead of you
to maintain a set speed.
NOTE:
If the ACC sensor detects a vehicle ahead, ACC
will apply limited braking or accelerate (not to
exceed the original set speed) automatically to
maintain a preset following distance, while
matching the speed of the vehicle ahead.
Any chassis/suspension or tire size modifica -
tions to the vehicle will affect the performance
of the Adaptive Cruise Control and Forward Colli -
sion Warning system.
Fixed Speed Cruise Control (ACC not enabled)
will not detect vehicles directly ahead of you.
Always be aware of the feature selected
Ú page 256.
WARNING!
Cruise Control can be dangerous where the
system cannot maintain a constant speed.
Your vehicle could go too fast for the conditions,
and you could lose control and have an accident.
Do not use Cruise Control in heavy traffic or on
roads that are winding, icy, snow-covered or
slippery.
WARNING!
Adaptive Cruise Control (ACC) is a conve -
nience system. It is not a substitute for active
driver involvement. It is always the driver’s
responsibility to be attentive of road, traffic,
and weather conditions, vehicle speed,
distance to the vehicle ahead and, most
importantly, brake operation to ensure safe
operation of the vehicle under all road condi -
tions. Your complete attention is always
required while driving to maintain safe control
of your vehicle. Failure to follow these warn -
ings can result in a collision and death or
serious personal injury.
The ACC system:
Does not react to pedestrians, oncoming
vehicles, and stationary objects (e.g., a
stopped vehicle in a traffic jam or a
disabled vehicle).

22_VF_OM_EN_USC_t.book Page 82

84STARTING AND OPERATING
Adaptive Cruise Control (ACC) Menu
The instrument cluster display will show the
current ACC system settings. The information it
displays depends on ACC system status.
Push the Adaptive Cruise Control (ACC) on/off
button until one of the following appears in the
instrument cluster display:
Adaptive Cruise Control Off
When ACC is deactivated, the display will read
“Adaptive Cruise Control Off.”
Adaptive Cruise Control Ready
When ACC is activated, but the vehicle speed
setting has not been selected, the display will read
“Adaptive Cruise Control Ready.”
Adaptive Cruise Control Set
When the SET (+) or the SET (-) button is pushed,
the set speed will show in the instrument cluster
display.
The ACC screen may display once again if any of
the following ACC activity occurs:
System Cancel
Driver Override
System Off
ACC Proximity Warning
ACC Unavailable Warning The instrument cluster display will return to the last
display selected after five seconds of no ACC
display activity.
Activating Adaptive Cruise Control (ACC)
The minimum set speed for the ACC system is
20 mph (32 km/h).
When the system is turned on and in the ready
state, the instrument cluster display will read
“ACC Ready.”

When the system is off, the instrument cluster display
will read “Adaptive Cruise Control (ACC) Off.”

NOTE:
You cannot engage ACC under the following conditions:

When the brakes are applied
When the parking brake is applied
When the automatic transmission is in PARK,
REVERSE or NEUTRAL
When the vehicle speed is below the minimum
speed range
When the brakes are overheated
When there is a stationary vehicle in front of
your vehicle in close proximity
To Activate/Deactivate
Push and release the Adaptive Cruise Control
(ACC) on/off button. The ACC menu in the
instrument cluster display will read “ACC Ready.”
Then proceed to setting the desired speed as
described in the next section.
To turn the system off, push and release the
Adaptive Cruise Control (ACC) on/off button again.
At this time, the system will turn off and the
instrument cluster display will read “Adaptive
Cruise Control (ACC) Off.” The system will also turn
off during any of the conditions listed in “To Turn
Off” Ú
page 85.
To Set A Desired Speed
When the vehicle reaches the speed desired,
push the SET (+) button or the SET (-) button and
release. The instrument cluster display will show
the set speed.
WARNING!
Leaving the Adaptive Cruise Control (ACC)
system on when not in use is dangerous. You
could accidentally set the system or cause it to
go faster than you want. You could lose control
and have a collision. Always leave the system off
when you are not using it.

22_VF_OM_EN_USC_t.book Page 84

106STARTING AND OPERATING
NOTE:

If snow, ice, mud, or any foreign substance builds up
on the camera lens, clean the lens, rinse with water,
and dry with a soft cloth. Do not cover the lens.

SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED

Your vehicle may be equipped with the Surround View
Camera system that allows you to see an on-screen
image of the surroundings and Top View of your vehicle
whenever the gear selector is put into REVERSE or a
different view is selected through the touchscreen soft
buttons. The Top View of the vehicle will show which
doors are open. The image will be displayed on the
touchscreen display along with a caution note “Check
Entire Surroundings” across the top of the screen. After five seconds, this note will disappear. The
Surround View Camera system is comprised of four
sequential cameras located in the front grille, rear
CHMSL (top rear of the vehicle below the center light)
and side mirrors.

NOTE:The Surround View Camera system has program
-
mable settings that may be selected through the
Uconnect system Ú page 120.

When the vehicle is shifted into REVERSE, the Rear
View and Top View is the default view of the system.
When the vehicle is shifted out of REVERSE (with
camera delay turned on), the camera image will
continue to be displayed for up to 10 seconds unless
the vehicle speed exceeds 8 mph (13 km/h), the
vehicle is shifted into PARK, or the ignition is placed in
the OFF position. There is a touchscreen button “X” to
disable the display of the camera image.
When the vehicle is shifted out of REVERSE (with
camera delay turned off), the Surround View system is
exited and the last known screen appears again.
Whenever the Rear View Camera image is activated
through the Back Up Camera button in the Controls
menu, and the vehicle speed is greater than, or equal
to, 8 mph (13 km/h), a display timer for the image is
initiated. The image will continue to be displayed until
the display timer exceeds 10 seconds.

NOTE:
If the vehicle speed remains below 8 mph
(13 km/h), the Rear View Camera image will be
displayed continuously until deactivated via the
touchscreen button "X", the transmission is
shifted into PARK, or the ignition is placed in the
OFF position.
The touchscreen button "X" to disable display of
the camera image is made available ONLY when
the vehicle is not in REVERSE.
When enabled, active guidelines are overlaid on
the image to illustrate the width of the vehicle,
including the side view mirrors and its projected
back up path based on the steering wheel position.
Different colored zones indicate the distance to
the rear of the vehicle.
The following table shows the approximate
distances for each zone:
CAUTION!
To avoid vehicle damage, ParkView should
only be used as a parking aid. The ParkView
camera is unable to view every obstacle or
object in your drive path.
To avoid vehicle damage, the vehicle must be
driven slowly when using ParkView to be able
to stop in time when an obstacle is seen. It is
recommended that the driver look frequently
over his/her shoulder when using ParkView.
Zone Distance To The Rear Of The Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 6.5 ft (30 cm - 2 m) Green 6.5 ft or greater (2 m or greater)

22_VF_OM_EN_USC_t.book Page 106

114STARTING AND OPERATING
(Continued)
(Continued)
Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h) when
towing while using a full size spare tire.

Proper tire inflation pressures are essential to the
safe and satisfactory operation of your vehicle.

Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer.
Replacing tires with a higher load carrying
capacity will not increase the vehicle's GVWR
and GAWR limits.
For further information Ú page 225.
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake system
or vacuum system of your vehicle with that of
the trailer. This could cause inadequate braking
and possible personal injury.
An electronically actuated trailer brake
controller is required when towing a trailer with
electronically actuated brakes. When towing a
trailer equipped with a hydraulic surge actuated
brake system, an electronic brake controller is
not required.
Trailer brakes are recommended for trailers
over 1,000 lb (453 kg) and may be required for
any trailer, for example trailers in excess of
2,000 lb (907 kg). Trailer brake requirements
vary by local law, consult local legal require -
ments where the trailer is to be towed for trailer
brake requirements.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could lose
control of your vehicle and have a collision.
When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading
can cause a loss of control, poor performance
or damage to brakes, axle, engine, transmis -
sion, steering, suspension, chassis structure
or tires.

Safety chains must always be used between your
vehicle and trailer. Always connect the chains to
the hook retainers of the vehicle hitch. Cross the
chains under the trailer tongue and allow enough
slack for turning corners.
Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on
the tow vehicle. Put the tow vehicle transmission
in PARK. For four-wheel drive vehicles, make sure
the transfer case is not in NEUTRAL. Always, block
or "chock" the trailer wheels.

GCWR must not be exceeded.
Total weight must be distributed between the
tow vehicle and the trailer such that the
following four ratings are not exceeded :
GVWR
GTW
GAWR
Tongue weight rating for the trailer hitch
utilized.
WARNING!
WARNING!

Do not connect trailer brakes to your vehicle's
hydraulic brake lines. It can overload your brake
system and cause it to fail. You might not have
brakes when you need them and could have an
accident.

22_VF_OM_EN_USC_t.book Page 114

116STARTING AND OPERATING
Automatic Transmission

The DRIVE range can be selected when towing.
The transmission controls include a drive strategy to
avoid frequent shifting when towing. However, if
frequent shifting does occur while in DRIVE, select
TOW/HAUL mode or select a lower gear range (using
the Electronic Range Select (ERS) shift control).

NOTE:Using TOW/HAUL mode or selecting a lower gear
range (using the ERS shift control) while operating
the vehicle under heavy loading conditions will
improve performance and extend transmission life
by reducing excessive shifting and heat buildup.
This action will also provide better engine braking. When towing a loaded trailer up steep grades at
low speeds, holding your vehicle in FIRST gear
(using the ERS shift control) can help to avoid
transmission overheating.
Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear range
(using the Electronic Range Select (ERS) shift
control) on more severe grades.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy loads.
When using the Cruise Control, if you experience
speed drops greater than 10 mph (16 km/h),
disengage until you can get back to cruising
speed.
Use Cruise Control in flat terrain and with light
loads to maximize fuel efficiency.
RECREATIONAL TOWING (BEHIND MOTORHOME)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
Towing Condition
Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.

22_VF_OM_EN_USC_t.book Page 116

STARTING AND OPERATING117
RECREATIONAL TOWING
Recreational towing is allowed ONLY if the
front wheels are OFF the ground. This may be
accomplished using a tow dolly or vehicle trailer.
If using a tow dolly, follow this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's instructions.

2. Drive the front wheels onto the tow dolly.
3. Firmly apply the parking brake. Place the transmission in PARK.
4. Properly secure the front wheels to the dolly, following the dolly manufacturer's instructions.
5. Release the parking brake.
DRIVING TIPS
DRIVING ON SLIPPERY SURFACES
Acceleration
Rapid acceleration on snow covered, wet, or other
slippery surfaces may cause the driving wheels to
pull erratically to the right or left. This phenomenon
occurs when there is a difference in the surface
traction under the front (driving) wheels.
Traction
When driving on wet or slushy roads, it is possible
for a wedge of water to build up between the tire
and road surface. This is hydroplaning and may
cause partial or complete loss of vehicle control
and stopping ability. To reduce this possibility, the
following precautions should be observed:
Slow down during rainstorms or when the roads
are slushy.
Slow down if the road has standing water or
puddles.
Replace the tires when tread wear indicators
first become visible.
Keep tires properly inflated.
Maintain sufficient distance between your
vehicle and the vehicle in front of you to avoid a
collision in a sudden stop.CAUTION!
DO NOT flat tow this vehicle. Damage to the
drivetrain will result. If this vehicle requires
towing, make sure the drive wheels are OFF
the ground.

Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.

WARNING!

Rapid acceleration on slippery surfaces is
dangerous. Unequal traction can cause sudden
pulling of the front wheels. You could lose control of
the vehicle and possibly have a collision. Accelerate
slowly and carefully whenever there is likely to be
poor traction (ice, snow, wet, mud, loose sand, etc.).

4

22_VF_OM_EN_USC_t.book Page 117

118STARTING AND OPERATING
(Continued)
DRIVING THROUGH WATER
Driving through water more than a few inches/
centimeters deep will require extra caution to
ensure safety and prevent damage to your vehicle.
Flowing/Rising Water
Shallow Standing Water
Although your vehicle is capable of driving through
shallow standing water, consider the following
Cautions and Warnings before doing so.
WARNING!
Do not drive on or across a road or path where
water is flowing and/or rising (as in storm
run-off). Flowing water can wear away the road
or path's surface and cause your vehicle to sink
into deeper water. Furthermore, flowing and/or
rising water can carry your vehicle away swiftly.
Failure to follow this warning may result in
injuries that are serious or fatal to you, your
passengers, and others around you.
WARNING!
Driving through standing water limits your
vehicle’s traction capabilities. Do not exceed
5 mph (8 km/h) when driving through
standing water.
Driving through standing water limits your
vehicle’s braking capabilities, which increases
stopping distances. Therefore, after driving
through standing water, drive slowly and
lightly press on the brake pedal several times
to dry the brakes.
Failure to follow these warnings may result in
injuries that are serious or fatal to you, your
passengers, and others around you.
CAUTION!
Always check the depth of the standing water
before driving through it. Never drive through
standing water that is deeper than the bottom
of the tire rims mounted on the vehicle.
Determine the condition of the road or the
path that is under water and if there are any
obstacles in the way before driving through
the standing water.
Do not exceed 5 mph (8 km/h) when driving through standing water. This will minimize
wave effects.
Driving through standing water may cause
damage to your vehicle’s drivetrain compo -
nents. Always inspect your vehicle’s fluids
(i.e., engine oil, transmission, axle, etc.) for
signs of contamination (i.e., fluid that is milky
or foamy in appearance) after driving through
standing water. Do not continue to operate
the vehicle if any fluid appears contaminated,
as this may result in further damage. Such
damage is not covered by the New Vehicle
Limited Warranty.
Getting water inside your vehicle’s engine can
cause it to lock up and stall out, and cause
serious internal damage to the engine. Such
damage is not covered by the New Vehicle
Limited Warranty.
CAUTION!

22_VF_OM_EN_USC_t.book Page 118

SAFETY141
Towing With HSA
HSA will also provide assistance to mitigate roll
back while towing a trailer.
Traction Control System (TCS)
TCS monitors the amount of wheel spin of each of
the driven wheels. If wheel spin is detected, brake
pressure is applied to the slipping wheel(s) and
engine power is reduced, to provide enhanced
acceleration and stability. A feature of the TCS,
Brake Limited Differential (BLD) functions similarly to a limited slip differential and controls the wheel
spin across a driven axle. If one wheel on a driven
axle is spinning faster than the other, the system
will apply the brake of the spinning wheel. This will
allow more engine torque to be applied to the
wheel that is not spinning. This feature remains
active even if the ESC is in the “Partial Off” mode.
The ESC Activation/Malfunction Indicator Light (in
the instrument cluster) will start to flash as soon as
the tires lose traction and the wheels begin to spin.
This indicates that the TCS is active. If the indicator
light flashes during acceleration, ease up on the
accelerator and apply as little throttle as possible.
Be sure to adapt your speed and driving to the
prevailing road conditions, and do not switch off
the ESC or TCS.
Trailer Sway Control (TSC) — If Equipped
TSC uses sensors in the vehicle to recognize an
excessively swaying trailer and will take the
appropriate actions to attempt to stop the sway.
The system may reduce engine power and apply
the brake of the appropriate wheel(s) to counteract
the sway of the trailer.
NOTE:TSC cannot stop all trailers from swaying. Always
use caution when towing a trailer and follow the
trailer tongue weight recommendations
Ú
page 110.
When TSC is functioning, the ESC Activation/
Malfunction Indicator Light will flash, the engine
power may be reduced, and you may feel the
brakes being applied to individual wheels to
attempt to stop the trailer from swaying. TSC is
disabled when the ESC system is in the “Partial
Off” mode.
WARNING!
If you use a trailer brake controller with your
trailer, the trailer brakes may be activated and
deactivated with the brake switch. If so, there
may not be enough brake pressure to hold
both the vehicle and the trailer on a hill when
the brake pedal is released. In order to avoid
rolling down an incline while resuming accel -
eration, manually activate the trailer brake or
apply more vehicle brake pressure prior to
releasing the brake pedal.

HSA is not a parking brake. Always apply the
parking brake fully when exiting your vehicle. Also,
be certain to place the transmission in PARK.

Failure to follow these warnings can result in a
collision or serious personal injury.
WARNING!
The TCS cannot prevent the natural laws of
physics from acting on the vehicle, nor can it
increase the traction afforded.
The TCS cannot prevent collisions, including
those resulting from excessive speed in turns,
or hydroplaning.
The capabilities of a TCS-equipped vehicle
must never be exploited in a reckless or
dangerous manner, which could jeopardize
the user's safety or the safety of others.
WARNING!
If TSC activates while driving, slow the vehicle
down, stop at the nearest safe location, and
adjust the trailer load to eliminate trailer sway.
6

22_VF_OM_EN_USC_t.book Page 141

148SAFETY
FORWARD COLLISION WARNING (FCW)
W
ITH MITIGATION — IF EQUIPPED
The FCW with Mitigation system provides the driver
with audible warnings, visual warnings (within the
instrument cluster display), and may apply a brake
jerk to warn the driver when it detects a potential
frontal collision. The warnings and limited braking
are intended to provide the driver with enough time
to react, avoid or mitigate the potential collision.
NOTE:FCW monitors the information from the forward
looking camera as well as the Electronic Brake
Controller (EBC), to calculate the probability of a
forward collision. When the system determines
that a forward collision is probable, the driver will
be provided with audible and visual warnings as
well as a possible brake jerk warning.
If the driver does not take action based upon these
progressive warnings, then the system will provide
a limited level of active braking to help slow the
vehicle and mitigate the potential forward collision.
If the driver reacts to the warnings by braking and
the system determines that the driver intends to
avoid the collision by braking but has not applied
sufficient brake force, the system will compensate
and provide additional brake force as required.
If a FCW with Mitigation event begins at a speed
below 26 mph (42 km/h), the system may provide
the maximum braking possible to mitigate the
potential forward collision. Vehicles With Automatic
Transmission: After the end of the intervention of
automatic braking, the transmission may remain in
last gear stored — therefore the vehicle could lurch
forward, once the brakes release a few seconds
later. If the Forward Collision Warning with Mitigation
event stops the vehicle completely, the system will
hold the vehicle at standstill for two seconds and
then release the brakes.
FCW Message

When the system determines a collision with the
vehicle in front of you is no longer probable, the
warning message will be deactivated.
NOTE:
The minimum speed for FCW activation is
3 mph (5 km/h).
The FCW alerts may be triggered on objects
other than vehicles such as guardrails or sign
posts based on the course prediction. This is
expected and is a part of normal FCW activation
and functionality.
It is unsafe to test the FCW system. To prevent
such misuse of the system the Active Braking
portion of FCW will be deactivated for the first
20 seconds from braking actuation.
The FCW system is intended for on-road use
only. If the vehicle is taken off-road, the FCW
system should be deactivated to prevent unnec -
essary warnings to the surroundings.
FCW may not react to irrelevant objects such as
overhead objects, ground reflections, objects
not in the path of the vehicle, stationary objects
that are far away, oncoming traffic, or leading
vehicles with the same or higher rate of speed.
FCW will be disabled with the unavailable
screens Ú page 256.

22_VF_OM_EN_USC_t.book Page 148