key RAM PROMASTER 2022 Owners Manual
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Page 1 of 268

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2022 RAM PROMASTER
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2022 PROMASTER
OWNER’S MANUALSecond Edition 22_VF_OM_EN_USC
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2
INTRODUCTION
SYMBOLS KEY ...........................................................8
VAN CONVERSIONS/CAMPERS ..............................8
VEHICLE MODIFICATIONS/ALTERATIONS .............8
SYMBOL GLOSSARY.................................................9
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 13 Key Fob .............................................................13
SENTRY KEY ........................................................... 16
IGNITION SWITCH .................................................. 16
Keyless Enter ‘n Go™ Ignition .........................16
REMOTE START — IF EQUIPPED .......................... 17
How To Use Remote Start ................................18
To Exit Remote Start Mode .............................18
Remote Start Defrost Mode Activation —
If Equipped........................................................19
Remote Start Comfort Systems —
If Equipped........................................................19
Remote Start Windshield Wiper De–Icer
Activation — If Equipped ..................................19
Remote Start Abort Message ..........................19
VEHICLE SECURITY SYSTEM — IF EQUIPPED .... 20
To Arm The System ..........................................20
To Disarm The System .....................................20
Rearming Of The System .................................20
Security System Manual Override ...................20 DOORS ....................................................................20
Power Door Locks ...........................................20
Auto Unlock Doors............................................21
Keyless Enter ‘n Go™ — Passive Entry ...........21
Automatic Door Locks ......................................22
STEERING WHEEL ..................................................23
Telescoping Steering Column..........................23
SEATS ......................................................................23
Manual Adjustments ........................................23
Heated Seats — If Equipped ............................26
Fold Down Tray — If Equipped .........................26
Adjustable Armrests — If Equipped .................27
Head Restraints ..............................................27
UCONNECT VOICE RECOGNITION —
IF EQUIPPED ...........................................................28
Introducing Voice Recognition.........................28
Basic Voice Commands ...................................28
Get Started .......................................................29
Additional Information .....................................29
MIRRORS ...............................................................29
Inside Rearview Mirror .....................................29
Outside Mirrors ................................................30
Power Mirrors — If Equipped ...........................31
Power Folding Outside Mirrors —
If Equipped........................................................31
Heated Mirrors — If Equipped..........................32 EXTERIOR LIGHTS.................................................. 32
Multifunction Lever ......................................... 32
Headlights ........................................................ 32
Daytime Running Lights (DRLs) —
If Equipped ...................................................... 32
High/Low Beam Switch .................................. 33
Automatic High Beam Headlamp Control —
If Equipped .......................................................33
Flash-To-Pass .................................................. 33
Automatic Headlights — If Equipped .............. 33
Parking Lights .................................................. 33
Headlight Delay ................................................ 33
Fog Lights — If Equipped ................................. 34
Turn Signals...................................................... 34
Lane Change Assist..........................................34
Battery Saver .................................................... 34
INTERIOR LIGHTS ................................................. 35
Courtesy Lights.................................................35
Illuminated Entry .............................................. 37
WIPERS AND WASHERS ...................................... 38
Windshield Wiper Operation ........................... 38
Rain Sensing Wipers — If Equipped ................38
CLIMATE CONTROLS ............................................ 39
Manual Climate Control Descriptions And
Functions .......................................................... 39
Additional Rear Climate Control —
If Equipped .......................................................42
Operating Tips .................................................. 42
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3
INTERIOR STORAGE AND EQUIPMENT ............... 43 Storage..............................................................43
USB Control — If Equipped ..............................44
Power Outlets ...................................................45
Power Inverter — If Equipped...........................46
Auxiliary Switches — If Equipped .....................47
Wireless Charging Pad —
If Equipped .......................................................47
WINDOWS ............................................................. 48
Power Windows ...............................................48
Window Bar Grates — If Equipped...................49
Wind Buffeting .................................................49
HOOD....................................................................... 49
Opening .............................................................49
Closing...............................................................50
CARGO AREA FEATURES ...................................... 50
GETTING TO KNOW YOUR
INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER........... 51
Base / Midline Instrument Cluster
Descriptions ......................................................52
INSTRUMENT CLUSTER......................................... 53
Instrument Cluster Descriptions .....................54
INSTRUMENT CLUSTER DISPLAY ........................ 55
Location And Controls ......................................55
Change Engine Oil — If Equipped ....................56
Main Menu........................................................56
Vehicle Settings ................................................58 WARNING LIGHTS AND MESSAGES ....................59
Red Warning Lights ..........................................59
Yellow Warning Lights ......................................61
Yellow Indicator Lights .....................................65
Green Indicator Lights .....................................65
Blue Indicator Lights ........................................66
White Indicator Lights ......................................66
ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 67
Onboard Diagnostic System
(OBD II) Cybersecurity ......................................68
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS.............................................................68
STARTING AND OPERATING
STARTING THE ENGINE ........................................69
Automatic Transmission ..................................69
Normal Starting ................................................69
Tip Start Feature .............................................69
Cold Weather Operation
(Below –22°F Or −30°C) ...............................69
Extended Park Starting ....................................69
If Engine Fails To Start .....................................70
After Starting ....................................................70
ENGINE BLOCK HEATER — IF EQUIPPED ...........70
ENGINE BREAK-IN RECOMMENDATIONS ..........70
PARKING BRAKE ....................................................71
Electric Park Brake (EPB) ................................71 AUTOMATIC TRANSMISSION .............................. 73
Ignition Park Interlock (Keyless Vehicle) ........ 74
Brake/Transmission Shift Interlock (BTSI)
System ............................................................. 74
9-Speed Automatic Transmission ................... 74
POWER STEERING ................................................ 78
ACTIVE SPEED LIMITER — IF EQUIPPED ............ 79
Activation .......................................................... 79
Exceeding The Set Speed ................................ 79
Deactivation ..................................................... 79
INTELLIGENT SPEED ASSIST (ISA) —
IF EQUIPPED ........................................................... 79
Activation .......................................................... 80
Exceeding The Set Speed ................................ 80
Deactivation ..................................................... 80
CRUISE CONTROL SYSTEMS — IF EQUIPPED ... 80
Cruise Control .................................................. 80
Adaptive Cruise Control (ACC) ......................... 82
TRAFFIC SIGN ASSIST SYSTEM —
IF EQUIPPED ........................................................... 91
Activation/Deactivation ................................... 91
Traffic Sign Assist Modes ................................ 91
Indications On The Display .............................. 91
ACTIVE DRIVING ASSIST SYSTEM —
IF EQUIPPED ........................................................... 92
Operation .......................................................... 92
Turning Active Driving Assist On Or Off ........... 93
Indications On The Display .............................. 94
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8
SYMBOLS KEY
If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Cautions and Warnings.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or
special equipment installed by van conversion/camper manufacturers/body
builders. US residents refer to the Warranty Information, Section 2.1.C.
Canadian residents refer to the “What Is Not Covered” section of the Warranty
Information. Such equipment includes video monitors, DVD/Blu-Ray™,
heaters, stoves, refrigerators, etc. For warranty coverage and service on these
items, contact the applicable manufacturer.
Operating instructions for the special equipment installed by the conversion/
camper manufacturer should also be supplied with your vehicle. For any
additional instructions, please contact your conversion/camper manufacturer.
To obtain dimensional and technical specifications for your vehicle, refer to the
Body Builder’s Guide at
https://www.ramtrucks.com/ram-commercial/
body-builders-guide.html.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING! These statements are against operating
procedures that could result in a collision, bodily
injury and/or death.
CAUTION! These statements are against procedures that
could result in damage to your vehicle.
NOTE: A suggestion which will improve installation,
operation, and reliability. If not followed, may result
in damage.
TIP: General ideas/solutions/suggestions on easier
use of the product or functionality.
PAGE REFERENCE
ARROW Follow this reference for additional information on
a particular feature.
FOOTNOTE Supplementary and relevant information
pertaining to the topic.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in serious
injury or death.
22_VF_OM_EN_USC_t.book Page 8
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11
Yellow Indicator Lights
Forward Collision Warning (FCW) OFF Indicator Light Úpage 65
TOW/HAUL Indicator Light Úpage 65
Keyless System Failure Light Úpage 65
Rain Sensor Failure Light Úpage 65
Exterior Lights Failure Light Úpage 65
Fuel Cutoff Failure Light Úpage 65
Green Indicator Lights
Turn Signal Indicator / Hazard Warning Lights
Úpage 66
Front Fog Indicator Light Úpage 66
Parking/Headlights On Indicator Light Úpage 66
Cruise Control Indicator Light Úpage 66
Active Lane Management Indicator Light Úpage 65
Active Speed Limiter Set Indicator Light Úpage 66
Automatic High Beam Indicator Light Úpage 661
22_VF_OM_EN_USC_t.book Page 11
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13
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle is equipped with a key fob which
supports Passive Entry, Remote Keyless Entry
(RKE), Keyless Enter ‘n Go™ (if equipped), and
Remote Start (if equipped). The key fob allows you
to lock or unlock all doors, as well as activate the
Panic Alarm from distances up to approximately
66 ft (20 m). The key fob does not need to be
pointed at the vehicle to activate the system.
The key fob also contains an integrated
mechanical key, which can be used by pushing
the mechanical key release button.
NOTE:
The key fob’s wireless signal may be blocked if
the key fob is located next to a mobile phone,
laptop, or other electronic device. This may
result in poor performance.
If your vehicle is equipped with a Wireless
Charging Pad, the key fob may not be detected
if it is placed within 6 inches (15 cm) of the pad
Úpage 47.
With the ignition in the ON position and the
vehicle moving at 2 mph (4 km/h), all RKE
commands are disabled.
Figure 1 - Keyless Ignition Key Fob Figure 2 - Keyless Ignition Key Fob
In case the ignition switch does not change with the
push of a button, the key fob may have a low or fully
depleted battery. A low key fob battery can be verified
by referring to the instrument cluster display, which will
display directions to follow
Ú
page 256.
1 — Front Doors Unlock
2 — Cargo Unlock Button
3 — Emergency Key
4 — Lock
5 — Remote Start (If Equipped)
6 — PANIC
1 — All Doors Unlock
2 — Emergency Key
3 — Lock
4 — Remote Start (If Equipped)
5 — PANIC
2
22_VF_OM_EN_USC_t.book Page 13
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14GETTING TO KNOW YOUR VEHICLE
To Lock/Unlock The Doors
To lock all of the doors, push and release the lock
button once. Push and release the front unlock
button on key fob once to unlock only the front
doors (figure 1) or push and release the unlock
button on key fob once to unlock all doors (figure
2). Push and release the cargo unlock button on
key fob once to unlock the cargo area (rear lateral
sliding doors and rear door). The doors can also
be locked and unlocked manually by using the
mechanical key.
When the doors are unlocked, the turn signals will
flash. When the doors are locked, the turn signals will
flash and the horn will chirp (if equipped and activated
through the Uconnect Settings
Ú
page 120). If a door
is open when the lock button is pushed, the turn signal
lights will flash at an increased rate to indicate that a
door is still open.
Key Left Vehicle Feature
If a valid key fob is no longer detected inside the
vehicle while the vehicle’s ignition system is in the
ON/RUN or START position, the message “Key Fob
Has Left The Vehicle” will be shown in the
instrument cluster display along with an interior
chime. An exterior audible and visual alert will also
be activated to warn the driver. The vehicle’s horn will rapidly chirp three times
along with a single flash of the vehicle’s exterior
lights.
NOTE:
The doors have to be open and then closed in
order for the vehicle to check for the presence of
a key fob; the Key Left Vehicle feature will not
activate until all of the doors are closed.
These alerts will not be activated in situations
where the vehicle’s engine is left running with
the key fob inside.
Replacing The Battery In The Key Fob
The replacement battery is one CR2032 battery.
NOTE:
Customers are recommended to use a battery
obtained from Mopar®. Aftermarket coin
battery dimensions may not meet the original
OEM coin battery dimensions.
Perchlorate Material — special handling may apply.
See
www.dtsc.ca.gov/hazardouswaste/
perchlorate
for further information.
Do not touch the battery terminals that are on
the back housing or the printed circuit board.
1. Remove the emergency key (2) by sliding the
emergency key release (1) on the back of the
key fob and pulling the emergency key out
with your other hand.
Emergency Key Removal
1 — Emergency Key Release Button
2 — Emergency Key
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GETTING TO KNOW YOUR VEHICLE15
2. Separate the key fob halves using a #2 flat blade screwdriver or a coin, and gently pry the
two halves of the key fob apart. Make sure not
to damage the seal during removal.
Separating Case With A Coin
Key Fob Battery Replacement
3. Remove the back cover to access and replace
the battery. When replacing the battery, match
the (+) sign on the battery to the (+) sign on the
inside of the battery clip, located on the back
cover. Avoid touching the new battery with your
fingers. Skin oils may cause battery deterio -
ration. If you touch a battery, clean it with
rubbing alcohol.
4. To assemble the key fob case, snap the two halves together.
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by an
authorized dealer.
NOTE:Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
Duplication of keys may be performed at an
authorized dealer. The VIN is required for
authorized dealer replacement of keys.
NOTE:Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle.
Once a Sentry Key has been programmed to a
vehicle, it cannot be programmed to any other
vehicle. When having the Sentry Key Immobilizer
system serviced, bring all vehicle keys with you to
an authorized dealer.
WARNING!
The integrated key fob contains a coin cell
battery. Do not ingest the battery; there is a
chemical burn hazard. If the coin cell battery is
swallowed, it can cause severe internal burns
in just two hours and can lead to death.
If you think a battery may have been swal-
lowed or placed inside any part of the body,
seek immediate medical attention.
Keep new and used batteries away from chil -
dren. If the battery compartment does not
close securely, stop using the product and
keep it away from children.
WARNING!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.
Always remember to place the ignition in the
OFF position.
2
22_VF_OM_EN_USC_t.book Page 15
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16GETTING TO KNOW YOUR VEHICLE
SENTRY KEY
The Sentry Key Immobilizer System prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed or
activated. Operation is automatic, regardless of
whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation. Therefore,
only key fobs that are programmed to the vehicle
can be used to start and operate the vehicle.
The system will shut the engine off in two seconds
if an invalid key fob is used to start the engine.
If the Vehicle Security Light is on after the ignition
is placed in the ON/RUN position, it indicates that
there is a problem with the electronics.
All of the keys provided with your new vehicle have
been programmed to the vehicle electronics.
NOTE:A key fob that has not been programmed is also
considered an invalid key Úpage 256.
IGNITION SWITCH
KEYLESS ENTER ‘N GO™ IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button as long as
the key fob is in the passenger compartment.
The START/STOP ignition button has three
operating modes. The three modes are OFF,
ON/RUN, and START.
START/STOP Ignition Button
The push button ignition can be placed in the
following modes:
OFF
The engine is stopped
Some electrical devices (e.g. power locks,
alarm, etc.) are still available
ON/RUN
Driving position
All electrical devices are available (e.g. climate
controls, heated seats, etc.)
START
The engine will start (when foot is on the brake)
NOTE:
If the ignition switch does not change the mode by
pushing the button, the key fob may have a low or
depleted battery. In this situation, a backup method
can be used to operate the ignition switch. Put the
nose side (side opposite of the mechanical key) of
the key fob against the START/STOP ignition button
and push to operate the ignition switch.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket Remote
Starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
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GETTING TO KNOW YOUR VEHICLE17
(Continued)
Backup Starting Method
NOTE:
The key fob may not be detected by the vehicle
Keyless Enter ‘n Go™ system if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal and prevent the Keyless Enter ‘n
Go™ system from starting the vehicle.
For more information on normal engine starting,
see Ú
page 69.
When opening the driver's door and the ignition
is in the ON/RUN position (engine not running),
a chime will sound to remind you to place the
ignition in the OFF position. In addition to the
chime, the message “Vehicle ON” will display in
the cluster.
The ignition will automatically switch to the OFF
position if the following vehicle conditions last
for 30 minutes: ignition placed in ON/RUN posi -
tion, gear is in PARK and engine is off.
REMOTE START — IF EQUIPPED
This system uses the key fob to start the
engine conveniently from outside the
vehicle while still maintaining security.
The system has a range of approximately
300 ft (91 m).
Remote Start is used to defrost windows in cold
weather, and to reach a comfortable climate in all
ambient conditions before the driver enters the
vehicle.
NOTE:Obstructions between the vehicle and the key fob
may reduce this range Ú page 256.
WARNING!
When exiting the vehicle, always remove the
key fob from the vehicle and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child or
others could be seriously or fatally injured. Chil -
dren should be warned not to touch the parking
brake, brake pedal or the gear selector.
Do not leave the key fob in or near the vehicle, or
in a location accessible to children, and do not
leave the Keyless Enter ‘n Go™ Ignition in the
ON/RUN position. A child could operate power
windows, other controls, or move the vehicle.
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation for thieves.
Always remove key fob from the vehicle and lock
all doors when leaving the vehicle unattended.
WARNING!
2
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