light RAM PROMASTER 2023 Owners Manual

IN CASE OF EMERGENCY195
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls. If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console lights located within the
SOS and ASSIST buttons will continuously illumi
-
nate red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware
are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail
-
able or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator

LTE (voice/data) or 4G (data) network congestion

Weather
Buildings, structures, geographic terrain, or
tunnels

The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s elec -
trical system. This may prevent your vehicle from
sending a signal to initiate an emergency call.
To avoid interference that can cause the SOS Call
system to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system
or modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.

Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services.
If the overhead console light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module turns
on the air bag Warning Light on the instrument
panel if a malfunction in any part of the
system is detected. If the Air Bag Warning
Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system
immediately.
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202IN CASE OF EMERGENCY
3. Place the wrench handle and lug bolt adapter on the jack screw and turn clockwise until the
jack head is properly engaged in the described
location. Do not raise the vehicle until you are
sure the jack is securely engaged.
4. Raise the vehicle by turning the jack screw clockwise, using the wrench handle and lug
bolt adapter. Raise the vehicle only until the
tire just clears the surface and enough
clearance is obtained to install the spare tire.
Minimum tire lift provides maximum stability. 5. Remove the wheel lug bolts. For vehicles with
wheel covers, remove the cover from the
wheel by hand. Do not pry the wheel cover off.
Then pull the wheel off the hub.
6. Install the spare tire. Lightly tighten the wheel lug bolts.

Mounting Spare Tire

NOTE:Do not install the wheel cover on the spare tire.
7. Lower the vehicle by turning the jack screw left, making sure it is securely on the ground.
Tighten the lug nuts/bolts in a star pattern
until each nut/bolt has been tightened twice.
Ensure that the socket is fully engaged on
the lug nut/bolt (do not insert it halfway)
Úpage 269.

Torque Patterns

8. Lower the jack to its fully-closed position.
9. Stow the damaged wheel/spare tire by reinstalling the wheel retainer and using the
cable winch mechanism to securely tighten
under the vehicle before driving.WARNING!
Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on
you. You could be crushed. Never get any part of
your body under a vehicle that is on a jack. If you
need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off the
jack and hurt someone near it. Raise the vehicle
only enough to remove the tire.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the wheel nuts fully until the
vehicle has been lowered. Failure to follow this
warning may result in serious injury.
CAUTION!
Be sure to mount the spare tire with the valve
stem facing outward. The vehicle could be
damaged if the spare tire is mounted incorrectly.

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221
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indicator
system will remind you that it is time to take your
vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil change
indicator message will illuminate in the instrument
cluster. This means that service is required for your
vehicle. Operating conditions such as frequent
short-trips, trailer tow, and extremely hot or cold
ambient temperatures will influence when the “Oil
Change Required” message is displayed. Have the
vehicle serviced as soon as possible, within the next
500 miles (805 km).
An authorized dealer will reset the oil change
indicator message after completing the scheduled
oil change. If a scheduled oil change is performed
by someone other than an authorized dealer, the
message can be reset by referring to the steps
described under Instrument Cluster Display
Ú
page 57.
NOTE:Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for fleet
customers. Once A Month Or Before A Long Trip:
Check engine oil level
Check windshield washer fluid level
Check the tire pressures and look for unusual
wear or damage. Rotate at the first sign of irreg
-
ular wear, even if it occurs before the oil indi -
cator system turns on
Check the fluid levels of the coolant reservoir,
and brake master cylinder and fill as needed
Check function of all interior and exterior lights
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226SERVICING AND MAINTENANCE
(Continued)
CHECKING OIL LEVEL
To ensure proper engine lubrication, the engine oil
must be maintained at the correct level. Check the
oil level at regular intervals, such as every fuel
stop. The best time to check the engine oil level is
about five minutes after a fully warmed up engine
is shut off.
Checking the oil while the vehicle is on level ground
will improve the accuracy of the oil level readings.
There are four possible dipstick types:
Crosshatched zone.
Crosshatched zone marked SAFE.
Crosshatched zone marked with MIN at the low
end of the range and MAX at the high end of the
range.
Crosshatched zone marked with dimples at the
MIN and the MAX ends of the range.
NOTE:Always maintain the oil level within the crosshatch
markings on the dipstick.
Adding 1 qt (1 L) of oil when the reading is at the
low end of the dipstick range will raise the oil level
to the high end of the range marking.
ADDING WASHER FLUID
The fluid reservoir is located in the engine
compartment and should be checked at regular
intervals. Fill the reservoir with windshield washer
solvent (not radiator antifreeze) and operate the
system for a few seconds to flush out any residual
water.
The washer fluid reservoir will hold a full gallon of
fluid when the Low Washer Fluid Light illuminates.
WARNING!
Never smoke while working in the engine
compartment: gas and flammable vapors may
be present, with the risk of fire.
Be very careful when working in the engine
compartment when the engine is hot: you may
get burned. Do not get too close to the radiator
cooling fan: the electric fan may start; danger
of injury. Scarves, ties and other loose clothing
might be pulled by moving parts.
CAUTION!

Be careful not to confuse the various types of
fluids while topping up: they are not compatible
with each other! Topping up with an unsuitable
fluid could severely damage your car.

The oil level must never exceed the MAX mark.
Always top up using engine oil of the same
specifications as that already in the engine.
If the engine oil is being topped up, wait for the
engine to cool down before loosening the filler
cap, particularly for vehicles with aluminum
caps (if equipped). WARNING: risk of burns!
Overfilling or underfilling the crankcase will
cause aeration or loss of oil pressure. This
could damage your engine.
CAUTION!
CAUTION!
Overfilling or underfilling the crankcase will
cause aeration or loss of oil pressure. This could
damage your engine.
WARNING!
Commercially available windshield washer
solvents are flammable. They could ignite and
burn you. Care must be exercised when filling or
working around the washer solution.

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SERVICING AND MAINTENANCE235
If an examination of your engine compartment
shows no evidence of radiator or hose leaks, the
vehicle may be safely driven. The vapor will soon
dissipate.
Do not overfill the coolant expansion bottle.
Check the coolant freeze point in the radiator
and in the coolant expansion bottle. If engine
coolant needs to be added, the contents of the
coolant expansion bottle must also be protected
against freezing.
If frequent engine coolant additions are
required, the cooling system should be pressure
tested for leaks.
Maintain engine coolant concentration at a
minimum of 50% OAT coolant (conforming to
MS.90032) and distilled water for proper corro -
sion protection of your engine which contains
aluminum components.
Make sure that the coolant expansion bottle
overflow hoses are not kinked or obstructed.
Keep the front of the radiator clean. If your
vehicle is equipped with air conditioning, keep
the front of the condenser clean.
Do not change the thermostat for Summer or
Winter operation. If replacement is ever neces -
sary, install ONLY the correct type thermostat.
Other designs may result in unsatisfactory
engine cooling performance, poor gas mileage,
and increased emissions.
BRAKE SYSTEM
In order to ensure brake system performance, all
brake system components should be inspected
periodically Ú page 222.
Fluid Level Check — Brake Master Cylinder
The fluid level of the master cylinder should be
checked when performing under the hood service
or immediately if the Brake System Warning Light
indicates system failure. If necessary, add fluid to
bring level within the designated marks on the side
of the reservoir of the brake master cylinder. Be
sure to clean the top of the master cylinder area
before removing cap. With disc brakes the fluid
level can be expected to fall as the brake linings
wear. However, an unexpected drop in fluid level
may be caused by a leak and a system check
should be conducted Ú page 273.
WARNING!

Riding the brakes can lead to brake failure and
possibly a collision. Driving with your foot resting or
riding on the brake pedal can result in abnormally
high brake temperatures, excessive lining wear, and
possible brake damage. You would not have your full
braking capacity in an emergency.

WARNING!
Use only the manufacturer recommended
brake fluid Úpage 273. Using the wrong type
of brake fluid can severely damage your brake
system and/or impair its performance. The
proper type of brake fluid for your vehicle is
also identified on the original factory installed
hydraulic master cylinder reservoir.
To avoid contamination from foreign matter or
moisture, use only new brake fluid or fluid that
has been in a tightly closed container. Keep
the master cylinder reservoir cap secured at
all times. Brake fluid in an open container
absorbs moisture from the air resulting in a
lower boiling point. This may cause it to boil
unexpectedly during hard or prolonged
braking, resulting in sudden brake failure.
This could result in a collision.
Overfilling the brake fluid reservoir can result
in spilling brake fluid on hot engine parts,
causing the brake fluid to catch fire. Brake
fluid can also damage painted and vinyl
surfaces, care should be taken to avoid its
contact with these surfaces.

Do not allow petroleum-based fluid to contami -
nate the brake fluid. Brake seal components could
be damaged, causing partial or complete brake
failure. This could result in a collision.

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242SERVICING AND MAINTENANCE
Interior Fuses
The interior fuse panel is part of the Body Control
Module (BCM) and is located on the driver's side
under the instrument panel.
NOTE:Please contact an authorized dealer for BCM fuse
replacement.

Fuse PanelFuse Panel Cavity Locations

CavityMini Fuse Description
F315 Amp Beige INT/A
F33 7.5 Amp Brown +30 TTM
F34 7.5 Amp Brown Clearance Lights
F36 15 Amp Blue +30 (ACM / USB Power Out / USB Recharge / TBM / RRM / DLC)
F37 7.5 Amp Brown INT (IPC – DASM / AEB)
F38 20 Amp Yellow Central Locking
F42 5 Amp Beige INT (BSM / BRAKE NC) / EPS
F43 20 Amp Yellow Bi-Directional Washer Pump
F47 20 Amp Yellow Driver Power Window
F48 20 Amp Yellow Passenger Power Window
F49 5 Amp Beige INT (RRM / TTM / SBDU / XAN / JHC / RFX)
F50 7.5 Amp Brown INT (ORC)
F51 7.5 Amp Brown INT (REAR CAMERA-AUX) / HALF / DRVM/ PAM / CVPM / EMC / TCM / STM / ASS / SGW

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246SERVICING AND MAINTENANCE
Replacing Exterior Bulbs
HEADLAMPS LOW BEAM AND HIGH BEAM
See the following steps to replace:

1. Disconnect the negative battery terminal.

2. Remove the headlamp retaining screws.
3. Remove the headlamp assembly from the
vehicle (by moving the headlamp to release
the lower slides from the headlamp mounting
on the vehicle).
4. Disconnect the headlamp harness electrical connector.
5. Remove appropriate plastic cap from the back of the headlamp housing.
6. Detach the wire connector from the bulb.
7. Rotate the bulb counterclockwise and remove it from the reflector.
8. Install a new bulb.
9. Rotate the new bulb clockwise to lock it in place.
10. Reinstall the wire connector.
11. Reinstall the access cap and rotate to lock into place.
12. Connect the headlamp harness electrical connector. 13. Carefully reinstall headlamp in the same
position on the vehicle, so as not to affect
headlamp aiming.
14. Reinstall the headlamp screws.
15. Connect the negative battery terminal.
16. Check lights to make sure they are operating correctly.
FRONT TURN SIGNAL/PARKING LAMPS
See the following steps to replace:

1. Remove one retaining screw on the lower headlamp filler panel. Remove filler panel.

2. Remove two retaining screws on the upper headlamp filler panel. Remove filler panel.
3. Remove one upper retaining screw from the headlamp housing.
4. Remove two lower retaining screws from the headlamp housing.
5. Pull Headlamp forward, disconnect the harness electrical connector and remove the
headlamp assembly from vehicle.
6. Rotate the bulb counterclockwise and remove.
7. Install the bulb into socket, and rotate bulb/ socket clockwise into lamp locking it in place.
8. Carefully reinstall headlamp in the same position on the vehicle, so as not to affect
headlamp aiming. 9. Install the one upper retaining screw on
headlamp housing.
10. Install the two lower retaining screws on headlamp housing.
11. Carefully reinstall the lower headlamp filler panel and one retaining screw.
12. Carefully reinstall the upper headlamp filler panel and two retaining screws.DAYTIME RUNNING LAMP (DRL)/FRONT SIDE
MARKER LAMP
See the following steps to replace:

1. Remove one retaining screw on the lower headlamp filler panel. Remove filler panel.

2. Remove two retaining screws on the upper headlamp filler panel. Remove filler panel.
3. Remove one upper retaining screw from the headlamp housing.
4. Remove two lower retaining screws from the headlamp housing.
5. Pull Headlamp forward, disconnect the harness electrical connector and remove the
headlamp assembly from vehicle.
6. Remove the (DRL), side marker bulb by pulling straight out.
7. Replace lamp as required and lock in place.
8. Reinstall plastic cap.

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SERVICING AND MAINTENANCE247
9. Carefully reinstall headlamp in the same position on the vehicle, as not to affect
headlamp aiming.
10. Install the one upper retaining screw on the headlamp housing.
11. Install the two lower retaining screws on the headlamp housing.
12. Carefully reinstall the lower headlamp filler panel and one retaining screw.
13. Carefully reinstall the upper headlamp filler panel and two retaining screws.
See an authorized dealer for LED bulb
replacement.
FRONT FOG LAMPS
See the following steps to replace:

1. Turn front wheels inboard to access cover in wheel liner.

2. Open the cover on the front of the wheel liner.
3. Remove connection and replace the bulb.
4. Connect the wire and rotate bulb/socket clockwise into lamp locking it in place.
5. Reinstall the plastic cap and close the cover on the wheel liner. See an authorized dealer for LED bulb
replacement.
FRONT, REAR ROOF LAMPS
See the following steps to replace:

1. Remove two screw and remove the lamp
assembly.

2. Remove the socket bulb by turning counter -
clockwise.
3. Remove bulb and replace as needed.
4. Reinstall the bulb socket and rotate clockwise to lock in place.
5. Reinstall lamp.
REAR TAIL, STOP, BACKUP, TURN SIGNAL AND
REAR SIDE MARKER LAMPS
See the following steps to replace:

1. Open rear doors.

2. Remove the seven (7) fasteners from the rear access cover and remove cover to gain access
to the tail lamp assembly fasteners.
Rear Access Cover

3. Remove the two (2) 17 mm tail lamp assembly fasteners.
4. Disconnect the tail lamp harness connector and remove tail light assembly from the
vehicle.
5. Remove the tail/stop, turn signal, backup and rear side marker bulb/socket by rotating
counterclockwise.
6. Remove the bulb and replace as needed.
7. Reinstall bulb/socket and rotate clockwise to lock in place.
8. Reinstall lamp.
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248SERVICING AND MAINTENANCE
Replacing Interior Bulbs
CARGO LAMP
See the following steps to replace:

1. Using a suitable tool, remove either the lamp
above the back door or the sliding door lamp
as needed and disconnect it.

Rear Cargo Lamp Bulb Access

2. Using a suitable tool, pull open the metal bulb access on the back of the housing.
Cargo Lamp Bulb Location

3. Remove and install the replacement bulb.
4. Close the bulb access, connect the lamp and install the lamp into place.
DOME LAMPS
See the following steps to replace:

1. Using a suitable tool, insert the tip at the location shown and press inward to the lamp
to relieve the spring tension. This will allow
you to easily drop the dome lamp assembly
from its bracket and disconnect the lamp.
Dome Lamp Assembly Location

2. Using a suitable tool, flex the housing to lift the light pod cover away from the unit.

Dome Lamp Light Pod Cover

1 — Spring Tension Relief Access
2 — Dome Lamp Assembly

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SERVICING AND MAINTENANCE249
3. Remove and replace the bulbs as needed.

Dome Lamp Light Bulbs

4. Close the housing cover making sure it snaps together properly and connect the lamp.
5. Install overhead console into place making sure to seat the assembly’s forward end first
and then snapping it flush so that the tension
spring is fully seating in the housing.
TIRES
TIRE SAFETY INFORMATION
Tire safety information will cover aspects of
the following information: Tire Markings, Tire
Identification Numbers, Tire Terminology and
Definitions, Tire Pressures, and Tire Loading.
Tire Markings

Tire Markings

NOTE:
P (Passenger) — Metric tire sizing is based on US
design standards. P-Metric tires have the letter
“P” molded into the sidewall preceding the size
designation. Example: P215/65R15 95H.
European — Metric tire sizing is based on Euro -
pean design standards. Tires designed to this
standard have the tire size molded into the side -
wall beginning with the section width. The letter
"P" is absent from this tire size designation.
Example: 215/65R15 96H.
LT (Light Truck) — Metric tire sizing is based on
US design standards. The size designation for
LT-Metric tires is the same as for P-Metric tires
except for the letters “LT” that are molded into
the sidewall preceding the size designation.
Example: LT235/85R16.
Temporary spare tires are designed for tempo -
rary emergency use only. Temporary high pres -
sure compact spare tires have the letter “T” or
“S” molded into the sidewall preceding the size
designation. Example: T145/80D18 103M.
High flotation tire sizing is based on US design
standards and it begins with the tire diameter
molded into the sidewall. Example: 31x10.5
R15 LT.
1 — US DOT Safety Standards
Code (TIN)
2 — Size Designation
3 — Service Description
4 — Maximum Load
5 — Maximum Pressure
6 — Treadwear, Traction and
Temperature Grades
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