light RAM PROMASTER 2023 Owners Manual

CUSTOMER ASSISTANCE277
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as
a result of a mechanical breakdown, Roadside
Assistance will dispatch a towing service to
transport your vehicle to the closest authorized
Chrysler, Dodge, Jeep®, or Ram dealer. If you
choose to go to another dealer, you will be
responsible for the cost if the extra distance
exceeds 10 miles.
FCA US LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983
French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special Telecommu -
nication Devices for the Deaf (TDD) equipment
at its customer center. Any hearing or speech
impaired customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479.

Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY teletypewriter
users, dial 711 and for Voice callers, dial
1-800-855-0511 to connect with a Bell Relay Service
operator.

SERVICE CONTRACT
You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC’s New Vehicle
Limited Warranty expires. The Mopar® Vehicle
Protection plans are the ONLY vehicle extended
protection plans authorized, endorsed and backed
by FCA US LLC to provide additional protection
beyond your vehicle’s warranty. If you purchased a
Mopar® Vehicle Protection Plan, you will receive
Plan Provisions and an Owner Identification Card in
the mail within three weeks of the vehicle delivery
date. If you have any questions about the service
contract, call FCA US LLC's Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001
English/(800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
investment when you purchased the vehicle.
An authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with
the ownership experience.
10

23_VF_OM_EN_USC_t.book Page 277

283
INDEX
A
Active Driving Assist....................................... 100Active Speed Limiter........................................ 86Adaptive Cruise Control (ACC)
(Cruise Control)................................................ 87Adding Engine Coolant (Antifreeze)............... 233Adding Washing Fluid.................................... 226Additives, Fuel............................................... 271Air Bag........................................................... 179Air Bag Operation...................................... 180Air Bag Warning Light................................ 178Enhanced Accident Response...................220Event Data Recorder (EDR)....................... 220If Deployment Occurs................................ 183Maintaining Your Air Bag System.............. 184Maintenance............................................. 184Side Air Bags............................................. 180Transporting Pets...................................... 190Air Bag Light..................................65, 178, 190Air Cleaner, Engine (Engine Air
Cleaner Filter)...................................... 228, 229Air Conditioner Maintenance......................... 229Air Conditioner Refrigerant.................. 229, 230Air Conditioner System.................................. 229Air Conditioning Filter............................. 43, 230Air Conditioning, Operating Tips................ 43, 44
Air Filter........................................................ 228Air PressureTires......................................................... 256AlarmSecurity Alarm...................................... 20, 68Alarm SystemSecurity Alarm............................................. 20Alterations/ModificationsVehicle........................................................... 8Antifreeze (Engine Coolant)................. 233, 273Disposal................................................... 234Anti-Lock Brake System (ABS)...................... 152Anti-Lock Warning Light................................... 68Assist, Hill Start............................................. 155Audio Systems (Radio).................................. 133Auto Down Power Windows............................. 49Auto Up Power Windows.................................. 49Automatic Door Locks...................................... 23Automatic Headlights....................................... 34Automatic High Beams.................................... 34Automatic Transmission.........................81, 236Adding Fluid.............................................. 236Fluid And Filter Change............................ 236Fluid Change............................................ 236Fluid Level Check..................................... 236
Fluid Type........................................ 236, 274Special Additives...................................... 236AUX Cord..........................................................45Auxiliary Driving Systems.............................. 158
B
Base / Midline Instrument Cluster
S
............53Battery................................................... 66, 227Charging System Light.................................66Keyless Key Fob Replacement....................14Belts, Seat.................................................... 190Blind Spot Monitoring................................... 158Body Builders Guide........................................... 8Body Mechanism Lubrication........................ 231B-Pillar Location............................................ 253Brake Assist System..................................... 153Brake Control System, Electronic.................. 153Brake Fluid........................................... 235, 274Brake System....................................... 235, 269Anti-Lock (ABS)......................................... 152Fluid Check............................................... 235Master Cylinder........................................ 235Parking........................................................78Warning Light...............................................6611

23_VF_OM_EN_USC_t.book Page 283

284 Brake/Transmission Interlock
......................... 81Bulb Replacement......................................... 244Bulbs, Light.......................................... 191, 244
C
Camera, Rear...................................... 119, 120Capacities, Fluid............................................ 273Caps, Filler Fuel........................................................... 122Oil (Engine)................................................ 225Radiator (Coolant Pressure)...................... 234Car Washes................................................... 266Carbon Monoxide Warning............................ 192Cargo Area Cover............................................. 51Cargo Compartment........................................ 51Cargo Light...................................................... 36Cellular Phone............................................... 151Certification Label......................................... 123Change Engine Oil — If Equipped
S
.............. 57Change Oil Indicator........................................ 57Changing A Flat Tire....................................... 196Chart, Tire Sizing............................................ 250Check Engine Light (Malfunction
Indicator Light)................................................ 74Checking Your Vehicle For Safety.................. 189Checks, Safety............................................... 189Child Restraint............................................... 185
Child RestraintsBooster Seats........................................... 187Child Seat Installation.............................. 189Infant And Child Restraints....................... 186Older Children And Child Restraints......... 187Clean Air Gasoline......................................... 271CleaningWheels..................................................... 262Climate Control................................................ 40Manual........................................................ 40Rear............................................................. 43Cold Weather Operation.................................. 76Compact Spare Tire...................................... 260Contract, Service.......................................... 277Cooling Pressure Cap (Radiator Cap)............ 234Cooling System............................................. 233Adding Coolant (Antifreeze)...................... 233Coolant Level................................... 233, 234Cooling Capacity....................................... 273Disposal Of Used Coolant......................... 234Drain, Flush, And Refill............................. 233Inspection................................................. 234Points To Remember................................ 234Pressure Cap............................................ 234Radiator Cap............................................ 234Selection Of Coolant (Antifreeze)..... 233, 273Corrosion Protection..................................... 265Cruise Control (Speed Control)................. 87, 88
Cruise Light......................................................72Customer Assistance.................................... 275Customer Programmable Features............... 134Cybersecurity................................................ 133
D
Dealer Service............................................... 227Defroster, Windshield................................... 190Diagnostic System, Onboard............................74Dimmer Control Switch....................................37Dimmer SwitchHeadlight.....................................................34DipsticksAutomatic Transmission........................... 236Oil (Engine)............................................... 226Disable Vehicle Towing................................. 219DisposalAntifreeze (Engine Coolant)...................... 234Door Ajar..........................................................66Door Ajar Light.................................................66Door Locks.......................................................21Automatic....................................................23Doors...............................................................21Driver’s Seat Back Tilt......................................23DrivingThrough Flowing, Rising, Or Shallow Standing Water
.................................................... 131Drowsy Driver Detection................................ 157

23_VF_OM_EN_USC_t.book Page 284

285
E
Electric Brake Control System
....................... 153Electric Parking Brake..................................... 78Electric Remote Mirrors................................... 32Electrical Power Outlets................................... 46Electronic Speed Control (Cruise Control)........ 88Electronic Stability Control (ESC)...................154Electronic Throttle Control Warning Light........ 67Emergency Braking........................................ 167Emergency, In Case Of Freeing Vehicle When Stuck...................... 218Jacking...................................................... 196Jump Starting............................................ 214Emission Control System Maintenance........... 74Engine........................................................... 225Air Cleaner................................................. 228Block Heater............................................... 77Break-In Recommendations........................ 78Checking Oil Level..................................... 226Compartment............................................ 225Compartment Identification...................... 225Coolant (Antifreeze)......................... 233, 273Cooling...................................................... 233Exhaust Gas Caution................................. 192Fails To Start............................................... 77Flooded, Starting......................................... 77Fuel Requirements.......................... 270, 273Jump Starting............................................ 214
Oil.................................................... 228, 273Oil Filler Cap............................................. 225Oil Filter.................................................... 228Oil Selection.................................... 228, 273Oil Synthetic............................................. 228Overheating.............................................. 216Starting........................................................ 76Enhanced Accident Response Feature......... 220Entry System, Illuminated................................ 38Ethanol......................................................... 271Exhaust Gas Cautions................................... 192Exhaust System................................... 192, 232Exterior Lights.........................................33, 191
F
FiltersAir Cleaner
................................................ 228Air Conditioning..................................43, 230Engine Oil................................................. 228Engine Oil Disposal................................... 228FlashersHazard Warning........................................ 193Turn Signals............................................. 191Flat Tire Changing................................ 249, 260Flat Tire Stowage................................. 249, 260Flooded Engine Starting................................... 77Fluid Capacities............................................ 273Fluid Leaks................................................... 191
Fluid Level ChecksAutomatic Transmission........................... 236Brake........................................................ 235Cooling System......................................... 233Engine Oil................................................. 226Fog Lights........................................................35Fold-Flat Seats.................................................23Forward Collision Warning............................ 164Four-Way Hazard Flasher.............................. 193Freeing A Stuck Vehicle................................. 218Fuel............................................................... 270Additives................................................... 271Clean Air................................................... 271Ethanol..................................................... 271Filler Cap (Gas Cap).................................. 122Gasoline................................................... 270Materials Added....................................... 271Methanol.................................................. 271Octane Rating.................................. 270, 273Requirements.................................. 270, 273Tank Capacity........................................... 273Fuses............................................................ 236
G
Gas Cap (Fuel Filler Cap)...................... 122, 123Gasoline, Clean Air........................................ 271Gasoline, Reformulated................................ 27111

23_VF_OM_EN_USC_t.book Page 285

286 Gauges Fuel
............................................................. 69Gear Ranges.................................................... 82Gear Selector Override.................................. 217Glass Cleaning............................................... 268Gross Axle Weight Rating..................... 123, 125Gross Vehicle Weight Rating................ 123, 124GuideBody Builders................................................ 8GVWR............................................................ 123
H
HazardDriving Through Flowing, Rising, Or Shallow Standing Water
..................................... 131Hazard Warning Flashers.............................. 193Head Restraints............................................... 28HeadlightsAutomatic.................................................... 34Cleaning.................................................... 266High Beam.................................................. 34High Beam/Low Beam Select Switch.......... 34Passing........................................................ 34Switch......................................................... 33Heated Mirrors................................................ 33Heated Seats................................................... 26Heater, Engine Block....................................... 77High Beam/Low Beam Select (Dimmer)
Switch.............................................................. 34Hill Start Assist.............................................. 155
HitchesTrailer Towing........................................... 126Hood Prop........................................................ 50Hood Release.................................................. 50
I
Ignition............................................................. 16Switch.......................................................... 16Illuminated Entry.............................................. 38Immobilizer (Sentry Key).................................. 16Inside Rearview Mirror............................30, 193Instrument ClusterDescriptions................................................ 55Display......................................................... 56Display Controls........................................... 56Menu Items................................................. 57Instrument Panel Lens Cleaning................... 267Intelligent Speed Assist................................... 87Interior And Instrument Lights......................... 36Interior Appearance Care.............................. 266Interior Lights................................................... 36Intermittent Wipers (Delay Wipers).................. 39InverterPower.......................................................... 47iPod/USB/MP3 Control.................................... 45
J
Jack Location................................................ 196Jack Operation.............................................. 196Jacking And Tire Changing............................ 196
Jacking And Tire Changing
S
..................... 196Jacking And Tire Changing Instructions......... 197Jump Starting................................................ 214
K
Key Fob............................................................13Programming Additional Key Fobs...............15Key Fob Battery Service (Remote
Keyless Entry)..................................................14Key Fob Programming (Remote
Keyless Entry)..................................................15Keyless Enter ‘n Go™.......................................22Passive Entry...............................................22Keys.................................................................13Replacement...............................................15Sentry (Immobilizer).....................................16
L
Lane Change Assist..........................................35LaneSense.................................................... 116Lap/Shoulder Belts....................................... 172Latches......................................................... 191Hood............................................................50Lead Free Gasoline....................................... 270Leaks, Fluid................................................... 191Life Of Tires................................................... 258Light Bulbs........................................... 191, 244

23_VF_OM_EN_USC_t.book Page 286

287
Lights
............................................................. 191Air Bag.......................................65, 178, 190Brake Assist Warning................................ 155Brake Warning............................................ 66Bulb Replacement..................................... 244Collision Warning................................. 70, 72Cruise.......................................................... 72Daytime Running......................................... 33Dimmer Switch, Headlight.................... 33, 34Electronic Stability Program(ESP) Indicator.................................. 67, 69, 155Exterior............................................... 33, 191Fuel Cutoff Failure....................................... 72Hazard Warning Flasher............................ 193Headlights................................................... 33High Beam.................................................. 34Illuminated Entry......................................... 38Instrument Cluster...................................... 67Interior........................................................ 36Malfunction Indicator (Check Engine)......... 69Park...................................................... 34, 73Passing........................................................ 34Rear Cargo Door Open Warning Light.......... 68Seat Belt Reminder..................................... 68Security Alarm............................................. 68Service...................................................... 244Tire Pressure Monitoring (TPMS)............... 168Tow Haul..................................................... 72
TowingHookBreakdown............................... 71Traction Control........................................ 155Turn Signals.......................................33, 191Warning Instrument Cluster Descriptions.... 67Loading Vehicle................................... 123, 124Capacities................................................. 124Tires......................................................... 253LocksAutomatic Door..................................... 21, 23Low Tire Pressure System............................. 168Lubrication, Body.......................................... 231Lug Nuts/Bolts.............................................. 269
M
Maintenance Free Battery............................ 227Maintenance Schedule................................. 221Malfunction Indicator Light (Check Engine)..... 69ManualService..................................................... 279Methanol...................................................... 271Mirrors............................................................. 30Electric Remote........................................... 32Exterior Folding............................................ 31Heated......................................................... 33Outside........................................................ 31Rearview.............................................30, 193Modifications/AlterationsVehicle........................................................... 8Monitor, Tire Pressure System...................... 168Mopar Parts.................................................. 278
MP3 Control.....................................................45Multi-Function Control Lever............................33
N
New Vehicle Break-In Period............................78
O
Occupant Restraints..................................... 170Octane Rating, Gasoline (Fuel)...................... 270Oil Change Indicator.........................................57Reset...........................................................57Oil Filter, Change........................................... 228Oil Filter, Selection........................................ 228Oil Pressure Light.............................................68Oil, Engine............................................ 228, 273Capacity.................................................... 273Checking................................................... 226Dipstick..................................................... 226Disposal.................................................... 228Filter......................................................... 228Filter Disposal........................................... 228Identification Logo.................................... 228Materials Added To................................... 228Pressure Warning Light................................68Recommendation............................ 228, 273Synthetic................................................... 228Viscosity.................................................... 273Onboard Diagnostic System.............................74Operating Precautions.....................................74
11

23_VF_OM_EN_USC_t.book Page 287

288 Operator Manual Owner's Manual
........................................ 279Outside Rearview Mirrors......................... 30, 31Overheating, Engine...................................... 216
P
Paint Care...................................................... 265Parking Brake.................................................. 78ParkSenseFront And Rear.......................................... 104ParkSense Active Park Assist........................ 112ParkSense System, Rear............................... 104Passing Light................................................... 34Passive Entry................................................... 22Pedestrian Warning System.......................... 167Personal Settings............................................ 59Pets............................................................... 190Placard, Tire And Loading Information........... 253PowerInverter........................................................ 47Mirrors......................................................... 32Outlet (Auxiliary Electrical Outlet)................ 46Steering....................................................... 85Windows...................................................... 49Pregnant Women And Seat Belts...................176Preparation For Jacking....................... 196, 197
R
Radial Ply Tires.............................................. 257Radiator Cap (Coolant Pressure Cap)............ 234
RadioSound Setting........................................... 147Radio Operation............................................ 151Rain Sensitive Wiper System........................... 39Rear Camera........................................ 119, 120Rear Cross Path............................................ 161Rear ParkSense System............................... 104Rearview Mirror............................................... 30Recreational Towing..................................... 130Reformulated Gasoline................................. 271Refrigerant.................................................... 230Release, Hood................................................. 50Reminder, Seat Belt...................................... 171Remote Keyless EntryProgramming Additional Key Fobs............... 15Remote StartingExit Remote Start Mode.............................. 19Remote Starting System.................................. 18Replacement Bulbs...................................... 244Replacement Keys........................................... 15Replacement Tires........................................ 259Reporting Safety Defects.............................. 278Restraints, Child........................................... 185Restraints, Head.............................................. 28Rotation, Tires.............................................. 264
S
Safety Checks Inside Vehicle........................ 190Safety Checks Outside Vehicle..................... 191Safety Defects, Reporting............................. 278
Safety Information, Tire................................. 249Safety Tips.................................................... 189Safety, Exhaust Gas...................................... 192Schedule, Maintenance................................ 221Seat Belts............................................ 171, 190Adjustable Shoulder Belt.......................... 175Adjustable Upper Shoulder Anchorage..... 175Adjustable Upper Shoulder Belt Anchorage............................................ 175Automatic Locking Retractor (ALR)........... 176Child Restraints........................................ 185Energy Management Feature................... 176Front Seat............................... 171, 172, 174Inspection................................................. 190Lap/Shoulder Belt Operation.................... 174Lap/Shoulder Belt Untwisting................... 174Lap/Shoulder Belts................................... 172Operating Instructions.............................. 174Pregnant Women...................................... 176Rear Seat.................................................. 172Reminder.................................................. 171Untwisting Procedure................................ 174Seat Belts Maintenance................................ 267Seats................................................................23Adjustment..................................................23Heated.........................................................26Rear Folding................................................23Tilting...........................................................23Security Alarm...........................................20, 68Selection Of Coolant (Antifreeze).................. 273

23_VF_OM_EN_USC_t.book Page 288

290 Transmission Automatic
........................................... 81, 236Fluid.......................................................... 274Maintenance............................................. 236Transmission Fault Warning Light................... 68Transporting Pets.......................................... 190Tread Wear Indicators................................... 258
U
Uconnect SettingsCustomer Programmable Features
.... 22, 134Passive Entry Programming......................... 22Uniform Tire Quality Grades........................... 264Unleaded Gasoline........................................ 270Untwisting Procedure, Seat Belt.................... 174USB................................................................. 45
V
Vehicle Certification Label............................ 123Vehicle Identification Number (VIN).............. 269Vehicle Loading.......................... 123, 124, 253Vehicle Modifications/Alterations...................... 8Vehicle Storage.......................................43, 265Voice Command............................................... 29Voice Recognition System (VR)........................ 29
W
Warning Lights (Instrument Cluster
Descriptions)
.................................................... 69Warning Lights And Messages......................... 65Warranty Information.................................... 278WasherAdding Fluid.............................................. 226Washing Vehicle........................................... 266WaterDriving Through........................................ 131
Wheel And Wheel Tire Care........................... 262Wheel And Wheel Tire Trim........................... 262Wind Buffeting.................................................50Window Fogging...............................................43Windows..........................................................49Power...........................................................49Windshield Defroster.................................... 190Windshield Washers....................... 38, 39, 226Fluid.............................................................39Windshield Wiper Blades.............................. 231Windshield Wipers....................................38, 39Wipers Blade Replacement........................... 231Wipers, Intermittent.........................................39Wipers, Rain Sensitive.....................................39Wireless Charging Pad.....................................48

23_VF_OM_EN_USC_t.book Page 290