Service mode RAM PROMASTER 2023 User Guide

IN CASE OF EMERGENCY203

Reinstalling The Retainer
Damaged Wheel Stowage

10. Install the winch extension and rotate the
wrench handle clockwise until the winch
mechanism operator hears “three clicks” from
the device to indicate the wheel is properly
stowed under the vehicle.
11. Stow the jack, jack handle and winch handle tools back in the storage compartment. 12. Check the spare tire pressure as soon as
possible. Correct the tire pressure, as
required.
For vehicles with aluminum wheels:
The center cap must be pushed out from the rear
to install the retainer and stow the tire.
WHEEL COVERS
The wheel covers on the vehicle are held in place
by the wheel lug bolts and can be removed after
the wheel lug bolts are taken off.
TIRE SERVICE KIT — IF EQUIPPED
Use this QR code to access your
digital experience.
Depending on vehicle trim level,
tire service kit models may vary.
Small punctures up to 1/4 inch
(6 mm) in the tire tread can be
sealed with the Tire Service Kit.
Foreign objects (e.g., screws or nails) should not
be removed from the tire. The Tire Service Kit
can be used in outside temperatures down to
approximately -4°F (-20°C).
This kit will provide a temporary tire seal, allowing
you to drive your vehicle up to 100 miles (160 km)
with a maximum speed of 50 mph (80 km/h).
WARNING!

A loose tire or jack thrown forward in a collision or
hard stop could endanger the occupants of the
vehicle. Always stow the jack parts and the spare tire
in the places provided. Have the deflated (flat) tire
repaired or replaced immediately.

CAUTION!
Use a back-and-forth motion to remove the
hub cap. Do not use a twisting motion when
removing the hub cap, damage to the hub cap
finish may occur.
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204IN CASE OF EMERGENCY
Tire Service Kit Components And Operation

Tire Service Kit Components
Using The Mode Select Knob And Hoses
Your Tire Service Kit is equipped with the following
symbols to indicate the air or sealant mode.
Selecting Air Mode
Push in the Mode Select Knob and
turn to this position for air pump oper -
ation only.
Selecting Sealant Mode

Push in the Mode Select Knob and turn to
this position to inject the Tire Service Kit
Sealant and to inflate the tire.

Using The Power Button
Push and release the Power Button
once to turn On the Tire Service Kit.
Push and release the Power Button
again to turn Off the Tire Service Kit.
Using The Deflation Button Push the Deflation Button to reduce
the air pressure in the tire if it
becomes overinflated.
Tire Service Kit Usage Precautions
Replace the Tire Service Kit Sealant Bottle prior
to the expiration date (printed at the lower right
hand corner on the bottle label) to assure
optimum operation of the system. See the
Sealant Bottle Replacement in this section for
further information.
The Sealant Bottle is a one tire application use
and needs to be replaced after each use. Always
replace these components immediately at your
original equipment vehicle dealer.
When the Tire Service Kit sealant is in a liquid
form, clean water, and a damp cloth will remove
the material from the vehicle or tire and wheel
components. Once the sealant dries, it can
easily be peeled off and properly discarded.
For optimum performance, make sure the valve
stem on the wheel is free of debris before
connecting the Tire Service Kit.
The Tire Service Kit Sealant is only intended
to seal punctures less than 1/4 inch (6 mm)
diameter in the tread/contact surface of your
vehicle’s tires.
The Tire Service Kit Sealant is not intended to
seal punctures on the tires' side walls.
You can use the Tire Service Kit air pump to
inflate bicycle tires. The kit also comes with
two needles, located in the Accessory Storage
Compartment (on the bottom of the air pump)
for inflating sport balls, rafts, or similar inflat -
able items. However, use only the Air Pump and
make sure the Mode Select Knob is in the Air
Mode when inflating such items to avoid
injecting sealant into them.

Do not lift or carry the Tire Service Kit by the hoses.

1 — Sealant/Air Hose
2 — Hose Accessories
3 — Mode Select Knob
4 — Pressure Gauge
5 — Deflation Button
6 — Power Switch
7 — Sealant Bottle
8 — Power Plug

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206IN CASE OF EMERGENCY
Setting Up To Use Tire Service Kit:

1. Uncoil the Sealant Hose and then remove the cap from the fitting at the end of the hose.

2. Place the Tire Service Kit flat on the ground next to the deflated tire.
3. Remove the cap from the valve stem
and then screw the fitting at the end of
the Sealant Hose onto the valve stem.
4. Uncoil the Power Plug and insert the
plug into the vehicle’s 12 Volt power
outlet.
NOTE:Do not remove foreign objects (e.g., screws or
nails) from the tire.
Injecting Tire Service Kit Sealant Into The
Deflated Tire:
1. Always start the vehicle before turning
the Tire Service Kit on.

2. Ensure the Mode Select Knob is to the
Sealant Mode position. 3. After pushing the Power Button, the
sealant (white fluid) will flow from the
Sealant Bottle through the Sealant Hose
and into the tire.
NOTE:Sealant may leak out through the puncture in
the tire.
If the sealant (white fluid) does not flow within
0 – 10 seconds through the Sealant Hose:

1. Push the Power Button to turn the Tire Service
Kit off. Disconnect the Sealant Hose from the
valve stem. Make sure the valve stem is free
of debris. Reconnect the Sealant Hose to the
valve stem. Check that the Mode Select Knob
is in the Sealant Mode position and not Air
Mode. Push the Power Button to turn the Tire
Service Kit on.

2. Connect the Power Plug to a different 12 Volt power outlet in your vehicle or another vehicle,
if available. Make sure the vehicle is running
before turning the Tire Service Kit on.
3. The Sealant Bottle may be empty due to previous use. Call for assistance. If the sealant (white fluid) does flow through the
Sealant Hose:

1. Continue to operate the pump until
sealant is no longer flowing through
hose (typically takes 30 - 70 seconds).
As the sealant flows through the Sealant
Hose, the Pressure Gauge can read as high as
70 psi (4.8 bar). The Pressure Gauge will
decrease quickly from approximately 70 psi
(4.8 bar) to the actual tire pressure when the
Sealant Bottle is empty.

2. The pump will start to inject air into the
tire immediately after the Sealant Bottle
is empty. Continue to operate the pump
and inflate the tire to the cold tire
inflation pressure found on the tire and loading
information label located in the driver-side door
opening. Check the tire pressure by looking at the
Pressure Gauge.
If the tire does not inflate to at least 26 psi
(1.8 bar) within 15 minutes:
The tire is too badly damaged. Do not attempt to
drive the vehicle further. Call for assistance.

23_VF_OM_EN_USC_t.book Page 206

IN CASE OF EMERGENCY207
If the tire inflates to the recommended pressure or
is at least 26 psi (1.8 bar) within 15 minutes:
NOTE:If the tire becomes overinflated, push the Deflation
Button to reduce the tire pressure to the recom -
mended inflation pressure before continuing.

1. Push the Power Button to turn the Tire
Service Kit off.

2. Remove the speed limit label from the
Tire Service Kit and place sticker on the
steering wheel.
3. Immediately disconnect the Sealant Hose from the valve stem, reinstall the cap on the
fitting at the end of the hose, and place the Tire
Service Kit in the vehicle storage location.
Drive Vehicle: Immediately after injecting sealant
and inflating the tire, drive the vehicle
5 miles (8 km) or 10 minutes to ensure distribution of the Tire Service Kit Sealant
within the tire. Do not exceed 50 mph (80 km/h). After Driving:
Pull over to a safe location and turn on the
vehicle’s Hazard Warning Flashers.
Verify that the valve stem (on the wheel with
the deflated tire) is in a position that is near to
the ground. This will allow the Tire Service Kit
Hose to reach the valve stem and keep the Tire
Service Kit flat on the ground. This will provide
the best positioning of the kit when injecting the
sealant into the deflated tire and running the
air pump. Move the vehicle as necessary to
place the valve stem in this position before
proceeding.
Place the transmission in PARK (P) and cycle the
ignition in the OFF position.
Apply the parking brake.
NOTE:
If tire has improper inflation follow these next steps:

1. Uncoil the Sealant Hose, and then remove the
cap from the fitting at the end of the hose.

2. Place the Tire Service Kit flat on the
ground next to the deflated tire.
3. Remove the cap from the valve stem, and then screw the fitting at the end of the Sealant Hose
onto the valve stem.
4. Uncoil the Power Plug and insert the
plug into the vehicle's 12 Volt power
outlet.
5. Uncoil the Hose and screw the fitting at
the end of the hose onto the valve stem.
6. Turn the Mode Select Knob and turn to
the Air Mode position.
7. Check the pressure in the tire by reading the Pressure Gauge.
If tire pressure is less than 19 psi (1.3 bar):
The tire is too badly damaged. Do not attempt to
drive the vehicle further. Call for assistance.WARNING!

The Tire Service Kit is not a permanent flat tire
repair. Have the tire inspected and repaired or
replaced after using the Tire Service Kit. Do not
exceed 50 mph (80 km/h) until the tire is repaired
or replaced. Failure to follow this warning can result
in injuries that are serious or fatal to you, your
passengers, and others around you. Have the tire
checked as soon as possible at an authorized dealer.

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IN CASE OF EMERGENCY209
NOTE:
For sealant bottle installation, follow these
steps in reverse order.
The Sealant Bottle is a one tire application use
and needs to be replaced after each use. Always
replace these components immediately at your
original equipment vehicle dealer.

Replace the Tire Service Kit Sealant Bottle prior to
the expiration date (printed on the bottle label) to
ensure optimum operation of the system.

Sealant Bottle Expiration Date Location

ALTERNATE TIRE SERVICE KIT —
I
F EQUIPPED
Depending on vehicle trim levels, the Tire Service
Kit designs may vary and can be stored in the
driver’s door pocket or the passenger’s side
compartment area.
TIRE SERVICE KIT COMPONENTS AND
O
PERATION

Tire Service Kit Components

WARNING!

As required by current regulations, the information
on chemical substances for the protection of human
health and the environment and on the safe use
of the sealing fluid are on the packaging label.
Compliance with the indications on the label is
an essential condition to ensure the safety and
effectiveness of the product. Remember to carefully
read the label before use. The user of the product is
responsible for any damages caused by improper
use. The sealing fluid has an expiration date.
Replace the bottle if the sealant has expired.

CAUTION!
Dispose of the bottle and the sealant liquid
properly. Have them disposed of in compliance
with national and local regulations.
1 — Power Button
2 — Mode Select Knob
3 — Sealant Hose (Clear)
4 — Sealant Bottle
5 — Air Pump Hose (Black)
6 — Sealant Bottle Release Button
7 — Power Plug
8 — Pressure Gauge
9 — Deflation Button
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210IN CASE OF EMERGENCY
(Continued)
Using The Mode Select Knob And Hoses
Your Tire Service Kit is equipped with the following
symbols to indicate the air or sealant mode.
Selecting Air Mode Push in the Mode Select Knob (2) and
turn to this position for air pump oper -
ation only. Use the Black Air Pump
Hose (5) when selecting this mode.
Selecting Sealant Mode
Push in the Mode Select Knob (2) and
turn to this position to inject the Tire
Service Kit Sealant and to inflate the
tire. Use the Sealant Hose (3) when
selecting this mode.
Using The Power Button
Push and release the Power Button (1)
once to turn on the Tire Service Kit.
Push and release the Power Button (1)
again to turn Off the Tire Service Kit.
Using The Deflation Button Push the Deflation Button (9) to
reduce the air pressure in the tire if it
becomes overinflated.
TIRE SERVICE KIT USAGE PRECAUTIONS
The Sealant Bottle (4) and Sealant Hose (3)
are a one tire application use and need to be
replaced after each use. Always replace these
components immediately at your original equip -
ment vehicle dealer.
When the Tire Service Kit sealant is in a liquid
form, clean water and a damp cloth will remove
the material from the vehicle or tire and wheel
components. Once the sealant dries, it can
easily be peeled off and properly discarded.
For optimum performance, make sure the valve
stem on the wheel is free of debris before
connecting the Tire Service Kit.

You can use the Tire Service Kit air pump to inflate
bicycle tires. The kit also comes with two needles,
located in the Accessory Storage Compartment
(on the bottom of the air pump) for inflating sport
balls, rafts, or similar inflatable items. However, use
only the Air Pump Hose (5) and make sure the Mode
Select Knob (2) is in the Air Mode when inflating
such items to avoid injecting sealant into them.
The Tire Service Kit Sealant is only intended to seal
punctures less than 1/4 inch (6 mm) diameter in
the tread of your tire.
Do not lift or carry the Tire Service Kit by the hoses.

WARNING!
Do not attempt to seal a tire on the side of the
vehicle closest to traffic. Pull far enough off
the road to avoid the danger of being hit when
using the Tire Service Kit.
Do not use Tire Service Kit or drive the vehicle
under the following circumstances:
If the puncture in the tire tread is approxi -
mately 1/4 inch (6 mm) or larger.
If the tire has any sidewall damage.
If the tire has any damage from driving
with extremely low tire pressure.
If the tire has any damage from driving on
a flat tire.
If the wheel has any damage.
If you are unsure of the condition of the
tire or the wheel.
Keep Tire Service Kit away from open flames
or heat source.
A loose Tire Service Kit thrown forward in a
collision or hard stop could endanger the
occupants of the vehicle. Always stow the Tire
Service Kit in the place provided. Failure to
follow these warnings can result in injuries
that are serious or fatal to you, your passen -
gers, and others around you.

23_VF_OM_EN_USC_t.book Page 210

IN CASE OF EMERGENCY211
SEALING A TIRE WITH TIRE SERVICE KIT

(A) Whenever You Stop To Use Tire Service Kit:

1. Pull over to a safe location and turn on the
vehicle’s Hazard Warning Flashers.

2. Verify that the valve stem (on the wheel with the deflated tire) is in a position that is near to
the ground. This will allow the Tire Service Kit
Hoses (3) and (5) to reach the valve stem and
keep the Tire Service Kit flat on the ground. This will provide the best positioning of the kit
when injecting the sealant into the deflated
tire and running the air pump. Move the
vehicle as necessary to place the valve stem in
this position before proceeding.

3. Place the transmission in PARK (P) (auto transmission) or in Gear (manual transmission)
and place the ignition in the OFF position.

4. Apply the parking brake.
(B) Setting Up To Use Tire Service Kit:

1. Push in the Mode Select Knob (2) and turn to the Sealant Mode position.

2. Uncoil the Sealant Hose (3) and then remove the cap from the fitting at the end of the hose.
3. Place the Tire Service Kit flat on the ground next to the deflated tire.
4. Remove the cap from the valve stem and then screw the fitting at the end of the Sealant Hose
(3) onto the valve stem.
5. Uncoil the Power Plug (7) and insert the plug into the vehicle’s 12 Volt power outlet.
NOTE:Do not remove foreign objects (e.g., screws or
nails) from the tire.
(C) Injecting Tire Service Kit Sealant Into
The Deflated Tire:
Always start the engine before turning ON the
Tire Service Kit.
NOTE:Manual transmission vehicles must have the
parking brake engaged and the gear selector in
NEUTRAL.
After pushing the Power Button (1), the sealant
(white fluid) will flow from the Sealant Bottle (4)
through the Sealant Hose (3) and into the tire.
NOTE:Sealant may leak out through the puncture in
the tire.
If the sealant (white fluid) does not flow within
0 – 10 seconds through the Sealant Hose (3):

1. Push the Power Button (1) to turn Off the Tire Service Kit. Disconnect the Sealant Hose (3)
from the valve stem. Make sure the valve
stem is free of debris. Reconnect the Sealant
Hose (3) to the valve stem. Check that the
Mode Select Knob (2) is in the Sealant Mode
position and not Air Mode. Push the Power
Button (1) to turn On the Tire Service Kit.

2. Connect the Power Plug (7) to a different 12 Volt power outlet in your vehicle or another
vehicle, if available. Make sure the engine is
running before turning ON the Tire Service Kit.
Take care not to allow the contents of Tire
Service Kit to come in contact with hair, eyes,
or clothing. Tire Service Kit sealant is harmful
if inhaled, swallowed, or absorbed through the
skin. It causes skin, eye, and respiratory irrita -
tion. Flush immediately with plenty of water if
there is any contact with eyes or skin. Change
clothing as soon as possible, if there is any
contact with clothing.
Tire Service Kit Sealant solution contains
latex. In case of an allergic reaction or rash,
consult a physician immediately. Keep Tire
Service Kit out of reach of children. If swal -
lowed, rinse mouth immediately with plenty of
water and drink plenty of water. Do not induce
vomiting! Consult a physician immediately.
WARNING!
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212IN CASE OF EMERGENCY
3. The Sealant Bottle (4) may be empty due to previous use. Call for assistance.
NOTE:If the Mode Select Knob (2) is on Air Mode and the
pump is operating, air will dispense from the Air
Pump Hose (5) only, not the Sealant Hose (3).
If the sealant (white fluid) does flow through the
Sealant Hose (3):

1. Continue to operate the pump until sealant is no longer flowing through the hose (typically takes
30 - 70 seconds). As the sealant flows through the
Sealant Hose (3), the Pressure Gauge (8) can read
as high as 70 psi (4.8 Bar). The Pressure Gauge (8)
will decrease quickly from approximately 70 psi
(4.8 Bar) to the actual tire pressure when the
Sealant Bottle (4) is empty.

2. The pump will start to inject air into the tire immediately after the Sealant Bottle (4) is
empty. Continue to operate the pump and
inflate the tire to the pressure indicated on the
tire pressure label on the driver-side latch
pillar (recommended pressure). Check the tire
pressure by looking at the Pressure Gauge (8).
If the tire does not inflate to at least 26 psi
(1.8 Bar) pressure within 15 minutes:
The tire is too badly damaged. Do not attempt to
drive the vehicle further. Call for assistance.
NOTE:If the tire becomes overinflated, push the Deflation
Button to reduce the tire pressure to the recom -
mended inflation pressure before continuing.
If the tire inflates to the recommended pressure or
is at least 26 psi (1.8 Bar) pressure within
15 minutes:

1. Push the Power Button (1) to turn off the Tire Service Kit.

2. Remove the Speed Limit sticker from the top of the Sealant Bottle (4) and place the sticker on
the instrument panel.
3. Immediately disconnect the Sealant Hose (3) from the valve stem, reinstall the cap on the
fitting at the end of the hose, and place the Tire
Service Kit in the vehicle storage location.(D) Drive Vehicle:

Immediately after injecting sealant and inflating the
tire, drive the vehicle 5 miles (8 km) or 10 minutes to
ensure distribution of the Tire Service Kit Sealant within
the tire. Do not exceed 50 mph (80 km/h).

(E) After Driving:
Pull over to a safe location Ú page 211.

1. Push in the Mode Select Knob (2) and turn to the Air Mode position.

2. Uncoil the power plug and insert the plug into the vehicle's 12 Volt power outlet.
3. Uncoil the Air Pump Hose (5) (black in color) and screw the fitting at the end of hose onto
the valve stem.
4. Check the pressure in the tire by reading the Pressure Gauge (8).CAUTION!

The metal end fitting from Power Plug (8) may get
hot after use, so it should be handled carefully.
Failure to reinstall the cap on the fitting at the end
of the Sealant Hose (6) can result in sealant
contacting your skin, clothing, and the vehicle’s
interior. It can also result in sealant contacting
internal Tire Service Kit components which may
cause permanent damage to the kit.

WARNING!

Tire Service Kit is not a permanent flat tire repair.
Have the tire inspected and repaired or replaced
after using Tire Service Kit. Do not exceed 50 mph
(80 km/h) until the tire is repaired or replaced.
Failure to follow this warning can result in injuries
that are serious or fatal to you, your passengers, and
others around you.

23_VF_OM_EN_USC_t.book Page 212

216IN CASE OF EMERGENCY
4. Disconnect the opposite end of the positive (+)
jumper cable from the remote positive (+) post
of the discharged vehicle, and reinstall the
protective cap.
5. Close the cover of the Front Power Distribution Center.
If frequent jump starting is required to start your
vehicle you should have the battery and charging
system inspected at an authorized dealer.
BATTERY LOCATION
There are two remote jump starting posts under
the hood which is the recommended jump start
location. If access to the battery is needed, an
access panel on the driver’s side floor will allow for
battery access.
Battery Access Panel
Battery Location

IF YOUR ENGINE OVERHEATS
If the vehicle is overheating, it will need to be
serviced by an authorized dealer.
In any of the following situations, you can reduce
the potential for overheating by taking the
appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the trans -
mission in NEUTRAL (N), but do not increase the
engine idle speed while preventing vehicle
motion with the brakes.
NOTE:There are steps that you can take to slow down an
impending overheat condition:
If your Air Conditioner (A/C) is on, turn it off.
The A/C system adds heat to the engine cooling
system and turning the A/C off can help remove
this heat.
You can also turn the temperature control to
maximum heat, the mode control to floor and
the blower control to high. This allows the heater
core to act as a supplement to the radiator and
aids in removing heat from the engine cooling
system.
CAUTION!
Accessories plugged into the vehicle power
outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular devices, etc.).
Eventually, if plugged in long enough without
engine operation, the vehicle’s battery will
discharge sufficiently to degrade battery life
and/or prevent the engine from starting.

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IN CASE OF EMERGENCY219
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumper or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
NOTE:
You must ensure that the Auto Park Brake
Úpage 78 feature is disabled before towing this
vehicle to avoid inadvertent Electric Park Brake
engagement. The Auto Park Brake feature is
enabled or disabled via the customer program -
mable features in the Uconnect Settings.
Vehicles with a discharged battery, or total elec -
trical failure when the Electric Park Brake (EPB)
is engaged, will need a wheel dolly or jack to
raise the rear wheels off the ground when
moving the vehicle onto a flatbed.
The Safehold feature will engage the Electric
Park Brake whenever the driver's door is
opened (if the battery is connected, ignition is
ON, transmission is not in PARK, and brake
pedal is released). If you are towing this vehicle
with the ignition in the ON/RUN mode, you must
manually disable the Electric Park Brake each
time the driver's door is opened by pressing the
brake pedal and then releasing the EPB. If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode.
If the key fob is unavailable or the vehicle's battery
is discharged, for instructions on shifting the
automatic transmission out of PARK (P) for
towing Ú
page 217.
Towing Condition Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flat bed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
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