fuel RAM PROMASTER 2023 User Guide

GETTING TO KNOW YOUR INSTRUMENT PANEL71

As an added safety feature, your vehicle has been
equipped with a TPMS that illuminates a low tire
pressure telltale when one or more of your tires is
significantly underinflated. Accordingly, when the low
tire pressure telltale illuminates, you should stop and
check your tires as soon as possible, and inflate them
to the proper pressure. Driving on a significantly
underinflated tire causes the tire to overheat and can
lead to tire failure. Underinflation also reduces fuel
efficiency and tire tread life, and may affect the
vehicle’s handling and stopping ability.

Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if underinflation has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale.

Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the system
is not operating properly. The TPMS malfunction
indicator is combined with the low tire pressure telltale.
When the system detects a malfunction, the telltale will
flash for approximately one minute and then remain
continuously illuminated. This sequence will continue
upon subsequent vehicle start-ups as long as the
malfunction exists. When the malfunction indicator
is illuminated, the system may not be able to detect or signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of reasons,
including the installation of replacement or alternate
tires or wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the TPMS
malfunction telltale after replacing one or more tires or
wheels on your vehicle to ensure that the replacement
or alternate tires and wheels allow the TPMS to
continue to function properly.

Towing Hook Breakdown Warning Light —
If Equipped
This light illuminates when there is a
failure with the tow hook. Contact an
authorized dealer for service.
Transmission Temperature Warning Light
This warning light will illuminate to warn
of a high transmission fluid temperature.
This may occur with strenuous usage
such as trailer towing. If this light turns
on, stop the vehicle and run the engine at idle or
slightly faster, with the transmission in PARK (P) or
NEUTRAL (N), until the light turns off. Once the light
turns off, you may continue to drive normally.
CAUTION!
The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures
and warning have been established for the tire
size equipped on your vehicle. Undesirable
system operation or sensor damage may result
when using replacement equipment that is not
of the same size, type, and/or style. Aftermarket
wheels can cause sensor damage. Using
aftermarket tire sealants may cause the Tire
Pressure Monitoring System (TPMS) sensor to
become inoperable. After using an aftermarket
tire sealant it is recommended that you take
your vehicle to an authorized dealer to have
your sensor function checked.
WARNING!
If you continue operating the vehicle when the
Transmission Temperature Warning Light is
illuminated you could cause the fluid to boil over,
come in contact with hot engine or exhaust
components and cause a fire.
CAUTION!
Continuous driving with the Transmission
Temperature Warning Light illuminated will
eventually cause severe transmission damage
or transmission failure.
3

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72GETTING TO KNOW YOUR INSTRUMENT PANEL
YELLOW INDICATOR LIGHTS
Forward Collision Warning (FCW) OFF
Indicator Light — If Equipped
This indicator light will illuminate when
you switch FCW off or when driving
conditions obscure the sensor with snow,
heavy rain, or sun.
TOW/HAUL Indicator Light
This indicator light will illuminate
when TOW/HAUL mode is selected
Úpage 124.
Keyless System Failure Indicator Light
The telltale will illuminate in the event of
keyless system failure.
Contact an authorized dealer as soon as possible.
Rain Sensor Failure Indicator Light
The telltale will illuminate in the case of
failure of the automatic windshield wiper.
Contact an authorized dealer as soon as
possible.
Exterior Lights Failure Indicator Light
The telltale will illuminate to indicate a
failure on the following lights: Daytime
Running Lights (DRLs) / parking lights /
trailer turn signal indicators (if present) /
trailer lights (if present) / side lights / turn signal
indicators / rear fog light / reversing light / brake
lights / license plate lights.
The failure may be caused by a blown bulb, a blown
protection fuse, or an interruption of the electrical
connection. Replace the bulb or the relevant fuse.
Contact an authorized dealer.
Fuel Cutoff Failure Indicator Light —
If Equipped
This light will illuminate if there is a fuel
cutoff failure. If this light illuminates, take
it to an authorized dealer and have them
inspect it.
GREEN INDICATOR LIGHTS
Active Lane Management Indicator Light —
If Equipped

The Active Lane Management indicator light
illuminates solid green when both lane
markings have been detected and the
system is “armed” and ready to provide
visual and torque warnings if an unintentional lane
departure occurs
Ú
page 116.

Active Speed Limiter Set Indicator Light —
If Equipped With A Premium Instrument
Cluster
This indicator light will illuminate when
the Active Speed Limiter is on and set to
a specific speed Ú page 86.
Automatic High Beam Indicator Light —
If Equipped
This indicator shows that the automatic
high beam headlights are on Úpage 33.
Cruise Control Indicator Light —
If Equipped
This indicator light will illuminate
when the cruise control is activated
Úpage 88.
NOTE:There will be no change in the indicator light when
the desired speed is set.
Front Fog Indicator Light — If Equipped
This indicator light will illuminate when
the front fog lights are on Ú page 33.

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74GETTING TO KNOW YOUR INSTRUMENT PANEL
ONBOARD DIAGNOSTIC SYSTEM — OBD II

Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors
the performance of the emissions, engine, and
transmission control systems. When these systems are
operating properly, your vehicle will provide excellent
performance and fuel economy, as well as engine
emissions well within current government regulations.

If any of these systems require service, the OBD II
system will turn on the Malfunction Indicator Light
(MIL). It will also store diagnostic codes and other
information to assist your service technician in
making repairs. Although your vehicle will usually
be drivable and not need towing, see an authorized
dealer for service as soon as possible.
ONBOARD DIAGNOSTIC SYSTEM
(OBD II) C
YBERSECURITY

Your vehicle is required to have an OBD II and a
connection port to allow access to information related
to the performance of your emissions controls.
Authorized service technicians may need to access this
information to assist with the diagnosis and service of
your vehicle and emissions system
Ú
page 133.

EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS
In some localities, it may be a legal requirement to
pass an inspection of your vehicle's emissions
control system. Failure to pass could prevent
vehicle registration.
For states that require an Inspection and
Maintenance (I/M), this check verifies
the Malfunction Indicator Light (MIL) is
functioning and is not on when the
engine is running, and that the OBD II system is
ready for testing.
The OBD II system may not be ready if your vehicle
was recently serviced, recently had a depleted
battery or a battery replacement. If the OBD II
system should be determined not ready for the
I/M test, your vehicle may fail the test.
CAUTION!
Prolonged driving with the MIL on could cause
further damage to the emission control
system. It could also affect fuel economy and
driveability. The vehicle must be serviced
before any emissions tests can be performed.
If the MIL is flashing while the vehicle is
running, severe catalytic converter damage
and power loss will soon occur. Immediate
service is required.
WARNING!
ONLY an authorized service technician should
connect equipment to the OBD II connection
port in order to read the VIN, diagnose, or
service your vehicle.
If unauthorized equipment is connected
to the OBD II connection port, such as a
driver-behavior tracking device, it may:
Be possible that vehicle systems,
including safety related systems, could be
impaired or a loss of vehicle control could
occur that may result in an accident
involving serious injury or death.
Access, or allow others to access, infor -
mation stored in your vehicle systems,
including personal information.

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STARTING AND OPERATING77
3. If the engine fails to start within 10 seconds, place the ignition in the OFF position, wait
10 to 15 seconds to allow the starter to cool,
then repeat the “Extended Park Starting”
procedure.
4. If the engine fails to start after eight attempts, allow the starter to cool for at least
10 minutes, then repeat the procedure.
IF ENGINE FAILS TO START

If the engine fails to start after you have followed the
“Normal Starting” procedure, and the vehicle has not
experienced an extended park condition as previously
defined, it may be flooded. Push the accelerator pedal
all the way to the floor and hold it there. Crank the
engine for no more than 10 seconds. This should clear
any excess fuel in case the engine is flooded. Leave the
ignition in the ON/RUN position, release the accelerator
pedal and repeat the “Normal Starting” procedure.

AFTER STARTING
The idle speed is controlled automatically, and it
will decrease as the engine warms up.
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine, and
permits quicker starts in cold weather. Connect the
cord to a standard 110-115 Volt AC electrical
outlet with a grounded, three-wire extension cord.
The engine block heater must be plugged in at
least one hour to have an adequate warming effect
on the engine.
CAUTION!
To prevent damage to the starter, do not crank
continuously for more than 10 seconds at a
time. Wait 10 to 15 seconds before trying again.
WARNING!
Never pour fuel or other flammable liquid
into the throttle body air inlet opening in an
attempt to start the vehicle. This could result
in flash fire causing serious personal injury.
Do not attempt to push or tow your vehicle to
get it started. Vehicles equipped with an auto -
matic transmission cannot be started this
way. Unburned fuel could enter the catalytic
converter and once the engine has started,
ignite and damage the converter and vehicle.
If the vehicle has a discharged battery,
booster cables may be used to obtain a start
from a booster battery or the battery in
another vehicle. This type of start can be
dangerous if done improperly Ú page 214.
CAUTION!
To prevent damage to the starter, do not
continuously crank the engine for more than
10 seconds at a time. Wait 10 to 15 seconds
before trying again.
WARNING!

Remember to disconnect the engine block heater
cord before driving. Damage to the 110-115 Volt
electrical cord could cause electrocution.

4

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84STARTING AND OPERATING
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing
for prolonged periods with the engine running.
The engine may be started in this range. Apply the
parking brake and shift the transmission into PARK
if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy.
The transmission automatically upshifts through
all forward gears.
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), select
TOW/HAUL mode or use the Electronic Range
Select (ERS) shift control to select a lower gear
range Úpage 85. Under these conditions, using a
lower gear range will improve performance and
extend transmission life by reducing excessive
shifting and heat buildup.

During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature
improves warm-up time of the engine and transmission
to achieve maximum efficiency. During extremely cold temperatures (-16°F [-27°C] or below), operation may
briefly be limited to THIRD gear only. Normal operation
will resume once the transmission temperature has
risen to a suitable level.

Transmission Limp Home Mode

Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that
could result in transmission damage, Transmission
Limp Home Mode is activated. In this mode, the
transmission remains in THIRD gear regardless of
which forward gear is selected. PARK, REVERSE, and
NEUTRAL will continue to operate. The Malfunction
Indicator Light (MIL) may be illuminated. Transmission
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the
transmission.

In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.
CAUTION!
Before moving the transmission gear selector
out of PARK, you must turn the ignition to the
ON/RUN position, and also press the brake
pedal. Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú page 130.
For Towing A Disabled Vehicle Ú page 219.

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122STARTING AND OPERATING
(Continued)
REFUELING THE VEHICLE
The gas cap is located behind the fuel filler door on
the left side of the vehicle. If the gas cap is lost or
damaged, be sure to use the correct replacement
cap for this vehicle.

1. Open the fuel filler door.

2. Remove the fuel cap by rotating it counter-
clockwise.

Fuel Filler

3. Fully insert the fuel nozzle into the filler pipe.
4. Fill the vehicle with fuel.
NOTE:
When the fuel nozzle “clicks” or shuts off,
the fuel tank is full.
Wait five seconds before removing the fuel
nozzle to allow excess fuel to drain from the
nozzle. 5. Remove the fuel nozzle, reinstall fuel cap and
close fuel filler door.
NOTE:During fuel fill, nozzle position could affect the flow
of fuel. For best results, allow the nozzle to rest
naturally in the filler tube - do not raise the handle
to increase the fill angle.
WARNING!
Drivers must be careful when backing up even
when using the Surround View Camera. Always
check carefully behind your vehicle, and be
sure to check for pedestrians, animals, other
vehicles, obstructions, or blind spots before
backing up. You are responsible for the safety of
your surroundings and must continue to pay
attention while backing up. Failure to do so can
result in serious injury or death.
CAUTION!
To avoid vehicle damage, Surround View
should only be used as a parking aid.
The Surround View camera is unable to view
every obstacle or object in your drive path.
To avoid vehicle damage, the vehicle must be
driven slowly when using Surround View to
be able to stop in time when an obstacle is
seen. It is recommended that the driver look
frequently over his/her shoulder when using
Surround View.
WARNING!
Never have any smoking materials lit in or
near the vehicle when the fuel door is open or
the tank is being filled.
Never add fuel when the engine is running.
This is in violation of most state and federal
fire regulations and may cause the Malfunc -
tion Indicator Light to turn on.
A fire may result if fuel is pumped into a
portable container that is inside of a vehicle.
You could be burned. Always place fuel
containers on the ground while filling.
CAUTION!
Damage to the fuel system or emissions
control system could result from using an
improper fuel tank filler tube cap.
A poorly fitting fuel filler cap could let impuri -
ties into the fuel system.

23_VF_OM_EN_USC_t.book Page 122

STARTING AND OPERATING123
NOTE:
Tighten the fuel filler cap until you hear a
“clicking” sound. This is an indication that the
fuel filler cap is properly tightened.
If the gas cap is not tightened properly, the MIL
may come on. Be sure the gas cap is tightened
every time the vehicle is refueled.
LOOSE FUEL FILLER CAP MESSAGE

If the vehicle diagnostic system determines that
the fuel filler cap is loose, improperly installed, or
damaged, a “Check Fuel Cap” message will be
displayed in the instrument cluster display
Ú
page 56.
Tighten the fuel filler cap until a “clicking” sound is
heard. This is an indication that the fuel filler cap is
properly tightened.

If the problem continues, the message will appear
the next time the vehicle is started. See an
authorized dealer as soon as possible.
VEHICLE LOADING
As required by National Highway Traffic Safety
Administration regulations, your vehicle has a
certification label affixed to the driver's side door
or B-pillar.
If seats are removed for carrying cargo, do not
exceed the specified GVWR and GAWR.
VEHICLE CERTIFICATION LABEL
Your vehicle has a Vehicle Certification Label
affixed to the driver’s side B-pillar or the rear of the
driver’s door.
The label contains the following information:
Name of manufacturer
Month and year of manufacture
Gross Vehicle Weight Rating (GVWR)
Gross Axle Weight Rating (GAWR) front and rear
Vehicle Identification Number (VIN)
Type of vehicle
Month, Day, and Hour (MDH) of manufacture
The bar code allows a computer scanner to read
the VIN.

GROSS VEHICLE WEIGHT RATING (GVWR)

The GVWR is the total allowable weight of your
vehicle. This includes driver, passengers, and
cargo. The total load must be limited so that you do
not exceed the GVWR.
GROSS AXLE WEIGHT RATING (GAWR)
The GAWR is the maximum capacity of the front
and rear axles. Distribute the load over the front
and rear axles evenly. Make sure that you do not
exceed either front or rear GAWR.
TIRE SIZE
The tire size on the Vehicle Certification Label
represents the actual tire size on your vehicle.
Replacement tires must be equal to the load
capacity of this tire size.
A poorly fitting fuel filler cap may cause the
Malfunction Indicator Light (MIL) to turn on.
To avoid fuel spillage and overfilling, do not
“top off” the fuel tank after filling. When the
fuel nozzle “clicks” or shuts off, the fuel tank
is full.
CAUTION!
WARNING!
Because the front wheels steer the vehicle,
it is important that you do not exceed the
maximum front or rear GAWR. A dangerous
driving condition can result if either rating is
exceeded. You could lose control of the vehicle
and have a collision.
4

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124STARTING AND OPERATING
RIM SIZE
This is the rim size that is appropriate for the tire
size listed.
INFLATION PRESSURE
This is the cold tire inflation pressure for your
vehicle for all loading conditions up to full Gross
Axle Weight Rating (GAWR).
CURB WEIGHT
The curb weight of a vehicle is defined as the total
weight of the vehicle with all fluids, including
vehicle fuel, at full capacity conditions, and with
no occupants or cargo loaded into the vehicle. The
front and rear curb weight values are determined
by weighing your vehicle on a commercial scale
before any occupants or cargo are added.
OVERLOADING
The load carrying components (axle, springs,
tires, wheels, etc.) of your vehicle will provide
satisfactory service as long as you do not exceed
the Gross Vehicle Weight Rating (GVWR) and the
front and rear Gross Axle Weight Rating (GAWR).
The best way to figure out the total weight of your
vehicle is to weigh it when it is fully loaded and
ready for operation. Weigh it on a commercial scale
to ensure that it is not over the GVWR. Figure out the weight on the front and rear axle of
the vehicle separately. It is important that you
distribute the load evenly over the front and rear
axles.
Overloading can cause potential safety hazards
and shorten useful service life. Heavier axles or
suspension components do not necessarily
increase the vehicle's GVWR.
LOADING
To load your vehicle properly, first figure out its
empty weight, axle-by-axle and side-by-side. Store
heavier items down low and be sure you distribute
their weight as evenly as possible. Stow all loose
items securely before driving. If weighing the
loaded vehicle shows that you have exceeded
either Gross Axle Weight Rating (GAWR), but the
total load is within the specified Gross Vehicle
Weight Rating (GVWR), you must redistribute the
weight. Improper weight distribution can have an
adverse effect on the way your vehicle steers and
handles and the way the brakes operate.
NOTE:Refer to the Vehicle Certification Label affixed to
the rear of the driver's door for your vehicle's GVWR
and GAWRs.
TRAILER TOWING
In this section you will find safety tips and
information on limits to the type of towing you can
reasonably do with your vehicle. Before towing a
trailer, carefully review this information to tow your
load as efficiently and safely as possible.
To maintain the New Vehicle Limited Warranty
coverage, follow the requirements and
recommendations in this manual concerning
vehicles used for trailer towing.
COMMON TOWING DEFINITIONS
The following trailer towing related definitions
will assist you in understanding the following
information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your
vehicle. This includes driver, passengers, cargo
and tongue weight. The total load must be limited
so that you do not exceed the GVWR Ú
page 123.
Gross Combination Weight Rating (GCWR)
The GCWR is the total allowable weight of your
vehicle and trailer when weighed in combination.

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130STARTING AND OPERATING
TOWING TIPS
Before towing, practice turning, stopping, and
backing up the trailer in an area located away from
heavy traffic.
Automatic Transmission

The DRIVE range can be selected when towing.
The transmission controls include a drive strategy to
avoid frequent shifting when towing. However, if
frequent shifting does occur while in DRIVE, select
TOW/HAUL mode or select a lower gear range (using
the Electronic Range Select (ERS) shift control).

NOTE:Using TOW/HAUL mode or selecting a lower gear
range (using the ERS shift control) while operating
the vehicle under heavy loading conditions will
improve performance and extend transmission life
by reducing excessive shifting and heat buildup.
This action will also provide better engine braking.
When towing a loaded trailer up steep grades at
low speeds, holding your vehicle in FIRST gear
(using the ERS shift control) can help to avoid
transmission overheating.Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear range
(using the Electronic Range Select (ERS) shift
control) on more severe grades.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy loads.
When using the Cruise Control, if you experience
speed drops greater than 10 mph (16 km/h),
disengage until you can get back to cruising
speed.
Use Cruise Control in flat terrain and with light
loads to maximize fuel efficiency.
RECREATIONAL TOWING (BEHIND MOTORHOME)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
Towing Condition Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.

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MULTIMEDIA135
My Profile
When the My Profile button is pressed on the touchscreen, the system displays options related to the vehicle’s profiles.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
LanguageThis setting will change the language of the Uconnect system and Instrument Cluster Display.
The available languages are English, French, and Spanish.
Display Mode This setting will adjust the display for the radio to “Auto” or “Manual”. “Manual” allows for more
customization with the radio display.
Display Brightness Headlights On This setting will allow you to set the brightness when the headlights are on. To access this setting,
Display Mode must be set to “Manual”. The “+” setting will increase the brightness; the “-” will
decrease the brightness.
Display Brightness Headlights Off This setting will allow you to set the brightness when the headlights are off. To access this setting,
Display Mode must be set to “Manual”. The “+” setting will increase the brightness; the “-” will
decrease the brightness.
Set Theme This setting will allow you to change the display theme.
Units This setting will allow you to change the units. The available options are “Speed” (MPH or km/h),
“Distance” (mi or km), “Fuel Consumption” (MPG [US], MPG [UK], L/100 km, or km/L), “Pressure”
(psi, kPa, or bar), and “Temperature” (°C or °F) units of measurement independently.
Theme Mode
This setting will allow you to adjust the brightness of your theme. Setting options are “Light”, “Dark” and “Auto”.
Select to show themes in Light or Dark mode. “Auto” changes the theme with the headlights.

Touchscreen Beep This setting will allow you to turn the touchscreen beep on or off.
Show Main Category Bar Labels This setting will allow the main category bar labels to be shown on or off.
Navigation Next Turn Pop-Ups Displayed in Cluster This setting will display Navigation prompts in the Instrument Cluster Display.
Phone Pop-Ups Displayed In Cluster This setting will display smartphone notifications and messages in the Instrument Cluster Display.
5

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