key fob RAM PROMASTER 2023 User Guide

22GETTING TO KNOW YOUR VEHICLE
AUTO UNLOCK DOORS
This feature unlocks all front doors when one front
door is opened.
NOTE:If the rear or side door is open, only the rear or side
door is unlocked. Automatic Unlock On Exit Feature
If Auto Unlock is enabled within Uconnect Settings
Ú
page 134, this feature will unlock all the doors
when any door is opened if the vehicle is stopped
and in PARK.
KEYLESS ENTER ‘N GO™ — PASSIVE
E
NTRY
The Passive Entry system is an enhancement
to the vehicle’s key fob and a feature of Keyless
Enter ‘n Go™ — Passive Entry. This feature allows
you to lock and unlock the vehicle’s door(s) without
having to push the key fob lock or unlock buttons.
NOTE:
Passive Entry may be programmed on or off
within Uconnect Settings Ú page 134.
The key fob may not be detected by the vehicle
Passive Entry system if it is located next to a
mobile phone, laptop, or other electronic device;
these devices may block the key fob’s wireless
signal and prevent the Passive Entry system
from locking/unlocking the vehicle.
Passive Entry Unlock initiates illuminated
approach (low beams, license plate lamp,
position lamps) for whichever duration is set
between 0, 30, 60 or 90 seconds. Passive Entry
Unlock also initiates two flashes of the turn
signals.
If the vehicle is unlocked by Passive Entry and
no door is opened within 60 seconds, the
vehicle will relock and (if equipped) will arm
the Vehicle Security system.
To Unlock From The Driver, Passenger or Rear
Door
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the door handle, push the Passive Entry
button next to the handle to unlock the vehicle.
Unlock the front doors only if the Uconnect
setting is set to "Approach" and you press the
button located next to the front handle.
Unlock the load compartment doors only if the
Uconnect setting is set to "Approach" and you
press the button located next to the rear handle.
The Passive Entry feature will be disabled if the
Uconnect setting is set to "Off".
NOTE:
Either the load compartment and cabin
compartment or all doors will unlock when
you press Passive Entry button, depending on
the selected setting in the Uconnect system
Ú page 134.
Driving with the rear doors open can allow
poisonous exhaust gases into your vehicle.
You and your passengers could be injured by
these fumes. Keep the rear doors closed
when you are operating the vehicle.

If you are required to drive with the rear doors
open, make sure that all windows are closed and
the climate control blower control is set to a high
speed. DO NOT use the recirculation mode.

CAUTION!

An unlocked vehicle is an invitation. Always remove
the key fob from the vehicle and lock all of the doors
when leaving the vehicle unattended.

WARNING!

23_VF_OM_EN_USC_t.book Page 22

GETTING TO KNOW YOUR VEHICLE23
To Lock The Vehicle’s Doors

With one of the vehicle’s Passive Entry key fobs within
5 ft (1.5 m) of either front door handle, pushing the
Passive Entry lock button will lock the vehicle.

Push The Door Handle Button To Lock

NOTE:
After pushing the door handle button, you must
wait two seconds before you can lock or unlock
the doors, using either Passive Entry door
handle. This is done to allow you to check if the
vehicle is locked by pulling the door handle
without the vehicle unlocking.
The Passive Entry system will not operate if the
key fob battery is depleted.
When the key fob battery is low, the instru -
ment cluster will display a message indi -
cating that the key fob battery is low
Ú page 280.
AUTOMATIC DOOR LOCKS

When enabled, the door locks will lock automatically
when the vehicle's speed exceeds 12 mph (20 km/h).
The auto door lock feature can be enabled or disabled
through the Uconnect system
Ú
page 134.

STEERING WHEEL
TELESCOPING STEERING COLUMN
This feature allows you to lengthen or shorten the
steering column. The telescoping control handle is
located below the steering wheel at the end of the
steering column.

Telescoping Control Handle

To unlock the steering column, pull the control
handle up. To lengthen or shorten the steering
column, pull the steering wheel outward or push it inward as desired. To lock the steering column in
position, push the control handle down until fully
engaged.
SEATS
Seats are a part of the Occupant Restraint system
of the vehicle.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or
driving with the steering column unlocked, could
cause the driver to lose control of the vehicle.
Failure to follow this warning may result in
serious injury or death.
WARNING!
It is dangerous to ride in a cargo area, inside
or outside of a vehicle. In a collision, people
riding in these areas are more likely to be
seriously injured or killed.

Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat
belts. In a collision, people riding in these areas
are more likely to be seriously injured or killed.

Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
2

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GETTING TO KNOW YOUR VEHICLE31
NOTE:The Digital Rearview Mirror is not as effective when
driving in the following conditions:
Nighttime in low light applications
Bad weather conditions (e.g. extreme haze,
snow/slush)
If it becomes difficult to see clearly in the display,
the camera may need to be cleaned. If snow, ice,
mud, or any foreign substance builds up on the
camera lens, clean the lens, rinse with water, and
dry with a soft cloth. Do not cover the lens.

Camera Location

OUTSIDE MIRRORS
To receive maximum benefit, adjust the outside
mirror(s) to center on the adjacent lane of traffic
with a slight overlap of the view obtained on the
inside mirror.
Outside Mirrors Folding Feature
All outside mirrors are hinged and may be folded
forward or rearward to avoid damage. The hinges
have three detent positions:
Full forward position
Full rearward position
Normal position
OUTSIDE MIRRORS WITH TURN SIGNAL
A
ND APPROACH LIGHTING —
I
F EQUIPPED
Driver and passenger outside mirrors with turn
signal and approach lighting contain four LEDs,
which are located in the upper outer corner of each
mirror.

Three of the LEDs are turn signal indicators, which flash
with the corresponding turn signal lights in the front
and rear of the vehicle. Turning on the Hazard Warning
flashers will also activate these LEDs.

The fourth LED supplies illuminated entry lighting,
which turns on in both mirrors when you use the
key fob or open any door. This LED shines outward
to illuminate the front and rear door handles.
It also shines downward to illuminate the area in
front of the doors.

The illuminated entry lighting fades to off after about
30 seconds or it will fade to off immediately once the
ignition is placed into the ON/RUN position.

NOTE:The approach lighting will not function when the
gear selector is moved out of the PARK position.
WARNING!
Vehicles and other objects seen in an outside
convex mirror will look smaller and farther away
than they really are. Relying too much on side
convex mirrors could cause you to collide with
another vehicle or other object. Use your inside
mirror when judging the size or distance of a
vehicle seen in a side convex mirror.
2

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38GETTING TO KNOW YOUR VEHICLE
When Display Mode is set to Auto within the
Uconnect system, the brightness will automatically
adjust from daytime intensity to nighttime intensity
(and vice versa) based on ambient light levels
outside of the vehicle.
NOTE:The brightness of the Uconnect touchscreen
cannot be adjusted when the dimmer control is
at the maximum setting (interior lights on), even
when Display Mode is set to Auto within the
Uconnect Settings.
When Display Mode is set to Manual, the
brightness of the Uconnect touchscreen will adjust
to the set brightness (1 - 6) when the headlights
are either on or off. For more information on these
Uconnect Settings, see Ú page 134.
Ambient Light
The vehicle is equipped with ambient light on the
dome lamp. The ambient light will be on all the
time, with the option of dimming it with the dimmer
controls as long as the headlights are turned on.
Ambient LED Lighting — If Equipped
Your vehicle may be equipped with LED lighting
in the front footwells and center cup holders.
The brightness of the lights can be adjusted using
the dimmer controls, located on the left side of the
instrument panel, as long as the headlights are
turned on.
ILLUMINATED ENTRY — IF EQUIPPED
The courtesy lights will turn on when you use the
key fob to unlock the doors or open any door.
They also turn on when unlocking or opening
manually from the driver door cylinder.
The lights will fade to off after approximately
30 seconds, or they will immediately fade to off
once the ignition switch is changed to the ON/RUN
position from the OFF position.
The dome lights illuminate in the following ways:
When the doors are unlocked, the dome light
will illuminate for approximately 27 seconds.
When one of the front doors is opened, the front
dome light will illuminate for approximately
three minutes.
When one of the rear doors is opened, the rear
dome light will illuminate for approximately
three minutes.
When the front doors are closed, the front dome
light will automatically shut off after approxi -
mately 27 seconds.
When the rear doors are closed, the rear dome
light will automatically shut off after approxi -
mately 27 seconds. The timing stops once the
ignition is placed in the RUN or ON position. The dome light will turn off under any of the
following conditions:

The dome light is disabled when the ignition is
placed in the RUN or ON position.
The dome lights will turn off automatically when
the doors are locked.
NOTE:
The front courtesy overhead console and door
courtesy lights will not turn off if the switch on
the overhead console is in the on position.
The illuminated entry system will not operate if
the switch on the overhead console is in the OFF
position.
WIPERS AND WASHERS
The windshield wiper/washer lever is located on
the right side of the steering column. There are
five different modes of operation for the front
windshield wipers. The windshield wiper lever
can be raised or lowered to access the modes.
NOTE:The windshield wipers/washers will only operate
with the ignition in the ON/RUN position.

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48GETTING TO KNOW YOUR VEHICLE
WIRELESS CHARGING PAD —
I
F EQUIPPED

Wireless Charging Pad

Your vehicle may be equipped with a 15W 3A Qi
wireless charging pad located below the center
stack. This charging pad is designed to wirelessly
charge your Qi enabled mobile phone. Qi is a
standard that allows wireless charging of your
mobile phone.

Your mobile phone must be designed for Qi wireless
charging. If the phone is not equipped with Qi wireless
charging functionality, an aftermarket sleeve or a
specialized back plate can be purchased from your
mobile phone provider or a local electronics retailer.
Please see your phone’s owner’s manual for further
information.
The wireless charging pad is equipped with an
anti-slip mat to hold your mobile phone in place,
and an LED indicator light.
LED Indicator Status:
NOTE:Using a phone case may interfere with wireless
charging.
No Light: Charging pad is idle or searching for a
device.
Blue Light: Device is detected, and is charging.
Red Light/Flashing: Internal error, or foreign
object is detected.
Important Notes Regarding This Vehicle’s Wireless
Charging Pad:
With a compatible mobile phone placed on the
charging pad, when the ignition is switched to
the OFF position, a phone reminder message
will appear on the instrument cluster to warn
the customer.
Wireless charging is not as fast as when the
phone is connected to a wired charger.
The phone’s protective case must be removed
when placed on the wireless charging pad.
iPhone® 12 (including iPod®) is equipped with
software to protect the device from overheating.
When the software is active, the rate of charge
is slowed down to protect the device.
Phones must always be placed on the wireless
charging pad within the outline shown on the
pad so that its charging parts connect with the
charging coils of the system. Movement of the
phone during charging may prevent or slow the
rate of charge.
Having multiple applications open on the phone
while charging will reduce the charging effi -
ciency, and may even shut down an application
that is actively running (i.e. Apple CarPlay®).
This may also cause the phone to overheat.

Wireless chargers may implement certain methods
to prevent the phone from overheating during
charging such as slowing down the rate of charge.
In certain instances, the device may shut down for a
brief period of time (when the device reaches a
certain temperature). If this happens, it does not
mean there is a fault with the wireless charing pad.
This may just be a protective measure to prevent
damage to the phone.

CAUTION!
The key fob should not be placed on the
charging pad or within 6 inches (15 cm) of it.
Doing so can cause excessive heat buildup and
damage to the fob. Placing the fob in close
proximity of the charging pad blocks the fob from
being detected by the vehicle and prevents the
vehicle from starting.

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GETTING TO KNOW YOUR VEHICLE49
WINDOWS
POWER WINDOWS
The control on the left front door panel has
switches that control all power windows. There is a
single opening and closing switch on the front
passenger door for passenger window control.

Power Window Switches

NOTE:The Key Off Power Delay feature will allow the
power windows to operate for up to three minutes
after the ignition is placed in the OFF position.
This feature is canceled when either front door is
opened.
Automatic Window Features — If Equipped
Auto-Down Feature
The window switches may be equipped with an
Auto-Down feature. Push the window switch for
half a second, release, and the window will go
down automatically.
To stop the window from going all the way down
during the auto-down operation, pull up or push
down on the switch briefly. To open the window part way, lift the window
switch to the detent for less than half a second and
release it to stop the window.
WINDOW BAR GRATES — IF EQUIPPED
This vehicle may be equipped with metal grates
over the sliding door windows. This feature is a part
of the vehicle’s safety system, and is designed to
protect you and your passengers in the event of an
accident.

Window Bar Grates

WARNING!

Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri -
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
gear selector.

Do not leave the key fob in or near the vehicle
or in a location accessible to children, and do
not leave the Keyless Enter ‘n Go™ Ignition in
the ON/RUN position. Occupants, particularly
unattended children, can become entrapped
by the windows while operating the power
window switches. Such entrapment may
result in serious injury or death.
WARNING!
There is no auto-reverse protection. Be sure to
clear all objects from the window before closing.2

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76
STARTING AND OPERATING
STARTING THE ENGINE
Before starting your vehicle, adjust your seat,
adjust both inside and outside mirrors, and fasten
your seat belts.
AUTOMATIC TRANSMISSION
The gear selector must be in the PARK or NEUTRAL
position before you can start the engine.
NOTE:You must press the brake pedal before shifting out
of PARK.
NORMAL STARTING
NOTE:Normal starting of either a cold or warm engine is
obtained without pumping or pressing the accel-
erator pedal.
Proceed as follows:

1. The transmission must be in PARK (P).

2. Press and hold the brake pedal while pushing the ENGINE START/STOP button once.
3. If the engine does not start after 10 seconds, place the ignition in the OFF position and wait
10-15 seconds before attempting to restart
the engine.
TIP START FEATURE
Do not press the accelerator. Press briefly the
START/STOP ignition button and release it.
The starter motor will continue to run but will
automatically disengage when the engine is
running.
COLD WEATHER OPERATION
(B
ELOW –22°F OR −30°C)
To ensure reliable starting at these temperatures,
use of an externally powered electric engine block
heater (available from an authorized dealer) is
recommended.
EXTENDED PARK STARTING
NOTE:Extended Park condition occurs when the vehicle
has not been started or driven for at least 30 days.

1. Install a battery charger or jumper cables to
the battery to ensure a full battery charge
during the crank cycle.

2. Press and hold the brake pedal while pushing the ENGINE START/STOP button once.
WARNING!
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children). A child
could operate power windows, other controls,
or move the vehicle.

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STARTING AND OPERATING79
(Continued)
If the Auto Park Brake feature is enabled, the
parking brake will automatically engage whenever
the transmission is placed into PARK. If your foot is
on the brake pedal, you may notice a small amount
of brake pedal movement while the parking brake
is engaging.
The parking brake will release automatically when
the ignition is ON, the transmission is in DRIVE or
REVERSE, the driver seat belt is buckled, and an
attempt is made to drive away.
To release the parking brake manually, the ignition
switch must be in the ON/RUN position. Put your
foot on the brake pedal, then push the parking
brake switch down momentarily. You may hear a
slight whirring sound from the back of the vehicle
while the parking brake disengages. You may also
notice a small amount of movement in the brake
pedal. Once the parking brake is fully disengaged,
the Brake Warning Light in the instrument cluster
and the LED indicator on the switch will extinguish.
NOTE:When parking on a hill, it is important to turn the
front wheels toward the curb on a downhill grade
and away from the curb on an uphill grade. Apply
the parking brake before placing the gear selector
in PARK, otherwise the load on the transmission
locking mechanism may make it difficult to move
the gear selector out of PARK.
If exceptional circumstances should make it
necessary to engage the parking brake while the
vehicle is in motion, maintain upward pressure
on the EPB switch for as long as engagement is
desired. The Brake Warning Light will illuminate,
and a continuous chime will sound. The rear stop
lamps will also be illuminated automatically while
the vehicle remains in motion.
To disengage the parking brake while the vehicle
is in motion, release the switch. If the vehicle is
brought to a complete stop using the parking
brake, when the vehicle reaches approximately
3 mph, (5 km/h) the parking brake will remain
engaged.
WARNING!
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible injury
or damage.
When exiting the vehicle, always take the key
fob with you and lock your vehicle.

Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri
-
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
gear selector.

Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave a vehicle equipped with Keyless
Enter ‘n Go™ in the ACC or ON/RUN position.
A child could operate power windows, other
controls, or move the vehicle.
Be sure the parking brake is fully disengaged
before driving; failure to do so can lead to
brake failure and a collision.

Always fully apply the parking brake when leaving
your vehicle, or it may roll and cause damage or
injury. Also be certain to leave the transmission in
PARK. Failure to do so may allow the vehicle to roll
and cause damage or injury.

CAUTION!
If the Brake System Warning Light remains on
with the parking brake released, a brake system
malfunction is indicated. Have the brake system
serviced by an authorized dealer immediately.
WARNING!
4

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STARTING AND OPERATING81
(Continued)
AUTOMATIC TRANSMISSION IGNITION PARK INTERLOCK
(K
EYLESS VEHICLE)
This vehicle is equipped with an Ignition Park
Interlock, which requires the transmission to be in
PARK before the ignition can be turned to the OFF
position. Also, the transmission remains locked in
PARK whenever the ignition is in the OFF position.
BRAKE/TRANSMISSION SHIFT
I
NTERLOCK (BTSI) SYSTEM
This vehicle is equipped with a BTSI that holds the
transmission gear selector in PARK unless the
brakes are applied. To shift the transmission out of
PARK, the ignition must be turned to the ON/RUN
position (engine running or not), and the brake
pedal must be pressed. This vehicle is equipped
with an additional lock system that holds the
transmission gear selector in NEUTRAL (if vehicle
speed is approximately 0 mph (0 km/h)). To lock
the transmission gear selector in NEUTRAL, the
gear selector must stay in the NEUTRAL position
for approximately three seconds. To shift the
transmission into REVERSE or DRIVE the brake
pedal must be pressed.
WARNING!
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with all
vehicles, you should never exit a vehicle while
the engine is running. Before exiting a vehicle,
always come to a complete stop, then apply
the parking brake, shift the transmission into
PARK, and turn the ignition off. When the igni -
tion is in the OFF position, the transmission is
locked in PARK, securing the vehicle against
unwanted movement.
When leaving the vehicle, always make sure
the ignition is in the OFF position, remove the
key fob from the vehicle, and lock the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Allowing
children to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children), and do
not leave the ignition in the ON or RUN posi -
tion. A child could operate power windows,
other controls, or move the vehicle.
CAUTION!
Shift into or out of PARK or REVERSE only after
the vehicle has come to a complete stop.
Do not shift between PARK, REVERSE,
NEUTRAL, or DRIVE when the engine is above
idle speed.
Before shifting into any gear, make sure your
foot is firmly pressing the brake pedal.
WARNING!
4

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STARTING AND OPERATING83
(Continued)
(Continued)
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine off.
Remove the key fob from the vehicle.
The following indicators should be used to ensure
that you have engaged the transmission into the
PARK position:
When shifting into PARK, firmly move the gear
selector all the way forward and to the left until
it stops and is fully seated.
Look at the transmission gear position display
and verify that it indicates the PARK position (P).
With the brake pedal released, verify that the
gear selector will not move out of PARK.
WARNING!
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when exiting the vehicle to
guard against vehicle movement and possible
injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
The transmission may not engage PARK if the
vehicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and
verify that the transmission gear position indi-
cator solidly indicates PARK (P) without
blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly
indicated, before exiting the vehicle.
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally (or stopped) and your
foot is firmly pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with all
vehicles, you should never exit a vehicle while
the engine is running or the propulsion system
is active. Before exiting a vehicle, always come
to a complete stop, then apply the parking
brake, shift the transmission into PARK, and
turn the ignition OFF. When the ignition is in
the OFF position, the transmission is locked in
PARK, securing the vehicle against unwanted
movement.
When leaving the vehicle, always make sure
the ignition is in the OFF position, remove the
key fob from the vehicle, and lock the vehicle.
WARNING!
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Allowing
children to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children), and do
not leave the ignition in the ON/RUN position.
A child could operate power windows, other
controls, or move the vehicle.
WARNING!
4

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